Engine randomly stalls for no reason while in motion, leaving the car coasting with no power brakes or power steering. Once the car is brought to a stop, it will start back up and continue driving as if nothing was wrong. Internet searches reveal that it is a common problem afflicting these models with no clear solution.
2012 Jeep Grand Cherokee engine complaints
Page 7 of 11: complaints 161 to 190 of 302, newest first, as owners wrote them.
Purchased used 2012 grand cherokee overland w/94637 miles on january 27 2018. On january 31 at 8:50am after driving two miles I came to a stop at a stop light and while waiting for light change the engine died. No warning lights - the only indication was RPM dropped to zero. Put vehicle into park and restarted without a problem. Continued driving for the remainder of 32 mile trip. Again on february 2 2018 the same thing occurred while my wife was driving. She came to a full stop and while waiting for signal light to change the vehicle engine quit with no warning lights. On both occasions this was the first trip of the day in the early morning ambient temperature of 55 degrees on dry pavement on city streets. Both times the vehicle was restarted without a prolem and the trip continued without interruption. Vehicle is scheduled at folsom lake jeep dealer for investigation.
This is not the first time this has happened owned car since oct 17 the engine stalls in the middle of driving has happened 6 times. A near miss twice of hitting a tree. You loss power steering when this happens. Took to dealer and they cant find anything wrong. Taking it back tomorrow 2/1/18 to do a diagnostic test and keep the car until it does it. Very dangerous to drive! Jeep do something about it! Listen to the complaints on the internet! Seems very common practice for jeep
Was driving back from florida to pa when the alternator went on the vehicle. The engine was smoking and we lost all power to the vehicle. Had the vehicle towed to a dealership in north charleston, sc.
At approximately 50,000 my vehicle developed an exhaust leak.
At approximately 60,000 miles, both engine mounts failed. The problem presented as a rough idle condition but was actually the motor mounts.
8 times since new and 3 times since its last trip to the dealership, our jeeps engine will cut out, 6 times were when lifting off the throttle when exiting the interstate and twice where in traffic. When this happens you lose power steering and it becomes very hard to control. There are no warning lights on the dash, and no codes stored in the computer. Since this is completely random the dealership has not been able to duplicate it. I have replaced the battery, crankshaft sensor, camshaft sensor, and intake air temperature sensor, all with no help. We just dropped it off again and told them we do not want it back unless it is fixed.
Tl* the contact owns a 2012 jeep grand cherokee. While parking the vehicle at home, smoke was seen coming from the front of the vehicle and a burning odor was detected. The contact stated that the check battery warning indicator illuminated. There was no fire. The vehicle was taken to milton ruben superstore (3512 washington rd, augusta, ga 30907, (888) 516-3797) where it was diagnosed that the alternator and battery failed. The alternator, battery, and cpm were replaced. Two weeks prior to the failure, the battery was replaced. The manufacturer was made aware of the failure and offered no further assistance. The contact received notification of the federal safety agency campaign number: 17v435000 (electrical system). The parts were not available for the recall repair. The manufacturer stated that owners would receive a second notice in 2018 when final remedy parts become available. The contact did not feel safe driving the vehicle. The failure mileage was approximately 87,000.
Tl* the contact owns a 2012 jeep grand cherokee. While driving 15 MPH, the vehicle lost all power and stalled without warning twice. There were no warning indicators illuminated. The vehicle was taken to an independent repair shop, but was not diagnosed or repaired. Victorville motors (14617 civic dr, victorville, ca 92394 (760) 733-8484) stated that there were no open recalls on the vehicle. The manufacturer was not contacted. The contact referenced the federal safety agency campaign number: 17v435000 (electrical system), but the VIN was excluded. The failure mileage was 40,000.
Still no remedy available to the consumer for the following recall. Am I driving a time bomb? Manufacturer recall numbert36 the federal safety agency recall number17v-435 recall statusrecall incomplete, remedy not yet available summary the alternator may experience diode thermal fatigue failure due to cyclical loads induced by electro-hydraulic power steering. Safety risk failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. Remedy the alternator part number must be inspected on all involved vehicles. Vehicles found with the suspect alternator will have it replaced with a new alternator containing improved diodes on all affected vehicles.
