Jeep randomly stalls driving on freeway and/or jerks when downshifting. Vehicle also downshifts hard from 8th to 6th gear, all other gear shifts are fine. While driving at 60 MPH vehicle stalled when accelerating to speed up. Vehicle attempted to downshift from 8th gear when stall occurred. Once vehicle was stopped it started back up without issue to destination. It has chugged 5 separate times when downshifting on freeway in the 7 weeks of owning car, this time it completely died. No check engine light or other indications of engine/transmission failure. No failures recorded to onboard computer. Gas tank 3/4, outside temp 38, oil temp 180, transmission temp 140; normal accessories on including lights, radio, heater, seat warmer low. All recalls up to date including campaign uc1.
2014 Jeep Grand Cherokee transmission complaints
Page 8 of 17: complaints 191 to 220 of 477, newest first, as owners wrote them.
When driving on the highway at 60 MPH the vehicle made a popping sound and shifted into neutral. There were no warning lights prior to the incident. The vehicle has 64,000 miles and suffered complete transmission failure.
Two occurrences of catastrophic engine failure leaving me stranded on highway fearing for my life. First event dealer had jeep for 5 months to "replace motor" I had to contact them several times after getting it back to obtain documentation and was told original warranty of 100k miles would be renewed. Recent second occurrence at 60k miles on new motor dealership has now had vehicle for over 2 months. Now trying to charge me for high pressure diesel pump they replaced, car still not running. Plan to replace all valves, will it run? Initially it had shown so many codes they couldn't determine why the car failed. The federal safety agency has over 130 complaints on this motor. Jeep fiat chrysler awaiting govt. To sign off on emissions scandal settlement that will allow them to not have to buy back this vehicle, unlike volkswagen who did the right thing for same issue and bought back. Unlike volkswagen this vehicle has multiple documented defects and safety issues. I am being stonewalled by jeep for resolution. Since my purchase of this jeep in 10/2014 it has been in for repairs unrelated to normal use more times than I can count, over 7 months in shop while I am paying on it without being able to use it. I purchased this vehicle for reliability, it has failed that test over time. They could again replace the motor and I do not want the vehicle back, I will not again risk being stranded on the highway, engine nearly on fire after shaking, knocking, rocking, and smoking not able to turn off until it dies. I refuse to resell it to some unknowing unsuspecting person that will end up with a lemon if the dealer gets it running. This jeep needs to be recalled immediately before someone loses their life! Jeep and the dealer service departments need to be made to stop defrauding consumers and making millions on a defective lemon. I have never had so many issues with a vehicle in my life. Help!!!
Vehicle was in for 100,000 mile service at dealership. During inspection tech noted there was seepage coming from the input/output shaft seals on the transfer case. After reading jeep forums I noticed this seems to be a common occurrence.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the service shifter indicator illuminated. The vehicle was taken to stockton dodge chrysler jeep ram (3333 auto center cir, stockton, ca 95212), but it could not be repaired because there was not an active failure code on the vehicle. The failure occurred several times. Also, while driving the vehicle, the instrument panel screen went black and all the indicators illuminated. The vehicle was towed to lodi chrysler dodge jeep ram (1255 beckham rd, lodi, ca 95240) multiple times, but they could not diagnose the cause of the failures. The dealer stated that the vehicle was not included in the federal safety agency campaign number: 13v483000 (service brakes, hydraulic, electrical system). The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 68,000.
Complete electronic and communications failure of instrument panel from unknown electrical shortage resulting in loss of control over transmission shifting and most control switches like windshield wipers, turn signals, emergency flashers and brake warning like is on that I believe indicated no ABS. Experienced this problem many times driving on I-75 in michigan and ohio. Very dangerous situation while on the road without any prior warning. Initial warning is "service shifter soon" followed by "no bus". After multiple trips to the fca dealer, root cause not identified and more fix to date. Suspect the electronic shifter malfunctioning but no help from dealer service department. Reoccuring problem for the past 9 months. Current mileage is 79,000 miles with VIN # (xxx) 2014 jeep grand cherokee. No accidents or aftermarket add on work ever. I fear for my safety driving this vehicle to florida for retirement on 1-25-2019 through 1-29-2019. Again, no resolution from golling chrysler or from fca star case #57876853. I fear this vehicle is not reliable at this point for short or long distance driving. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle lunges and bucks in stop and go traffic, transmission shifts gears while driving and engine stalls after refueling or driving on highway. Check engine light, service transmission as well as numerous other service lights come on and car stalls multiple times while driving on the road and after refueling.
