Forward facing camera behind rearview mirror developed an internal fault, which triggered vehicle's communication bus to not function at all. Vehicle would not start and could not be jumpstarted. No interior lights or accessories functioned. Vehicle had to be towed and after diagnoses, the dealer disabled the forward facing camera to make my vehicle operable again, but without functionality of auto high beams and forward collision warning and forward collision active braking features. The forward facing camera impacts auto high beams, forward collision warning, and forward collision active braking functions, at minimum. Have not been able to obtain a replacement part due to either backorder or the dealer not sufficiently searching supply chain despite repeated inquiries.
2015 Jeep Grand Cherokee electrical complaints
Page 3 of 6: complaints 41 to 70 of 139, newest first, as owners wrote them.
Service shifter is coming on and it's a safety concern as I'm struggling to see what gear I am in. None of the gear indicators light up.
The vehicle takes a long time to turn over to push to start. So you have to redo it and try it again. Along with us, the touchscreen takes a long time for for it to turn on. Which obviously that controls your AC or heat. I've gotten a new battery twice in the past four months. I'm scared I'm going to go somewhere one day and get stranded. I've taken my car to the dealership where I have a warranty on my car and they refuse to fix anything else except put a battery in it every time. I have a full coverage warranty on my jeep but I cannot get them to fix anything and this is the fourth time I've been to the dealership and they won't fix anything else.
Service shifter light came on while driving, had it towed to the dealership, 5 days later they said nothing is wrong with it so I took it home. A week later, service shifter light came back on while I was driving on a side street, all the lights on the dash came on, unable to control anything, lost steering, then vehicle shut off in the middle of the road. Tried to turn the vehicle back on to no luck, sat waiting, then after 15 mins the accessory engine came on, lights flashing, windshield wipers going and the message "do not park until safe at your destination." took the jeep straight to the dealership, dealer plugs it is 70+ miscommunication errors pull up. Dealer calls me 3 days later to come get my jeep and says nothing is wrong with it and they cannot diagnose it unless they see it in the act. I refuse to go pick it up as there is something wrong and I am not driving it with my 9month old.
My jeep stalled in 50mph traffic causing a horribly dangerous situation. I barely coasted to the side of the road, and it wouldn't restart. I had it towed to the dealer where I was later told my tone/reluctor wheel had broken resulting in loss of signal from the crankshaft sensor so the vehicle shut down.
I continue to have service shifter and check engine issues with my vehicle, which have been ongoing for the last three years. This has occurred while stationary, in motion both on city/neighborhood streets or on the highway. It's happened while turning and in park. When the check engine and service shifter lights come one, in many cases the car goes into limp mode and I lose the ability to accelerate, which causes a severe safety risk if it occurs while turning or going down the highway. Many times my dashboard will go completely black for seconds and my wind shield wipers will turn on. My car has been in the dealership for service related to this issue for 180 days over the past three years and they are unable to resolve the issue. They have replaced the steering control module, the TCM, the telemax communication module, the transmission, and the shifter, but the issue always comes back. Over the last six months the issues have gotten worse and the vehicle is getting more unsafe to drive. Based on my research there are a significant amount of these issues and fca should take action.
Last five to six weeks the lights on the passenger right side back and front goes completely out back and front then come back on two hours later I have a appointment at the dealership to see what's going on
Heat stopped working just cut off climate off screen indicates
Car says service shifter on the dash, shifter won't light up and I do not have to press the button in the knob to put car into gear, usually you would have to press the button.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle would not immediately start, and the start button had to be pushed several times. Additionally, the vehicle would stall while driving and backfire. The vehicle was taken to the local dealer whitten brothers chrysler located at 10701 midlothian turnpike, richmond, va 23235, who was unable to diagnose the cause of the failures. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Tipm, shift module and ticm causes the jeep to serious malfunction. All alert lights on the dashboard and shifter light up , wipers come on, vehicle will stop and is unable to drive ,motor accelerates , cooling fans are activated on high all at one time and vehicle will not shut off. When the vehicle does shut off then it will not restart , while driving at any time. Vehicle acts as if possesed.!!!!!!!!! This vehicle is not safe. Everyone knows this including fca.
Tipm has failed resulting in battery drain due to fuel pump relay constantly powered on, wiper function, loss of backup camera, air system and ability to turn the car off or secure door locks properly even when battery is disconnected.
