Evening nb on I-15, semi in the way, 2003 jeep liberty 4x4, swerve to left to avoid truck, back to right to avoid car in lane, vehicle dove down on left front wheel and went end over end, then 3 complete rolls side to side. After 45 minutes I was cut out of vehicle. Vehicle was totaled.
2003 Jeep Liberty suspension complaints
Page 6 of 16: complaints 131 to 160 of 437, newest first, as owners wrote them.
Tl*the contact owns a 2003 jeep liberty. The contact noticed failure with the front suspension while making left turns. When he drives over a bump in the road, it sounds as if something is loose in the suspension. He took the vehicle to a local mechanic for an oil change and asked if they could examine the front suspension. The mechanic informed him that the upper ball joints needed to be replaced, and also informed him of the tsb related to his vehicle's upper ball joints. The contact called the dealer to inquire about a recall related to the upper ball joints and was informed that there were no recalls. The repairs would cost approximately $900. The failure mileage was 40,000 and current mileage was 40,246. Updated 06/10/08.
While driving at approximately 30/35 miles an hour, I hit a dip in a road ,my front passenger tire with swing arm collapsed outward. I have a jeep liberty sport.
Tl*the contact owns a 2003 jeep liberty. The contact received a recall notice for the lower ball joints. She took her vehicle to the dealer for repair and was informed that the upper ball joints also needed to be replaced. Since only the lower ball joints were on recall, the dealer would not repair the upper ball joints. The recall number was unknown. The failure and current mileages were 113,987.
Tl*the contact owns a 2003 jeep liberty. A couple of weeks after purchasing the vehicle, the contact heard a screeching noise coming from the front passenger side tire. The dealer stated that there were other matters that needed to be taken care of first. On april 18, 2008, while making a left turn at 5 MPH, the contact heard a loud screeching noise. The front driver side of the undercarriage fell to the ground. The front driver side tire detached and was resting beside the vehicle, hanging on by a thread. The front fender, bumper, and wheel covering all detached from the vehicle and were damaged. The vehicle is currently with a mechanic. The vehicle was included in the federal safety agency campaign id number 03v460000 (suspension:front:control arm:lower ball joint); however, she never received a safety recall notice. The dealer stated that the front ball joints failed and needed to be replaced. The current and failure mileages were 78,000. Updated 05/19/08. *lj updated 05/19/08.
Tl*the contact owns a 2003 jeep liberty. While turning right or left at any speed, the contact heard a popping sound coming from the floor of the vehicle. The steering wheel became difficult to maneuver. The vehicle was diagnosed by the dealer, but the failure still persists. The current mileage was 86,000 and failure mileage was 75,000. Updated 05/07/08 *bf the dealer stated the upper ball joint was bad. The lower ball joints had been replaced 3 times. Updated 05/07/08.
I received the recall letter in the mail regarding the ball joints and I took my car to lynch chrysler in chicago for repairs back in 2003 or 2004. I thought that took care of the problem, but in november of 2007 I was parking my jeep liberty and when I cut the wheel the wheel just fell off. I didn't have an accident or injuries, but I did have to report the incident to my insurance company because the damages to my car were over $1,700.
While driving slowly out of my driveway, my upper ball joint disconnected causing the passenger side front tire to fall off. I did have my children with me however no one was injured. The apparent recall in 06 of the lower ball joints was unknown to me at the time. Chrysler did replace the upper and lower ball joints. I was charged a $150. Deductible which I feel is very unfair considering the investigation revolving around the upper ball joints and obvious concerns about the lower ball joints. My concern now is when will it happen again, it only had 50,000 miles at the time and can I assume it's safe to drive another 50,000. It's not worth putting my kids in danger. How can chrysler assure me that it is fixed!
