While driving at highway speed on a 2-lane road, our jeep grand cherokee ecodiesel began to lose power. The lights on the instrument cluster began going off seemingly randomly, and the vehicle had to be quickly pulled over and put in a safe condition on the side of the road as the engine stalled. The engine would not restart. After 2 months of troubleshooting with chrysler engineering, our shop believes they have found the issue, which is a faulty tone wheel in the drivetrain, at where the engine couples to the transmission. The tone wheel lost about 1/4" of encoded magnetic material, and this made the vehicle inoperable, even while at highway speed. This failure threw no codes to the computer for the technician to interpret, and the only symptom is that the engine would not fire, even though, as a diesel, there is no spark ignition system.
2015 Jeep Grand Cherokee engine complaints
Page 8 of 9: complaints 191 to 220 of 221, newest first, as owners wrote them.
I had my jeep for less than a year and one day, for no reason, it just shut off. I took it to jeep and they said the wrong oil was used in the previous oil change. So they put oil in the truck. A couple of months later and it's doing the same thing. It's a disaster waiting to happen. I can't take a chance on driving down the road and the vehicle just shuts off. The vehicle was in motion each time.
When the air conditioning is running there is a noise coming from the air compressor and I don't understand y the car being so new it can have already broke I went to get it checked and they said it would cost $1690 to fix at a jeep dealer that is extremely ridiculous I would say ...
I was traveling up interstate 95 just passed exit 26 in connecticut. As I approached exit 27 a a vehicle in the exit only lane merged into the slow lane in front of me. I proceeded to then accelerate around the vehicle that had crossed in front of me and immediately as I accelerated the vehicle began to accelerate uncontrollably to an unsafe speed. I shifted the car into neutral and braked and steered appropriately. As my vehicle began to slow I then proceeded to shift the car back into drive hoping that the issue would be resolved. While my vehicle was a neutral I tapped the gas pedal in hopes of if it was jammed or stock it would come loose and I would be able to control the acceleration of the vehicle. Unfortunately the pedal did not come on stock as I proceeded to drive I realize that my speed was dropping to an unsafe rate while being on an interstate I proceeded to shift my car back into drive only to have the pedal that was still pressed to the floor accelerate the vehicle uncontrollable to again in unsafe speed. After I proceeded to stomp on the throttle in hopes of loosening it from whatever it was that was causing it to be stuck in the open position, the pedal finally returned to its on stock position with a loud bang. I don't proceeded to steer immediately off the highway at the next available exit and turn the vehicle off...updated 04/20/17 *bf ..updated 05/09/17 *bf the consumer stated the floor mat closest to the accelerator was trimmed, but the failure recurred. The dealer was unable to duplicate the failure. *js
We purchased our car in october 2015 and recently our engine light came on . We took the truck to barbera's to find out the problem and was told we need a new thermostat and we just can't imagine how or why we would need that with the car being new with only 18k miles on it.. We mostly use the vehicle to get my husband to and from work...so it's mostly highway driven 5 days a week.
I purchased a 2015 jeep grand cherokee with the 3.0 l ecodiesel engine in september of 2015. In less than a year from the date of purchase, the vehicle had major repairs including a complete engine replacement and an exhaust system replacement. Based on multiple service issues with vehicles with this diesel engine, my local jeep dealership does not stock or sell the grand cherokee with this engine anymore. Fiat chrysler america has been reluctant to acknowledge any problems or be of any assistance in this matter with the exception of "standard warranty repairs."
Tl* the contact owns a 2015 jeep grand cherokee. While driving 65 MPH, the vehicle stalled without warning. All of the lights on the instrument panel flickered on and off. The vehicle stalled on more than one occasion within the same day. In addition, the vehicle failed to shift into gear properly. The vehicle was towed to a jeep dealer to be repaired. It was diagnosed that the bcm module needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
I received the safety recall for the electronic shift lever not going to park. I scheduled an appointment with bob baker jeep in carlsbad, ca to have the recall done. I went to drop it off. The jeep dealer refused to do the work. I was told jeep is no longer doing the recall.
Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 18 MPH, the vehicle hesitated and the engine revved without warning. The vehicle was taken to a local dealer who diagnosed and replaced the transmission and computer. The failure recurred and the vehicle was taken back to the dealer. The technician diagnosed and replaced the valve body. The failure recurred four times the manufacturer was made aware of the failure and assured the contact that the failure was covered by the warranty. The manufacturer referred the contact back to the dealer for more detailed diagnostic testing. The vehicle was not repaired. The failure mileage was 1,055. ..updated 11/21/16 *bf
I've contacted my dealer at ray brandt chrysler dodge jeep located at 1660 westbank expy, harvey, la 70058 in reference to the important safety recall of the "auto park" feature. I explained to them that my vehicle may roll away, striking and injuring me, my wife, or baby even though the vehicle indicates it is in park. The employee advised that there is nothing that he can do. I then stated, "so, I'm am just suppose to hope that my vehicle does not slip out of gear?" I felt that this was a bit ridiculous and extremely unprofessional. I am unpleased with the way I was treated and the outcome of my service request. This needs to get rectified immediately or I will have to take further action. Thank you for your assistance in advance.
Tl* the contact owns a 2015 jeep grand cherokee. The contact parked the vehicle and thought he turned off the engine. When the contact re-entered the vehicle, the engine was on. The contact activated the off button and had no indication that the engine was still on. The failure recurred numerous times. The manufacturer was notified. The approximate failure mileage was 1,000.
I have a 2015 gran cherokee while parked in my garage the jeep rolled forward hitting the garage doors , called chysler was told there is a recall but I'm not doing it right ? I asked , what placing the car in park? Or buying a car that is a safety hazard !!!, we should have been warned this car was going to kill someone.!!!!
When driving my vehicle long distances on the highway then entering the city the transmission will shift hard between third and second gear. It will stay that way for a day and then after sitting for over 12 hours it will slowly start to go away. Jeep did on flash updates and was on able to resolve the problem. This problem is rampant among jeeps to include the cherokee and renegade.
Vehicle was put in park. I exited the car. Wife was sitting in car in passenger seat. Car was not moving. Wife exited car to retrieve item from house. Returned to find vehicle down the hill and in the woods.
The vehicle locked when I was stopped in traffic in the highway, rendering the vehicle disabled in traffic while in drive. I pressed on the gas pedal but did not move. I hit my emergency lights placed the car in park and then shifted back to drive but got no movement. I then turned off the vehicle and restarted the vehicle and was able to move off the highway and took the surface streets to get home. I saw on this "site" there is a recall for 2016 models which is recall s28.
Vehicle randomly brakes unintentionally for 5 to 10 seconds - engine and steering fail all at the same time. A loud collision warning along with red alert braking indicators. I informed a local dealership several months after purchase (summer 2015). They reported no specific codes or recalls. The issue has occurred multiple times. In all occurrences the vehicle was in motion including highway and city streets. For incidents I directly recall they occurred while driving in a straight line (mostly).
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, the radiator leaked a reddish color fluid onto the ground. The vehicle was towed to the dealer where it was diagnosed that the radiator and hose ruptured. The radiator was replaced. In addition, the front driver and passenger side black wheel trim detached while the vehicle was being driven. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.
We bought our grand cherokee at falls motor city and they offered us a free first oil change. At 7000 miles we took it in had the oil change. Dealer never reset oil light drove it home next day engine light is on. Found oil in everything. Took to another jeep dealer they did a software update saying that was issue. That didnt fix it. Second time they changed crankcase sensor since it had oil in it. Still didnt fix it. 3rd time they replaced the crankcase cover for oil cap since it was leaking. After 7000 miles they found that the jeep had 11 quarts of oil in it and it was supposed to only have 8 in it. The owners manual says 8 quarts but I have found online other people have has more then 8 quarts in their eco diesel. Due to this we had lost 5mpg and used excessive amount of def. Falls motor city said that there wont be any issue now that the other dealer put the correct amount of oil in it. There is still oil in everything. The mileage has gone back up some but still not getting what it used to be. Im worried now that later on down the road the motor will fail or something on the motor will fail due to oil being pushed everywhere else since it was overfilled. This all happened back in october 2015 and just the end of jan is when everything was figured out too much oil was put in. Only thing I can think of is chrysler messed up and had in their systems that the eco diesel was supposed to take 11 quarts and not 8 since other vehicles have had that much put in also at the dealer. It says 8 quarts in the owners manual.
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v676000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked in the garage without the key in the ignition, it was discovered that the vehicle had independently started. The contact entered the garage on two occasions without the key fob in his pocket and the vehicle was not running. The doors were locked. The contact depressed the door open button on the fob, unlocked the vehicle, and powered the vehicle off. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,550.
