The shifter system (monostable shifter/ electronic shift module) malfunctioned 4 times so far. It has been to the dealer 3 times and the following has been replaced: the electronic shift module, the shift head/knob, the electronic shift module again, and finally the wiring itself, and now 10 miles after picking up my car that was being serviced since Monday (it is Friday now), I have the same issue and it makes my car stuck in first or second gear, I cannot shift into park or out of drive unless I shut the engine off, it puts my car into limp mode and won't let me accelerate or else the car jerks, my infotainment screen intermittently shuts off, and I get the following warning lights and messages: Check engine light, Braking system light, TPMS light, traction control light, "Service Electronic Braking System" message, "Service Shifter" message with OBD code U1467, "Service Power Steering" message, "Service Transmission- Continue in D. Do not shift or turn engine off" message. The PRND lights on the shift knob also flash. This is very dangerous as my car cannot be shifted out of drive (into park), the car won't accelerate or move above whatever speed 1st gear or 2nd gear will allow me to, the car physically jerks forward, and whatever systems like power steering, braking, etc. that may be affected based on the warning lights. I only get the diagnostic code U1467 which is for the shifter, though.
2014 Jeep Grand Cherokee electrical complaints
Page 4 of 17: complaints 71 to 100 of 486, newest first, as owners wrote them.
Vehicle lost braking ability intermittently. Had to drive off the road to stop the vehicle without hitting something. Brake light came on the dash but then went off and brakes worked as normal. This has happened several times now. All randomly.
I just bought my car from a local dealership about 3-4 weeks ago. Upon receiving it I found no issues. A couple days later, every time I would go to push start my car, it would lag and take about 5-10 seconds to actually turn over and start. It doesn't do it every single time but about every other time. It has been in and out of my local Jeep dealership since I have received it and they cannot figure out the issue what's so ever. If we cannot get it figured out soon, I will be returning the car!
Blind spot mogul not working . Not knowing if anything or person is on either side or behind the suv.The component has been inspected by the dealer. Warning light can on.
Service shifter Transfer case Radio malfunction Gear Shifter Shifter got stuck in park i had to forcefully pull the shifter to get it to go into drive. Monday Feb 14, 2022 approximately around 9:00pm I drove my 2014 Jeep Grand Cherokee to the gas station. I pull up at the gas pumps and pit the shifter to park, I exit the vechile and lock the doors, go inside the store to pay for my purchase and as im walking out I look and my jeep was gone. So I look around and I see it across the highway in a ditch. So I take off Running to my vechile and get in the vechile to try and reverse it but its automactilly goes right back into park. So I get out and look at the damage because there is a guard rail cables. My car has front end damage because it was stuck under the cables. Made a police report. I called the dealership where I am leasing the vechile from and they do not wanna help me. I've had nothing put problems with this vechile since I got it. This really needs to be looked into. What if my babies were in the car. Thankfully there was no oncoming traffic at that time. Becauae its a busy highway. I also have video footage of the incident from that night.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was idled in a parking lot, the alternator overheated and there was smoke coming from under the hood while the engine was revving. The vehicle shutoff, and the contact could not restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the failure was related to the federal safety agency Campaign Number: 17V435000 (Electrical System). The mechanic replaced the alternator, battery, serpentine belt, and cabin air filter. The vehicle was also taken to the dealer per the manufacturer's request. The dealer performed an inspection and informed the contact that all the repairs performed by the independent mechanic were per the dealer's specifications. The manufacturer was made aware of the failure and three cases were opened. The manufacturer informed the contact to take the vehicle to the dealer for inspection and submit all necessary documents and receipts for reimbursement. The manufacturer later denied the contact's request for reimbursement due to the vehicle being out of warranty. The failure mileage was approximately 112,000. THE CONSUMER STATED THE MANUFACTURER OFFERED A REIMBURSMENT FOR A PORTION OF THE TOWING AND REPAIR COSTS. THE CONSUMER RELUCTANTLY ACCEPTED THE OFFER.
