When in motion (has happened multiple times on the highway) the engine will stall and the engine cuts off randomly while driving. No error codes or warnings come on, power steering and power brakes no longer function either but the radio stays on. Dealer has replaced the fuel pump relay twice but its not fixed. Because the computer doesn't recognize an error the dealer has said they can't diagnose it as an issue. But jeep forums widely show that many people are still having this issue..
2012 Jeep Grand Cherokee steering complaints
Page 2 of 4: complaints 11 to 40 of 100, newest first, as owners wrote them.
I have been having my car randomly shut off while in drive for over a year. I'm scared of driving my own car. It has happened to me well over 25 times. I've asked the connecticut dealerships (wetmore's and northwest hills) about this multiple times and as of today they say there is no fix and they can't do anything because there is no fix for the recall. It happens when I'm driving and braking and turning left, such as turning left off a ramp or going down a hill and slowing to turn left or slowing on a big hill at a stop light. The car completely stops. The brakes stop working and power steering is lost. Then I have to put it in park and when I press start it restarts. But this is dangerous. I also have a special warranty I paid for and because there is a recall the dealership said my warranty that I paid $4k for is useless because of the recall. Does someone have to die for this to matter?
The engine stalled completely while I was at a traffic signal, preparing to make a turn onto a busy highway. Loss of power to brakes & steering since the engine completely shut down. I shifted the vehicle into park, started the engine again, shifted into drive but the vehicle would not move. Eventually (in a matter of seconds) the vehicle lunged forward and I was able to safely drive home.
This is my third time experiencing this system failure. Each time while driving and the vehicle in motion, the truck shuts off. Each time this has almost caused an accident as I was turning onto a street. The first time it shut off in the middle of driving was as I easy slowing down to stop at a red light and lost all controls as the vehicle died. I did not accidentally touch anything. This is extremely dangerous and something needs to be done bout it asap. It turns off unwarranted while driving. I have to put the vehicle in park and press the start button to turn the vehicle back on. I do not know what part is causing this problem. It happens out of nowhere occasionally and not everyday either.
A family member in another state owned and pampered this vehicle for many years, prior to my acquiring it. Recently the hose to the powering steering pump blew off while she was driving it (non highway) and it was taken in to be serviced (through the dealership), well after their initial repair, we were told that during their test drive "after" that repair, the hose had again blown off so more days were needed with the vehicle to again repair the issue. A few days later we were called and told that issue had been solved and that we could retrieve the vehicle. That same night, I, while sitting in the vehicle (with it in idle), hear a "pop" which turns out to be the hose again, mind you, each time this happens, the pump spews power steering fluid all over the engine, this particular night I even found it on the underside of the engine roof. Well the car was again sent back to the dealership the next day, they had it approximately 3 days before again we got the call that the repairs had been completed, we were told that this time it was due to probably what was a faulty power steering pump, which they replaced. Two days later I took possession of the vehicle as the original owner (family member) was too concerned about driving it again. Thankfully my drive back to my state (2 days later) went uneventful, however, 2 days after being home and driving it (non highway), sure enough I hear that familiar "pop" and again the hose has blown off, power steering fluid everywhere, along with my sanity. I see that this was a known issue back in 2012 but it never became a recall, but, a fix was implemented, so if this is the case why is this happened with the same piece of equipment numerous times and the dealership can't seem to solve this known issue??
Power steering line has a slow leak that seems to be common among the jeep grand cherokee, dodge durango vehicles around the 2011- 2013 year. Vehicles seem to be experiencing this issue anywhere from 40k to 100k miles. Some people have had these lines replaced and have still had a leak.
My jeep all of a sudden stalled right before a sharp corner causing panic and loss of control of the vehicle. My family is scarred and my wife does not trust driving the vehicle especially after not even a week later we received a recall letter stating vehicle can stall but there's no solution!!!! When the jeep stalled I drove into a ditch unable to over power the all of a sudden tight steering and now I have suspension problems!
Sound coming from steering column when turning. Dealer diagnostic identified a failing steering rack and pinions. Need to replace.