I own a 2012 jeep grand cherokee VIN: [xxx] for the past several months since purchase, the jeep has had issues starting and has stalled while driving at high rates of speed. This vehicle is not safe to currently drive and I am getting nowhere with the dealership (performance jeep: delaware, ohio https://www.mopar.com/en-us/my-vehicle/recalls/search.html when clicking on this link and entering the VIN below it shows the recalls completed for our jeep. The 2nd .pdf attachment (attached) shows the tipm recall was completed on 2/24/15. Our car is continuing to stall. ?the totally integrated power module (tipm) on your vehicle contains an internal fuel pump relay that could operate intermittently or fail without warning. An intermittent or failed fuel pump relay could cause the engine to stall while driving and cause a crash without warning. What your dealer will do... Fca will repair your vehicle free of charge. Your dealer will install an external fuel pump relay.? Carfax attached. First, a chrysler dealer tried reprogramming the computer module and then had to replace it in 2013. Prior to the february 2015 recall. (I assume what they identify as the engine/powertrain computer/module is the tipm module ?I.e., the totally integrated power module.) issue 1 in august 2015, they replaced the fuel pump relay (I.e., the recall work). 2nd issue then, in april 2016, they tried to reprogram the engine powertrain computer module again, and again failed and had to replace it. Third issue we are now having issues with the vehicle: fourth issue, still not fixed after taking it to performance jeep on 3 occasions. There has been a class action law suit with a settlement. As I understand those terms, they include an extended warranty on fuel pump repairs for up to 7 years/70,000 miles. We are well under the 7 years/70,000 miles. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 20 MPH, the battery indicator suddenly illuminated and a whining noise was heard coming from the engine area. Also, a burning electrical odor and smoke were present under the hood. The vehicle was driven to an independent mechanic who diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The local dealer (brown jeep in patchogue, ny) and the manufacturer were notified in reference to the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency campaign number 14v634000 (electrical system) although the failure was identical. The failure mileage was 103,000.
Car started smoking, lights began flashing, wipers turned on lost all starring and car than died.
Tl* the contact owns a 2012 jeep grand cherokee. While driving 40 MPH, the instrument cluster illuminated, flashed, and the vehicle stalled. The contact called a local dealer (zeigler chrysler dodge jeep, 208 w golf rd, schaumburg, il 60195) and was informed to contact the manufacturer. The the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and stated that the parts were not available. The manufacturer stated that they could replace the failed parts, but the repairs would be the contact's responsibility and he would be reimbursed at a later date the failure mileage was 80,000.
Tl* the contact owns a 2012 jeep grand cherokee. While driving 50 MPH, the vehicle stalled without warning and smoke appeared under the hood. The vehicle was taken to dodge chrysler jeep ram city (4395 route 130s, burlington, nj 08016), but no codes could be generated. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed that the battery, alternator, and power control module needed to be replaced. The alternator was repaired, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was 65,000.
My car turns off while driving differnt times of the day could be in the morning or could be during the day. It just shuts off with no sign the lights are on in the front the radio is still on its happened several times. Some times does not want to start randomly... This is my 3rd time taking it into the dealer with this same issue and they keep saying nothing is wrong with it. This last time I was on the freeway and it just shut off. I just want them to repair it. The fist time I took it in I want to say I was under the warranty miles around 34 or 36000 I am going to confirm with the dealer.
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 30 MPH, the battery warning indicator illuminated and a humming noise was heard underneath the hood. The driver saw flames under the hood and the vehicle immediately shut down. There were no injuries. Neither a police report nor a fire report were filed. The manufacturer and dealer were contacted (westbury dodge in westbury, ny, 855‑477‑5588) and stated that there was no recall. The failure was not diagnosed. The failure mileage was 77,000.
Jeep stalls suddenly while driving with no indication other than the loss of power steering. This occurs repeatedly at different speeds ranging from 15 MPH in the city to 60 MPH on the highway. Stalling has occurred when slowing down and also while turning.
While driving home from work during rush hour traffic on the highway, the red battery light came for the first time since I owned the vehicle. Within minutes of the light appearing, the jeep's air conditioning went off, all warning lights appeared on the dashboard and the windshield wipers turned on (without prompting them). All three of these things happened within seconds of each other so I tried to pull over to the side of the highway but the jeep lost all power and stalled in the right lane of the highway. There was absolutely zero power so I was unable to turn my hazard lights on or put the car in neutral to roll to the breakdown lane (see attached picture). I then had to exit the jeep into oncoming rush hour traffic in the left lane and luckily made it safety to the shoulder where I called 911 and triple a for a tow. The jeep was towed to my local mechanic who said the alternator failed and that he had to unplug it from the battery since it was still producing excessive heat hours after it arrived there. I then called the fca customer service and referenced recall t36, since the exact same thing happened as the description provided (although I did not have any recalls on my VIN). They put me in touch with the local jeep dealership to set up an appt so I paid for another tow there. The next day I receive a call from the service dept that my alternator failed, which drained my battery, which broke my module powertrain control computer totaling $2,134 in repairs. They cannot confirm nor deny that my jeep is part of recall t36, but regardless since my VIN does not have any recalls on it, that I have to pay in full and that if down the road there is a recall that I will get reimbursed. I then call the fca customer service back and they check their internal system and confirm that I am not part of recall t36 and there are no outstanding recalls for my jeep.
I have 4 recurring problems with my jeep. First, the driver's heated seats periodically will not work. Second, upon starting my car, it will just stall or shut down. This happens 2 to 3 times a week. Third, the check engine light continuously comes on and off (and when I get it checked, I am told something about the thermostat, but have had no problems with it overheating). Finally, the cruise control on/off button will not work sometimes. I have to physically hit the steering wheel for it to work. I have read about tons of recalls for my year jeep, but my VIN number is not included. I am starting to think it should be.
