Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 20v699000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called grand junction chrysler dodge jeep ram (2578 us-6 &, hwy 50, grand junction, co 81501) and it was confirmed that parts were not yet available. The contact requested a loaner vehicle and was informed that he had to pay a fee directly for the remaining time and attempt to get reimbursed from the recall center. The contact stated that he was not pleased with what the dealer informed him about the loaner vehicle. The manufacturer was made aware of the issue and provided with a case number. Vin tool confirms parts not available.
2014 Jeep Grand Cherokee engine complaints
Page 9 of 16: complaints 221 to 250 of 449, newest first, as owners wrote them.
Oil filter and cooler housing leaking. Car has less than 60,000 miles and in 6 years old. This is a common problem with the 3.6l engine in these cars and can lead to a fire or loss of engine oil resulting in engine failure without warning. This is not caused by any motion of the vehicle but just by the heat of the engine warping the plastic part and causing the seals to leak.
Lifters extremely noisy. Loss of power. Dealer states they are fine. Were replaced once under warranty, 2 years later same problem. Dealer told me to replace the engine.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 20v699000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to jeff d'ambrosio dodge chrysler jeep downingtown (1221 e lancaster ave, downingtown, pa 19335; (610) 269-9500) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the egr cooler was replaced five times however, there was a fracture which allowed gasoline to enter the engine, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 102,000. Vin tool confirms parts not available.*dt consumer stated egr cooler is still not available.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated while driving 35-45 MPH making a right turn, the vehicle stalled without warning. The vehicle was towed to cabral chrysler jeep dodge ram fiat (1145 w yosemite ave, manteca, ca 95337, (209) 647-3195) to be diagnosed. The contact was informed that the tone wheel sensor needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under the federal safety agency campaign number: 20v475000 (engine and engine cooling). The failure mileage was 98,987.
Jeep alternator failure, matches description in alternator important safety recall p60 / the federal safety agency 14v‑634 and matches dates for vehicle recall in new safety recall advanced communication ' t3607112017 for jeeps prior to july 2014, my build date aug 2013. While driving jeep, battery warning light, then jeep engine died while driving, several alert lights flashed and vehicle electrically died, doors locked, windows locked, no start. Would not accept aaa jump. Dealer says safety recalls not applicable to my vehicle - yet alt type (bja) is described in your safety recall, description of what happens matches, and vehicle quit operating while in motion.
Unexpected shift to neutral while accelerating
Approximately three weeks ago I noticed oil drips where the car was parked. The car had 49,740 miles and was almost due for a 5,000 mile oil change. I took it early and asked the mechanic to check on the leaks. He found there was oil all over the underside of the car and especially around the oil pan, although no apparent source of the leak could be seen, the oil pan gasket/seal was replaced. That did not help the problem, the next day there was a larger puddle of oil under the car. Apparently, the oil filter housing on this car is cracked, leading to an oil leak on top of the engine and pooling that runs down the back of the engine. Occasionally burning oil can be smelled, creating a possible fire hazard issue to the passengers. It would seem that this is a known problem - the federal safety agency has recorded a number of complaints from users (e.g., 11244788,11230350, 11193883, etc.). Fca issued an early service bulletin: sb-10058301-5939. Searching online shows literally hundreds of complaints about this issue. This is an expensive repair that should never have been necessary. The replacement part number is now on its sixth revision (currently adapter-engine oil filter - mopar 68105583af). It seems like there should have been a recall for this issue long ago.
