My 2015 jeep grand cherokee has 85,820 miles & the radiator was found leaking when brought in for a engine code indicating the thermostat was bad. The thermostat was replaced ($130.00 part) and then the chrysler dealer told me the radiator needed to be replaced. My dealer mentioned this has been more common with jeeps and they now keep the radiator in stock. It cost just under an additional $900.00 to have the radiator replaced. If so many jeep's are having the same issue why has a recall not been issued. I have never had a radiator fail in any of my vehicles so soon. Is this not justification for a recall? I would think owners should be notified (ahead of time) of this potential failure if indeed it is this common an occurrence.
2015 Jeep Grand Cherokee engine complaints
Page 7 of 9: complaints 161 to 190 of 221, newest first, as owners wrote them.
My vehicle has a knocking in the engine my vehicle only has 26, 000 miles that should not be happening. I have my oil changes every three thousand miles..
I took the vehicle to towbin dodge in north las vegas for a check engine light. Are used an extended warranty service to get the car looked at and repaired. The maintenance representative advised me that there was an open recall for the omissions on the diesel engine. I was aware of the eco-diesel recall and had decided not to take advantage of this recall. I was prepared not to receive the $3000 that diamond chrysler fiat was offering for customers to get this done. I advise matt the maintenance representative not to accomplish the recall.when my wife went to go pick up the vehicle to our surprise the recall was performed. Matt and the service manager jesus admitted to their mistake of accomplishing the recall without our authorization. I have asked him to revert the software to the manufacture default and they are not able to accomplish it. I have spoken to the district service manager robert. I asked robert to buy the vehicle back for me because I do not want itanymore. He said he would coordinate with damian chrysler fiat to see what could be done about this. I would like some assistance in coordinating with the manufacture of the vehicle to get it bought back.
Parked the car on a rainy night post a 6 hour drive. 2.5 hours after the car was turned off, the alarm system and other electrical components began to go off intermittently, not in the typical alarm pattern. Key fob and lock would not respond. Car would not start but some electronic components continued to work, including uconnect. Finally stopped after 20 minutes. The car then shut down completely and would not start. Called aaa and they sent out the battery truck. Aaa battery voltmeter check revealed an initial read of 10.9 volts; then went to 0.9. Jump start would not take. Car completely dead except for power seats, which continued to work. Had to tow vehicle to dealership who ultimately determined that body control module had malfunctioned. Similar reports and a recall for this body control module same malfunction due to wiper blades on dry glass in 2011-2014 models.
Ecodiesel turbo lag can be hazardous, 2-3 second delay. I will not let anyone else drive it due to concerns of getting hit or hitting someone.
My 2015 jeep grand cherokee has 70,000 & the radiator is leaking. My dealer & local mechanic told me the radiator needed to be replaced. My dealer told me that they have had so many jeep's in with the same radiator issues that they now keep the radiator in stock. It is going to cost $1100 to have the radiator replaced. If so many jeep's are having the same issue why has a recall not been issued. I have never had a radiator fail in any of my vehicles before 100,000. Jeep should at least cover part of the cost.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the engine failed to start. The only indicator illuminated on the instrument panel was the "service electric brake system". The contact also stated that the passenger side headlight blinker failed to operate. The contact took the vehicle to an independent mechanic who replaced the fuel pump, body control module, and computer. The repair did not correct the failure. The vehicle was towed to chrysler dodge jeep ram fiat of bay ridge (8825 5th ave, brooklyn, ny 11209-5901) where it was diagnosed that the fuel pump connector failed. The vehicle was not repaired. The manufacturer was contacted. The contact stated that the vehicle was not included in the federal safety agency campaign number: 19v813000 (electrical system). The approximate failure mileage was 114,000.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle underwent and unknown recall repair regarding the emissions that included a reflash of the vehicle's computer. Due to the reflash, there was a lag in acceleration of 4 to 6 seconds, which prevented the vehicle from safely merging into traffic. The contact felt that the reflash repair was a safety risk for himself and others. Larry h. Miller chrysler jeep dodge ram albuquerque (8528 lomas blvd ne, albuquerque, nm 87110, (505) 404-0108) performed the repair. The manufacturer referred the contact to the federal safety agency. The failure mileage was 38,000.
