This recall notice (26V‑562) is the third time that Jeep has provided such a notice for precisely the same problem. On two previous occasions (24V‑413 and 26V‑051), the car was returned to the dealer and work was performed. Although Jeep appears to be following the guidelines for discovery and communication of a safety defect, the conclusion here is that the subject defect occurred in the design phase or in the assembly process at the factory, and, despite two recalls and the passage of at least four years, the problem has not been resolved on a reasonably timely basis. The traveling public remains at risk.
2022 Jeep Grand Cherokee suspension problems
23 complaints (9% of all complaints for this car).
- owner complaints
- 23
- of this car's complaints
- 9%
- crashes
- 0
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee suspension problems in other years
Related recalls
Suspension: rear: springs: coil springs
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- Risk
- Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
- Remedy
- Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on September 9, 2026. This recall replaces the federal safety agency recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Recall number 26V562000 · Recall details
Suspension: rear: springs: coil springs
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- Risk
- Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on January 30, 2026. This recall replaces the federal safety agency recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Recall number 26V051000 · Recall details
Suspension: front: control arm: upper ball joint
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
- Risk
- A loss of vehicle control increases the risk of a crash.
- Remedy
- Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is 10B.
Recall number 24V132000 · Recall details
Related investigations
Recall 23V‑413 Post Remedy Failures
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V‑413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V‑413, the federal safety agency has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V‑413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit
RQ25005
What 2022 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
Our 2022 Jeep Grand Cherokee 4xe began making popping noises around the front wheel area while driving at approximately 45,000 miles. We paid a Jeep dealership to diagnose the problem. The dealership told us the control-arm bushings were worn and that the entire control-arm assembly needed replacement, with an estimated repair cost of approximately $5,500. We are concerned that a suspension component has failed prematurely at this mileage. The popping noises and diagnosed wear make us concerned about the vehicle’s safety. The dealership stated that the bumper-to-bumper warranty had expired and that the repair was not covered by the powertrain warranty. After the dealership’s diagnostic visit, a sway bar warning light also began appearing. We do not know whether this warning is related to the original problem, but it adds to our safety concerns. We subsequently took the vehicle to an independent licensed mechanic. According to that mechanic, Jeep informed him that the required parts were on backorder, creating an additional obstacle to completing the repair. While researching the symptoms, we found reports from other owners describing similar problems, along with potentially relevant service bulletins. We are providing those references for the federal safety agency’s review. We understand that these reports and the parts backorder do not, by themselves, establish a widespread defect. We cannot currently afford the quoted repair and are concerned about continuing to drive the vehicle. We request that the federal safety agency review this complaint for a possible safety-related suspension or sway bar defect and determine whether further investigation is warranted. Bulletin S2102000004 REV.D Bulletin 9100811 Rev 4 Bulletin 9100811 Bulletin S2102000004 REV.C Bulletin S2602000003 Bulletin S2521000004 REV.B
I am reporting a critical structural suspension failure and dealer safety negligence on my 2022 Jeep Grand Cherokee (30,000 miles, clean title). Sequence of Events & Safety Hazards: 1. July 7 & July 13, 2026: I brought the vehicle to the authorized Jeep dealership Suburban Chrysler Dodge Jeep Ram of Troy because a rear splash shield was hanging. The technician zip-tied it first, then completely removed the shield on July 13, claiming it was "unimportant," without diagnosing why it fell. 2. October 3, 2026: I received an official FCA recall notice regarding rear suspension safety. 3. October 5, 7, and 9, 2026: I contacted FCA Customer Care 3 separate times to report the suspension defect and safety concerns. 4. October 7, 2026 Inspection: I brought the car to the dealership for inspection per FCA guidance. The dealership diagnosed a broken right rear suspension bracket at the exact spot where the shield was removed. 5. Dealer Negligence: Despite diagnosing a snapped structural suspension bracket, the dealership repeatedly instructed me (3 to 4 times) to drive the vehicle back home with my young child inside. They only agreed to hold the vehicle after I firmly refused to drive such a hazardous car. Safety Concern: A structural suspension bracket snapping under normal road use at only 30,000 miles represents a severe manufacturing defect and safety risk that could lead to loss of vehicle control. Furthermore, the dealership's refusal to hold the vehicle initially demonstrates extreme disregard for child and road safety.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was a grinding sound while making a turn and while driving over a speed bump. The contact received notification of the federal safety agency Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,889.