Multiple times after parking my grand cherokee and verifying that it is in park via the dash, I've noticed my grand cherokee rolling a few feet if parked on an incline. When this happens, it typically rolls 3-5 feet, and then stops.
Failed engine oil filter adapter/cooler on a 2014 jeep grand cherokee 3.5 liter v6. Has only 52,000 miles. Mechanic found a crack that caused massive oil leak. Cost to replace : $1,500.
Oil filter housing leak. Noticed car began leaking oil after jeep dealer chagned oil. Took to a different dealer, and found out the oil filter housing was leaking. Known problem with this engine and year, yet there has been no recall.
While pulling into parking spot, and stopping. I pushed the shift lever all the way forward, until it stopped, released the foot brake, and the vehicle started moving backwards. I still had my hand on the shifter, and attempted to push it farther, but it was all the way forward, and would not move further. At the same time I looked at the indicator and it showed that the vehicle was in reverse, and it would not go into park. Meanwhile the vehicle was still moving backwards and almost stuck another vehicle. I had to release the shifter, and push it forward again, along with stepping on brake pedal. This has happened more than 3 times. This vehicle has had the software update done to it. The update is only good if you are trying to exit the vehicle. If you are not paying very close attention, when you park, the vehicle will take off in reverse unexpectedly, very dangerous situation.
2014 jeep grand cherokee. Consumer writes in regards to transmission issues. *ld
My 2014 jeep grand cherokee has stalled while driving 3 times; twice on the highway at speeds in excess of 60 MPH, and once while making a right turn on a busy street. I push on the gas to accelerate the vehicle, and it stalls. All electrical is still on, but I have to stop the car, put it in park, then I can restart and continue. I was almost in a collision a few times because of the car stalling. There are no error codes or lights to indicate what the problem is. Jeep is not trying to fix the issue and act as if they haven't heard of this before. Dealerships "can't replicate the issue" so they just give the car back. It feels as if the car doesn't downshift properly (big jarring motion like you've been rear-ended) when trying to go up a hill, or pass a slower vehicle. Dealership already replaced both fuel pumps, but didn't fix the problem.
The transmission may unexpectedly shift to neutral, "chrysler (fca us llc) is recalling certain model year 2014-2015 jeep cherokee and 2015 chrysler 200, jeep renegade, ram promaster, and 2016 fiat 500x vehicles equipped with 9-speed automatic transmissions." the recall code is s55, but this car not including there
Excessive corrosion on the outer threads and nut that hold the hub (rotor/wheel & tire) on the axle. I have pictures from the first time I noticed it on march 10th 2018. It looks exponentially worse today. Left without replacement the wheel & hub will fail & cause serioud injury in less than 12 month. Recommend mandatory manufacture recall on 2014 grand cherokee. The pic attached is from march 2018. The corrosion is exponentially worse on 11/12/2018.
I have a 2014 jeep grand cherokee srt. In the last year and a half, I have had to have the transfer case & rear end replaced. This is just uncalled for on a 4 year old car. It is currently sitting at the dealership (has been there for a week so far) to have the lifters/cam replaced. The parts from chrysler are so far on back order there's no hope of getting them. The aftermarket parts are also on back order. Those 2 things tell me that this is a widespread malfunction with this engine & seems to me to be a design flaw.
Vehicle was parked in a parking stall at the city park. I left the vechicle to pickup tools at the parks band shelter which was about 40 feet from the parked vechicle. I returned to parked location and the vechicle was gone. I found it about 20 feet away wedged up against the park shelters pillar with a bicycle wedged underneath the vechicle. The vechicle was stopped by brick column about 4' from the playground. 3 school age boys were mere seconds from being struck by the vechicle. The vechicle never turned off as when I exited the vechicle and put it into park, the vechicle didn't 'shift' into park as expected. The incident was caught on camera by the parks security camera. It's is terrifying to say the least. After the fact photos are included here as well.