When first starting the car it would stumble & stall & stop. After a number of starts it would keep running if I kept my foot on the gas pedal. Finally it was running so it could be driven home, but at times it would stumble & stall, at at time almost no acceleration. I had to keep 1 foot on the gas pedal to keep the car running. The car was taken to a repair shop, where it remains. The trouble was diagnosed a fuel pump failure. Previous model jeeps have had the same problem and were recalled
Memory seats no longer work, therefore causing my seat to be out of whack and I can not sit right. My engine began to make a ticking noise out of nowhere, meaning something is wrong. One headlight is out but isn't and causes my bright to be on at all times. When using my light I now cannot use my actual brights.
Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 55 MPH, all the warning indicators flashed on the instrument panel and the vehicle stalled. The contact also stated that the failure began around may of 2018 and worsened. The vehicle was taken to chrysler dodge jeep of paramus (315 route 4 west, paramus, nj 07652) where the emission evaporation vent was replaced; however, the failure continued. The vehicle was taken to the dealer seven times, but the failure continued. The manufacturer was notified of the failure and provided case number: 64723187. The contact also stated that a crash occurred because the brakes seized when the vehicle stalled. The police was present and a report was filed. The contact was injured and transported to the hospital via ambulance. The vehicle was towed to the contact's residence. The approximate failure mileage was 100,000.
For vehicle with VIN number [xxx], after a vo8 flash of the ecu due to emissions recall settlement the car has serious "lag" in acceleration from the stop position. This is a safety hazard as the lag creates a collision risk from on-coming traffic. Currently the manufacturer does not have a solution for the software update that has caused the safety hazard. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 40 MPH, the vehicle went into limp mode despite the power diesel indicator showing 100%. The contact took the vehicle to hall chrysler dodge jeep ram virginia beach (located at 3152 virginia beach blvd, virginia beach, va 23452, 877‑475‑0721) where it was diagnosed that the head gasket had blown and caused many other failures. The head gasket, engine, radiator, cooling cord, and other unknown parts were replaced under the power train warranty. The failure occurred three more times. Most recently, while driving approximately 70 MPH, the diesel power was reducing warning indicator illuminated and the vehicle decelerated to 20 MPH. The contact drove to franklin chrysler dodge jeep ram (located at 1124 murfreesboro rd, franklin, tn 37064, 615‑266‑0145) in limp mode. The dealer diagnosed that the diesel exhaust system failed and needed to be cleaned. The repair was completed; however, the dealer informed the contact that the vehicle should not be driven. The manufacturer was made aware of the failure and opened case number: 59702313. The approximate failure mileage was 94,000.
At about 11am, 11 september 2019, my 2015 jeep grand cherokee 4-wd limited shut down on the roadway. Travel speed prior to engine failure was about 20mph. During the breakdown, the ecodiesel, 3.0l engine stalled while making loud metallic-chattering noise. After the key-less ignition was pressed to off, a re-start was attempted but that failed. The starter motor refused to operate when re-start was attempted. Because re-start failed, the shift remained locked into park. With the vehicle locked into park, it blocked the middle of the roadway. Intervention by local police prevented further damage to vehicle and driver. There was little warning of problems prior to the engine failure. A louder-than-usual diesel rumble was reported to a jeep service representative on 18 june 2019, but this sound was judged 'normal' by the technician who checked the complaint. This jeep gc had only 21,300 miles on the odometer when the ecodiesel failed. All recommended service during 2015-to-11 sept.19 was performed through authorized jeep dealers. A partial analysis, post breakdown, by jeep service techs showed 'bottom-end engine failure' with 'zero compression' measured on one cylinder. Jeep service promised an engine replacement to return the vehicle to operation.