Car back end noise. Back end raised with front end down. Car had no cushion when going over small bumps in road. Handling and steering was not normal at speed above 35. Service suspension immediately displayed. Car is 2022 with 17,302 miles. Car is at dealer now. They want lots of money to repair suspension
On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent service appointment, the recall repair procedure failed. I was informed that the hybrid battery would require full replacement and that the vehicle could not be returned to me. The vehicle has remained at the dealership and out of service since that date. As of 02/16/26, I have not been provided with a confirmed estimated time of arrival for the replacement battery. The vehicle remains unusable pending completion of the recall repair. No loaner vehicle was provided when the vehicle was rendered inoperable due to the failed recall repair. I was therefore required to obtain a rental vehicle at my own expense in order to maintain transportation for work and daily obligations. On January 30, I received written authorization from Jeep Customer Care approving rental reimbursement at $60 per day and explicitly listing specific companies as acceptable providers. Based on that written authorization, I secured a rental vehicle within the approved rate. After incurring rental expenses, I was informed reimbursement would be limited to $25 per day due to the rental company I chose being categorized as a third-party provider, despite being specifically listed in the written approval. It is not feasible to obtain a comparable rental vehicle in my area at $25 per day. The reimbursement discrepancy remains unresolved. The vehicle remains out of service. I am continuing to incur rental expenses and will be responsible for paying the difference out of pocket despite having relied on written authorization.
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V741000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that there was an abnormal sound coming from the rear suspension after the vehicle was purchased. The vehicle was repaired several times; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100.
Bolt connecting tension link to cradle snapped. We were on the highway at the time (approx 70 MPH) and vehicle became difficult to drive. These bolts are known to be susceptible to breaking and Jeep has reportedly upgraded these bolts on newer models.
The hybrid battery had the potential to catch fire and it was recalled for a software update, the 95b update. After this software update was completed, the vehicle would completely shut down, regardless of being parked or while driving. The dealership deemed the vehicle "unsafe to drive" and has provided a loaner until they can correct the problem. In addition to this, the front suspension has been worked on many times, approximately 5-6 times to remedy a clinking noise when turning at full turn. Currently, they have not been able to remedy this problem. The manufacturer has refused to do a buy back on the vehicle, yet also refuses to give the vehicle back due to, in their words; "It is unsafe to drive".
I bought this Jeep new in 2023 and it started making this noise when it had 7000 miles on it. If was normal operational noise, why didn't it have it when it was new? Many owners on Jeep forums (JeepGarage, WLJeepForum, JeepForum, WranglerForum) report: Rattle starts light and worsens with heat soak. The company often states it is a “normal operational noise. ”Some report replacement of the entire sway bar disconnect actuator assembly under warranty resolving the noise temporarily or permanently but there is no standardized procedure. After an hour drive, the loud banging noise is huge distraction while driving. I have driven for many years and have never heard anything such as this rattle trap, especially for upward of $80,000, while fearing that it may leave the road at anytime. Any suggestions would be helpful. The worst vehicle I have ever driven and I am [XXX], INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2022 Jeep Grand Cherokee suspension
Does the 2022 Jeep Grand Cherokee have suspension problems?
Owners have filed 23 complaints about the suspension of the 2022 Jeep Grand Cherokee, 9% of all its complaints.
At what mileage do 2022 Jeep Grand Cherokee suspension problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2022 Jeep Grand Cherokee suspension?
Yes, 3 recalls: 26V562000, 26V051000, 24V132000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Grand Cherokee have bad suspension?
The Jeep Grand Cherokee model years with the most suspension complaints are 1999 (76 complaints), 2023 (70 complaints) and 2014 (51 complaints).
Other 2022 Jeep Grand Cherokee problems
Electrical 131Driver assistance 58Engine 53Fuel system 43Transmission 39Steering 23Brakes 14Acceleration 12Seats 12Airbags 9Visibility 5Body 4Wheels 2Lights 1Tires 1
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