I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not normal wear and tear, however a safety-related defect.
2022 Jeep Grand Cherokee brakes problems
14 complaints (5% of all complaints for this car). 2 crashes reported.
- owner complaints
- 14
- of this car's complaints
- 5%
- crashes
- 2
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee brakes problems in other years
Related recalls
No recalls on record for this model year.
What 2022 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after starting the vehicle and shifting into park(P), the parking brake independently activated. There was no warning light illuminated. The contact manually disengaged the parking brake to start the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for additional assistance. The failure mileage was approximately 66,212.
I lease a 2022 Jeep Grand Cherokee 4xe that has developed serious and unresolved safety issues. While driving at highway speeds, typically between 70 and 75 mph, the vehicle has repeatedly lost power and begun to decelerate on its own without driver input. When this occurs, I am unable to maintain speed with traffic, creating a dangerous condition and placing myself, my passengers, and other motorists at risk. In addition to the loss of power, the vehicle regularly displays warnings related to critical systems, including electric mode being unavailable, fuel and oil refresh in progress, emergency/SOS system unavailable, hybrid power loss, and an airbag system warning. These warnings are documented and have appeared across multiple service visits. The vehicle has been taken to two different authorized Jeep dealerships and has spent nearly a month in service between them. Despite extended diagnostic efforts, neither dealership has been able to identify or repair the underlying issue. The problem remains unresolved. In addition, two active recalls continue to show as incomplete in the system and have not been successfully addressed. As of now, the vehicle is still at the dealership and is not available for use. Given the unresolved loss of power at highway speeds and the incomplete recalls, I do not consider the vehicle safe to operate. I have contacted both Jeep/Stellantis and Chrysler Capital in writing to request assistance and resolution. Despite providing documentation and allowing ample time for review, I have not received a response or acknowledgment. All repair attempts, warnings, recall status, and communications have been documented. I am seeking resolution because the vehicle remains unsafe, unreliable, and unavailable for normal use despite multiple repair opportunities and extensive time in service.
Screens switches to Italian, also screens freeze or go blank, Front Collision Warning (FCW) light illuminates and can't be turned off. Bluetooth randomly disconnects, Auto door locks don't engage; paddle shifters for manual gear selection cease functioning, pedestrian avoidance, automatic emergency braking, and high-beam assist stop working; memory seats unexpectedly adjust while driving. I have to bring the car to the dealer to fix this, this happens every 14 days or so.
While driving on a local neighborhood street at approximately 38 miles per hour, ( cruise control possibly engaged) , all the lights on my dashboard suddenly illuminated. A messages appeared stating that service was required for every guidance and braking system. At that moment I became concerned, so I attempted to use the brake. Despite pressing the brake pedal as hard as I could, the car did not slow down. I cannot remember if I downshifted using the paddle shifters on the steering wheel, but I was able to coast to a manageable speed and pull into a parking lot. I then turned the vehicle off and on again, but all the warning lights remained on the dashboard. After waiting for about five minutes, the vehicle was restarted, and this time none of the warning lights were on. Since I was very close to home, I drove the rest of the way very slowly. Later, I searched online and discovered that other people have experienced this same problem. Some of the information I read suggested that water can get into a component, and it had been raining on the day of the incident and the day before. My primary safety concern is what would have happened if I had been approaching a stoplight or driving on a freeway where I needed to stop suddenly. I am confident that I would not have been able to stop in time to avoid a crash. It is frightening to think of what could happen if a child were to run into the street and this happening. I immediately made an appointment with my local Jeep dealership. The dealer has since driven the vehicle 98 miles but has not yet been able to replicate the issue.
