2017 Jeep Grand Cherokee steering problems

Filed Nov 15, 2025 · Acceleration, Engine · CA

Car lost power while driving. Related to recall notice received Feb 2025 with no update still. recall 01C related to PTU power transfer unit. Recall is past due solution and available parts from Chrysler and POSES A MAJOR SAFETY ISSUE!

Filed Jul 9, 2025 · Electrical, Steering · PA

System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.

Filed Feb 22, 2024 · Electrical, Steering · NY

UNKNOWN needs to be diagnosed

Filed Nov 13, 2023 · Brakes, Engine · KS

Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????

Filed Sep 18, 2023 · Steering · MI · crash · 1 injury

The steering wheel locked while making a left-hand turn. A minor accident resulted. Yes, the safety of the driver was put at risk with minor injuries resulting. A complaint was filed with Jeep and a case number was assigned by FCA. Insurance was contacted however it did not cover the cost of damage that caused the accident. The component was inspected by the Jeep representative however they blamed the part failure due to damage to the undercarriage prior to the incident. This damage was done during the transport of the vehicle after the accident due to the difficulty of towing on a flatbed truck with the tires stuck in the full-turn position and the apparatus needed to load.. There were no warnings or indications prior at all. The power steering fluid was full.

Filed Jul 17, 2023 · Acceleration, Electrical · MD

My 2017 Jeep Grand Cherokee “electric stability control” warning light appears on the dashboard. My vehicle accelerates/decelerates unexpectedly. With young children in my vehicle daily, this continued incident puts my family at risk. After inspection from my Jeep/Dodge dealer, a faulty transfer case has been identified as the issue.

Filed Dec 28, 2022 · Driver assistance, Electrical · 58,000 miles · TX

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle experienced unknown electrical failures. Additionally, the vehicle lost power steering functionality, and stalled. The contact stated that the instrument panel was flickering, and the speedometer and gauges became inoperable. The contact stated that the windows randomly rolled down and the headlights would flash off and on. The contact stated that the traction control warning light was illuminated, and the vehicle was difficult to steer. The contact stated that the failure usually occurred after 30 minutes of driving. The vehicle was taken to an independent mechanic who replaced the battery and window switch; however, the failure persisted. The local dealer was notified of the failure. The manufacturer was not yet notified. The approximate failure mileage was 58,000.

Filed Jun 29, 2021 · Electrical, Steering · TX

One morning when I turned on my Jeep Grand Cherokee the PRNDL did not light up and the car said "Service Shifter" but the warning would go away after a few seconds. I took the car to a Jeep dealership and after 6 hours they told me the PRNDL needed to be replaced but the car was perfectly safe to drive. I waited 3 weeks for the part to arrive, and was told they'd replace the PRNDL and it would be covered by my extended warranty. I waited 5 hours at the dealership to be told once they replaced the part that the car would not move out of park. I then got a call telling me the entire shifter would need to be replaced and would not be covered under warranty. There was no actual issue with my vehicle before I dropped it off at the dealership. The car was shifting between park, drive, neutral, reverse without any issues. They also told me they would try to put the old part back on to see if it was a faulty part. They quoted me $617 for a part that before today I did not need. This is absolutely ridiculous as there are multiple forums and feeds online about Jeep Grand Cherokees having this issue. This needs to be a recall and covered by the Jeep dealership.

Filed May 12, 2021 · Acceleration, Brakes · 35,500 miles · NY

I was stooped at a red light on a hill when the light turned green all lights in car turned on the brakes went out and the steering wheel locked. I was on a hill and almost crashed into a wall. I had no control over the car. Don't know how this happened. I was able to mange and pull to the side of the curve. I turned the car on and off a few times and the car went back to normal. I was very lucky I didn't crash into the wall or another car. This was at a busy intersection and I could have kiiled myself or and someone else. I have not driven the car since only my husband because im very scared. Today the malfunction light come on and we don't know if this is related. We called chrysler and explained the situation but they can only schedule an appointment to see the car on 5/17/2021 . This is a very serious issue and im surprised they wont see the car right away. And told us to wait another 5 days. I don't trust this car until it gets checked .

Filed Feb 21, 2021 · Electrical, Steering · 83,000 miles · PA

Vehicle auto start and stop function warning then a voltage warning telling me vehicle was going to turn off, while I was in motion, it shut off almost immediately leaving me with no steering or brakes and the vehicle was in the middle of the driving lane. No power to seats, trunk, etc shifter is in drive but vehicle will not move or turn on.