Tl* the contact owns a 2012 jeep grand cherokee. While driving at an unknown speed, the vehicle stalled and the engine made an abnormal grinding sound when the vehicle was started. The contact called sharp motor company (ford dealer) of tennessee (1516 w college st, pulaski, tn 38478, (931) 363-2533) and was informed that the vehicle would not be serviced because a recall did not appear on the manufacturer was not notified. The failure mileage was 127,000.
2012 Jeep Grand Cherokee engine complaints
Page 6 of 11: complaints 131 to 160 of 302, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was not experiencing any failures until the vehicle was serviced for the federal safety agency campaign numbers: 15v115000 (electrical system) and 17v435000 (electrical system). The contact stated that the vehicle failed to start and suddenly stalled before entering the highway. The failure had occurred three times previously. The police department had to assist with towing the vehicle. The contact stated that the vehicle had been towed twice before by a warranty company. The dealer (kelly jeep chrysler dodge ram, 175 pelham st, methuen, ma 01844, (978) 683-8775) was notified of the failure. The vehicle was taken to the dealer more than twice after the recall repair failed. The dealer was unable to determine the cause of the failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 87,000.
I bought this vehicle used & no problems until the recalls come rolling in but had a cylinder 2 misfire at 132,000 miles ok contacted dealership & it was fixed, but found out this was the 2nd time this has happened amongst finding out the whole engine had to be replaced from the factory. I'm now 161,334 miles & have a cylinder 2 misfire again. If it fails compression test again this will be a 3rd time the head has failed & I'm past jeep's extended warranty to cover it. Apparently jeep has not fixed their flaw. It spits an sputters, idles rough sometimes & I always do my maintenance when it's needed. It does it when I'm mostly parked but I can feel it when I'm stopped & idling.
When slowing the vehicle it will just silently shuts off. This happens usually at the same 5 places, 3 of them when slowing to make a right hand turn in an s turn and the other 2 going straight slowing to stop to make a left turn across traffic. I feel like it's a combination of braking, steering wheel and when its shifting into 1st since I'm either in a stopping situation or s turn situation. When this happens I loose steering and brakes causing me to go into the opposite lane of travel head on. There have been recalls on the alternator for my vehicle but mine has never been included. There has been a recall for a sensor that has been completed but did not solve the problem. This is a serious issue, my chance for a head on collision is very very scary. This happens about 6-10 times a week.
The truck continues to stall while operating and does not turn over when trying to restart. This prevents a quick reaction to being stalled when slowing to enter or exit at an intersection. On most occasions, the car will not start and continues to crank when either using the push start, manual key fob, or auto start. It cannot be moved once stalled. If you attempt to restart too quickly or after several attempts, it will flood. This same issue was included in a previous recall for the fuel pump relay. However, it did not resolve the issue. The same behavior is experienced and is very dangerous. To provide history of failed recalls, the brake shield recall was corrected by two seperate recalls and was also a very dangerous safety issue that prevents driver control over the vehicle when stopping. The stalling occurs when coming to a stop or stopping, and when performing strong turns. These types of turns are done frequently at intersections with on coming traffic. It is very dangerous because you don't even have the ability to restart the vehicle to escape the danger.
1. Jeep dies for no reason when decelerating it happens at highway speeds when taking the foot of the gas it last happened on highway 1 on a big curve, steering and brakes lost power on a cliff side road.(scared me and the family 1/2 to death) it has happened on the dumbarton bridge in commute traffic it also happens when decelerating on off ramps or coasting to stop lights. You need to completely stop the car put it in park and press on the brake to restart it. This in traffic is also dangerous jeep says 10 things may cause it and they will not fix try any of then because they cannot pinpoint which one it is. 2. Cruise control slams on the breaks for no reason. Another dangerous problem no cars in front of me, open highway, no overhead bridges or guard rails in sight and the brakes slam on.
The vehicle has now had it's 3rd water pump replacement, jeep has put a warranty extension on the water pump's for the 13-17 model years and I have a 2012 with the same effected part and jeep refuse's to pay for something they know its a problem, they won't do anything for me and I have had to have it fixed by an independent repair shop. The warranty extension is x73 from jeep.