I was driving on highway 26 west bound in oregon just outside of portland. My car has ecodiesel engine in it. I usually buy gas when it is about a quarter tank of fuel. I had about quarter tank of fuel and about 150 miles range left. I was on the left lane and traveling at about 60 MPH. All the sudden my engine stopped instantly on the left lane of highway 26. All the cars behind me hit the brakes not to rear end me. My car's engine stopped and slowed down so quickly. It was scary. I tried to pull over to the right side of the highway. Once the car was parked, it said that battery saving mode. It would crank up but not start the engine. I called a mobile mechanic over. He checked the battery and alternator and said the battery is strong and no blown fuses whatsoever. He then went under the car and listen the fuel pump and said that it sounds very bad.he had beliefs that I had problems with my fuel system, maybe a broken fuel pump. He read the codes out of car computer and they all were related to the fuel systems. I started doing some online research and found out that jeep grand cherokees has a faulty design of fuel tanks and if the fuel goes below the quarter tank level. Then pump does not work properly. Upon reading this, I called a friend who brought me 5 gallons of diesel and we put the diesel inside the tank and the car started immediately. I drove it to a near by gas station and filed up the tank full. I think this car has some sort of faulty design of fuel pump. It will cause a fatal accident if it does not get corrected by the manufacturer as soon as possible. When the engine stopped suddenly, the car actually swerved around little bit. This incident could have ended fatally if I was not quick enough. I am writing this to let you gusy know about this flaw about grand cherokee ecodiesels 3.0 engines.
Engine fire occurred while vehicle was in operation. Vehicle has 3.0l eco diesel engine. Dodge ram 1500 trucks with same engine are on recall (fca vb1/the federal safety agency 19v‑757) for fires due to egr cooler failure, but this vehicle has not been recalled. I am a professional engineer that determined the fire origin and cause of the vehicle is due to the same issue. Yesterday, I participated in a destructive examination of the vehicle with a representative for fca present. However, I am not confident that fca will provide notice of this issue to the federal safety agency in a timely manner, if fca provides notice at all. The fire originated inside the engine intake consistent with an egr cooler failure. I urge the federal safety agency to investigate this model vehicle and extend the recall beyond the dodge ram 1500 trucks. Mileage provided is as of last oil change june 12, 2020. The speed listed is an estimate based on information provided from the person driving the vehicle when the fire occurred.
While dring in my hometown at about 30 MPH the transmission started jerking and I noticed smoke from under the hood. The cause was later determined to be a hydraulic filled motor mount breaking on drivers side and landing on exhaust pipe.
This vehicle has been going dead while traveling multiple ,it has in dealer repair multiple times. Last fix was replacing computer costing over $800. Two days later it went dead while a way driving on a highway. That has happens over 6 times! We refuted paying that bill with dealer in mountain home arkansas. Car has been in my garage since that time. This has been reported to the dealer service department in mountain home and they have not responded with a plan to fix this extreme danger. Vehicle was in motion all of these times on a curving highway in hills and winding road. I am totally frightened to drive it and jeep doesn't seem to care. I need help in resolving this.
While driving in my hometown about 30 MPH the transmission started jerking and smoke cam from under the hood. The cause was a hydraulic filled motor mount breaking and oil blew out.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving at highway speeds over 80 MPH, the check engine warning light illuminate and the speed was reduced to 40 MPH with a knocking sound coming from the engine. The vehcile was taken to an unknown dealer who diagnosed that the engine coil packs were defective and needed to be replaced. The contact indicated that the coil packs were replaced on 7 separate occasions for the same failure. The manufacturer was notified of the failure. The failure mileage was 42,000.
I took my car to the dealership yesterday to have the two most recent recalls completed. Shortly after leaving the dealership, my check engine light and glow plug light came on.
Engine has a ticking noise at 158000 miles. I have changed oil routinely at dealership . I have replaced tires, tuneup, replaced A/C motor and compressor and tried to sell it so can buy a new jeep but 3 people were concerned about engine noise. Dealership says dirt gets in motor and it will cost over 3k to fix it. I am now stuck with this car until it stops working. I am not going to be a returning customer to fca.
Pulling a small horse trailer and suddenly engine starts to knock and a couple minutes later overheats. Stopped vehicle immediately and had vehicle towed to jeep dealer as parts of engine are under warranty due to other recalls. Jeep dealer says engine needs to be replaced. This is an ecodiesel engine.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated while driving 5 MPH, the vehicle started to hesitate without warning. A dealer was not contacted. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of failure. The failure mileage was 64,520.*dt consumer feels there is a transmission defect.
There is a significant lag in throttle response since the emission recall was completed. Several times I have been nearly hit from behind or hit broadside by cross traffic. This hesitation did not exist prior to the emission recall 'fix'.