I am a victim of SUA (sudden unintended acceleration. I entered my driveway and had my foot on the brake petal. Before I could shift into Park, the vehicle revved to a high RPM and then took off like a rocket. Brakes were initially hard to press and then the petal went to the floor, and I lost the brakes. This all happened very quickly and took me by surprise. I crashed through a double cyclone gate, closed garage door, back of the garage, double fence in back of garage, neighbors jacuzie and shed, hit the side of another neighbor's house and AC unit. It seemed that the power train electronics malfunctioned and caused all of this. Progressive insurance took procession of the vehicle and declared it a total loss.
Multiple warnings with the service hybrid system alert coming on the dash. Code B273C-00 was confirmed by the technician at the Napleton Jeep service department. Vehicle can shut off at any time at any speed and there is no resolution at this time to fix the issue. When accelerating over uneven surfaces, the vehicle bucks back and forth violently. This concern was verified with the technician at Napleton Jeep. The shop Foreman contacted Chrysler zone engineering and confirmed that they are aware of this issue but there is no current resolution for this issue. This is highly dangerous when pulling out into traffic.
I was parking in my sister's driveway and car just accelerated in to her house!
I have some major safety concerns with my 2022 Jeep Grand Cherokee, specifically with the AEB. Today was the SECOND time that my automatic emergency braking came on while I’m driving down the highway at 60 mph. The first time was in November. The roads were dry, no other cars coming toward me, driving on a straight stretch, with one car a safe distance behind. My jeep went from 60 to 0 slamming on the brakes so hard and flashing the AEB lights and dinging on the dash. Seat belts locked up tight and gave you a hard fast whip lash forward. Very terrifying like what is even happening?! The car behind me thank goodness had enough time to slam on their brakes and not rear end me! As fast as you could even comprehend what was happening, the lights and dinging stop and you can drive again. I was like maybe a leaf or something blew over the sensor and kind of wrote it off because nothing came up on my Jeep app. Fast forward to today, February 25th. Again roads are dry, no one is coming towards me, driving 60 mph in a straight stretch and wham the auto emergency brakes slam on again! Hard brake from 60-0 mph. AEB lights flashing and dinging, locking seat belts and whiplashing your head forward as you screech to an uncontrolled stop. I had absolutely no control over my brakes or gas! This time I’m livid bc my children were in the car with me! Thank goodness everyone was properly wearing seatbelts and in car seats, and I had both hands on the steering wheel, and it was not on a bend in the road because this could have been very dangerous and not ended well! This is NOT ok and there is nothing at all that blocked a sensor or would have had any reason to cause the Jeep to engage this feature. I should not have to be afraid to drive my Jeep and now it’s literally terrifying to drive it bc you never know if it’s going to happen. It needs addressed and fixed ASAP and all Jeep owners should be made aware of this very dangerous situation!
The Adaptive Cruise Control and Automatic Emergency Braking have not worked properly for over a year. Sometimes I get a message that the AEB/ACC is not working and to see the Dealer other times i have a light lit showing it is not working. On some occasions there are no signs of it not working but ate ACC works like the regular cruise control and does not slow the car down unless you apply the brake. The car has been to the dealer 2 pervious times with no long term fix it is now there again out of warrantee waiting to be fixed. last time was 05/06/24
Questions about the 2022 Jeep Grand Cherokee brakes
Does the 2022 Jeep Grand Cherokee have brakes problems?
Owners have filed 14 complaints about the brakes of the 2022 Jeep Grand Cherokee, 5% of all its complaints.
At what mileage do 2022 Jeep Grand Cherokee brakes problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2022 Jeep Grand Cherokee brakes?
There is no recall for this problem on this model year.
What year does the Jeep Grand Cherokee have bad brakes?
The Jeep Grand Cherokee model years with the most brakes complaints are 1999 (622 complaints), 2000 (438 complaints) and 2011 (331 complaints).
Other 2022 Jeep Grand Cherokee problems
Electrical 131Driver assistance 58Engine 53Fuel system 43Transmission 39Steering 23Suspension 23Acceleration 12Seats 12Airbags 9Visibility 5Body 4Wheels 2Lights 1Tires 1
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