Tl*the contact owns a 2003 jeep liberty. While driving approximately 55 MPH, the contacts grandson heard a loud breaking noise and the steering immediately locked, causing him to lose control of the vehicle. The rear passenger side tire detached from the vehicle; however, he was able to avoid a crash and successfully stop the vehicle. The vehicle was towed to a local garage. A police report was filed. A professional technician inspected the vehicle and noticed that the front and rear axles were corroded for a very long time, which caused them to fail. The insurance company stated that the vehicle was completely destroyed. The dealer did not provide any assistance. The manufacturer stated that the VIN was included in the federal safety agency campaign id number 06v288000 (suspension:front:control arm:lower ball joint), but the contact never received a recall notice. The manufacturer sent an investigator to inspect the vehicle and it was discovered that there was no correlation between the failure and the recall. The manufacturer is refusing to assume any liability for any of the damaged components caused by the failure. The vehicle has not been repaired and the contact has pictures of the failed component. The failure and current mileages were 61,000. Updated 05/06/08 *bf the consumer had brusing on his shoulder. Updated 04/01/11
While driving my 2003 jeep liberty the front passenger wheel snapped off. The date was 3/9/08. I was turning a corner and felt a sharp snap and the front end dove toward the ground. I had the vehicle towed and it was repaired at a cost of approx $400 plus $60 for towing. The description on the repair bill is "ball joint came out of upper control arm. Replaced rt front upper control arm assembly." I tried calling jeep's corporate office (3/14/08 at 10:45am) per the dealer recommendation. The corporate person said it was out of warranty, she very rude and refused to do anything to assist. When I asked to speak to the person's supervisor she refused saying they she was authorized to make these decisions. My greatest fear is that if I was on my normal daily commute of 70 miles on the freeway and the wheel snapped off, then I probably would not be typing this message today. The car would have easily flipped. I have the old part and it is available for review. I wish jeep corporation was more responsible to recognize the seriousness of this failure. Of note, is that there was a recall on the vehicle in 2006 for the ball joints causing loss of steering control. I had that repair completed in 2006. However it certainly did not prevent me from losing control of the vehicle during this incident.
Front left wheel fell of my jeep liberty 2003, cause a head on collision, with a serious injury.
The passenger side upper ball joint broke. The steering became erratic, it began pulling to the left. When I took it in for a front end alignment I learned that the passenger side upper ball joint was broken. I will replace the broken ball joint and will make the old part available for inspection.
The upper ball joint of the front passenger side wheel failed while turning in a mcdonald's drive through. The ball joint was rusted. There is no way to maintain this joint, as it is a sealed bearing. The lower ball joint was repaired in an earlier recall last year.
Backing out of a parking spot, heard a clunking noise. Put in drive, turned the wheel and the vehicle tilted to the drivers side. Exited the vehicle to find the drivers side tire inverted and almost parallel to the ground. When tow truck lifted the vehicle, the front passenger tire also collapsed. Had vehicle fixed today. Had to replace both upper ball joints, and arms. Vehicle is only 5 years old, had never been off road and only had 59,000 miles. Repair shop owner said he has never seen both ball joints collapse and there is no reason why they should have, except for faulty parts.
2003 jeep liberty with lower ball joint problems. Customer states that she never received the recall for the lower ball joint repair. She ended up breaking down on the road, and chrysler will not refund her. *kb the consumer stated while driving, the left front wheel became loose and fell of the vehicle. The manufacturer stated the way the consumer went about having the vehicle repaired negated any reason for them to consider reimbursement. The dealer also found play in the left front outer tie rod and left front axle boot.
2003 jeep liberty recall for lower ball joints. Customer stated that she received the recall and dealer told her when she called to set an appointment that they would not be able to replace the parts because they did not issue enough parts. *kb
I am on my 2nd repair of ball joints with my 2003 jeep liberty, I have also had a repair when water gathered and caused my front passenger side carpet to get soaked with water. My issue is related to my tires, I have had rubbing and veering to the right problems since I purchased my car a few years ago. I have taken it in questioning alignment and was told I needed to rotate every oil change which I due but the premature wear on my tires is bad. I believe it is caused from the upper and lower ball joint problems and feel my tires need to be replaced by the dealer at no charge to me.
Tl*the contact owns a 2003 jeep liberty. While driving 45 MPH, the contact lost control of the vehicle and crashed into a wall. The vehicle was destroyed. She suffered a concussion and her left arm was dislocated. She was transported to the hospital by an ambulance and a police report was filed. A mechanic stated that the lower ball joints were failing. The current and failure mileages were 10,000.
