Driver's side front outer cv joint boot slipped due to an improperly-installed boot clamp and the grease from the joint migrated to the brake splash guard, suspension components, and inside of the wheel on that side. No grease apparent on the brake rotor at this time, however the dealer, grapevine dodge chrysler jeep, in grapevine, tx, has instructed me to drive the vehicle to them for service in a few days. Any grease on the brake rotor could cause a brake failure on that side (leading to loss of control) and would require some parts to be replaced. I understand that this is a common problem with jeep grand cherokees manufactured in march and april of 2014, however the dealer's service advisor whom I spoke with appears to be unaware of the trend and largely ignorant of the danger that it presents.
2014 Jeep Grand Cherokee transmission complaints
Page 16 of 17: complaints 431 to 460 of 477, newest first, as owners wrote them.
Purchased brand new jeep grand cherokee overland 4x4 with a 03/14 build date on may 26, 2014. On may 30th, 2014.....5 days later......noticed an excessive amount of grease on the inside of both front rims. After researching the issue, came across a blog on jeepforum.com that described and provided pictures of others with same build date that had experienced the same problem. Notified jeep customer care hotline of the issue and they claimed to have no knowledge of issue. Took vehicle to dealership it was purchased from and they diagnosed the issue as a loose clamp on the front cv driveshaft axles. Both sides had to be replaced. Dealership claimed to be unaware of the issue affecting a larger number of jeep and dodge owners. How many individuals need to die/be hurt for a recall to be issued for this factory defect? Http://www.jeepforum.com/forum/f309/factory-defect-warning-grease-front-wheels-3-14-build-date-2352729/index18.html.
Inspected front wheels noticing grease on the inside of rims. Upon further inspection, found defective cv joint boots causing grease to be spread all over inside of both front wheels.
The vehicle slipped into "manual shift mode" seemingly on it's own not allowing the transmission to shift after I pulled out of my driveway. It was then stuck in 2nd gear (8 speed transmission) and the tachometer went to redline (over 6500 RPM)as I was expecting to increase to normal driving speed. There was no oncoming traffic or it could have left me in the oncoming lane too long. This has happened multiple times. I reported to the dealer and I am told this is manual mode and normal behavior. The placement of the manual shift paddles on the steering wheel make it convenient to extend a finger and shift up or down. This placement also means you repeatedly go into manual shift mode when you do not want to. When turning left across a few lanes of oncoming traffic it can be dangerous. There is no way to prevent this as the shift paddles are active all of the time and any touch puts you in manual and the only way out is to pull back on the console shift lever and switch to sport mode then again to drive mode which is where I started or continue manually shifting. While manual shifting is an option that may be needed when "4 wheeling" over rock or in mud etc., there should be a way to select it when wanted and not have it pop in at random. All it would take is some programming of the transmission to require that both shift paddles be held down for a few second until the display says "manual shift mode on" before the transmission is allowed to shift using the paddles. It could be turned off in the same manner. No parts or extra hardware needed, just programming.
As of yesterday I have had my 2014 grand cherokee for 1 year. I bought it with 6 miles on it brand new. Since then I have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. There were 3 flash updates for the transmission and none of the addressed he problem. The rough shifting, jerking of the vehicle and extremely high running RPM's must be doing further damage to the power train. There is no smooth shifting from 1-2-3 nor is there from 3-2-1. Getting on and off the highway is always interesting. Trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. You are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. Getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the RPM's are way in the red, since the transmission will not downshift properly. Again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. Well what good is giving you the option for a eco button and can't even use it....not to mention it really doesn't address the underlining problem with the faulty transmission. Very frustrated with he car, jeep and the dealer due to their lack of support. This is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. I now have about 10,000 miles and still like from day one I am having all the same transmission problems.
I leased my car from may 9 2013. I have problems with tail gate (trunk ) and rear view camera tall gate unexpectedly opening on the road and impossible to close it. Some times impossible to open tall gate. This problem occurred already few times on road and all my staff from trunk was on the road. Rear view camera doesn't work. Screen turns blue I was in service 7 times since nov 07 2013, but they still did not fix. Chrysler opened case #[xxx] but they do nothing, only are suggesting me to go in service again. Using car becomes unsafe because the trunk can be opened at any time on road I pay regularly lease and already in despair they don't not answer to my requests. Thank you for your help information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
After driving vehicle for first week of purchase, while cleaning vehicle I noticed an incredible amount of grease on the inside of the front rims. Looked under the vehicle the right drivers boot was split and the clamp was hanging around the axle. When I returned vehicle to dealer they looked at it and said it was safe to drive until they ordered the replacement parts which was on backorder. It has been two weeks since then and still no parts have come in. I am concerned about driving the vehicle because the grease is all over the disc brake pads and could cause and accident due to brake failure from the grease.