We thought the vehicle was in park, when in fact it was in neutral. This caused the car to roll forward and collide with a veh. Parked in front
The jeep was stationary, started, put into neutral, put into 4 wheel drive and it locked into it. Unable to get it out of 4 wheel drive . Dealer says its transmission sensor and clutch on transfer case.
Vehicle was in motion, traveling west. Vehicle was being driven at normal interstate speeds. Vehicle began to make a slight jarring sound along with a thumping feeling, as if driving along the knock strips. This was consistently occurring every 7 seconds or so, as if a tire was shredded. Vehicle began to accelerate along with traffic flow. Engine light began illuminating. Engine began to feel lethargic. All digital gauges were indicating normal temps and pressure. No tire warnings. Vehicle began to exhibit smoke smell in vents. Vehicle became harder to accelerate to attempt to alleviate issue, as if stuck in between gears. Vehicle became harder to control. Switched from left lane to far right to reduce speed. Vehicle became more lethargic. As vehicle proceeded up exit ramp to leave interstate, transmission automatically went into neutral. Vehicle was able to coast into gas station parking lot. Vehicle was shut off. Raised hood, and there was a smell similar to rotten eggs, like a natural gas smell. No obvious damage as if it was physical. No belts or hoses appeared loose or hanging. No fluids were visibly leaving engine. No smoke or steam. Attempted to restart vehicle after several minutes to cool engine due to hotter temperatures. Vehicle has push button starter. Vehicle would not start for roughly 15 seconds with brake pedal depressed. Vehicle sounded like it was straining to start. Roadside assistance was notified. Upon arrival, tow truck operator had extreme difficulty starting vehicle. Vehicle had to be forced onto tow truck using cable release in center console. Electrical systems functioned fine. No damage to body or underside upon examination of good samaritans and tow truck operator. Vehicle has roughly 74,xxx miles, of which roughly 45,000 are highway mileage. Vehicle is maintained regularly for oil changes and has had tires rotated and balanced.
Tl* the contact owns a 2014 jeep grand cherokee. While driving 70 MPH, the tachometer, RPM, speedometer, water temperature, tire pressure, electronic stability control, gear shifter, seat belt, and anti-skid warning indicators illuminated. Also, the windshield wipers independently activated. While accelerating from a stop, the gear shifter failed to shift out of gear. The vehicle was towed to rairdon's chrysler dodge jeep ram of kirkland (12828 ne 124th st, kirkland, wa 98034), but was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 13v483000 (service brakes, hydraulic, electrical system, electronic stability control). The manufacturer informed the contact that the VIN was not included in a recall and referred him to the federal safety agency. The approximate failure mileage was 15,000. *dt *tt consumer stated: I have now been driving the jeep for four months since the bcm was replaced. Within the first month since the bcm replacement, there were two instances where, during a left-hand turn, the instrument cluster dropped out momentarily (blinked) with a coincident fault warning chime. But in both instances, all systems immediately recovered and there have been no other instances, regardless of driving conditions, for the past three months. Updated 10/5/18
The vehicle stalls while you are driving it, transmission light comes on. It says place in park to restart but sometimes takes forever and then it sputters. Sometimes when you turn the vehicle off you can still hear the fuel pump operating. This has happened several times now. I have a child and if anything happens- like getting ran over by oncoming traffic and either of us gets hurt- someone is going to pay dearly. It's not like jeep chrysler doesn't know about this problem. Please make them pull all of these vehicles off of the road before someone gets killed. Thank you! The last time it stalled was during my father's funeral..thanks jeep!!! It states the last time and miles...let me tell you, this isnt the only time!!
Tl* the contact owned a 2014 jeep grand cherokee. While driving 30 MPH, the vehicle was involved in a crash. The contact stated that the front passenger side tire detached from the vehicle and the contact struck a ditch on the side of the road. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head and spine. Medical attention was required. The vehicle was destroyed and towed. The dealer and manufacturer were not made aware of the failure. The vehicle was included in the federal safety agency campaign number: 16v529000 (power train), but the parts were unavailable prior to the crash. The failure mileage was 48,000. *bf *tt the consumer stated that the tire was not the cause of the accident but that the tire off at the tow yard.
