There are now four separate recalls on this vehicle dating back to 2014 and chrysler jeep has refused to address any of these claiming they do not have the parts. My daughter, who is a full time student in pa, has been to several dealerships (brenner chrysler dodge jeep,manahawkin chrysler dodge jeep, 'blaise alexander chrysler dodge jeep) and placed on a wait list however none of these have ever cleared for any of the recalls chrysler jeep has taken no responsibility to address these recalls in any manner and have inconvenienced a college student let alone put her at unnecessary safety risk. These recalls need to be fixed. She will be in nj from may-august.
2013 Jeep Grand Cherokee brakes complaints
Page 3 of 6: complaints 41 to 70 of 146, newest first, as owners wrote them.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign number: 14v391000 (electrical system), and the federal safety agency campaign number: 14v634000 (electrical system); however, the part needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issues. The contact had not experienced the failures.
Tl* the contact owns a 2013 jeep grand cherokee. While driving 25 MPH and attempting to engage the brakes, the brakes failed to stop the vehicle. As a result, the contact rear ended the preceding vehicle. The contact did not sustain any injuries and it was unknown if a police report was filed. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the dealer stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The failure mileage was 21,000.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the parts needed were available; however, the vehicle had not been serviced under the recall because of the extensive waiting list. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2013 jeep grand cherokee. The contact stated that while attempting to lock the doors, the front driver side door failed to automatically and manually lock. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. In addition, the contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 ( electrical system) and 14v634000 ( electrical system) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 800.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification for the federal safety agency campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v152000 (service brakes, service brakes, hydraulic); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) was received in june of 2014, the federal safety agency campaign number: 14v391000 (electrical system) was received in august of 2014, and the federal safety agency campaign number: 14v634000 (electrical system) was received in december of 2014. The dealer was contacted on multiple occasions and informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Updated 2/24/15*cn updated 03/02/15
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the federal safety agency campaign numbers: 14v104000 (service brakes, hydraulic) and 14v391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification of the federal safety agency campaign id numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received the federal safety agency campaign numbers: 14v154000(service brakes , service brakes, hydraulic) and 14v634000(electrical system). The contact stated that the parts were unavailable. The dealer was uncertain of when the parts would become available to service the vehicle under the recall remedy. The manufacturer was notified of the delay. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
I merged off of the interstate, when trying to hurriedly slow down at stop sign I was not able to stop promptly, I then proceeded to slide into intersection, and was struck on driver's side by f-250. I had just received a recall the prior thursday on my alternator diodes, and it says possible effects on brake lock system. Current parts were not available for it to be resolved yet.
During the year (2014), I have received two separate safety recall notices from chrysler. When I received the first recall notice (p14/the federal safety agency 14v‑154 brake booster), I called my local dealer (carson dodge/jeep) and was told by the service manager that they did not yet have the parts to perform the safety recall, so it did not make sense to perform the inspection. The service manager said they would "put me on the list" and would call me when the parts were available. Several months later, I got the second safety recall (p36/the federal safety agency 14v‑391 sun visor wiring). I called carson dodge/jeep again. They still did not have the parts for the brake booster recall and it "didn't make sense to bring my jeep in to them until they could perform the inspection for both safety recalls". The service manager said they would "put me on the list" and would call me when the parts were available. It is now the end of the year, carson dodge/jeep has not called me to perform either of the safety recall inspections and I feel like I'm getting jerked around. As these safety recall notices from chrysler are not dated, I cannot be sure of the exact month/date they were received. As important as these documents are, they should be dated.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notifications for the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 14v634000 (electrical system). The contact stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified. The contact had not experienced a failure.
Chrysler recalls p14 & p36 have been in effect since may and august of this year respectfully. To date I am unable to obtain parts for either recall from chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in site.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification recall the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed was unavailable to repair the vehicle. The dealer was unable to state when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received the federal safety agency campaign number: 14v154000 (service brakes) in may of 2014 and received the federal safety agency campaign number 14v391000 (electrical system) in september of 2014. The dealer was contacted on multiple occasions and stated that the part was not available. The manufacturer was not notified of the delay. The contact did not experience a failure.
Tl-the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (brakes). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Ne
This is a complaint about the timeline in which this recall p14/the federal safety agency 14v‑154 (brake booster) is taking to get fixed by the chrysler group. I have been on the waiting list at my local dealer in rapid city since mid june and they inform me that they are only getting 3-4 parts per month to fix this. I don't understand why chrysler is reacting so slow at getting the parts out to the dealers to fix this, especially with the winter months coming up and if water gets into the brake system and freezes it may cause the brakes to not work properly. I called chrysler to complain and they didn't seem to feel concerned and just gave me a canned standard statement that it is a controlled recall. Now in the meantime I have a 2nd recall p36/the federal safety agency 14v‑391 (sun visor vanity lamp wiring) which I am on another waiting list to get fixed. If someone can please respond and let me know what is considered a reasonable waiting time for the brake booster to get fixed? If my dealer can only repair 3-4 vehicles per month, it may be years before all the affected jeeps are fixed.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign number: 14v154000 (electrical system) and the federal safety agency campaign number: 14v391000 (service brakes); however, the parts needed were not available. The dealer was contacted on multiple occasions, but was unable to provide an estimated time for when the parts would become available. The contact had not experienced a failure.
I have had a brake recall notice for my vehicle for months! When I check with chrysler and the dealer parts to repair the brakes have not been released! I have now received a second recall for a possible short in the headliner that could cause a fire, again no parts to fix the problem. Is the government going to look into this or am I wasting my time filling out messages on this site???
I got a recall # p14 I have tired for over 3 months to get it repaired at royal olds in charleston where I purchased the vehicle they said they don't have the part and only get one part in at a time per month. It is apparent that they don't want to fix this recall, I'm not the only customer having this problem I have talked with others.
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