As of yesterday I have had my 2014 grand cherokee for 1 year. I bought it with 6 miles on it brand new. Since then I have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. There were 3 flash updates for the transmission and none of the addressed he problem. The rough shifting, jerking of the vehicle and extremely high running RPM's must be doing further damage to the power train. There is no smooth shifting from 1-2-3 nor is there from 3-2-1. Getting on and off the highway is always interesting. Trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. You are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. Getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the RPM's are way in the red, since the transmission will not downshift properly. Again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. Well what good is giving you the option for a eco button and can't even use it....not to mention it really doesn't address the underlining problem with the faulty transmission. Very frustrated with he car, jeep and the dealer due to their lack of support. This is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. I now have about 10,000 miles and still like from day one I am having all the same transmission problems.
I have owned a new 2014 grand cherokee limited v6 for six months and have experienced rough shifting with my transmission from day 1. The transmission is especially rough when cold and/or shifting from 1->2->3 and 2->1 downshifts. I have brought it in to jeep numerous times for a fix, the dealer recognizes that the transmission is not shifting smooth or correct, but says until there's a fix or update from jeep, there's nothing that can be done. It is very frustrating to spend $45k on a new vehicle that has "jerky" transmission shifting, to the point where I cannot use my vehicle with business clients due to the harsh ride. I've been on multiple jeep forums and based on the number of postings about this issue, the discontent is widespread among jeep owners and fans. With the issue getting worse over time, I'm concerned my transmission will fail and become a serious safety issue.
Traveling at highway speed numerous warning messages and warning chimes started to go off. Created distractions to driving and it appears that air bag and seat belts stopped functioning intermittently. Cruise control also failed. Vehicle already serviced on all prior recalls two months ago. These issues are new starting on 5/23/2014. Dealer appt is scheduled for 5/26/2014. In past, also reported issues with transmission shifting and HVAC. Not a well tested vehicle. Far too many dangerous issues with vehicle. Hope the federal safety agency can investigate issues.
I noticed grease coating inside of front wheel while washing car. Upon inspection, the cv boot appeared ajar and the assembly was exposed. Only 170 miles on the vehicle before failure of component. With a little research on jeep garage forum, many consumers are complaining, specifically with build dates around march 2014, which this car is presumed built around. Unknown if second failure of passenger side cv boot is immanent.. Car is now in the dealer lot awaiting assembly component.
Failure in drivers side cv joint. Grease splattered everywhere. Upon investigation, this is a common issue that jeep will not address proactively. I asked service to replace both halves as one side failure is a sure sign that they both will go. They refused insisting again that the other one was fine. That's what they told me before I took delivery - they were both fine. Now, I'll have to go through this process twice - on a truck that is 9 days old.
After only a few days of ownership, I noticed my front wheels were covered with grease on the inside. I took it to the dealer and the service man was surprised when he noticed my cv boots were completely missing on both the left and right front wheels. Dealer replaced both shaft axles. There are many other people who have experienced this same issue. You can read about it more at this website link: http://www.jeepgarage.org/f73/grease-in-both-front-wheels-normal-73976.html.
Observed grease splattered on the inside of both front wheels. Took vehicle to the dealership where they determined the car needed to have its axles replaced. Believe both cv boots failed spilling grease onto wheels and axles.
The front right cv joint boot failed and the grease flew out all over the front wheel and brake components.
At around 1200 miles, I noticed grease on the driver side wheel. After looking underneath the vehicle I saw that the drivers side axle boot clamp has failed, resulting in the boot coming off the axle and spraying axle grease all over the wheel, suspension and brakes.
Cv boots are not properly secured resulting in the exposure of cv shaft to the elements and loss of grease. Notified rick hendrick jeep in charleston, sc. The part is on backorder and was instructed to continue to drive the vehicle until replacement shaft arrived.
Vehicle was purchased new. Took 3 months to build and was delivered on april 30, 2014 to dunn chrysler jeep in lebanon, ky. Read on jeepforum.com that the front cv boots on jeep grand cherokees built during march and april 2014 were failing. They were coming apart and were slinging grease everywhere. Sometimes it was the right front axle and other times it was the left front axle. Crawled under my vehicle which was built april 2014 and both front axles had grease slung all over both front wheels and cv boots were shot. Vehicle is basically unsafe to drive until front axles are replaced.
Vehicle was traveling at approximately 50 MPH when it violently jerked and the engine light came on. I stopped the car and noticed that the number 6 remained next to the 'd' gear indicator. When I tried to drive and pressed the accelerator, the engine roared but the car barely moved. The number 6 remained on. The car was towed to the dealer, who told me that I need a new transmission at 1,900 miles!
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle failed to shift. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 350 and the current mileage was 5,300.
While traveling home from a family vacation at about 40 MPH my seat belt light started flashing saying that the driver and passenger air seat belt was not engaged along with the lights and dinging alarm saying that the air bag is in need of service, this has not gone off and the dinging is constant. I called and set up an appointment at the dealership and waited 4 hours for them to tell me that they did not have parts needed to repair the issue that it was on back order (at least 1 1/2 weeks) but would not be providing a rental car since the car was still drive able and that they would call when the part was in. I am very upset because I am in the automotive industry and know that this is a safety concern/ risk. I have also been experiencing issues with my transmission. I regret making this purchase.