Tl*the contact owns a 2003 jeep liberty. While driving 2 MPH, the contact heard a loud snap coming from the vehicle. The vehicle was towed. The dealer stated that the driver side upper ball joint snapped. The contact received and the vehicle was serviced for recall notice number 03v460000 (suspension:front:control arm:lower ball joint). The current and failure mileages were 56,000. Updated 09/18/07 *tr received 12/12/07 *lj updated 12/12/07
2003 jeep liberty with lower ball joint problems customer states that he was not notified about the recall and wants to know who notify the consumer**cc the consumer stated while driving the lower ball joint broke, after much discussion the ball joint was repaired. The consumer stated the recall notices were sent out 3 days prior to purchasing the vehicle and was never informed of the recall. The consumer stated that the dealer never informed her of the recall and stated was not responsible to inform the consumer of the recall but the consumer wants to know who was supposed to inform her of the recall and what the procedures are for notifying consumers? *tr *updated 12/12/07 *bf updated
Tl*the contact owns a 2003 jeep liberty. While making a turn at 15 MPH, the front driver side wheel detached from the vehicle. The contact felt that the failure could have been avoided if the wait time for the lower ball joint repair had been shorter. The vehicle was towed to the repair shop. The VIN and engine size were unavailable. The current and failure mileages were 18,000.
Tl*the contact owns a 2003 jeep liberty. The contact received a recall notice for the lower ball joints on october 26,2006 and has been placed on two different waiting lists. It has been nearly one year since the notice was received and she still has been unable to get her vehicle serviced. She has been to two dealers and they both stated that they are not receiving the sufficient amount of parts to satisfy the high demand. The current mileage was 58,000 and failure mileage was 48,000. Updated 08/30/07.
Tl*-the contact owns a 2003 jeep liberty. While driving 25 MPH he lost control of the vehicle. He hit a bolder on the road. Road conditions were somewhat rainy. The vehicle was at the body shop and they are repairing the front suspension of the vehicle. The current and failure mileage were 93,000. The consumer provided a copy of the recall notice, insurance information, philadelphia non reportable accident report and estimate of repairs stating the vehicle is a total loss. Updated 09/04/07
I received a recall notice in january about the lower ball joints on jeep liberty's. I called my dealer in order to have the defect corrected and was told that I was "put on the list." it is now august and I still haven't received a call back to get the defect corrected. I called to ask the dealership if they could give me a time frame on how long it would be before I got my jeep fixed and they said "it is a long list, you will be called. Chrysler only sends us two replacement parts a week."
Tl*the contact owns a 2003 jeep liberty. The vehicle was repaired for the federal safety agency campaign number 06v288000 (lower ball joint). The contact was charged a labor fee for a stripped cap screw. The current mileage was 56,667. There was no failure.
Tl*- the contact owns a 2003 jeep liberty. The contact stated that he took the vehicle to the dealership for the lower ball joint recall, and the dealership stated that there was a waiting list to which they could be added. The contact has been waiting since november of 2006, and had not received a call from the dealership. There had been no failures to date. The current mileage was 73,000.
Tl*the contact owns a 2003 jeep liberty. The contact received a recall notice concerning the lower ball joints. The dealer stated that the parts for the recall repair were unavailable. There had been no failure to date. The recall number was unknown. The current mileage was 30,000.
Tl*the contact owns a 2003 jeep liberty. The contact received recall notice number 03v460000 (suspension:front:control arm:lower ball joint) in september of 2006. He stated that the noise coming from the failure caused distress to his family, which escalated into arguments. He further stated that the noise level of the ball joints was unbearable. He notified a local and national jeep dealer, but they have not responded to any of his calls. The recall was never repaired due to the unavailability of parts. The lengthy waiting list placed him three months behind from his original appointment date. The vehicle has since been sold. The failure speed was unknown. The failure and current mileages were 60,000.
Tl*the contact owns a 2003 jeep liberty. She stated that she would occasionally hear a grinding noise in the front of the vehicle. There was a recall for the front lower ball joints (the federal safety agency campaign # 06v288000) however; the dealer stated that the parts were on backorder. The failure mileage was 48,000 and the current mileage was 51,000.
Tl*the contact owns a 2003 jeep liberty. The dealer stated that the front lower ball joints could damage the front suspension and cause a loss of steering. There had been no failure to date. The current mileage was 66,139.
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