While slowing down to make sharp turns the vehicle will spontaneously shut off causing the power steering and breaking to not work. There are no error codes that come up and the radio and air/heat continue to work. The only reason you know the car shut off is because the breaks and power steering won't work. This has happened multiple times but you can never recreate the problem on cue. It just happens randomly without warning. This has happened both coming off the highway ramp around a turn and on a normal back road street going around a turn. The last time this happened was 11-13-2019
In 2016, my 2012 jeep grand cherokee laredo had about 38k miles when I found out that my vehicles rack and pinion had a "minor leak" that they service center recommended I "keep an eye on." this was something I really needed to save for because it would cost $3000 to repair and I had just purchased the vehicle! Less than a week later I was in an accident because I lost power steering while driving with my family. This forced me to replace the rack and pinion as well as further damage. This is pretty unusual for a car with mileage that low. Additionally, it is ridiculous that this issue hasn't been a sufficient impetus for investigation considering how ubiquitous that exact claim is among jgcl owners. These common claims suggest that the issue isnt caused by the driver, but is in fact, a manufacturers defect. Appropriately, the manufacturer is obligated to remedy this defect.. The consumer stated the alternator failed and caused a fire. The consumer requested to be reimbursed for the repairs as the vehicle exhibited the failure described in a recall. *js *js*dt
Power steering lines leaked at 80k ( january 2019 dealer repaired ) now 7 months later (august 2019) both lines are leaking again.. It's going in on the 19th for repair but someone told me their is a huge fire hazard with this fluid leaking and has caused major car fires and steering failure. Is there or was there a recall at some point with the 2012 grand cherokee to fix this issue permanently ?I bought this truck in 2017 so I'm unaware of a recall about the power steering issues. My jeep was serviced at lagers of mankato mn ..
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 MPH, the power steering failed and the steering wheel became very difficult to turn in either direction. Upon inspection, the owner discovered that the power steering fluid leaked from the power steering pump. One step auto chrysler of fort walton (541 mary esther cut off, fort walton beach, fl) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 120,000.
I recently purchased this vehicle and it completely shuts off unexpectedly. When it does it affects both the braking and the steering. The first time I was stopped at a light and was an easy fix but the 2nd time I was getting off an exit around 50 MPH. I have young children and now I am scared to drive them around in it. I know in not the only one this is happens, there's complaints all over the internet. There should be a recall before someone dies.
The first time my power steering when out I had stopped to do something. Got back in my jeep and thought I had a flat because it was so hard to turn the wheel. Got out to look and everything was fine. Got back in, drove it around a neighborhood street and steering returned to normal. Had a mechanic top off the power steering fluid and was fine for months. Yesterday was leaving to got to the store and just before I got out onto a busy hwy the power steering stopped working. This time I could not budge it. I call my mechanic friend. By the time he got there the steering was normal again. He checked the level and was fine. If I had gotten out onto the hwy and this happened I would have been a sitting duck. This is a 2012 jeep grand cherokee with 80,000 miles on it.
My vehicle has decided to start bogging around 35mph. It has continually done this for a week and has decided to start driving horrible. It does not drive like it has been. We are going to check what the problem might be sunday (7/7/2019) and attempt to fix. My jeep is no longer covered under warranty.
Engine stalls for no reason under braking and deceleration. Happens more often when braking and turning. Loss of power steering when it happens. Does not happen frequently , more often in the cold when the car has been started. Cant replicate it when car is hot. Dangerous when it has happened on exit ramps as car has to be controlled with no power steering and car has to come to a complete stop, put in park where it has always restarted. People behind me not happy when stopping on exit ramps. Have brought to dealer after it has happened and the car has not thrown any codes. There is not real pattern to this stalling, but, having to stop the car to restart it posses a danger of getting rear ended. Happens at speeds between 30 to 60. Happens most frequently in rotaries (roundabouts) when slowing down to enter.
Mientras guiaba normal no sucedia nada, al dar una curva cerrada se tranc el guia inmediatamente y le eche lquido de power steering y nada de que se arreglara. Leyendo un internet vi que esas guaguas tenian ese defecto y algunos modelos tenian recall en la power steering pump pero al poner mi VIN no salio nada. Quisiera q revisaran. Cuando le ponen la maquina para verificar no marca nada, no son los fusibles.
