My 2016 jeep grand cherokee pulls to left extremely hard on highway speeds to the point my vehicle will turn on its own on the highway and I have to adjust the steering wheel constantly to the right to avoid hitting into a wall or other object turning my car into a death trap. It has been into jeep 5 times and the problem has still not been fixed.
2016 Jeep Grand Cherokee steering complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I own a 2016 jeep grand cherokee summit 4x4 SUV which was manufactured and marketed by fca ua llc as being a recreational towing (I.e. Behind motorhome) compliant vehicle. When towing of the subject vehicle behind my motorhome at low speeds I have experienced periods of the violent loss of control in the form of uncontrolled steering of the vehicle's front wheels which pose a significant safety risk to both the vehicle, motorhome and public safety. In such events, I have been forced to stop in traffic, inspect the vehicle and motorhome, then pull off the road to a safe location where further inspection can be undertaken. The conditions described above have occurred when the vehicle was properly prepared for towing and following the specific guidelines supplied with the vehicle in the fca vehicle operator/owner's manual pages 593-601. Fca has advised that is has insufficient evidence in the form of consumer complaints to support further investigation, engineering and issuances of a solution for such vehicle owners. Numerous other owners who own and recreationally tow the same vehicle are experiencing the stated problem which is not currently being investigated properly by fca us llc. Evidence of such can be found on-line publications and public-forums such as the family-motor-coach association (fmca) and irv2 forums. Fca us llc has previously addressed a similar problem relating to uncontrolled towing with their jeep cherokee model but to date, present no evidence to owners of the grand cherokee model of having researched and developed a fix for the unsafe condition. At present, fca us llc is telling grand cherokee owners to tow their vehicles on trailers (all four wheels off ground) due to the serious condition of uncontrollable steering which is unfair to those consumers who purchased such vehicles on the basis of them being flat towable compliant.
Death wobble when being towed the dealer is no help on this problem because they do not have a service bulletin on the 2016 jeep grand cherokee, but there on 2014 and 2015 cherokee. I need to get jeep to fix this problem. 2016 is first year for grand cherokee to have electronic steering which was the cause of the same thing happening. 2014 - 2015 jeep fixed it with a new harness adapter that send power to the steering with the ignition off. Jeep said when enough people complain we then may come up with a similar fix". Only has happened to a few grand cherokees. This of course is not acceptable to me. This is bad and need to be address asap. This could cause a crash and someone could get killed. When the jeep is being towed and you hit bump while turning it starts wobbling from side to side so bad it will cause you to not be able to control the towing vehicle. Once you stop and then take of it stops wobbling.
While driving on a city street and turning left, the power steering went out and it became very difficult to steer the vehicle. The vehicle was turned off for a short time; when it was restarted, the problem was gone. About 30 minutes later the car was restarted and driven approx. 1/4 mile when the steering went out again while making a right turn on a cit street.
While driving to nashville, tn we were driving between 65 - 73 MPH with speed control and hit slower traffic it felt like the vehicle lost power steering. The steering was hard to handle on the jeep. It would pull either left or right and wouldn't seem to go straight. We could stop the vehicle and turn it off and the steering would be fine again for a while. I took my jeep back to the dealer on december 2, 2016 and as of today december 27, 2016 they still have it. I don't know if it is the power steering or the lift suspension but it most definitely is a safety problem. This happened on the highway and the service techs have got it to duplicate the problem at the dealership.
Tl* the contact owns a 2016 jeep grand cherokee. While driving approximately 55 MPH on a two lane road, the vehicle was unable to drive in a straight line. The vehicle veered to the right or left across the two lane road. The vehicle was taken to the dealer four times where it was determined that the vehicle was designed to perform that way. The check engine warning indicator illuminated. The vehicle was currently parked at the contact's residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,000. Updated 01/06/17*lj
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