2025 Jeep Grand Cherokee driver assistance problems

Filed Aug 10, 2026 · Driver assistance · FL · crash

2025 JEEP GRAND CHEROKEE – UNINTENDED ACCELERATION, ADAPTIVE CRUISE CONTROL AND UNEXPECTED BRAKING I am reporting multiple intermittent safety-related problems with my 2025 Jeep Grand Cherokee, VIN [XXX], involving Adaptive Cruise Control (ACC), unexpected acceleration, and unexpected braking. While driving on the highway with ACC activated, the vehicle has on multiple occasions behaved unpredictably. When another vehicle enters or cuts into my lane, my Grand Cherokee does not always reduce speed as expected. On some occasions, the vehicle has accelerated even though another vehicle was directly ahead or entering my path. One of these incidents occurred before a collision. I was traveling in my lane with the driver-assistance/ACC system activated when another vehicle crossed into my path. My Jeep continued traveling forward and did not automatically slow or brake sufficiently in response to the vehicle entering my path. When I manually applied the brakes, there was not enough distance remaining to avoid the collision. I have also experienced approximately two incidents on the highway involving unexpected aggressive braking. When I manually touched the brake pedal, the instrument cluster displayed a red warning and the vehicle suddenly applied extremely hard braking. The braking response was substantially more aggressive than the brake input I was providing. In addition, on one occasion while leaving my office at low speed, the vehicle unexpectedly accelerated without my intentionally commanding the acceleration. The Adaptive Cruise Control and driver-assistance system were OFF at the time. This incident is particularly concerning because it occurred independently of ACC operation. The vehicle has been taken to an authorized Jeep dealership and I reported all of these conditions. The dealership advised me that because the problems are intermittent, if they cannot duplicate the condition they cannot determine what repair to perform. They proposed ext INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Filed Aug 2, 2026 · Driver assistance, Electrical · TX

The transmission fails constantly when we are accelerating - approxx 50-58 miles per hour the transmission freezes & the RMP's stay @ 4-5 thousand for 20-30 seconds - it fails to downshift. This is extremely dangerous at any time & can cause a major accident if the vehicle is stuck & you need to stop! We have have left the car several times for this issue & they keep telling us they cannot replicate the issue. (We are older & we are given looks like we are nuts)

Filed Jul 16, 2026 · Driver assistance · 3,000 miles · UT

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that they had just purchased the vehicle brand new with the intent to utilize the Forward collision Warning plus avoidance system, The contact stated that on various occasions while driving the Forward collision Warning plus avoidance system will not function as proposed and no warning lights will illuminate. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the front bumper sensors and Forward facing camera were faulty and needed to be replaced. The components recommended were replaced however the failure persisted. The manufacturer was notified of the failure. The failure mileage was 3,000.

Filed Jun 4, 2026 · Driver assistance, Steering · WA

The jeep is towed behind our camper. When the camper truck turns, the wheels on the jeep stay straight and drag the jeep through the turn sideways. On a highway off ramp with a curve at higher speed the jeep wants to pull the camper off the edge. Lane assist is off but I was forced to pick something below. The issue is with the jeep steering not tracking behind the camper causing a hazardous condition going on curves. The wheels turn with the steering wheel but not when being towed. All procedures to flat tow are being followed per the owners manual. There is a technical service bulletin published in May 2025 by Chrysler about “dragging” tires and it is not resolved.

Filed Apr 3, 2026 · Acceleration, Driver assistance · 4,800 miles · WV

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the message "Auto Emergency Braking Limited - Service Required" was displayed with an audible chime. Additionally, the cruise control became inoperable. The vehicle was taken to the local dealer, who reprogrammed the CADM. After retrieving the vehicle, the failure reoccurred. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 4,800.

Filed Apr 2, 2026 · Driver assistance · LA

I am having issues with the screen in my vehicle going black. The dealership repair facility keeps pushing me to Case Number S258A000007 and says that my rear camera and safety features are not impacted, but as you can see from the video and pictures, they are. I have tried contacting the manufacturer with no return call. The dealership repair facility said they will not touch my vehicle, so I am left with an intermediate safety feature issue.

Filed Mar 22, 2026 · Driver assistance · SC

Subject: Forward Collision Warning Plus and Advanced Brake Assist Failure – 2025 Jeep Grand Cherokee Laredo I am reporting a safety defect involving the Full-Speed Forward Collision Warning Plus and Advanced Brake Assist systems on my 2025 Jeep Grand Cherokee Laredo. The vehicle does not provide forward collision warnings or apply assistive braking in situations where a collision is imminent. On multiple occasions, a vehicle in front of me slowed or stopped while turning into a driveway or parking lot. My Jeep provided no visual alert, no audible warning, and no braking assistance. I had to manually brake to avoid rear‑ending the other vehicles. I brought the vehicle to the dealership. During testing, the system could not be activated on my Jeep. We then tested another Jeep of the same model and year; its system also failed to activate until we were within approximately three feet of the vehicle ahead. My Jeep never activated at any distance. The dealership stated that because Adaptive Cruise Control slows the vehicle when active, the collision warning and brake assist systems must also be functioning. This explanation is inconsistent with how these systems are designed to operate, and it does not address the failure of the Forward Collision Warning Plus system to activate in real‑world or controlled conditions. This appears to be a systemic failure of the collision‑avoidance technology on this model, creating a significant risk of rear‑end collisions.

Filed Feb 7, 2026 · Driver assistance · FL

See uploads for detailed information.

Filed Sep 14, 2025 · Driver assistance, Transmission · CO

My 2025 Jeep Grand Cherokee 4xe began with an intense burning smell followed by the “Service Hybrid Electric Vehicle” warning light illuminating. After this, the vehicle experienced numerous electrical issues with the infotainment system, and the air conditioning failed. At one point, both the service and battery lights came on and the car lost all power, would not shift from park, and could not move. The service light continued to illuminate a total of eight times. During the seventh and eighth occurrences, the vehicle became unsafe: once while stopped, the electric and motor systems appeared to fight for power, and the next time while traveling around 55 mph, the car suddenly lost power and rapidly decelerated, creating a serious risk of a rear-end collision. This problem has been reproduced by the dealership, who attempted to replace the Module Control Module without success. Dealership and myself contacted the manufacturer and were told there is currently no fix and to “hang tight” until one is available. Due to the severity and ongoing nature of the issue, I have also filed a claim with NCDS USA for further support.

Filed Aug 29, 2025 · Driver assistance · GA

Blind spot alert light came on and has stayed on. Took on 7/8/2025 to Jeep dealership… they still have as of 8/28/25 and can’t figure how to fix it.