Algunos de los motores de los vehculos 3.6 vvt pentastar jeep gran cheroke presentan un defecto de fabricacin en la cual se identifico en un 0.5 % de la fabricacin entre 2011 y 2012 una falla en la culata lado izquierdo lo cual produce fallos de encendido con los cdigos p0304 -p0302 -p0306 y p0300 fallos de encendido los cuales pese a tratarse de reparar estos cdigos no se pueden reparar por que la nica manera de solucionar es cambio de la culata lado izquierdo hecho que crhysler lo reconoce en un boletn de servicio del ao 2014 boletn de servicio del ao 2014 nmero 09-002-14 rev.b donde lo especifican claramente y ademas extienden la garanta a 10 aos o 240000 km . Siendo el caso de mi vehculo que presenta esta falla por lo que segn mi garanta (warranty repor for sud america ) la tengo pendiente con el cdigo (x56 ) 3.6l left cilinder head extendida por 10 aos o 239,850 kmsy mala combustin de gasolina que la bota cruda y esto produce la falla del catalizador por lo cual las emisiones de gases al ambiente son muy txicos lo cual daa el medio ambiente . Mi vehculo ha sido revisado por el concesionario en peru se han hecho las pruebas correspondientes y si van a asumir la reparacin de acuerdo a la garanta pero es el caso que la central de eeuu. Indicaron que no hay stock del repuesto hay lista de espera de mas de 120 casos en espera mientras tanto los consumidores nos vemos agravados con el exceso de consumo de combustible y el ecosistema del planeta al tacho por las emisiones contaminantes. Es increble que tenga 2 meses en espera de la auto parte que por derecho deben de reparar ya que es una falla de fabricacin y ellos la reconocen . Y no dar respuestas sin fecha mientras el medio ambiente sufre la contaminacin sin retorno . Es u claro atentado contra el medio ambiente
Vehicle in motion, but decelerating from higher speed to a stop or lower speed. Engine shuts off. No warning/dash lights come on everything else (radio, lights) continue to work. The only way to know the engine is no longer running is the power steering and power brakes don't work and the RPM on the tachometer go to zero. Car typically will re-start with no issue, but will almost immediately stop again. When the car sits for about 15-20 minutes, it'll start right up and drive fine. There has not been a pattern, other than slowing down. It's stalled on me the following times and situations: * slowing down to turn right off the highway - was raining, started right up after stall ran fine (2014) * slowing down to a complete stop at an intersection, would restart, but not stay running. Waited 20 minutes for towtruck and the vehicle started right up. (2016) * slowing to a stop for light in town, started right up, but would not remain running, waited 20 minutes ran fine (2016) * stalled in stopped traffic. Started right up was able to drive to a parking lot but stalled again and would not restart for 15-20 minutes. Ran fine once started again. (2017) * stalled in stop and go traffic on I-95 in philadelphia. Started right up again, but had to wait 20 minutes for it to remain running (03/2018) * stalled when coming to a stop for stop sign. Wouldn't start right up. Had to wait 15-20 minutes then it started and ran fine. (09/29/2018) have taken to the jeep dealer on the three earlier occasions, however, they indicate that they are unable to replicate the situation and there are no engine codes to review - therefore they are unable to correct the situation. So I have been driving the vehicle as is, but after the last two times of this occurring I must remedy the issue. Assistance will be greatly appreciated.
Engine failing while driving but I was able to safely remove vehicle from the road to avoid crash. Issue is the engine rod bearing failure. Recall for same issue came out in 2011 but my VIN was not included. The federal safety agency campaign id number: 11v487000
I have owned this vehicle for 3 years, and in that time it has randomly lost all power while driving 5 different times, making it hard to turn off the road. I have to pull over and restart the vehicle. There is no warning, it just dies. I am not finding a recall concerning this, but there should be. I have read several other complaints about the same issue.
Upon doing regular oil change the oil filter adapter cracked and the spring came out. The oil filter adapter now requires replacement. There is a known service bulletin for the problem from chrysler. Reference #09-003-13 * date of issue = 10/26/13
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 MPH down an incline, the vehicle stalled without warning and there was a complete loss of braking ability. The contact managed to stop the vehicle. Hanlees chrysler dodge jeep ram of napa (333 soscol avenue, napa, california 94559, (707) 690-9600) was made aware of the failure and replaced the wiring harness and external fuel pump relay. The contact stated that the failure recurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. *tt consumer stated engine quit and loss of power steering and power brakes. Updated 11/26/18
Fuel pump, recall done but not effective. Almost three times a week, the jeep grand cherokee does not start or stalls right after starting. This is when I am parked and will just keep cranking and not start. The dealer wants to charge me to replace the fuel pump and does not acknowledge the recall is faulty. Driving on the highway, the car stalled on me for no reason and then took 5 minutes of cranking to finally start again. Luckily I was not in the middle lane on i95. At first it happened once or twice a week, now it is almost everyday.
The automatic charging system light came on 2 hours into driving north on the highway to wisconsin from chicago. There was no human action that correlated with the light coming on. It simply came on when going consistent speed on the highway in no traffic. I learned from the driver's manual that this most likely meant that the alternator had failed and I needed to get assistance immediately. I took the car into a repair shop on a thursday where it would remain for 10 days as things began to unfold. The employees of the repair shop could identify no fault in the alternator after thorough inspection and driving tests. The warning light had turned off. However, after it had been cleared of all inspection and turned on, there was an enormous failure in the car causing it to smoke. Without warning, the alternator caused such a massive short that it not only failed itself, but also broke the car's engine computer. I come to find out that there was a recall by chrysler (t36) for this specific issue and included 2012 jeep grand cherokee's. I was never made aware of this recall but there is no question that this failure is specific to the manufacturing errors by chrysler jeep. There have been a total of 10 recalls on the 2012 jeep grand cherokee, 3 of which have been specific to this vehicle, and clearly, now a 4th. This could have been a been an incredibly dangerous situation and the failure by chrysler to notify me or include my vehicle in their recall is preposterous. I have documentation regarding repair and claims attached. More info and claim documents available upon request.
