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2014 Jeep Grand Cherokee fuel system complaints

Page 5 of 7: complaints 101 to 130 of 181, newest first, as owners wrote them.

See the summary of 2014 Jeep Grand Cherokee fuel system problems: which part fails, at what mileage and related recalls.

Filed Jan 7, 2021 · Fuel system · 57,000 miles · NJ

When I went to the gas station on rt. 130 in burlington, the attendant told me my gas cap was broken. I didn't quite understand and thought he meant the gas door since it is sometimes hard to get open. I check this morning to see what he meant and my gas cap was laying in the behind the gas door. I have a capless system. No need to twist. I don't know how it broke. I can only say the attendance told me it was broken before he filled up my tank.

Filed Dec 7, 2020 · Electrical, Engine · 91,150 miles · OR

I was driving on highway 26 west bound in oregon just outside of portland. My car has ecodiesel engine in it. I usually buy gas when it is about a quarter tank of fuel. I had about quarter tank of fuel and about 150 miles range left. I was on the left lane and traveling at about 60 MPH. All the sudden my engine stopped instantly on the left lane of highway 26. All the cars behind me hit the brakes not to rear end me. My car's engine stopped and slowed down so quickly. It was scary. I tried to pull over to the right side of the highway. Once the car was parked, it said that battery saving mode. It would crank up but not start the engine. I called a mobile mechanic over. He checked the battery and alternator and said the battery is strong and no blown fuses whatsoever. He then went under the car and listen the fuel pump and said that it sounds very bad.he had beliefs that I had problems with my fuel system, maybe a broken fuel pump. He read the codes out of car computer and they all were related to the fuel systems. I started doing some online research and found out that jeep grand cherokees has a faulty design of fuel tanks and if the fuel goes below the quarter tank level. Then pump does not work properly. Upon reading this, I called a friend who brought me 5 gallons of diesel and we put the diesel inside the tank and the car started immediately. I drove it to a near by gas station and filed up the tank full. I think this car has some sort of faulty design of fuel pump. It will cause a fatal accident if it does not get corrected by the manufacturer as soon as possible. When the engine stopped suddenly, the car actually swerved around little bit. This incident could have ended fatally if I was not quick enough. I am writing this to let you gusy know about this flaw about grand cherokee ecodiesels 3.0 engines.

Filed Oct 22, 2020 · Electrical, Fuel system · NC

When car is in motion, car runs rough, hesitates, sometimes brakes are slow to react. When stationary circuits short for remote start, outlets and operating back lift. P0013 code is on this vehicle. This vehicle is demonstrating the same functions as those other jeep vehicles that were recalled.

Filed Sep 30, 2020 · Airbags, Fuel system · 99,900 miles · TX

The air bag in the driver side headrest went off and the headrest is unable to reset. The def line and injectors went bad and I cannot drive my vehicle.

Filed Jul 15, 2020 · Engine, Fuel system · 55,000 miles · CO

We have a 2014 jeep grand cherokee ecodiesel 3.0 which is part of the overall class action lawsuit with the epa and carb. We went through the process, received the software update & remuneration for the loss in value on the vehicle from fca. Fca clearly indicated in its literature regarding the settlement that the performance, mileage, adblue/bluedef usage, etc. Would not be affected (see attached information showing the emissions software update) however, our experience has been quite the opposite as I understand is common place after the upgrade. Fca did not adequately represent the major performance changes that were to be expected by the emissions software update & downplayed any issues. The main issues that we have encountered since the update include: 1. The check engine light coming on 3-4 times; 2. A major and dangerous hesitation/lag of the vehicle when you start it & attempt to accelerate-especially when the vehicle has been sitting for a period of time. 3. A highway mileage decrease from an average of 27-28mpg to 19-21mpg; 4. Significant increase in the use of blue-def; we have had to take the jeep in for service to check the check engine light several times & it is again in the shop yesterday/today for the same issues. At this point, we believe that fca did not correctly represent & repair the ecodiesel 3.0 engine in our jeep grand cherokee & as a result of the upgrade, our performance has greatly diminished and we have suffered with a non-performing vehicle. We ask that the federal safety agency lodge a formal complaint on our behalf and be made aware of the continued issues with the vehicles & the misrepresentation of the performance issues.