Service shifter message appeared at 62,000 miles upon starting engine and shifting into any gear or turning on cruise control. Will go away after approx. 5 seconds but occurs every time the car operates. Is not showing any error codes and appears to be a recurring issue for many owners and related to wiring harness and shifter.
My car goes from drive, to park, to neutral or reverse with little to no touch of the gear shifter. This is a huge safety issue, as recently assuming I was still in drive mode, noted that the gear had actually shifted to neutral. Had it shifted to reverse instead, my children and I could have been badly hurt, likely found to be at fault, consequently also facing financial anguish. Also, the gear shifts while in motion, which is even additionally dangerous being that I live in a city where the highway is my primary method of traveling.
Arrived home 10:15pm dry roads and weather. Backing jeep into driveway and went to full throttle back to hit the garage structure and door. Shifted two drive to move out into the driveway and went to full throttle forward, across the street, through the swale into a vacant lot and hit the avista power transformer box knocking its off the base and pulling the 7,000 volt power cables out. Jeep then stopped and I backed it back into the driveway and stopped. Avista crew arrived and safed the transformer. Resulting damage was $3,007 to house and garage door, $16,275 damage to front/back/undercarriage on jeep and about $4,880 to replace the avista transformer. Car rental now 60 days at $42.00 per day. Estimated total is now $26,682.
The fan for heat and air conditioning suddenly quits working. The fan motor makes a roaring noise. The wipers will only work on high. Our jeep only has 60k. We have already had an oil leak and had to replace the water pump. Also the check engine light is on code says it's an exhaust leak. We are very disappointed in the over all quality.
Parked the car on a rainy night post a 6 hour drive. 2.5 hours after the car was turned off, the alarm system and other electrical components began to go off intermittently, not in the typical alarm pattern. Key fob and lock would not respond. Car would not start but some electronic components continued to work, including uconnect. Finally stopped after 20 minutes. The car then shut down completely and would not start. Called aaa and they sent out the battery truck. Aaa battery voltmeter check revealed an initial read of 10.9 volts; then went to 0.9. Jump start would not take. Car completely dead except for power seats, which continued to work. Had to tow vehicle to dealership who ultimately determined that body control module had malfunctioned. Similar reports and a recall for this body control module same malfunction due to wiper blades on dry glass in 2011-2014 models.
When first starting the car it would stumble & stall & stop. After a number of starts it would keep running if I kept my foot on the gas pedal. Finally it was running so it could be driven home, but at times it would stumble & stall, at at time almost no acceleration. I had to keep 1 foot on the gas pedal to keep the car running. The car was taken to a repair shop, where it remains. The trouble was diagnosed a fuel pump failure. Previous model jeeps have had the same problem and were recalled
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle's horn was not working. The vehicle was taken to wilde chrysler jeep (1710 hwy 164 s, waukesha, wi 53186) where it was determined that the tipm was defective and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 48,000.
While driving donw a main road the gas pedal suddenly stopped working and would not engage. I could not get the car to move forward but it was still running. I pulled the vehicle over to stop and turn the car off. Turned the vehicle back on to see if the gas pedal would re-engage, I was able to drive 100ft and it happened again. I then "rolled" into an empty lot on the side of the road where smoke was noticed coming out of the hood. I popped the hood but did not open it and called 911. While on the phone with 911, a loud pop was heard under the hood, sparks were seen and the car caught fire.*dt
Service shifter warning
Refer to fca "star case" s1908000157. Unauthorized, unrequested, unsolicited and unwarranted over-the-air update to uconnect system failed, and "bricked the system. Safety issues include: - hands-free phone system non-functional. - navigation system no longer available. - emergency service features not available. Please note that there are other failings, but are not known to be safety issues, per se. These problems persist at all times, whether the vehicle is stationary or in motion. Uncertain what other vehicle systems this affects. There is no geographic location dependency on the issue. Vehicle operation is pending further understanding of potential risks, and issue correction by fca. Fca customer service (3rd party to fca), claims that there is no over-the-air solution to this update failure. They were unable to reach management level personnel at nearest dealership to generate issue awareness. Dealers claim no awareness or knowledge of issue, and are seeking fees for diagnosis and correction of issue. As the outright owner of the vehicle, what can be done to terminate fca from conducting any further unauthorized vehicle software updates? All purchase terms have been legally reviewed, and there is no binding agreement that allows fca or affiliates to conduct any vehicle modifications - including software changes - without owner permission. It has been learned in the last 24 hours, that this issue has become chronic affecting a large number of vehicles. Wait times in contacting fca customer service are indicative of the extent of the problem, forcing owners to wait on hold for service up to an hour. Vehicle is currently considered non-operable, until further understanding of risks are understood. Seeking tsb for issue.