Takata recall my visor caught fire while I was driving, vehicle shakes when stopped, check engine light remains on after numerous maintence check ups
The 2012 jeep grand cherokee will crank with no start. The jeep refuses to fire up, it will crank for long periods of time but will absolutely not start up. Could be an electrical issue or fuel pump relay or engine. Seems a lot of friends of mine are having the same issue with this very same model. Please help me with the defective car.
Tl* the contact owns a 2012 jeep grand cherokee. While driving out of a public parking lot, the vehicle stalled without warning. The contact shifted the gear into park and was able to restart the vehicle. The contact drove home, but the vehicle failed to start again. The contact called monroeville chrysler jeep at (412) 856-1422 (located at 3651 william penn hwy, monroeville, pa 15146) and was advised to schedule a diagnostic appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,000.
While braking to take a right turn (braking from ~40mph to 15mph) power steering was lost. Fought the car around the turn, then pressed the accelerator, nothing happened. Looked at the tachometer and it shows 0rpm, tried to brake further and now have no brakes. Coast to a stop. No warning lights showed. All electronics were functioning normally. Placed car in park then started as normal. Model year is 2012z has 130000 miles. This has never happened before. No indication whatsoever of any problem previously
Vehicle randomly shuts off while driving. No indications of problem as far as warnings. Loses all engine power, power steering, power brakes. Happens when slowing. Once shifted to neutral or park, it will restart without issue. Intermittent dangerous problem. No faults active, no diagnosis to be found. Vehicle is up to date on recalls as far as we can tell. Concerns for safety are present. Vehicle currently has 128929 miles, but this has happened 3-4 times a year randomly since we purchased it at 33k in 2014.
I had a recall on alternator which I had recall on and didn't received a letter in the mail. So one day I was driving with my family and I smell smoke coming my hood which I thought my car was on fire so I pull over and got out the car and call road side service to tow my car to championship of decatur. They fix the recall on the alternator and didn't replace my battery which was low. They charge my battery and everything was fine so I pick my car up and when down the street for 4 miles and my car cut off again so I had to get to auto zone to get a battery. I have a new battery and alternator and my jeep is still no powering on. I do not feel safe driving my vehicle anymore I have a 1 year daughter and another baby due any day now. So how can we resole this issue its not safe having a electrical system problem.
Tl* the contact owns a 2012 jeep grand cherokee. While driving 45 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle. Lou fusz chrysler jeep dodge ram fiat (3480 state hwy k, o'fallon, mo 63368, (636) 442-8100) was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage was 87,164.
The engine turned off while I was driving. The only explanation is that the battery in the key died. I was extremely lucky that I did not get in an accident. Please let people know. This is extremely dangerous.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced multiple failures, such as the four wheel drive and windshield wipers would activate independently, the traction control and engine indicators illuminated, and the key fob failed to start the engine. The contact replaced the vehicle battery herself; however, the failures persisted. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failures. The failure mileage was 118,000.
2012 jeep grand cherokee. Consume writes seeking reimbursement for vehicle repairs. Consumer would also like tpim replaced along with all vehicle recalls associated with vehicle repaired. *ld the consumer stated A/C not working.
2012 jeep grand cherokee. Consumer writes in regards to vehicle brake booster recall repairs. *smd consumer sent additional correspondence. *ld the consumer stated on 02/15/2018 the vehicle stalled without warning making the vehicle inoperable. The dealerships resolution was replacing the electro-hydrualic power steering and the amp alternator per recall.
2012 jgc ,54k miles . I appear better off than some,as my jeep's only real issue ,at the moment, is that it cranks but wont start. Disconnecting the battery and leaving it for an hour will re boot the tipm and car will start. Dealership singularly unhelpful, and chrysler customer service declined to help. I can see why.
With only 50,800 miles check engine light produced several codes. I took this vehicle to 3 different places for a diagnostic test. They said it was power steering / A/C coolant leaking. With the 2nd diagnoses they found a leak with the auxiliary cooler (transmission fluid). So I had a complete transmission flush work done, but it's still leaking..
Coolant on jeep went to 245 red light went on.white smoke with bad smell out of the exhaust and no heat.burning smell outside of car..took the car to petboys. They filled it with antifreeze and said it could be the head gasket ..took it to jeep dealer ran test said it was fine...4 days later went to 245 again burning smell and white smoke out of exhaust.. Filled it with antifreeze again.drove on highway and local streets...I'm afraid the jeep will go on fire..please help, me..thank you
Tl* the contact owns a 2012 jeep grand cherokee. While driving various speeds, the vehicle stalled without warning on more than one occasion. The vehicle was taken to an unknown dealer in chicago, illinois where the vehicle was repaired with unknown parts, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.
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