Filed Jul 12, 2020 · Fuel system · 95,000 miles · CA

After normal gas fueling, car is stationary, fuel meter registers more gas in tank than physically possible. I filled up the tank and meter shows over 400 miles of fuel available. Typically it should be around 330 on a full tank. Also, while driving my mpg meter fluctuates rapidly from 7 mpg to 60 mpg. I see on jeep forums that this is a common problem with jeeps. Very upsetting considering all of the recalls already for this model jeep. Fuel gauge repair estimated at $1400 !! (dependable jeep - reseda, ca.)

Filed Jun 30, 2020 · Engine, Fuel system · DE

The right side cylinder head required to be replaced and oil pump.

Filed Jun 8, 2020 · Fuel system · 96,000 miles · GA

On a cold start or after leaving the vehicle off for some time & try to crank it or start it back up, it cranks for a long period of time and does not start. It will not start until the second time of a start up almost if fuel was not getting delivered.

Filed Apr 29, 2020 · Acceleration, Fuel system · 125,000 miles · CA

Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving at 65 MPH, the diesel exhaust filter full warning light illuminated and the vehicle decelerated to 40 MPH. The vehicle was taken to fremont chrysler dodge jeep ram (39639 balentine dr, newark, ca 94560, (510) 656-8700) to be diagnosed. The contact was informed that the throttle body needed to be updated. The vehicle was repaired however, the failure recurred. The contact stated that the throttle body was updated four times. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

Filed Apr 11, 2020 · Fuel system · MO

I have a 2014 ecodiseal since I bought it has had problem after problem. I thought of I settled and had the emission update then it would get better but I was wrong my jeep has had issues after issue. Lag to no power. Check engine light after check engine light. I have had it in the shop numerous times. Jeep is no help at all. I've had to pay out of pocket each time to have it fixed. A different problem each time but the same issue that brought me in the first time. My jeep will not go over 35 MPH at times. Sometimes the power is so bad that it will not go up a hill.

Filed Mar 23, 2020 · Engine, Fuel system · 80,000 miles · MD

Oil filter housing assembly keeps breaking and leaking. Wont hold oil anymore. 3 times it has done it

Filed Feb 14, 2020 · Engine, Fuel system · 75,000 miles · UT

Vehicle overheated and spewed all coolant. Several dealer visits, replaced egr, manifold, cylinder heads, hoses, thermostat etc. One occasion fuel was dripping into the engine compartment after repair and the engine compartment was smoking. Another occasion the manifold was smoking. It's only a matter of time before one catches fire. These are suvs used to haul families.

Filed Feb 14, 2020 · Engine, Fuel system · 85,000 miles · UT

Vehicle overheated - manifold / egr had to be replaced due to severe soot build up. Engine compartment was smoking and coolant empty when vehicle overheated. Vehicle is a fire risk.*dt

Filed Jan 27, 2020 · Fuel system · AK

I own this vehicle for over 5 years, and my wife just doesn't want to drive it with the kids because of the strong smell of diesel and diesel exhaust fluid inside the cabin it's just make you want to trow up and gives you headaches

Filed Dec 29, 2019 · Fuel system · 110,236 miles · NJ

When stopped and parked at the local gas station the plastic fuel filler cap broke off during fueling causing the gas nozzle to fall out. Now check engine light is on. Jeep has since corrected this plastic part on newer models with metal. Cost of part alone is $650.00

Filed Dec 19, 2019 · Fuel system · 117,000 miles · MA

Vehicle was being refueled, ( fuel level was approx 1/3 full and was being completely filled). Vehicle would not start after fueling and was towed to a nearby mechanic for diagnosis and repair. Problem was diagnosed as a fuel pump failure. Upon removal of fuel pump from gas tank, and replacement, vehicle again operated normally. An examination of the failed fuel pump revealed that the fuel pump electrical harness connection had overheated and melted - certainly a very dangerous condition for a component that resides in the gas tank.