I have had continual electrical problems with my jeep grand cherokee 2015. I have replaced both the battery and alternator because of jeep to not starting in the morning. However, approximately 3 months later, I am once again experiencing the same problem. The mechanics cannot resolve the problem. They all say it is probably related to the voltage regulator or computer system.
Out of nowhere, my 2015 jeep gc decelerated, all the lights on the dash came on and the following messages popped up: auto park disabled, service electronic throttle control, and ended with service shifter. The truck would not accelerate in the middle of a highway. I took the vehicle to the dealer where they cannot seem to find the problem. The windshield wipers turned themselves on along with the check engine light and the hazards.
One day when leaving a barbershop my wife tried to start our jeep and it would not crank. It would turn over, start for a second then turn off. After sitting for a while longer it started up and drove fine. This past sunday we were leaving a gas station to get on the interstate and in the middle of an intersection it shut off. All acceleration stopped and the jeep went into park and left us stuck in the middle of the intersection. Once we used the manual park release and got out of the intersection we let it sit for a little bit. My wife got in the driver seat and it started right up. We then drove it to an auto parts store and had the check engine light diagnosed as the neutral safety switch. I spoke with a local dealership and was told that that is 'not a part listed' in their parts catalog. This vehicle shut off and my pregnant wife could have been t-boned in the blink of an eye.
My 2015 jeep grand cherokee has an expansion valve leak, which is leaking into the vehicle (since fca decided to install the expansion valve in the car behind the dashboard). The leak is a serious health risk and environmental risk. The system also makes a constant humming noise since its low on freon. I had it fully recharged and in a matter of months all of the freon leaked into my car! This is poisonous gas leaking into peoples vehicles!! I called my local dealership and they quoted me upwards of $1,700 to fix the issue, which based on other online postings by jeep grand cherokee owners seems to be a common issue with the car. I have also recently updated the car's uconnect software to the most recent version released, and now my 911 phone option and navigation system no longer works. My understand is that uconnect software was updated to use 4g technology, but my 2015 jeep grand cherokee has 2015 3g technology. I don't understand why fca would punish their loyal customers by pushing this type of upgrade, in the process completely making their customers navigation systems useless. Apparently the parts alone are in the $1,000 + range to replace the entire navigation unit. The 911 phone option should at a minimum be a safety requirement, and fca pushing their software upgrade completely disabled this. I called uconnect but they are of no help. I have been a long time jeep owner, purchasing different models over the year, but I don't think I will be able to buy another jeep if fca can't stand behind their product.
Since the last recall for the jeep eco deisel the system has been running the deisel exhaust regeneration at least once a week (8 times in 7 weeks since the recall update was performed). I took it to the dealership again, they performed a manual regeneration and this did not solve the problem, it started it again a week later. This means I have to drive my car at highway speeds for at least 10-15 minutes to get it to shut off (even though it doesn't actually regenerate the filter) and my engine is overworking and lagging. The dealership said it is a software problem that since the recall everyone with the jeep eco diesels is complaining of.
The vehicle radio/navigation system blacks out. System blacks on and off and when reset- navi udefined blinks on and off and system states it's in compromised for cyber security. I have taken the vehicle to the dealership 2x and will be dropping the car off tomorrow and leaving until they figure out what is wrong with it. The radio also tries to set itself to various stations. I have uconnect access and I have not paid for the service. I located yelp in the vehicle yesterday- the vehicle will be dropped off and I am demanding a resolution and I do plan on taking further steps with uconnect and jeep/cryhsler. The vehicle was purchased new. It took me a while to determine it was the uconnect as I thought it was my phone. I did not think it was the fact that I connected the uconnect to the phone. I also took my vehicle to 2 jeep dealerships to check on recalls
Factory wiring harness, and any other harness for towing doesn't operate unless dealer programs to computer..the cost is $135???. Factory installed trai.er took up harness should already be activated..no other make of vehicle requires this..why jeeps..?? Or our dealerships not informing and using it for a way to make more money? Please investigate problem..owners need to be informed of this before purchasing vehicles..thank you.
The radio conceal will reset after a few short minutes as if the vehicle is being started for the first time. The first time it was noticed was after it was stationary and I returned back to my vehicle.
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