Tl* the contact owns a 2012 (na) jeep cherokee. While driving 15 MPH, the vehicle stalled without warning and completely lost power. In addition, the malfunction, electronic throttle control, and acc indicators illuminated. The vehicle was towed to jeep, dodge, chrysler of simi valley, california, but the dealer could not duplicate or determine the cause of the failure. The manufacturer was not made aware of the issue. The failure mileage was 110,093. ..updated 08/30/17 *bf
Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was stationary with the engine running, the vehicle would not turn off when prompted. The contact stated that the vehicle began to smoke due to fan that continued to run. On one occasion, the vehicle stalled without warning and lost power completely. Mike smith jeep of beaumont, texas attempted to repair the vehicle numerous times, but the failure continued. The water pump was replaced after the coolant oil began leaking into the pump. In addition, the traction control indicator illuminated. The manufacturer was made aware of the failures and instructed the dealer to check the tipm; however, the failures recurred even after numerous repairs. The failure mileage was 114,000.
2012 altitude. Sometimes when I am driving the engine will cut out. There are no warnings, no glitches in the electrical components or anything. The only way I know the engine cuts out is that there is no response from the gas pedal and I lose power steering. I have to shift into neutral, ease on the brake, press the start button, and then when it restarts I shift it back into drive and pick up where I left off. Like I said, there are no glitches in the lights or anything. No codes or engine lights or anything. I bought it in sept 2016 and its been in the shop about 9 times. They cant even get the problem to happen, let alone fix it. I emailed the jeep and fiat ceos for a paper trail in case I got into a wreck- wanted to cover my ***- and they responded. They said they'd pay for my rental car every time I brought my jeep in for service on this issue. So that has limited me to bringing it into the dealer. They are giving me a number to allow me to purchase a new jeep at employee cost, but, considering I bought a 2012 in 2016, I can't afford a 2017 model. I'd have to sacrafice a lot of my current options to try to find a vehicle priced to maintain my current payments. This has happened from all speeds. It happened to me while driving around 70mph, 30mph, and even after I came to a red light, and the light turned green, I pressed the gas and got nothing... The only thing that I have noticed, and I'm not even sure I really noticed this, but if I'm driving hard, and go from fast to slow quickly, but not slamming on my brakes, kind of like flying down the street and then the light turns so you gotta come to a stop soon. I hope that makes sense. I'm not even sure this has anything to do with it. I have aftermarket hids installed (ddm tuning with canbus plus or whatever it is) however, it's happened day or night, lights on and lights off.
180 amp alternator burned out nearly causing engine fire. Required replacement of alternator, battery and pcu. Situation addressed by recall the federal safety agency 14v‑634 which fca says not apply to my vehicle because of larger alternator. Vehicle was in motion when battery light illuminated. No other indication of danger until stopped. Smoke was clearly emanating from alternator when hood raised.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle failed to start and the check engine warning light illuminated. The failure recurred twice. The vehicle was taken to the carmax dealer in burbank, ca where the contact was informed that they could not service the vehicle due to others vehicle that needed to be serviced first. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.
My alternator and then my ecu computer were damaged exactly in the same way that was described in the p60 recall. Unfortunately I realized that my VIN is not listed in the recall. How can I get reinbursed from the dealer all the expenses that I paid if my VIN is not in the recall although it has the same damaged that is described in the p60 bulletin , please advise marcelo
Tl* the contact owns a 2012 jeep grand cherokee. While driving at unknown speeds, the instrument cluster lights flashed and the engine stalled. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 80,000.
180 amp alternator experienced catastrophic failure causing total loss of all power, battery failure, PCM failure and smoking and burning smell from engine compartment. Experienced loud whinning from alternator while driving immediately prior to failure. Ultimate failure occured as car pulled into parking spot. This is the same issue experienced by 160 amp alternator under recall. It is extremely dangerous and chrysler/jeep should be required to fix these issues.
I had the car for 3 years and didn't have any issues. Last saturday evening 4/14/17 we had just gotten home from running to the store and black smoke started to come up from the front right side of the hood. I backed the car out of the garage and went around the car to see what the issue was. Saw sparks, grabbed my son from the back ran and called 911. With in 5 min the front of the jeep was on fire. Took 30 min to put out and the car is totalled.
This vehicle will stall while you are in drive and driving. There is no indication that the car has stalled. Lights and radio are one. When you go to break, the car will not stop. The following do not work, breaks, emergency break, power steering and throwing the car in park. You have to coast until you stop and hope you do not hit anything. Once you stop, the car will restart. This is a know issues with this vehicle. It has been in over 3 times to get fix. It does have a recall but that has not fixed the problem. It is currently a deadly weapon.
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