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2020 Jeep Grand Cherokee airbags problems

17 complaints (7% of all complaints for this car). Typical mileage when it fails: 34,000. 12 crashes reported.

owner complaints
17
of this car's complaints
7%
typical mileage
34,000
crashes
12
recalls
0

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee airbags problems in other years

19931995200020052010201520202025

Specific symptoms reported on the 2020 Jeep Grand Cherokee airbags

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

No deployment 8

Related recalls

No recalls on record for this model year.

What 2020 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Jun 22, 2026 · Airbags · IL · crash · 2 injuries

Airbags did not deploy in an accident where someone ran me into a tree front center of front of car it involves Two injury because airbags didn't come out on impact

Filed Aug 21, 2025 · Acceleration, Airbags · NC · crash

It was a clear day as I arrived at work. While pulling into a parking spot, the Jeep suddenly accelerated over a curb and into a tree. I was able to turn the wheel upon seeing the tree, which helped me avoid hitting other vehicles on the opposite side of the island. I had to depress the brakes multiple times before the vehicle finally stopped just short of another tree. During the incident, I was on a conference call. The attendees confirmed that there were no warning sounds from the vehicle—only the sound of the impact. Notably, the airbags did not deploy. The front driver-side area sustained extensive damage, causing the driver’s door to jam. Fortunately, I did not suffer any physical injuries. The vehicle was towed to an auto body repair shop. When connected to a scanner, no error codes were detected. Repairs took nearly five weeks. Although the front sensors were replaced, they still did not function properly. The shop consulted a technician who remoted in and advised them to replace all the sensors again and inspect the wiring. Although the vehicle has been repaired, I remain fearful of driving it. I’ve read similar reports on this board suggesting these issues may be related to the electrical system. I plan to contact the dealership to ask whether they have experience with such cases and if they can inspect the systems.

Filed Jul 18, 2025 · Airbags · 70,000 miles · PA · crash · 2 injuries

The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving at 30 MPH, another vehicle pulled out in front of his vehicle, causing him to T-bone the vehicle on the front driver side. No air bags deployed. The contact stated he and his girlfriend sustained injuries to their backs and his left ankle, knee, and wrist, and bruises on his chest and ribs due to impact. Medical attention was sought via the emergency room. A police report was filed. The failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to an auto body shop and deemed a total loss. The manufacturer was notified of the failure, and they informed him that a case manager will contact him. The approximate failure mileage was 70,000.

Filed Mar 28, 2025 · Airbags, Electrical · 38,000 miles · FL

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the air bag and seat belt failure warning lights were illuminated. After filling the fuel tank and attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the battery and fuse box water pump had failed and were replaced. The failure persisted. The dealer inspected the vehicle again and then diagnosed that the Occupant Restraint Control module had failed and caused the air bag to deploy inadvertently, failed to deploy, and needed to be replaced. The contact became aware of the federal safety agency Campaign Number: 15V046000 (Air Bags); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer confirmed the VIN was not included. The manufacturer referred the contact to the federal safety agency Hotline to file a complaint. The failure mileage was 38,000.

Filed Mar 12, 2025 · Airbags, Electrical · MN

My vehicle started flashing my seatbelt light when I was driving and I was buckled and then my airbag light came on and my automatic start and stop light came on and have stayed on. I took it into Chrysler Dodge Jeep ram and they charged me $203 to tell me that I don’t have any shorts in the seatbelt wire harness and they found a O.L (over limit) indicating that I have a internal open within the seat, buckle itself,causing the codes and the lights on the dash and that it’ll cost $541.26 to fix and it is not covered under any warranty, even though I just purchased the vehicle eight months ago and I’m under the 100,000 miles and just approaching the first 5 years. I should be covered. Now my airbags will not work and neither will my auto on and off features. This is a safety concern that should have a recall on it or be covered by Mopar.

Filed Feb 20, 2025 · Airbags, Electrical · CA

Air bag sensor went off, took it to the dealer and they said it could be a loose wire. I do not feel safe driving the vehicle since there has been a recall for prior models due to a faulty sensor which could cause the airbags to malfunction in case of an accident. Also having problems with the screen delaminating.

Filed Aug 13, 2024 · Airbags · PA · 1 injury

My husband was driving our 2020 jeep and was going 70mph on the turn pike and BAM all the air bags went off, curtain air bags everything! He broke some ribs and some other things and went to the hospital. I have contact Chrysler and they sent out a mechanical engineer to read the black box type thing in the car and never got back to me. No one will speak to me there I am stuck with a vehicle I cannot drive with the air bags all exploded as a vehicle malfunction. We were not stuck we did not strike anything they just exploded. There were no indictor lights on the vehicle drove fine there was nothing wrong with it and we had it less then 6months.

Filed Mar 6, 2024 · Airbags, Electrical · TX

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the "Service Air Bag System" message was displayed. The contact also stated that the seat belt warning light was also illuminated despite all occupants in the vehicle having the seat belts properly fastened. The dealer was notified of the failure and provided the contact an estimate for a diagnostic test. The manufacturer was also notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Filed Jan 13, 2024 · Airbags · NY · crash · 1 injury

Passenger side airbag failed to deploy. Head injury, rib fractures, vertebrae fracture

Filed Dec 16, 2023 · Airbags · AR · crash · 1 injury

I was in a head on collision in my 2020 Jeep Grand Cherokee and another driver crossed the center line. I braked at approximately 40 mph the other car was driving the same speed downhill and made impact with the front drivers side bumper. Busting the headlight, washer fluid reservoir, threw my front grille at least 5 feet in front of the truck… their car’s front end was demolished. My airbags in my 2020 Jeep Grand Cherokee did not deploy. I feel this is a fail on the manufacturer as there is no reason why one if not all airbags should not have deployed.

Questions about the 2020 Jeep Grand Cherokee airbags

Does the 2020 Jeep Grand Cherokee have airbags problems?

Owners have filed 17 complaints about the airbags of the 2020 Jeep Grand Cherokee, 7% of all its complaints.

At what mileage do 2020 Jeep Grand Cherokee airbags problems start?

The typical (median) mileage in owner complaints is 34,000 miles.

Was there a recall on the 2020 Jeep Grand Cherokee airbags?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have bad airbags?

The Jeep Grand Cherokee model years with the most airbags complaints are 2002 (486 complaints), 2004 (326 complaints) and 2003 (256 complaints).

Other 2020 Jeep Grand Cherokee problems

Electrical 74Engine 56Transmission 39Fuel system 21Driver assistance 19Acceleration 15Brakes 13Steering 13Body 8Suspension 8Seat belts 5Visibility 5Lights 2Wheels 2Seats 1Tires 1

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