None of the air bags deployed after running of the road and hitting a tree causing inuries to the driver (broken ribs, compressed lung, fractured vertebrae, extreme bruising on right side). Insurance company is currently working a claim to total the vehicle. There has been no inspection of the vehicle or problem duplicated. If there was a passenger in the front passenger seat they would have been killed. No warning lamps or indications the air bags would not work.
2015 Jeep Grand Cherokee airbags complaints
Page 3 of 5: complaints 41 to 70 of 105, newest first, as owners wrote them.
11.09.21 the SERVICE AIR BAG SYSTEM light came on and when off immediately. A few days later it came on again and went off and kept doing it once a day since then repeatedly. Now yester 11.13.21 it came on and wont go off and it keeps beeping when it shows up on the dashboard, but the icon doesn't go off on the side dashboard
I was sitting in my parked vehicle when the drivers active head restraint suddenly came apart and knocked my head and neck forward. This happened without warning and was a jarring motion to my head and neck. Thank goodness my vehicle was in park.
Driver headrest suddenly deployed while I was starting to back out of driveway. Nothing was hit by vehicle. Knocked my head forward, scared, stopped vehicle.
The headrest on passenger seat exploded causing concussion, neck and shoulder injury. I am not sure what to do moving forward. am afraid that the driver headrest will explode as well. Really need guidance.
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the service air bag warning light for the passenger’s side air bag was illuminated. The contact had taken the vehicle to a dealer where they informed him that there was an open circuit in the airbag module that needed to be replaced. The manufacturer was notified of the failure and informed him that the vehicle was not under warranty or recall. The contact was provided an estimate for the repair which he declined. The vehicle was not repaired. The failure mileage was approximately 76,600.
I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat, not sure if air bag was suppose to deploy or not. I did not hit anything when it happened and I was just driving. Consumer has notified the dealer to get it repaired.
On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.
We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had been remotely started but was not actually running yet and was in park with nothing behind it. I had no idea of this potential hazard, we drive long distances with grandchildren in the rear seat and if this would have or if the passenger headrest explodes while driving, it could be catastrophic. This is not acceptable. They should be replaced immediately, not wait until they actually cause a catastrophy !!!! I would rather not be in constant fear of the next explosion in my car which could have far worse results.
Driving down the road the passenger headrest just popped off with no rear end collision. This should be a recall as this has many people with the same issue.
While parked, the front passenger head rest exploded, part of a rear-collision safety feature as I understand it. Concern is this could cause head/neck injury or worse if it occurs on the driver side while driving, this could cause an accident
Seatbelt having trouble retracting.
I thought somehow I broke my headrest and didn't realize. But when I went to look it up and to my surprise I see hundreds of people with he same exact issue. Car was not moving and was parked behind my business, came back to the headrest deployed. Surprised jeep hasn't recalled this yet seems like a major issue, can't even imagine if someone was sitting and it exploded.
I was driving on a highway at approximately 5 MPH. I was in a line of traffic and we were nearing a stop sign when I heard a very loud noise and felt something hit the back of my head, thrusting my head forward. I initially thought I had been rear ended by another vehicle, but then I discovered that my headrest had spontaneously deployed. The headrest is unable to be reset because the plastic pieces that keep it together are broken, which appears to be why it spontaneously deployed.
While driving approaching a stop my driver side headrest air bag deployed striking me in the head and almost causing an accident with the stopped vehicle infont of me. Upon resuming driving no airbag indicator light was present. When I arrived at my home I noticed the retainer did not release rather the plastic around the retainer pin failed causing deployment. I see this is an ongoing problem with many and fear the passengers side will fail next.
Passenger headrest burst open in vehicle unexpectedly while vehicle was in motion.
Headrest deployed without any accident while vehicle is parked.
September 14,2020 monday september 14, 2020 . Left work at 8:10 am. Was driving home on n cherokee ave . Got to stop light o ross clark cr. Turned right at light. Accelerated . To speed went through light at denton road . Just past techway automotive and before life south community blood bank. Bam I thought I had been hit from behind , my head went forward. Felt like someone punched the back of my head rest. It pushed me to steering wheel . This was in tragic at 8:30 in morning. I was with in 1 mile of dothan jeep chrysler dodge. They said they do not have any recalls on it. But they did say it was an air bag. Could not tell me how this can just happen driving down the road.
Front passenger seat headrest deployed while sitting in the seat. I was not hit at anytime.
We just got in the car and my wife sut the door and the head rest exploded on the passenger side
Driver's side airbag located in headrest deployed when starting vehicle. Car was in park and was not involved in an accident.
The passenger side headrest deployed. The car was sitting in the driveway. No one was hurt. It appears that the plastic pieces clamped on to the metal bar that was holding the headrest closed broke, causing the headrest to open. I notified jeep customer care and they told me someone would call me concerning my case and I have not received that call at this time.
The headrest on my jeep popped forward suddenly and unexpectedly while parked. This appears to have been caused by a failure of the plastic parts of the whiplash mitigation system built into the seat. While the seat was unoccupied at the time I feel this would have caused injury had someone been in the seat.
My cars driver side headrest deployed when I started the car in my driveway in park.
We had just left home on a family trip, traveling at highway speeds. The passenger headrest violently sprang open, striking myself in the head. We were a lie to get the vehicle stoped, looked the whole vehicle over to make sure nothing could have cause the headrest to release like that. The headrest plastic that locks into the safety release had broken due to deterioration of the plastic. Luckily it wasn't the driver side because it possibly could have caused a wreak/loss of life. Still waiting on manufacture to resolve the issue.
Passenger active headrest deployed while vehicle parked, will not reset. These vehicles have an active headrest system that is designed to deploy forward in the event of a crash but the plastic housing that keeps it in place has crumbled and made the headrest leap forward in the deployed state and will not go back into position and hold.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that while driving 15 MPH, the front passenger's head rest inadvertently deployed without a crash. There was no warning lights illuminated. The contact stated that there were no injuries. The vehicle was taken to elmwood chrysler dodge jeep ram located at 625 taunton ave, east providence, ri 02914, (401) 438-0400, where the vehicle was diagnosed and the contact was informed that the head rest needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 63,000.
While driving on the highway, the passenger active headrest deployed. There was no accident. Passenger was hit in back of the head and scared by the noise and impact of the headrest. After arriving at destination, was able to inspect the headrest and can see that a piece had broken within the headrest.
The ahr on the drivers side just went off while driving highway speed. There was no accident or hard braking just driving.
Headrest just popped out on drivers side. 2015 jeep grand cherokee.
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