The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of the federal safety agency campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2012 Jeep Grand Cherokee electrical complaints
Page 4 of 29: complaints 71 to 100 of 837, newest first, as owners wrote them.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of the federal safety agency campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called the dealer and was informed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer but could not get in touch with anyone. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact called Bergeron Auto - Chrysler Dodge Jeep Ram (3525 Veterans Memorial Blvd, Metairie, LA 70002, (504) 888-2131), Ray Brandt Chrysler Dodge Jeep Ram (1660 Westbank Expy, Harvey, LA 70058, (504) 356-7062), Premier Chrysler Jeep Dodge Ram Fiat (13000 I-10 Service Rd, New Orleans, LA 70128, (504) 273-6155) and Lakeshore Chrysler Dodge Jeep RAM FIAT (330 E. Howze Beach Rd, Slidell, LA 70461, (985) 641-9595) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer received information from Fiat Chrysler Automobiles (FCA) on June 2021 regarding the replacement part being available, but no call from the dealer to schedule the appointment to replace the part. Consumer stated issue has been resolved.
My Jeep has shut off / stalled on me twice now since I have purchased it last month. This is an absolute random issue, and happens while driving. The engine will shut off with no warning, and you loose power steering and power brakes. Very scary, and a very serious and deadly condition. Jeep and Chrysler are no help. Was at the dealership for three days, and they said they can’t find the issue, and gave it back to me. Pathetic!
UNKNOWN: Fact: My 2012 Jeep Grand Cherokee Overland fuel pump relay can fail while driving and cause a vehicle crash without warning. This information was provided in December, 2019, in a letter/notice from FCA. The recall number is V62/the federal safety agency 19V‑813. Replacements for this Fuel Pump Relay are being supplied to Dealerships at the rate of 1 per week. This is unnacceptable and is forcing owners of these vehicles to put their families at risk. I cancelled my, and my family's vacation because my dealership is unable to provide a fix for this fuel pump relay, actually the SECOND fix. The first was R09/the federal safety agency 14V- 115.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There was a recall on the alternator, I got it repaired after a break down and they are refusing to reimburse me for expenses
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that lithia chrysler jeep dodge ram of corpus christi located at 4313 s staples st, corpus christi, tx 78411, (732) 549-6606) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electric system) however, the part to do the recall repair was unavailable. The contact called autonation chrysler dodge jeep ram and fiat north columbus (3000 n lake pkwy, columbus, ga 31909, (706) 522-2116) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Lithia chrysler jeep dodge ram of corpus christi (4313 s staples st, corpus christi, tx 78411) was contacted and confirmed that the part would need to be ordered. The dealer informed the contact that the part would take up to 3 weeks to be delivered to the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were unable to assist. The contact stated that the vehicle fails to start. The vehicle was not taken to a dealer or independent mechanic for diagnosis. The failure mileage was unknown. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called bob howard chrysler jeep dodge ram (13252 broadway ext, oklahoma city, ok 73114, (405) 749-1111) and it was confirmed that the part was not yet available. Recently, the contact stated that the vehicle failed to start up after multiple attempts with the check engine warning light illuminated. The same dealer was called back and the contact was informed that only a limited amount of parts had been made available for recall repairs. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Carl burger chrysler jeep dodge ram world (8355 hercules st, la mesa, ca 91942) and the manufacturer were made aware of the issue. The contact stated that on several occasions, the vehicle would not immediately start-up and required several attempts to start the vehicle. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer safford jeep located at 1659 berryville pike, winchester, va 22603 was notified and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Tate dodge chrysler jeep ram (located at 7429 ritchie hwy, glen burnie, md 21061, (410) 766-2560) was contacted and made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called tri-cities chrysler dodge jeep ram (869 e. Stone dr, kingsport, tn 37660, (423) 799-3403) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called chrysler dodge jeep ram of seattle (13733 aurora ave n, seattle, wa 98133, (206) 365-3530) and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Autonation chrysler roseville located at 200 automall dr, roseville, ca 95661 was contacted it was confirmed that the part was not yet available. The contact was informed that the dealer only received one part per week to service vehicles included in the recall. The manufacturer was also contacted and confirmed the shortage of parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced the failure listed in the recall. Parts distribution disconnect. The failure mileage was 85,000.*dt
I was driving on a city street when the vehicle lost accerlation. No check engine light. I stepped on gas it wouldn't accerlat. I then pulled the vehicle over to side of street. Put it in park and then turn it off. Then I restarted the vehicle and a lighting bolt came on dash. I couldn't gain speed, the only thing my vehicle did was roll in drive not speed at all.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at 65 MPH, the vehicle stalled without warning. The contact managed to coast the vehicle out of the way of traffic to the shoulder of the roadway. The vehicle was restarted and resumed normal operation. The contact mentioned that the failure recurred intermittently. The vehicle was taken to larry h. Miller chrysler dodge ram fiat denver (2727 s havana st, denver, co 80014 (720) 907 1243) where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but no further assistance was provided. The failure mileage was approximately 121,000. Parts distribution disconnect.