Wont start, with good battery
Vehicle randomly stalls and fails to restart or will not crank/start at random times
Tuesday November 18 2021 during driving on freeway around 3 PM,dashboard suddenly turned off,all information on cluster disappeared and vehicle seems to stalled for a few seconds,after everything came back to normal. It repeated three times in next 10 minutes of driving.Next day November 19 2021 vehicle stalled during driving on parking lot. There is no check engine light or any other messages on dashboard. Tried to start it with no luck.Starter is spinning, but engine is not firing.Vehicle has new batterie. Last month I finally got vehicle from local Chrysler authorized dealer repair shop Vehicle been there for repair work since July 8 2021 for exact same problem. Vehicle stalled on highway at speed 35 mph,and after been towed for repair to Motorworld Dodge Chrysler in Wilkes-Barre, Pennsylvania.After 2.5 month of repair, I was told( and it shown in paper work),that vehicle had all fuel pumps replaced, new fuel lines,new fuel rails, new jets,filters etc.been installed.After repair I did not even make 1000 miles.I would like to investigate this situation,because it has safety issues Tried to talk about it with service manager at dealership but looks like they are not interested to do it,and don't really want to take responsibility for performed work.
A complete loss of all electrical and engine power simultaneously, on the freeway during a rainstorm without any warning. All systems including power steering, tail lights, door locks, a completely dark instrument panel, engine stopped running. I feared for my life, it’s very scary, it happened with no warning on a freeway during a rain storm!
I was driving to and my car began shaking and would not let me go over 10 miles per hour. I was towed in to the dealership and was told that my pcm and tcm wasn't functional.
Shifter service, Power steering yes available for inspection. Power steering went out, lights on dash board flashed and beeped and then would go black. Jeep diagnosed my jeep. No warning and happened about 2 weeks ago and has continued consistanly
I was driving on a busy street in San Marcos. When my Dash board lit up and all the sudden the electronics stop working to include my speedometer.
Vehicle is downshifting automatically. Burning smell, squeaking/ whistling sound coming from under the hood. Smoking from under the hood tone to time. Car stalling on take off.
2014 Jeep Grand Cherokee the radio stop responding, won't allow to be turned off, won't allow to lower the volume, vehicle has to be turn on for 5 minutes and turn back on, then radio will start working normal again. It has happen to me in multiple ocaccions while listening to music via bluetooth from my phone.
My vehicle was in park and unable to start, all of the lights and indicators worked as expected but it the message on the dashboard said to continue in Drive. I was unable to start the vehicle or unlock the doors. The vehicle was towed to the dealership and they said that I need to replace the automatic transmission control module. This is the same component that has failed in countless Jeep Grand Cherokees yet there has not been a recall for my specific model.
Emergency Light stating "Service Electronic Throttle Control " that caused Engine Light to come on. These Electronic warnings cause vehicle to go limp and unable to drive or move causing severe danger on the road when vehicle just shuts down. It is a software issue and requires software flush and update, this issue is so common, dealership knew what i was going to say before I even said it. Recall needed to prevent a wreck and fix before issue shuts down vehicle, and should be recalled to prevent owner's financial repair for a software glitch needing updated by car maker.