Hello, I am the original owner of a garage kept 2012 jeep grand cherokee overland 5.7 with 73000 miles. On 1 april 2019 the power steering rack went bad. Other jeeps have had the same problem, but no recall. The vehicle was moving and turning. This is not a good thing for such a high end jeep product. Very costly repair. Please advise. (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We loaded up to go to the desert (clear summer day with temperatures near 80 degrees fahrenheit), stopped to get gas and ice (jeep was running the entire time) and once we got on the way there, the battery light came on, then an odd sound was heard then whitish electrical smelling smoke started pouring out of the engine compartment, this happened within 8 - 10 seconds total). I grabbed my extinguisher and popped the hood and saw that the smoke appeared to be coming from around the alternator and steam was everywhere. I also noticed that the motor was overheated (but no temperature light and no fans were turning). We turned around and made it the 3 blocks back to the house when the jeep died and without power steering and brakes we almost collided with a parked car. We parked it in the middle of the street to cool off and to obtain assistance to push it into my garage. It was found that my alternator had a diode that shorted to ground. Please actually read the following: there are at least 38 other complaints concerning the same chain of events on the federal safety agency website. Alt shorts, destroys the battery, and tipm/PCM. Fca refuses to expand 1 of 3 open recalls to include my make/model and many others. The federal safety agency refuses to actually hold jeep/fca accountable. Check p60-14v634 (alternator had bad diodes and shorted to ground) expanded multiple times, t36-17v435 (alternator had bad diodes and shorted to ground)expanded multiple times, t75-17v741 (alternator had bad diodes and shorted to ground). The data in the federal safety agency data shows that from years 2007 to 2018, fca us, llc models badged 2012 had the highest percent of total recalls of any year owning 18% of the 24,053,941 total recalls fca family had. How does this not flag the federal safety agency to fight for us? The federal safety agency fined fca 120,000,000 for their addmitted unefectual recall process. I have so much more data. Sad.
Tl* the contact owns a 2012 jeep grand cherokee. The contact heard an abnormal noise when the steering wheel was turned in either direction. The contact was concerned that the steering could seize without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was not available.
I was advised during an oil change that power steering rack and pinion assembly needs to be replaced due to leaking fluid. The federal safety agency database is filled with similar complaints about this defective part. With 10 recalls already on this vehicle, please investigate to determine whether a recall is warranted for this issue as well. Thank you.
Vehicle loses all power when slowing down or stopped. Lose ability to steer. Have to restart the vehicle.
The rack and pinion steering is leaking at 75,000 miles. After being qouted 2600 dollars for the fix, I did research and found that most other jeep owners are experiencing this problem in low mileage jeeps also. Contacted jeep with no response. The issue has been noted to cause the jeeps to become unresponsive and dangerous as steering becomes useless.
Rack and pinion leaking power steering fluid in cold weather
When slowing the vehicle it will just silently shuts off. This happens usually at the same 5 places, 3 of them when slowing to make a right hand turn in an s turn and the other 2 going straight slowing to stop to make a left turn across traffic. I feel like it's a combination of braking, steering wheel and when its shifting into 1st since I'm either in a stopping situation or s turn situation. When this happens I loose steering and brakes causing me to go into the opposite lane of travel head on. There have been recalls on the alternator for my vehicle but mine has never been included. There has been a recall for a sensor that has been completed but did not solve the problem. This is a serious issue, my chance for a head on collision is very very scary. This happens about 6-10 times a week.
4 times in the last 3 weeks, the last time just today, as I was decelerating and turning right while getting off highways onto exit ramps, the steering wheel felt like it locked - the power steering turned off, as did the power brakes - I had to coast, and the rpms showed 0, although all the lights were still on. I was forced to put the car in park - while still on the exit ramp - turn off the car and turn it on again to get it to drive normally. Which it did, as if nothing had happened. But it's unnerving and certainly unsafe, and a quick search on the internet reveals it seems to happen quite frequently to other jeep grand cherokee 2012 drivers.
Rack and pinion sterling defect need to be replaced 12500 miles only on car
I have owned this vehicle for 3 years, and in that time it has randomly lost all power while driving 5 different times, making it hard to turn off the road. I have to pull over and restart the vehicle. There is no warning, it just dies. I am not finding a recall concerning this, but there should be. I have read several other complaints about the same issue.
2012 jeep has 55k miles, original owner. Took to the dealership for an oil change and a couple recalls, to be informed the steer rack is leaking, along with a bent tie rod, cost to fix is $2000.
Vehicle has less than 60,000 miles and was informed that power steering resivoir is low due to a leak in the boot of the rack and pinion steering assembly. Cost of repair would be approximately $2000. This part should last much longer than 60,000 miles. Driven very lightly as only 60,000 miles in 6 years to start having such issues.
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