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2016 Jeep Grand Cherokee steering problems

16 complaints (5% of all complaints for this car). Typical mileage when it fails: 20,000. 2 crashes reported.

owner complaints
16
of this car's complaints
5%
typical mileage
20,000
crashes
2
recalls
0

Which part fails

  • Rack and pinion
    1
  • Electric power assist system
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee steering problems in other years

19901995200020052010201520202025

Specific symptoms reported on the 2016 Jeep Grand Cherokee steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Power steering loss 6

Related recalls

No recalls on record for this model year.

What 2016 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Jan 12, 2024 · Acceleration, Steering · IL · crash

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the accident I had noticed the car shifting to the left and dramatically declining acceleration and a loud pop by the front driver tire. That is the best way to describe what the car does. So on the day of the incident I believe the car did what I just explained and it caused me to hydroplane and I'm in fear it is going to happen again. I have taken it to another shop after the accident because my vehicle would not start and a different shop said they heard the noise but could not figure out what it was. When I get my vehicle back I planned on taking it to a recall center but I decided to make this report first. There were no warning lights before during or after the accident.

Filed Dec 8, 2023 · Steering · MD

My steering "locked up", I had it towed to a Jeep dealer who diagnosed it as faulty steering gear rack. It cannot be repaired-it must be replaced. The car did show a code when it locked up=but not before. The vehicle has not been repaired and is available for inspection,

Filed Sep 18, 2023 · Steering · 55,000 miles · FL

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the power steering warning light illuminated, and the steering wheel became difficult to turn in either direction. The vehicle was later towed to the local dealer who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was then towed to an independent mechanic who replaced the steering rack and pinion, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 55,000.

Filed Jun 7, 2022 · Driver assistance, Steering · OK

My Electronic Stability Control, Cruise Control and Traction Control all went offline without any notice. Dealership can not figure out what to do. This is a huge issue in my opinion because of the inability to keep the car straight when hitting a pothole or any bumps in the road. the vehicle does not stay in a straight line. I have reported the problem to the dealership with no help. It hasn't caused a wreck yet, but I'm afraid I'm just postponing the inevitable.

Filed Mar 16, 2021 · Steering · 44,000 miles · GA

While I was driving, the power steering went out. It could have caused major accidents. The first time, a repair shop reset the eps (electric power steering) module and no problem for 6 months afterwards. A dealership checked it out after and said no issue with eps. 6 months after, I had the second incident. It is unsafe to drive the jeep grand cherokee. Less than 45k miles and I was the only owner of the vehicle. Seems like the federal safety agency 10139995 is right on the money with the error code c2217.

Filed Oct 26, 2020 · Brakes, Steering · 121,000 miles · CA

Was driving on the road when all of a sudden the dash board lights started blinking as well as gear light by the shifter. Lost power and costed to a stop in the middle of the left turn lane. This is the first time I have encountered this problem so far.

Filed Aug 16, 2020 · Steering · 36,246 miles · PA

I was driving the vehicle and the power steering went out. I have no power steering and there is a message on my dash that says power steering unavailable, service required. I have 36, xxx miles on it.

Filed Aug 2, 2019 · Steering, Suspension · 20,000 miles · MI

Wheel wobble steering pulling to side while driving

Filed May 15, 2019 · Electrical, Steering · 74,648 miles · LA

While driving at approximately 30 MPH, the jeep suddenly jolted and the engine stalled. I safely pulled to the side of the road, placed the vehicle in park and tried to restart the engine. It immediately started then stalled multiple times before all lights in the jeep turning on and a message appeared on the dashboard stating that the vehicle was not in park. I double checked and the vehicle was indeed in park. The horn sounded multiple times and the back lift-gate opened on its own. The vehicle was towed to the dealership under extended warranty and it was found that the electric power steering system had shorted and caused the vehicle to be completely disabled electrically. The system was repaired by the dealership. This could have happened in a horrible location with traffic on the interstate and caused a serious accident. The repairs were covered under extended warranty but a power steering failure should not completely shut down a vehicle while driving.

Filed Dec 29, 2018 · Steering · 33,040 miles · CA · crash

2016 jeep grand cherrokee was making left 90 degree turn at approx 5 MPH on an a non-public city airport access road, hit a small golf cart and stopped. Damage to the golf cart was minor and consisted of broken plastic parts. Visible damage to the jeep was a dented license plate. The front wheel were frozen in the left turn position and could not be moved. The vehicle was towed to a jeep dealer, who reported that the rack and pinion assembly was frozen and needed replacement. They said they could not disassemble or repair the part. The cost of the replacement part was $5,020.00. The vehicle has 33,040 miles and is well maintained, with no prior accidents.

Questions about the 2016 Jeep Grand Cherokee steering

Does the 2016 Jeep Grand Cherokee have steering problems?

Owners have filed 16 complaints about the steering of the 2016 Jeep Grand Cherokee, 5% of all its complaints.

At what mileage do 2016 Jeep Grand Cherokee steering problems start?

The typical (median) mileage in owner complaints is 20,000 miles.

Was there a recall on the 2016 Jeep Grand Cherokee steering?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have bad steering?

The Jeep Grand Cherokee model years with the most steering complaints are 2021 (102 complaints), 2012 (100 complaints) and 2011 (86 complaints).

Other 2016 Jeep Grand Cherokee problems

Engine 85Transmission 78Electrical 62Fuel system 45Brakes 25Acceleration 23Driver assistance 16Airbags 12Body 11Seats 11Lights 10Wheels 6Seat belts 4Visibility 4Suspension 3Tires 2

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