Check a VIN

2020 Jeep Grand Cherokee transmission problems

39 complaints (16% of all complaints for this car). Typical mileage when it fails: 4,000. 2 crashes reported.

owner complaints
39
of this car's complaints
16%
typical mileage
4,000
crashes
2
recalls
0

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee transmission problems in other years

19911995200020052010201520202026

Specific symptoms reported on the 2020 Jeep Grand Cherokee transmission

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Won't shift 10Transmission failure 7

Related recalls

No recalls on record for this model year.

What 2020 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Aug 9, 2026 · Electrical, Engine · DC

On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display. A short time after, the “Service Electronic Stability Control” indicator displayed followed by another downshift and the unattended transition of the 'Select_Terrain' from 'Auto' to 'Snow'. We were unable to turn off these settings. On the next day, we returned the Jeep to our CDJR dealer for repair. After inspection, the service agent reported that the Jeep experienced a “Transfer Case failure” and further recommended that I consider [purchasing] a new vehicle as these issues seem to be piling up. Failure of this nature is not normal wear. I have purchased 5 Jeep vehicles over the past 40 years and 4 of our Jeeps had over 250,000 miles of service without dangerous, catastrophic engine or drive-train failure such as this. This situation should remediated by the manufacturer and any affected components repaired or replaced. Finally, it should be noted that 3-days prior to the failure, the same CDJR dealer provided a 100,00-Mile 'service' that included "Op1 DMS All wheel Drive Fluid Exchange".

Filed May 16, 2026 · Transmission · PA

At 50k grand cherokee would flash reverse indicator and message shift to park also when reverse would engage it was with a harsh engagement. At 58k transmission would hesitate to shift into 4th gear.at 64k transmission would no shift past 3rd gear. Jeep dealer tried to charge $5900. For a bandage 4th clutch repair or $7000. For rebuild transmission .while I wish to repair it myself parts for transmission are not available and dealership says it won't pass state emissions test with transmission codes.the fact the vehicle can not reach highway speed do to failure and after reading online about many premature failures of this 850re transmission and lack of consumer available parts the vehicle should be recalled

Filed May 15, 2026 · Transmission · 65,000 miles · NJ

The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the service four-wheel drive warning light illuminated. In addition, the contact stated that the vehicle was shaking. The vehicle was taken to an independent mechanic, however the failure was not duplicated. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall repair which had a similar failure description, however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Filed Feb 16, 2026 · Transmission · CT

Rocker arms and lifters failed

Filed Feb 2, 2026 · Transmission · GU

See attached document for complaint.

Filed Jan 25, 2026 · Engine, Transmission · WI

I purchased this vehicle, November 2023 and by August 2024 the vehicle went into Griffin Hubs to get the engine replaced. They had the vehicle for over a month and a half when I received it back after the engine I had it for a day and a half and had to take it back because it was making a loud grinding noise coming from the engine which then they had to replace a second time because the engine was shredded and was told they were going to put a new transmission in as well, but instead of just replaced a piece, and then two months later, the negative terminal for the battery was replaced in about four months later I take it into the dealership again because as I was driving the vehicle pulled back three times and then shot forward and that happened seven separate times dealership said they could not find an issue and then in November 2025, the vehicle goals back into the dealership for overheating needing a new water pump because I was losing coolant with no leaks. Get the vehicle back two days later my coolant is empty tied again call the dealership they said if it happened again, bring it back in two weeks later it did the exact same thing. My coolant was emptied, but there is no leaks coming from under the vehicle and now last week as I was driving, the vehicle suddenly stopped accelerating and my gearshift wouldn’t catch any gears and as the vehicle is still moving my tires, then locked. The vehicle has been at the dealership for five days and they still cannot figure out what the issue is.

Filed Oct 31, 2025 · Electrical, Transmission · NJ

My vehicle is losing power every randomly literally cutting off and on. Flashing lights won’t start at time , next day drives completely fine. I do not understand

Filed Aug 14, 2025 · Engine, Transmission · NY

My 2020 Jeep Grand Cherokee Laredo 3.6 ENG vehicle is cutting off while driving, I was advise it the transmission shift gear transmission, Which needs to be replaced and the can change the TRANSMISSION ASSEMBLY - Remove & Replace 3.6L Eng, AWD on my vehicle. when I stop at the light the vehicle completely shuts off where I have to restart my vehicle. They said it was the 2nd battery which I changed and brought a new one. and the same day it still was cutting off. after several attempt in contacting them. I brought the vehicle into Chrysler Jeep Dodge of port Jefferson, and after reviewing they said I need to replace the transmission . I was also advised that there was a TSB Code that is now coming up # 21-00925 Revision C - P0733. I'm very upset as they're telling it current over the extended warranty at this time at 60,000 Miles. when I brought it in it was .. This should be a recall and they need to fix it I only had this vehicle for less then 5yrs brand new, when I started having these issues and can put me in a situation on the highway where I can get into a server accident. I strongly urger the RECALL as this is a known issue with this vehicle

Filed Aug 8, 2025 · Transmission · NY

Transmission, available upon request for inspection. Clunk’s into reverse, or doesn’t engage at all. Code p1da8, p0733. Has been confirmed by dealer. Will throw check engine light occasionally. Also shifts hard between gears 3 and 4.

Filed Jul 21, 2025 · Transmission · UT

At approximately 54,000 miles the transmission is not shifting. I parked in a parking spot, go into a store. Then come out and the vehicle will not shift into park or reverse. The check engine light came on for the park by wire issue. These transmissions have been known to have rough shifting and my vehicle has been no exception. It’s shifted rough at low speeds and the eco mode and auto start/stop system have also made it feel less than smooth to drive.

Questions about the 2020 Jeep Grand Cherokee transmission

Does the 2020 Jeep Grand Cherokee have transmission problems?

Owners have filed 39 complaints about the transmission of the 2020 Jeep Grand Cherokee, 16% of all its complaints.

At what mileage do 2020 Jeep Grand Cherokee transmission problems start?

The typical (median) mileage in owner complaints is 4,000 miles.

Was there a recall on the 2020 Jeep Grand Cherokee transmission?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have bad transmission?

The Jeep Grand Cherokee model years with the most transmission complaints are 2014 (477 complaints), 1998 (425 complaints) and 1999 (385 complaints).

Other 2020 Jeep Grand Cherokee problems

Electrical 74Engine 56Fuel system 21Driver assistance 19Airbags 17Acceleration 15Brakes 13Steering 13Body 8Suspension 8Seat belts 5Visibility 5Lights 2Wheels 2Seats 1Tires 1

VIN decoder

See the problems and recalls for an exact car

Buying a used 2020 Jeep Grand Cherokee?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history