I have a long narrow driveway with a bit of a slope toward the house. When going out the driveway I seen a trash container tipped over. I put the vehicle in park, letting it idle, while I exited the vehicle to remove the container. Looking back I seen the jeep backing down the driveway toward the house under it's own power. I tried catch it,but it hit the side of the home on a garage wall. Total damage to the vehicle is around $9400 I've yet to get the house damage estimate back. I didn't see if the vehicle was in park or reverse when I exited. I pushed the shifter clear forward till it stopped, then exited. The shifter has to go thru reverse before it gets to park. In the past I've noticed that it did not always go into park when I had put it there. I drive like normal people drive. I have 55+ years of driving experience. We shift by feel and not always looking down at the shifter. When a shift lever goes thru the motion forward and stops, we expect it to be in park, not reverse. This is a major flaw in the vehicle. I love the new 8 speed transmission, but don't trust the shifting mechanism. My wife is very reluctant to drive it because of this issue. I've contacted chrysler about the issue. They seem concerned and are wanting to look at the vehicle when repaired. However, I'm not certain, hearing about other issues with vehicles, whether they are just trying to blow smoke until I quite down. I did obtain a leg injury when attempting to stop the vehicle. Not serious, but surely could have been. Had there been a child, pet or other person behind the vehicle, it could have been disastrous. There needs to be a fix to this problem. I have a family member that works for state farm insurance. They've also had similar complaints. There's not detent in the shifting, it just goes forward and stops. All electronic, not mechanical as they used to be.
Since I bought this vehicle when one turns a corner and the paddle shifter is in advertently touched the car can drop into any gear and can slow so that one stands a risk of being rear ended as has narrowly happened to me . There is a real need to prevent this dangerous behavior to have a preventer mechanism of some sort to prevent this by reprogramming the software or by mechanical means by installing a switch of some sort that must be separately engaged to transfer control of gear to the paddle shifter.
Transmission was replaced at approx. 16k miles. Other jeep owners are experiencing issues with the transmission. Was taken in for service at 10k, 11,658k and now 16k for repair with ultimately replacing transmission; key fob does not work daily - will not lock vehicle nor will vehicle start for a period of approx ten to 15 minutes after being able to get into vehicle - dealership/service continues to indicate they can't duplicate despite my having this issue every day.
Driving on an interstate freeway with adaptive cruise control activated. Cruise control deactivated on its own, mil illuminated and the transmission began slipping severely resulting in drastic loss of power and vehicle speed in interstate traffic. Rolled vehicle to shoulder and noticed transmission fluid coating the entire undercarriage of the vehicle as well as all over the ground under the vehicle. Dealer diagnosis was an improperly routed at the factory transmission cooler line that was in contact with the driveline causing the line to wear through and leak transmission fluid. While there wasn't a fire, one could easily have started when the transmission oil contacted hot exhaust system components near the transmission.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving 75 MPH, the vehicle downshifted independently and without warnings. Additionally, the vehicle failed to accelerate. The vehicle was taken to the dealer however, the technician was unable to diagnosed the failure and stated that the vehicle was working up to standards. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 1000 and the current mileage was 10,000.
When driving vehicle on a cold morning after leaving house and stopping about 1/2 mile from home. The transmission failed to downshift to first and remained in 7th gear. When attempted to proceed from stoplight the vehicle bogged and would hardly move and the check engine light came on. At this point the vehicle was pulled to the side of the road turned off and restarted and the transmission shifted with the check engine light remaining on. The vehicle was returned home and three hours later the check engine light was off when the vehicle was taken to the dealer. The dealer said there was no code for the check engine light or transmission issue when it was checked at 11:00 am that day.
I was at a full stop. I made a left turn and the vehicle just accelerated more than expected and ran into a tree. The tree was unearthed, the front of the vehicle was completely destroyed. It was totaled by the insurance company.
Parking vehicle and putting into park. Exited the vehicle and car started moving. Shifter was not in park. Very fussy shifter. You can not tell it's in park unless you look each time. Even though you push it all the way up sometimes it is not in park. I had the car start rolling several times after exiting the car.
2014 jeep grand cherokee. Consumer writes in regards to acceleration problems. *smd the consumer immediately noticed upon receipt of the vehicle, that it did not drive smoothly and lacked power during acceleration. However, she felt it was due to lack of familiarity with the vehicle. The performance of the vehicle deteriorated to a point where a problem was evident. Frequently, not all the time, the vehicle was very sluggish to accelerate and occasionally not respond at all for about ten seconds as the RPM's went up. It felt as the though, she was forcing the gas by pressing on the accelerator pedal, but the gas was blocked from flowing, or the vehicle was stuck in a low gear and not up-shifting. Also, the check engine light illuminated, with only 1,231 miles. The consumer had to return to the dealer, several more times, due to the check engine light illuminating.
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