Chrysler (fca us llc) recall t36 / the federal safety agency 17v‑435 incident summary on 2018-01-21, my 2104 jeep grand cherokee stalled while traveling at approximately 65mph. A crash was avoided, but the situation was highly dangerous to passengers and other drivers on the road. This incident exhibited all the symptoms and warnings from chrysler (fca us llc) recall t36 / the federal safety agency 17v‑435. (summarized below) the vehicle lost power and stalled while driving on the highway. Just prior to the stall, warnings briefly flashed in the instrument control panel. Warnings included; battery saver mode, ABS system failure, suspension failure. All electronics in the vehicle exhibited bizarre behavior and could not be controlled. Additionally the speedometer continually recycled and the wipers turned on with no intervention. Complete loss of power steering and braking occurred. After the stall completed and the vehicle was stopped, a loud high-pitched ticking noise came from the engine compartment. Additionally, a pungent burning smell and smoke came from the engine compartment. The vehicle was completely disabled and unresponsive and was towed to a jeep dealership on 2018-01-21. A claim was filled with fca us llc recall department on 2018-01-23. As of 2018-01-26, the dealer is still waiting for fca us llc recall department to respond. As of 2018-01-26, the parts are still not yet available for this recall. T36 / the federal safety agency 17v‑435 recall summary 'the alternator on your vehicle may experience diode thermal fatigue failure due to cyclical loads induced by ehps. When the diodes fail, the alternator will no longer supply electrical energy to the vehicle and may lead to a vehicle stall without warning, increasing the risk of a crash. Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator.'
I had reached into the storage and outlet trey in the center counsel while going down the highway. My jacket sleeve apparently hit the gear shift and bumped it into neutral. When I realize what was happening I had to apply the brake and push the button on the gear shifter to return it to drive. I reach in this storage tray many time a day and have had this happen before, just not going 70 MPH on a highway. If this stick is highly programmable, why can it not be programed to require me to push the gear shift button to change from drive to neutral?? This is dangerous and distracting when driving. Their is not much room for your arm to reach over the shifter to retrieve items in the trey.
I was informed by a supervisor at the chrysler corporation that the reason that the transfer case (part of the drivetrain) on my all wheel drive jeep broke while I was driving was because there was a difference in tire tread depth of greater than 3/32 of an inch (2.3mm). They were kind enough to reimburse me $1000 towards the repair, however, I do believe that this is a safety issue.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle shifted without warning. Additionally, while driving, the vehicle hesitated, stalled, and smoke emerged from the tailpipe. The vehicle was taken to caitilin chrysler dodge jeep ram (140 old york rd, jenkintown, pa 19046), but the dealer could not duplicate the failure after driving the vehicle for 20 miles. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 33,453.
Transmission shifts hard in normal drive and sport drive.
When attempting to accelerate the throttle becomes unresponsive as if the car is out of gear. This is worse when attempting to accelerate to merge into traffic. The car will slow down quite a bit before the throttle starts responding again. I notified the dealer and they couldn't isolate the problem. This has happened many times since it was initially reported.
Tl* the contact owns a 2014 jeep grand cherokee. While driving at unknown speeds, the vehicle lost power without warning and failed to shift out of gear. Also, the windshield wipers activated without warning. The vehicle was taken to a local dealer (gator chrysler dodge jeep, 840 s harbor city, melbourne, fl 32901) where it was diagnosed that the valve needed to be replaced and the system reset. The vehicle was repaired, but the failure recurred. While driving, the vehicle was stuck in gear and made an abnormal grinding noise. The vehicle was taken to simmons rockwell dodge chrysler jeep (7329 hammonsport rd, bath, ny 14810) where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired, but the failure recurred. Again, the vehicle failed to shift out of gear and the interior lights blinked. The vehicle was taken to vero beach chrysler jeep dodge (855 s us highway 1, vero beach, fl 32962). The vehicle was not diagnosed or repaired. The manufacturer was notified and opened case number: 32752611 with heather at 844‑378‑0573, ext 89379. The VIN was unknown. The failure mileage was 62,000.
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