While braking to take a right turn (braking from ~40mph to 15mph) power steering was lost. Fought the car around the turn, then pressed the accelerator, nothing happened. Looked at the tachometer and it shows 0rpm, tried to brake further and now have no brakes. Coast to a stop. No warning lights showed. All electronics were functioning normally. Placed car in park then started as normal. Model year is 2012z has 130000 miles. This has never happened before. No indication whatsoever of any problem previously
2012 Jeep Grand Cherokee steering complaints
Page 3 of 4: complaints 41 to 70 of 100, newest first, as owners wrote them.
Have contacted dealer numerous times to address two recalls. They state still waiting for parts. Have been waiting more than one year to have these recalls addressed.
Vehicle randomly shuts off while driving. No indications of problem as far as warnings. Loses all engine power, power steering, power brakes. Happens when slowing. Once shifted to neutral or park, it will restart without issue. Intermittent dangerous problem. No faults active, no diagnosis to be found. Vehicle is up to date on recalls as far as we can tell. Concerns for safety are present. Vehicle currently has 128929 miles, but this has happened 3-4 times a year randomly since we purchased it at 33k in 2014.
On april 16, 2018, I took my car into the glendale chrysler jeep dodge dealership in glendale, mo, to obtain the alternator diode thermal fatigue recall replacement. During their inspection, I was notified that I also needed to replace the rack and pinion power steering module due to leaking fluid for $2300.00. This item is connected to the recall of the alternator diode thermal fatigue problem. In addition, I was notified by the inspector that I had to replace the right rear shocks, also due to broken seals and leaking fluid. This car obviously is experiencing systemic failures, for which jeep should be held responsible, since the car has only been driven by myself and has only 46,000 miles on it. These core items should last at least 100,000 miles. I have found that the dealership is charging me almost twice the going rate for replacing these items, and this is quite upsetting. I have found information on the internet that there are many similar complaints about these electrical failures, and feel strongly that your organization should issue a recall re the rack and pinion power steering module as soon as possible. This is a very dangerous failure and should be jeep's responsibility. My car has had regular service check-ups, the last one being on december 9, 2017, to obtain the brake booster water shield recall replacement - another failure. Between december 9 and april 16, the car was not driven more than a few hundred miles, and always garaged and clean. No accidents in its history. And yet, its electrical system seems to be disintegrating. I feel my life is in danger in this car, and I obviously cannot sell it without these items being fixed, harming me further financially. Please act on this complaint as soon as possible.
2012 jeep grand cherokee. Consumer writes in regards to vehicle brake booster recall repairs. *smd consumer sent additional correspondence. *ld the consumer stated on 02/15/2018 the vehicle stalled without warning making the vehicle inoperable. The dealerships resolution was replacing the electro-hydrualic power steering and the amp alternator per recall.
I was driving down an off ramp towards a right turn at about 20-30 MPH . I attempted to make the right turn and brake pedal was very hard , gas pedal wasn't responding and steering wheel locked up(no turning) . The jeep slowed and nearly hit parked cars since brakes and steering were not working . When jeep finally stopped , I shifted into park and pushed ignition off button . I waited a few moments then pushed start button and it started up with no check engine light or service message . I believe altinator or tipm failed while I was driving . I don't believe my vehicle qualified for t37 altinator recall or tipm recall that was issued . I don't wanna put my 2 year old son in this jeep anymore , he deserves better than that . 2012 grand cherokee 5.7 altitude with only 28000 miles . I don't feel safe driving this jeep anymore until issue is resolved .
Engine randomly stalls for no reason while in motion, leaving the car coasting with no power brakes or power steering. Once the car is brought to a stop, it will start back up and continue driving as if nothing was wrong. Internet searches reveal that it is a common problem afflicting these models with no clear solution.
This is not the first time this has happened owned car since oct 17 the engine stalls in the middle of driving has happened 6 times. A near miss twice of hitting a tree. You loss power steering when this happens. Took to dealer and they cant find anything wrong. Taking it back tomorrow 2/1/18 to do a diagnostic test and keep the car until it does it. Very dangerous to drive! Jeep do something about it! Listen to the complaints on the internet! Seems very common practice for jeep
Car started smoking, lights began flashing, wipers turned on lost all starring and car than died.
Power steering became jerky and power assist would come and go while driving. We brought to jeep dealer and they said only cure was to replace rack and pump at cost of $3,000.
33k milage took my jeep in to get the routine oil change, the shop found the rack and pinion assembly was completely broke and the front struts were completely blown out at 33k miles this should not happen. The repairs cost $3,700.00. If jeep knows there was a problem in 2012 they should have taken care of it. Betty / thornton, colorado
Driving at highway speeds, 55 to 70 MPH the steering wheel will violently shake back and forth and the car will jerk from left to right. I took the vehicle to the dealership and was informed the power steering rack and pinion would need complete replacement. The estimate with a new 4 wheel alignment is over 1900 dollars. This jeep is driven by my wife, has never been off road and has only 33,000 miles on it. A service technician told me this is a very common problem and they see many jeeps where the rack needs replacement. I called two other dealerships and was told this is a problem area on 2012 grand cherokees. I was also told they redesigned the rack a couple of years ago because of this problem. This repair should be covered and recalled as a dangerous manufacturing defect.
Dealership related the found steering gear had no fluid, it was leaking and needed to be replaced. We park the car in the garage and have no leaks on the floor. Where is all this leaking fluid going?
Jeep stalls suddenly while driving with no indication other than the loss of power steering. This occurs repeatedly at different speeds ranging from 15 MPH in the city to 60 MPH on the highway. Stalling has occurred when slowing down and also while turning.