The vehicle reported a low battery followed by numerous other warnings in sequence and then within a few seconds stalled and would not restart. Upon taking the vehicle to the garage, the alternator (and consequently battery) needed to be replaced. Reading other Jeep Grand Cherokee recalls, to me the indecent sounds exactly like the federal safety agency Campaign ID: 14V634000 - where ''the alternator fails and the vehicle may stall'. (Manufacturer Campaign Number: T36)
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the rear license plate light failed to illuminate the license plate. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic informed the contact that the wiring harness had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed on the highway, the instrument cluster became inoperable. The vehicle was taken to the dealer but was informed by the dealer that they could not diagnose the failure due to the instrument cluster not turning on. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall, and the vehicle was out of warranty coverage. The failure mileage was 94,000.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that when the vehicle was turned off, the electrical settings reverted to the default setting. After restarting the vehicle, the settings failed to switch back to the preferred settings. Additionally, the rear hatch failed to stay in the upwards position. The contact stated that while attempting to raise the hatchback to the upward position, the hatch would slam down instead. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
On monday, january 22, 2021 around 3 pm, I was driving on the freeway and my jeep automatically shifted into neutral and the words 'auto park' disabled appeared on the screened. I immediately shifted it back into drive and continued drive and exited and went to a gas station. I turned it off, pumped gas and turned it back. When I tried to back up, it immediately shifted the car into park. I called the nearest dealer and asked what it could be? They checked for recalls and said that recall for a similar defect was already repaired on my vehicle, maybe it was low on transmission fluid. They also recommended looking to see if any other 2014 jeeps had experienced the same problem. This is the first time my vehicle has ever done that. I asked if it could be related to the extreme cold. I contacted chrysler and the representative said make an appointment and take it to a dealership. I have scheduled the appointment.
We were driving down the road and the car went into neutral. We were stuck on the middle of the road while we tried to get it to go back into drive. If this would have happened when we were turning out in front of a car or on a bridge it would have been really bad and more than likely caused a bad wreck. Everywhere I read says these cars a now for the shifter problem but doesn't appear to have a recall for my exact VIN. We had to stop driving the car because we are scared it is going to get us in a wreck. The jeep dealer near us said that we need a new electronic shifter. It is on back order until early february. What can we do to get this replaced free of charge because this is a major safety issue and could cause horrible wrecks. We were driving down the road getting ready to turn onto and i70 on ramp when the car just went to neutral and stopped. The car was stationary for maybe a couple of minutes while we tried to get it back in gear and drive straight home. We got lucky we did t get hit by a semi truck because it is a very busy area because there are 2 truck stops that drive through there.
El vehculo estaba en marcha y encendi el check engine y se puso en neutral solo y no corra hacia alante,luego tambin encendieron ms luces de tablero y un cartel que dice service shifter.esto paso en un semforo de una calle secundaria *dt
On 12/23/2020 at 6:00am I was driving on long point road when the vehicle completely shutdown - all electrical, engine, lights, breaks, etc. I was driving at approx. 30mph heading towards a round-about when everything shutdown. The loss of power resulted in not being able to slow down. Luckily there weren't any cars in the round-about when I entered. However, it was a rather tight round-about and was not able to make the turn and I went over the curb and drove straight through the middle of the round-about.. The car restarted after about 3 seconds and the check engine light came on. Once the car restarted, acceleration was extremely limited. I continued to proceeded down long point road until I could pull off. About 1-2 minutes after the first power failure, another power failure/complete shut down occurred. The second power shutdown lasted about 5-7 seconds and turned back on. I immediately pulled off and shut the car off and let it sit for several minutes. When I restarted it, the check engine light was on, but went off after several hours. It's worth noting, I just received the ecodeisel software updated (I think v7). This update was performed on 12/21/20
Our jeep's shifter occasionally refuses to go into "park" after coming to a complete stop and will not go into park even after opening the driver door which is supposed to automatically happen based on the fix in safety recall s27/the federal safety agency 16v‑240. The jeep dealership told me there is a short in the shifter but the repair wouldn't be covered because the safety recall was only for a "software" issue not a "mechanical" issue with the shifter. Either way, it is a safety hazard that we can not safely park our vehicle and we are experiencing something that should have been fixed in the mentioned safety recall, but wasn't.