Previously entered complaint regarding cold throttle/turbo lag of 3-5 seconds which is dangerous for pulling into traffic and almost causing accidents but this is not limited to cold vehicles. The lag is shorter but evident when warm. I have had several incidents of hitting the lag while trying to turn in an intersection and there is a "flat spot" lag of 2 -3 seconds. Pressing the gas pedal in stop and go traffic can cause a lag then surge forward. I have almost hit the car in front of me several times and had difficulty switching lanes because I get the nose of the vehicle turned into another lane then it does not move causing near collusions then surges forward. This is extremely dangerous and I am beginning to be frightened of driving this vehicle for even the shortest of times.
Out of nowhere, my 2015 jeep gc decelerated, all the lights on the dash came on and the following messages popped up: auto park disabled, service electronic throttle control, and ended with service shifter. The truck would not accelerate in the middle of a highway. I took the vehicle to the dealer where they cannot seem to find the problem. The windshield wipers turned themselves on along with the check engine light and the hazards.
One day when leaving a barbershop my wife tried to start our jeep and it would not crank. It would turn over, start for a second then turn off. After sitting for a while longer it started up and drove fine. This past sunday we were leaving a gas station to get on the interstate and in the middle of an intersection it shut off. All acceleration stopped and the jeep went into park and left us stuck in the middle of the intersection. Once we used the manual park release and got out of the intersection we let it sit for a little bit. My wife got in the driver seat and it started right up. We then drove it to an auto parts store and had the check engine light diagnosed as the neutral safety switch. I spoke with a local dealership and was told that that is 'not a part listed' in their parts catalog. This vehicle shut off and my pregnant wife could have been t-boned in the blink of an eye.
7/8/19 I brought my 2015 jeep grand cherokee in for the vo8 emissions recall two days later my vehicle was returned 7/10/19. 7/12/19 I went to have my vehicle smog check completed and the smog check failed due to the following 'your vehicle failed the smog check inspection due to the fact the fact that the vehicles on-board computer system has not completed the emission system self-checks.' during that time I had already contacted the dealership to return my vehicle to checked for possible issues caused by the vo8 emissions recall. Upon my drive from smog test to jeep chrysler dealership (10.3) no warning lights came on and as I approached the dealership the oil temperature gauge did start to rise. Once parked I noticed oil dripping from the passenger front of my vehicle. The dealership service attendant plugged in the error code reader and no codes/errors were detected as if operating 100% as intended. Even though it was evident that my jeep had catastrophic engine failure. It was determined my engine needed to be replaced due to the vo8 emissions recall and I have co-work that experienced the same issue resulting in the engine to be replaced two days after the vo8 emissions recall was completed . The replacement engine was on back order until 8/21/19 and I may have my jeep back 8/30/19. The repair work completed on my vehicle is not fluke and the recall work being performed is not satisfactory and possibly rushed to meet deadlines for compliance. Fca us llc , as an organization needs to look at the recall practices holistically, think about the people and their family being impacted by the v08 emissions recall short comings.
Since doing the eco diesel update jeep has a serious lag / stall when accelerating and when going around 20 miles per hour when accelerating. Numerous times when crossing out into traffic the vehicle has a lag/ power delay almost causing an accident. This was not an issue until the eco diesel update was done. Its currently at the dealership, per the service manager they are aware of the issue and have had numerous complaints with the jeep and trucks due to the eco diesel update, but they have no resolution.
Ever since the fca ecodiesel exhaust emissions update, my vehicle has had terrible turbo-lag. When you step on the accelerator, especially after a cold start it can take up to 4 seconds to actually move forward. I already reported this once before, but this vehicle is a serious hazard. Trying to cross any type of traffic is dangerous. It also has anywhere from 3-4mpg drop since the update.