As I was driving my A/C stopped blowing cold air. Battery light came on then all the dash indicators started blinking wrong including my seat belt indicator, radio shut off, etc. Car drove as if it had little power then steering jerked as if car was going to shut down. Pulled over and turned off car and car would not restart. Took to the mechanic who confirmed is the alternator. Vehicle only hs 60k miles.
Power steering fluid leaking; according to dealer, power steering fluid is highly flammable and may cause a fire forcing me to pay the $1,600 for a new steering rack. 2012 jeep grand cherokee, 26k miles.
Front rack and pinion steering boot leaking. Car bought new and has 59,000 miles. On line reports many other vehicles with same problem. Safety issue found on yearly inspection.
Rack and pinion is leaking power steering fluid. A crack in the seal has developed in the rack on the front passenger side. The vehicle has never had any other issues like this before. Also the computer has not indicated low power steering fluid but the mechanic told me it was low. The vehicle was not driven recklessly or off road that would cause a crack like this. There is no simple fix for this other than a $1300+ repair for an issue that is a defect. I have had 2 mechanics and the dealership look at the issue and give me quotes. I discovered this in january.
My 2012 jeep grand cherokee had low levels of power steering fluid after replacing the power steering pump, so I returned the vehicle to the dealership and was informed the power steering rack and pinion would also need complete replacement. The jeep had 80k miles.
The power steering went out on my 2012 jeep grand cherokee while in motion on a city street, and became apparent while turning, making it very difficult to steer the vehicle. The power steering pump had failed and needed complete replacement at 66k miles.
In the 18 months I have owned the vehicle it has randomly turned off 5-6 times on the highway or on a street. The engine turns off (with no warning on the dash) and you lose power steering and braking. I have taken it to the dealership twice in the last two months and they are not able to diagnose. I am picking up the car tomorrow from the dealership that has had it for the past six days. They will be releasing me an unsafe car that I will not allow my daughter or wife to drive.
2012 jeep grand cherokee power steering is whining loudly while idling and in motion fluid is being lost.. Occasional vibration in steering system when cornering.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at 5 MPH, the steering wheel seized as the power steering warning light illuminated. The vehicle was towed to a dealer and was diagnosed that the power steering component failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
While driving on the highway the jeep jolted/ jumped to the side when we drove over mildly unevenly paved roads or overpasses causing us to lose control of our vehicle momentarily. We were at 65 MPH and the jeep rocked a few times upon attempting to stabilize. This has happened numerous times and our last incident almost threw us into the side of a semi. The dealer cannot explain this and we have had new tires and an alignment done without any improvement. If we keep this car I know beyond a doubt that this situation will be the cause of a serious accident / fatality. There is 70,000 miles on this jeep.
I was driving down a busy road in our town today. The battery light came on. Approximately 10 minutes later while still driving, the lights on dash started flashing on and off, seatbelt alarm started going off, windshield wipers started working without turning on. The radio turned off. I lost power steering. The vehicle shut off while still driving down the road. I had no power breaks--seemed to almost stop working. I was fortunate to get on side of road in grass to keep from getting hit by another car. If there had not been a grassy area there would have been an accident. The vehicle then was completely shut down--door locks would not work- tried to put key fob in ignition and could not get it back out--was unable to get back gate opened. I had to have car towed to dealership where I was told it was the alternator which in turned destroyed the gel type battery. I was also informed this was not covered under the alternator recall due to not matching my VIN number. I was first quoted $2,000 to cover the damage. I am very upset due to the fact that there could have been a serious car accident today. I am thankful my child was not in the car with me. I think it is terrible that the recall does not include the alternator in this 2012 grand jeep cherokee when the description of what "could" happen did happen to me today. I feel that chrysler/jeep should cover this damage in the recall of the alternator.
I am losing power steering fluid on my 2012 jeep grand cherokee - there is a leak somewhere in the steering. I have only 40,k miles on this vehicle. There have been many complaints on this and is obviously a defect in the steering system - chrysler should recall and repair this problem.
My steering will at various times, shake will driving, sometimes violently. The shaking gets worse if I apply the brakes. This is an off and on problem and does not occur everyday. It mostly occurs at highway speeds (55 MPH+) I have video of this occurring available for viewing.(mp4 format) I have been to the jeep dealer (thompson chrysler dodge jeep in edgewood maryland) 3 times (have shown them the video) in the last year trying to get this corrected, but they can't figure out what's wrong. I'm afraid that this problem will one day cause me to have an accident where I will not be able to control the steering while driving.
When slowing down or coming to a stop, the vehicle's engine will turn off and power steering will not work. In order to start the vehicle again, I need to completely stop, put it in park and start the engine. This has happened on the street and freeway. It does not happen constantly. I have had times where it happens 2 days in a row, once a week, and once a month. I have taken the vehicle to a dealer a few times already, but they have not been able figure out what the issue is. After having the vehicle at the dealer for over 1 month, I spoke to a senior technician that works at the dealer and he said it is a known issue. He told me that vehicles with the 5.7l engine and the push to start button have been having this issue and the issue starts around 30,000 to 50,000 miles and they are not sure what is causing the problem or how to fix it.
Rack and pinion leaking. On july 23 2012 there was an article published about cars going on for due to power steering fluid spraying on motor. Please recall this problem. It's has affected many.
Brought my 2012 jeep grand cherokee to the dealership that I purchased it from 6 months prior for an oil change. When picking it up they told me there was a significant leak and handed me a quote to replace the power steering rack for 1700 dollars. Not what I wanted to hear from a certified vehicle I purchased with less than 50000 miles.
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