I took my jeep to have fuel pump relay and alternator recalls serviced at napleton jeep in kissimmee fl and the car broke down a few days after being serviced, had the car towed to the dealership where they charged me $189 to say it was the starter that was bad and quoted me $800, I felt put off and got the car towed to a diff private owned shop for a second opinion, the mechanic did a full diagnosis and provided proof that the starter is good and its the alternator, stated that the dealership not only installed improperly but that the part is faulty,. Ground wire was not connected to the engine and therefore it couldn't be started alternator charge wire installed in an incorrect position and tugging on harness and protective cover can't be placed over power wire alternator not charging and getting extremely hot, all of which should be covered under warranty, so I went back to the dealership and asked for the service manager, oscar, who told me he would not only not refund any money for the mis diagnosis but he would also charge me for any further repairs even tho the part that was installed two weeks ago is the one that has and issue and should one still under the same warranty. Then I was harassed by service manager who threatened violence on my family over the phone. The jeep now even once repaired could have so many issues arise as well because of the negligence this dealership has shown, the have underqualified and unsupervised technicians doing jobs they are not ready to be doing alone. Now I worry for my safety and longevity of my vehicle. The dealership also left the car running the entire time they had it. So my battery was shot and it is brand new. I have all receipts and documents as well just your website isn't allowing to upload them all so I included a photo to show how negligent this dealership was.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to mancari's chrysler dodge jeep ram (4630 95th st, oak lawn, il 60453; (708) 423-0910) where it was confirmed that the part was not available and that the manufacturer was only providing one part per week. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate the vehicle would fail to accelerate intermittently, as well as, there was no warning light to indicate when the failure would occur. The contact would have to release the acceleration pedal and slow down first before they could pick up in speed. The contact took the vehicle to the dealer who informed the contact that their fuel pump relay switch needed to be replaced. The contact was informed that the recall was regarding the vehicle's external relay switch, which, was outside of the relay box. The contact was told by the dealer that they could replace the entire relay system. The manufacturer was made aware of the failure, however, they decided not to replace the entire relay box. The approximate failure mileage was 112,000.
4x4 serivice on my 2012 jeep grand cherokee turns on all the time and I'm worried it won't ride the same in the rain when it has to run with all 4 wheels and it's just running with 2 while driving I'm really concern
I was driving down the road and all of a sudden all the lights on the dash lit up and then the vehicle completely shut down, with no power. This happened while I was driving, so thank god it happen late when there was no traffic. I immediately smelled electrical burning and there was absolutely no power to the vehicle. I had to have the vehicle towed to the dealership. The dealership determined that the alternator burned up and damaged the battery. This exact issue is recall t36 but jeep states that that recall does not apply to my vehicle because I have a 220amp alternator. Obviously, if my vehicle experienced the exact same symptom that the t36 recall is for, the 220amp alternator is also affected. The initial repair cost me $1500. A month later I had to have another repair for $3000, due to electrical issues, where the parking assist and blind spot assist modules went out, along with a headlamp motor assembly. It has been 3 months since that repair and now I have more electrical issues. The check engine light has come on again and I get a service 4wd system, the heat is intermittent, and my temp gauge doesn't move. I have been emailing back and forth with jeep customer care but they just keep saying that the t36 alternator issue doesn't apply to my vehicle.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called dave dennis chrysler jeep dodge ram (4232 colonel glenn hwy, dayton, oh 45431, (937) 429-5566) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called ramsey chrysler jeep dodge ram (1555 nj-17, ramsey, nj 07446: (201) 818-9600) and chrysler dodge jeep of paramus (315 nj-4, paramus, nj 07652: (201) 488-9000) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer lambert auto sales (5 river rd, claremont, nh 03743, (603) 543-0188) was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Radio not working at all sometimes or delayed. Volume not working or delayed back up camera not working or delayed air suspension not working at all.
The federal safety agency recall number 19v‑813 recall date: november 14, 2019 repair parts are still not available after one year. Vehicle has experienced stall while driving and now does not start. Dealership offered to tow vehicle to dealership but no estimate on time for repair. Recall r09 was previously completed.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history