Ecodiesel emissions recall. After having the emissions recall done to my vehicle on 8/20/19, the vehicle is extremely sluggish and non reliable. The turbo lag is horrible, sometimes 1-3 seconds, sometimes 4 or 5. Transmission doesn't seem to know where it wants to be at times. None of the issues are constant and therefore you never know when you pull into traffic if you will have the power needed or stall and get hit. Safety hazard is an understatement and families will be hurt over this poor attempt at a "fix". Jeep was extremely responsive and had more torque readily available prior to the recall. Now it is gutless and I wouldn't attempt to hook the boat up to it.
Since I had the exhaust emissions update done, my jeep has an extremely long lag in acceleration. It takes a good 2-3 seconds after stepping on the throttle, before the car moves forward. I was almost hit head on in traffic on a highway because of the timing of not accelerating properly. This was never an issue before the exhaust update.
Jeep grand cherokee diesel, after v08 recall (diesel exhaust issue), car now will lag, and fail to accelerate at lower speeds under load. Acts as if it will stall. Dangerous in that it fails to respond to acceleration input under these conditions, usually around 20-25 miles per hour. When this occurs, car makes two very short and faint buzzing noises from the engine compartment. Car did not do this prior to the v08 diesel recall software fix. This is an ongoing problem, car has been to shop several times, and everything checks out as being normal.
Vehicle exhibited what felt like a hard downshift from second to first gear. Jolt was concerning enough that driver had to apply additional brake pressure when coming to a full stop. Technician at repair facility discovered that jolt felt by operator was actually engine moving significantly due to defective hydraulic engine isolators (engine mounts mopar p/n 68252522aa). Mounts were replaced and problem no longer detected. Internet research reveals that this is a known issue with the wk2 model of the jeep and typically occurs approximately four (4) years after date of manufacture. Operator's concern is that inadequately or unsecured engine shift could cause collision or loss of vehicle control. Manufacturer apparently does not feel this defective/unreliable component design is a safety issue.
My check engine light came on. I brought it to my jeep dealer.they found code p0302 and said the left engine head had to be replaced as well as #2 fuel injector.I had just over 50000 mi. The head was covered under warranty,the fuel injector cost me 415$. Jeep should have covered this cost. Jeep reimbursement department denied me reimbursement.what can be done to recover my cost?
Emission check engine light for small evaporation emission system leak p0456 fault code. Also, fuel tank wont fill with fuel at higher nozzle flow rates... Possibly due to tank check valve. The check engine light will disqualify the emission test for the vehicle and prevent obtaining a licence plate renewal. The check valve will only allow a slow fill using a manual grasp of the nozzle lever to restrict the flow to the smallest amount possible. This appears to be a common problem and needs a recall the refill is of course, is done in park, at a gas station. The check engine light occurs at startup.
While driving at highway speed my 2015 jeep grand cherokee eco diesel started to make a rumbling noise, the oil pressure light came on within a minute the engine shut off still at highway speed. When I pulled over to the shoulder the car was stuck in gear, would not restart and had a small oil leak. The car was towed to the nearest dealer who determined that the car had engine damage and the engine needs to be replaced. Car has less than 33,000 miles and still has original tires, and brakes. All oil change services were performed as suggested. Car was purchased new from dealer august 4th, 2015.
Ive had this car in the shop 4 or 5 times for extreme overheating costed me 4500 so far and never fixed
The vehicle would not start. It has a push button ignition switch start. It locked up and it could not be towed because the tow truck driver could not get it in natural to move it. I was stranded for 12 hours with nothing to eat or drink before I got help. All electrical systems shut down and I was alone in a very bad area at the time. Unless the vehicle started it would do nothing and could not be towed. Jeep needs a recall on this very unsafe system. They should be made put in an override switch or be able to start the vehicle with a key. I am 76 years old and I was going to start on a 500 mile trip that day. Very good thing it happen when it did. The vehicle would have been dead along the road with no help. All push button starts need a backup to get out of this safety hazard. I unlocked the door get in and pushed the start button and nothing. All kind of lights lit up on the instrument panel and displayed a lot of things that would not work. The transmission would not go in or out of gear.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that smoke entered the cabin of the vehicle without warning. The contact turned off the vehicle and noticed smoke coming from the hood and headlights. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
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