I bought a new jeep grand cherokee and the transmission went out on the car going down a mountain! Thank god for brakes as there was no control of the vehicle. The dealership replaced the car with one that is identical. It is brand new and I have had it for 3 weeks and it is doing the exact same thing as the other one. It gets stuck in gears. Engine stalls and revs up when changing gears! I fear for my life in this vehicle. Also, water pours from the base of the exhaust pipes. Not from the tips.. It unreal how much water pours out of the back of the vehicle!! This is a bad seriously grave situation! I called fletcher dodge jeep in sherwood arkansas where I bought the car and they told me that I needed to drive it 2.5 hours to them so they can see if a shift relearn would work or if this car will be a lemon too!! They said the relearn only works on some of the vehicles!!! Please halt chrysler from the production of 8 speed automatic transmission as they do not know how to fix them and they are going to start killing people!
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v676000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I noticed the problem has become more pronounced starting september 5, 2015. While slowing down to stop the vehicle it lunged forward almost causing me to rear end the vehicle in front. I also noticed delays in accelerating from a stop position.
While driving my brand new 3day old 2015 jeep grand cherokee, the engine completely shut off. I lost all control of my brakes and steering. I was able to coast and get off of the road. I immediately called the dealer who sent a flat bed tow truck to haul the vehicle back to the dealer. Once at the dealer I was extremely upset and shaken and received a chilly reception from the sales manager and dealer director. My concern and vehicle malfunction was downplayed. The dealership was very condescending and acted as if I had made up the entire situation. They insisted they had never heard of a problem like this occurring with a jeep. I told them I didn't want my car fixed, I instead wanted my trade in back and the deal voided. No questioned were asked...the dealer never offered to put me in another jeep which I found odd, and instead I was told I was over reacting and they reversed my paper work. They dealer continued to ignore my concern that someone could have been hurt due to this problem and that it needed to be reported to the manufacturer. The paperwork to reverse my sale was executed quickly and I was escorted out of the dealership within 30 minutes. I did contact the dealership's owner to report my safety concern and the dealership's flippant attitude, but have not received a phone call back.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that while driving at an unknown speed, the vehicle auto accelerated without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,500.
I purchase this vehicle 11/8/2014. Since then here is an ongoing, high pitched noise upon acceleration from zero to any cruising speed. I have taken it to 3 different jeep dealers for this complaint and others. The service departments say it is due to the 9 speed automatic transmission. One dealer tried to blame it on my plastic sunglasses in the overhead storage compartment. One dealer reported to me that the same noise was heard on 2 brand new vehicles just delivered to them. I also have ongoing electrical issues - steering wheel controls reverse sides left to right, right to left for audio controls, the radio randomly starts switching channels, automatic high beam sensors turns on to enable mode, but in this mode the high beams do not dim. This function worked initially, then it didn't and one dealer said it lost it's program so they reset it. Another dealer said the sensor is not working. I will have it looked at again at my next service appointment. The phone call/phone call cancel buttons also reverse function. The fuel take door randomly pops open. This has happened while driving, while the car is parked at my work or home. I have had this repaired once. It still continues to happen. The jeep will randomly lurch forward while stopped, brakes engaged and vehicle is running - at a stop light or stop sign.
Tl* the contact owns a 2015 jeep grand cherokee. While driving at approximately 30 MPH, the engine stalled without warning. The vehicle restarted; however, the failure recurred six times. The vehicle was taken to the dealer where the crank shaft sensor and the crank shaft position sensor were both replaced. In addition, an unknown wiring repair related to the failure was performed. The vehicle was repaired, but the failure recurred. As a result, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the ECM failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 798.
Third time of incident. While parallel parking, and shifting from reverse into drive, while foot is still on the brake the vehicle revs and lurches forward. 1st 2 times involved parking on snow/ice. Today, with a dry street and sneakers, vehicle began to rev. I attempted to shift into park to avoid lurching forward but failed to do so in time. When vehicle revs, I hold onto steering wheel and press brake with all my strength but unable to prevent the forward movement.
I was driving down the road, with my foot steady on the gas, and the transmission shifted hard (8 speed automatic) and lunged my car forward without any pressure on the gas pedal. Then it continued to shift hard and lunge until I reached and maintained 40 MPH ( in which my jeep put the transmission into 8th gear at a steady 1000 RPM). This has happened multiple times since, and sometimes when I remote start the jeep, it will give off a very loud high pitched whining sound for about a minute, then stops.
Driving at highway speed the yellow check engine light illuminated and shortly after this the engine shut off. There was roughly 1/4 tank of fuel when this occurred. No low fuel warning light , engine roughness or other symptoms were noted prior to engine shutting down. Vehicle coasted to side of highway and would not restart. Vehicle would crank but not fire. Vehicle was towed to local jeep dealer and no issues was found. Vehicle was returned ~1 week later with comments from dealer tech that no issues were found and it will likely happen again.
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