Jeep alternator failure, matches description in alternator important safety recall p60 / the federal safety agency 14v‑634 and matches dates for vehicle recall in new safety recall advanced communication ' t3607112017 for jeeps prior to july 2014, my build date aug 2013. While driving jeep, battery warning light, then jeep engine died while driving, several alert lights flashed and vehicle electrically died, doors locked, windows locked, no start. Would not accept aaa jump. Dealer says safety recalls not applicable to my vehicle - yet alt type (bja) is described in your safety recall, description of what happens matches, and vehicle quit operating while in motion.
I was driving on highway 26 west bound in oregon just outside of portland. My car has ecodiesel engine in it. I usually buy gas when it is about a quarter tank of fuel. I had about quarter tank of fuel and about 150 miles range left. I was on the left lane and traveling at about 60 MPH. All the sudden my engine stopped instantly on the left lane of highway 26. All the cars behind me hit the brakes not to rear end me. My car's engine stopped and slowed down so quickly. It was scary. I tried to pull over to the right side of the highway. Once the car was parked, it said that battery saving mode. It would crank up but not start the engine. I called a mobile mechanic over. He checked the battery and alternator and said the battery is strong and no blown fuses whatsoever. He then went under the car and listen the fuel pump and said that it sounds very bad.he had beliefs that I had problems with my fuel system, maybe a broken fuel pump. He read the codes out of car computer and they all were related to the fuel systems. I started doing some online research and found out that jeep grand cherokees has a faulty design of fuel tanks and if the fuel goes below the quarter tank level. Then pump does not work properly. Upon reading this, I called a friend who brought me 5 gallons of diesel and we put the diesel inside the tank and the car started immediately. I drove it to a near by gas station and filed up the tank full. I think this car has some sort of faulty design of fuel pump. It will cause a fatal accident if it does not get corrected by the manufacturer as soon as possible. When the engine stopped suddenly, the car actually swerved around little bit. This incident could have ended fatally if I was not quick enough. I am writing this to let you gusy know about this flaw about grand cherokee ecodiesels 3.0 engines.
Vehicle was in motion on a highway when "service shifter" warning came on. Lights on shifter go on and off randomly while parked and in motion on highways, city streets. Shifter gets stuck between gears, shifter light reading gear reads differently than dash panel gear, ex. Shifter is put in drive (d) and dashboard reads neutral (n). There are delays in shifting between gears and beeping sound comes on. When putting vehicle into park and it will not read it, creating a stall in the process, and having to move shifter in different gears before it will start to read gears again. Vehicle has thrusted forward after putting into park while a beeping noise is going off. Shifter has not wanted to go into park, or reverse and instead goes into neutral. When shifter has been put into park the engine has made an acceleration noise. Shifter has been erratic and non-consistent, creating fearful and unsafe operating issues.
My vehicle make and model is under recall for p67 but for some reason my VIN was not included but the person I called at chrysler said it should have been and told me file a complaint with you to try to help me. I am a caregiver with this one vehicle for my mom who is handicap and 81. I had no choice and had to take her out to the dr for a flu shot and my seat belt is broke and I cant use it and airbags disabled due to seat belt broken. I had to stop fast and pulled my neck 11/30/20.. Please help us get under this recall.p67. I don't have the $ to pay 1,000 to get it fixed when I should have been under the recall with the other 2014 jgc at same mileage when it went out. How did my jeep get missed for this recall? Please investigate and help me. I know how have a hurt neck. No protection at all. The seat belt broke when I got in my car weeks ago. I was not in motion and I felt it get loose when I got in. Iit was on the floor. It just broke and no retraction. Help us please> p67. Get me under that recall. Many complaints by owners at this same milage is seeing this issue. I am not alone in this issue. It is a defect. I have never had such a defect with any past cars. Not even older ones. This is madness. It controls all things like airbags, beeps when seat belts are not on..nothing is working now. It is our primary car. When I hurt my neck on 11/30 driving? It was in motion and of course I have no seat belt that works. A car stopped in front of me fast and I was thrown forward and my neck pulled. Look at original complaint 11374883.*dt
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