Filed Dec 9, 2019 · Engine, Fuel system · 135,000 miles · WI

I have a 2014 jeep grand cherokee with a 3.0l ecodiesel engine that had the approved jeep v08 recalled installed. Since having a certified technician install the v08 emissions recall, my vehicle has been back to the dealer repeatedly to have the following parts replaced: 14 total fuel injectors, fuel lines (high and low pressure) from tank to engine replaced twice, fuel tank cleaned, def injector replaced, numerous sensors and the fuel pump replaced. Each "fix" works for anywhere from 1 - 6 weeks before a light comes on again and the vehicle needs to be taken back to the dealer. Each of these repairs has included additional charges that were required to be paid out of pocket. Prior to the v08 emissions recall, I drove the vehicle over 100,000 miles without an issue. Since the recall, driving habits have not changed, but miles per gallon have dropped 2-3 mpg. The dealer and jeep have also indicated that since the recall was installed, the vehicle must be driven differently compared to prior to the recall. According to the v08 recall notice, jeep promised the recall would not affect the way the vehicles drives and also would not affect mileage, which has been proven false.

Filed Nov 19, 2019 · Engine, Fuel system · 99,000 miles · NJ

Fiat chrysler automobiles (fca) issued a recall for the ram 1500 ecodiesel, model year 2014-2019, for potential fires. Their recall states that the emissions gas re-circulation (egr) cooler can develop cracks and there is risk of an engine fire and potential for injury resulting. Fca goes on to state that injuries have occurred as a result of this particular engineering or manufacturing fault. My vehicle, the 2014 grand cherokee, was purchased with the optional 3.0l v6 turbodiesel engine, the "ecodiesel." this is the identical engine to the ram and possess the same egr and egr cooler, as well as the same intake manifold, which is where the fires have seemingly occurred. The jeep grand cherokees, model years 2014-2016, that utilize the optional ecodiesel engine were not named in the same recall, nor in any subsequent recalls from fca, and the risk of fire should be identical between the two vehicles. I am only assuming that the reason the grand cherokee was excluded, was because it was sold far less frequently with the ecodiesel engine option. If the ram 1500 was recalled for a fire and injury risk, the jeep grand cherokee that's powered by the same engine (and the same fire risk) should also be included under the same recall. It's concerning that a manufacturer admits significant health and safety risks due to a particular engine, but only includes one model that utilizes this engine. I do understand that this was a voluntary recall, but I believe that both vehicle models should be included under this recall, since it relates to the engine, not the specific vehicle utilizing it.

Filed Nov 18, 2019 · Fuel system · WI

2014 jeep grand cherokee. Consumer writes in regards to eco diesel system. *ld

Filed Oct 31, 2019 · Fuel system · 68,000 miles · OR · 1 injury

My 2014 eco-diesel jeep grand cherokee had an emissions recall, I am the 2nd owner. I found out about the recall when my car wouldn't run at normal speed, often I had to do the regeneration fuel cleaning. I had often notice diesel fumes in the cab. I had the recall work done at gresham jeep. Soon after the check engine light came on. Oct 16 lithia jeep of portland worked on my jeep. I had been feeling ill for a while, burning eyes, exhausted & sick. Oct 28 I became very ill while driving my jeep, I took my vehicle to lithia motors and ended up in the e.r. With carbon monoxide poisoning. Its been difficult getting lithia jeep to fix my vehicle. If this has anything to do with the recall or is another issue I want this reported. I hope no one else gets sick or dies from carbon monoxide poisoning

Filed Oct 6, 2019 · Fuel system · 85,000 miles · NJ

The vehicle lost partial power while traveling on the highway at approximately 65mph and became difficult to control creating an extremely dangerous situation. There were no symptoms or other indicators prior to power loss. The vehicle is well maintained, 5-years old and has approximately 85,000 miles. Initial diagnosis by independent indicated the number 3 cylinder lost compression which should not have occurred on a vehicle in this good of condition but was a problem common in jeeps and chrysler is well aware of the problem. The vehicle was moved to jeep dealer for further diagnosis and repair.

Filed Jul 22, 2019 · Engine, Fuel system · 191,000 miles · NJ

Engine shuddered and stopped while in park. Tried to restart, but would not start (electrical was fine). Had it towed and fuel injector replaced. Drove for approximately 75 miles and acceleration ceased on busy highway at 70mph. When able to pull over and stop, would not go into park (even though shifter indicated that it was in park). Dashboard indicated that my speed was too high to shift (I do not recall the full message) and it began to roll backwards into traffic. I turned it off and it stopped rolling. Tow truck said he had difficulty putting it in neutral. Prior to failure to accelerate, there was a heavy rumbling sound when gas pedal pushed; then it sounded like small parts were falling off of the engine; then grinding sound but no acceleration. I saw a brief message about 4wheel drive, but was trying to get to safety, so I do not know what it said. I had a passenger and toddler in the car. Frightening!

