Event occurred december 22, 2014. After multiple monthly check engine lights and "replace" of the computer, the vehicle information center gave a warning of "incorrect def detected." (only mopar def had been used). Within 10 miles the vic warning stated "vehicle will not restart in 200 miles." return to the dealer again after the previous visit 3 days prior to "reflash" the computer indicated a recent tsb for replacement of the catalytic converter. I also had them check the def pump and nozzle which was clogged with crystallized def. After two weeks of waiting with them not able to find a catalytic converter and new oxygen sensor I was forced to trade the vehicle at a loss. (chrysler would not offer any help on the trade). Update 9/15/15*cw on june 7, 2014 the traction control light illuminated, the steering sensor shorted out. On august 12, 2014, the check engine light illuminated and the PCM software was updated. On august 14, 2015, the clockspring was replaced. The engine light illuminated several more times. The catalytic converter was replaced. Updated 10/01/15*jb updated 12/23/15.
2014 Jeep Grand Cherokee airbags complaints
Page 6 of 8: complaints 131 to 160 of 212, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notice for the federal safety agency campaign number: 14v643000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 09/10/15
Made an appointment for the recall since I got the recall notice. Appointment confirmation number #x03qbqoq38 with napleton chrysler in kissimmee, fl. They verified the part was in. Showed up for appointment and after two hours, I got an oil change, tire rotation some updates and no safety recall. Totally unacceptable that I had to take a day off work for a recall I have been waiting on since october and it did not happen. These recalls are just scams to get the owner to have other work done. I can't believe a national agency is involved with this type of scam. Re: p67/the federal safety agency 14v‑643. ...updated 08-06/15
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v634000 (electrical system), and 14v643000 (air bags, seat belts). The parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 09/03/15 updated 12/10/15
A teen driver pulled out in front of my wife and she hit her going around 20-25 MPH. The whole front of the jeep needed to be repaired to the tune of almost $6,000.00. However, the airbags never deployed. My wife did go to the hospital complaining of lower back pain and a few days later had a sore neck as well. I realize it was a high speed impact, but the with that much damage it seems like the air bags should have went off.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the notice for the federal safety agency campaign number: 14v643000 (air bags) was received in december of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts). The contact stated that the parts needed were not available to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the part needed was not available to schedule the recall repairs within a reasonable time frame. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/28/15
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000, 14v643000, 14v391000 (service brakes, service brakes, hydraulic), (air bags, seat belts), and (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags). The contact stated that the part was not available within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification for the federal safety agency campaign number: 14v643000 (air bags, seat belts) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notice for the federal safety agency campaign number: 14v643000 (air bags, seat belts); however the part to do the repair was still not available. The contact stated that the dealer inspected the air bag and informed that the vehicle was safe to drive without the recall remedy. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notice for the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts). The contact stated that the parts were unavailable. The dealer was also uncertain when the parts would become available to service the vehicle under the recall. The manufacturer wa notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v643000 (air bags, seat belts) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belt); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
S10 appropriate handling- letter to the secretary from constituent re copy of a letter to fiat chrysler chief executive officer sergio marchionne regarding a jeep cherokee safety recall. *smd for months the parts were not available for recall #14v643000. In november 2014, the consumer was able to get one of the recalls rectified only because someone did not show up for the appointment. Also, the consumer experienced a catastrophic transmission failure. *jb updated 08/03/15.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v634000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/4/15*cn the consumer stated the recall repair was completed on may 8, 2015. Updated 06/09/15
Occupant restraint control module. Dealaer claims this part is not available. This is a safety issue.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer stated that the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available. The vehicle was not repaired. The contact had not experienced the failure. ..updated 05/19/15*bf updated 11/10/2015
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