Fuel line issues (evap code is being thrown) code 'service shifter' and the prnds flashes. As I accelerate the car won't shift past 1st gear. I turned the car off and back on, the same shifter memo was on the screen accompanied by 'service transmisson'. I was not able to go more than 30 MPH with the RPM at about 4,000. I was on a city street.
We have a 2014 jeep grand cherokee ecodiesel 3.0 which is part of the overall class action lawsuit with the epa and carb. We went through the process, received the software update & remuneration for the loss in value on the vehicle from fca. Fca clearly indicated in its literature regarding the settlement that the performance, mileage, adblue/bluedef usage, etc. Would not be affected (see attached information showing the emissions software update) however, our experience has been quite the opposite as I understand is common place after the upgrade. Fca did not adequately represent the major performance changes that were to be expected by the emissions software update & downplayed any issues. The main issues that we have encountered since the update include: 1. The check engine light coming on 3-4 times; 2. A major and dangerous hesitation/lag of the vehicle when you start it & attempt to accelerate-especially when the vehicle has been sitting for a period of time. 3. A highway mileage decrease from an average of 27-28mpg to 19-21mpg; 4. Significant increase in the use of blue-def; we have had to take the jeep in for service to check the check engine light several times & it is again in the shop yesterday/today for the same issues. At this point, we believe that fca did not correctly represent & repair the ecodiesel 3.0 engine in our jeep grand cherokee & as a result of the upgrade, our performance has greatly diminished and we have suffered with a non-performing vehicle. We ask that the federal safety agency lodge a formal complaint on our behalf and be made aware of the continued issues with the vehicles & the misrepresentation of the performance issues.
The right side cylinder head required to be replaced and oil pump.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that after the vehicle had received an oil change, there was an abnormal oil burning odor present. The contact became aware of oil leaking under the hood and in close proximity to the intake. The vehicle was taken to zubek chrysler dodge - tawas (492 m55, tawas city, mi 48763, (877) 591-0773) to be diagnosed. The contact was informed that the oil cooler filter housing fractured and caused an oil leak. The repair was still pending. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000.
Rocker arm issue on the 3.6l engine seem to be a fabrication problem that the company will only fix if one of those brake during the warranty. After that you're on tour own. It is unfair that the company knowing that the engine have an issue will not recall it and have it fix. The bearing fails and the engine start making a knocking sound creating all sort of failing codes on the PCM.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving 30-40 MPH, the vehicle stalled without warning. The contact coasted into a parking lot. The vehicle was towed to bolles motors 84 (west rd, ellington, ct 06029), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to capitol chrysler dodge jeep ram (1520 w main st, willimantic, ct 06226) and was repaired however, the failure recurred. The vehicle was taken back to the same dealer and was diagnosed with a crack in the transmission and needed to be repaired. The vehicle was repaired however, the contact was concerned that the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 167,422.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that after coming a complete stop, the accelerator pedal was depressed however, vehicle hesitated without warning. Additionally, on several occasions the vehicle lunged forward with the accelerator pedal depressed. The contact called baxter chrysler dodge jeep ram omaha (17950 burt st, omaha, ne 68118) and was informed that the vehicle operated as designed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 35,000.
This model can come with the 3.6 liter v/6 engine. The oil cooler has a neck attached and this is where the oil filter is located. Where the neck is connected to the oil cooler there is a o-ring to seal this connection and this leaks on almost all models. There has been some incidents where the oil has leaked on a hot motor and cause a fire. This is problem with this engine oil cooler design and should be probably listed as a recall. Thank you
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that she had noticed oil leaking from her vehicle; she could also smell an oil odor while both in and exiting the vehicle. The contact also stated that she could see smoke emitting from the hood of the vehicle when at a complete stop. Upon inspection, the contact stated that the oil leak was caused by a cracked oil filter housing. The dealer nor the manufacturer had been notified of the failure. The vehicle had not been repaired. The failure mileage was 72,000
Service shifter warning appears on dashboard at startup and while driving
After the eco diesel recall was done there is a huge delay when taking off from a stop. The vehicle will move and pause almost causing accidents. Fuel mileage has also decreased and there seems to be exhaust smell inside vehicle since update was done.
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