Filed Jul 6, 2019 · Fuel system · 43,000 miles · DE

Can not fuel vehicle - nozzle keeps clicking off. We got stuck in gas station out off gas because of this on going problem. Never ending problem !

Filed Jul 3, 2019 · Engine, Fuel system · 52,000 miles · PA

After the emissions recall, my jeep has dangerous lag on acceleration. You press the gas pedal and there is a 3-5 second delay before anything happens. Very dangerous when pulling out of my driveway etc. Additionally the fuel economy has decreased substantially. Any help with this is greatly appreciated. Thanks, mike

Filed Jun 21, 2019 · Engine, Fuel system · 95,000 miles · AR

Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 60 MPH, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was taken to breeden dodge chrysler jeep ram (located at 5900 us-71 bus, fort smith, ar 72908, (479) 646-4731) where it was diagnosed that two of the six injectors were inoperable and needed to be replaced. The mechanic was unable to explain why the injectors failed. The wiring harness to the injectors were disconnected and reconnected, but the failure recurred twice. The manufacturer was not contacted. The approximate failure mileage was 95,000.

Filed Jun 10, 2019 · Fuel system · 72,000 miles · NY

My vehicle has a long crank but will not turn over. Stuck numerous times. The dealer said they can't find the problem but I see online that earlier models were recalled for the same problem. It was said a faulty fuel pump relay. Am wondering if this is the same problem.

Filed Jun 7, 2019 · Fuel system · 61,529 miles · KY

Every time I fill up my gas tank my vehicle will stall out. This has been going on for months now. I took it to the dealership and they are telling me this was a known error and chryster has made modifications to the gas tank/vaper lock but I am responsible for the $1600 it will cost to fix it. If this is a known defect, then it should be covered under a recall.

Filed May 31, 2019 · Engine, Fuel system · 64,000 miles · NM

Our dealership completed epa and carb emissions recall v08 for 3.0l diesel emissions on 20 may 2019. Mileage out was 63,819. 200 miles later, we started the vehicle as normal. Less than a mile later, as we started to accelerate onto the highway, the check engine light came on and our vehicle's information center displayed two separate diesel exhaust fluid (def) related warnings. The first saying def needed service/contact the dealership, while the second warning said we could not restart the vehicle after driving another 200 miles. We immediately found a safe spot to pull over and called the dealership. The acting service manager advised us that it was safe to drive the vehicle to the dealership as long as there were no obvious performance issues. He said it was probably emission related, that we would be ok if we didn't drive over 200 miles. He said going over 200 miles might abruptly put the vehicle into a "limp mode"! We were 150 miles away from the dealership but the vehicle was otherwise operating normally, so we took the service manager's advice and drove to the dealership. Our jeep is an off-road, trail-rated, go anywhere vehicle designed to be used out in the wilderness/national parks as well as on the highway. It is an unacceptable safety hazard for the vehicle's computer to have control over starting because of an emission violation/problem. Especially when in a remote location where a reliable vehicle is paramount to safety. Moreover, there is significant potential for a serious crash if the vehicle abruptly goes into a "limp mode" either out on the highway or at a stop light. To date, our dealership has not found a solution to the check engine light nor the def warnings. They are keeping our vehicle and working with fiat/chrysler automotive (fca) representatives and engineers on a solution.

Filed Apr 30, 2019 · Fuel system · 80,000 miles · PA

Tl* the contact owns a 2014 jeep grand cherokee. While refueling the vehicle, the fuel filler neck came off while removing the fuel pump. The failure caused fuel to spill from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 80,000.

Filed Apr 30, 2019 · Engine, Fuel system · NY

We have had problems with our 2014 jeep grand cherokee for about 2 years with some delay in acceleration when at complete stop and then lurching forward. Our alternator is now needing to be replaced and is not on the recall list for 2014 jeeps with defective alternator. Ours clearly has a defective alternator.

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