Tl*the contact owns a 2003 jeep liberty. There is a recall for the lower ball joint (the federal safety agency campaign#06v288000). The dealer stated that they received three parts per month and would be unable to say how it would take to perform recall work. The current mileage was 58,000. There had been no failure to date.
2003 Jeep Liberty suspension complaints
Page 7 of 16: complaints 161 to 190 of 437, newest first, as owners wrote them.
Back in march, I received a recall notice from daimler chrysler regarding the lower ball joints in my jeep. Steering can fail causing a crash. I called my local dealer and was told I was 80th on their waiting list. I called in may and was told they would get to me sometime in july!! Today is august 1 and my recall is still not fixed. They blame the jeep corp for not providing enough parts to fix all the problems.
I have a 2003 jeep liberty with 87,000 miles on it and the upper ball joint on the driver's side broke in half today while I was slowly making a turn into my office. The tow truck operator said this should not have happened. I was lucky that I was only going so slow hour when it broke because if I had been going faster, I would have wrecked the vehicle. My jeep has never been off-road since I have owned it. Jeep does currently have a recall in place for the lower ball joints which they say get corroded and separate from the control arm. The upper ball joint did the same exact thing but does not appear to be included in the recall. I could have been killed or maybe even injured someone else had this happened on the highway. Since the recall is only for the lower ball joint the dealership would not help with the cost. The damage was not just to the upper ball joint but to the rotor and the break line and the front axle. I called chrysler corporate services and basically they told me to pound salt. I also see that others have had similar experience.
'03 jeep liberty - left lower front ball joint failed and separated while the vehicle was in motion at low speed during a turn (left upper ball joint failed previously ref. Complaint confirmation #1019828). Lower ball joints were replaced twice before under recall #c36. The service dealer replaced the both the right and left lower control arm ball joints under recall #f23, along with the axle half shaft, axle drive shaft seal, axle shaft seal housing, tire and wheel.
'03 jeep liberty upper left hand ball joint failed and separated while the vehicle was in motion at low speed in a turn. The upper control left front control arm was replaced.
I simply cannot get my jeep dealership to replace my recalled ball joint assembly. I've been waiting 7 months and have recieved nothing but a song and dance.
Never received a recall notice for anything about the jeep now. While driving the front left wheel feel off the ball joint snapped.
While driving at low speed the front right ball joint of 2003 jeep liberty failed causing the tire to fall onto its side. Minimal damage to the car as I was just beginning to drive away from my house.
I received a recall notice for my 2003 jeep liberty (safety recall f23) late last year and called the nearest dealer in flemington in december 2006 to schedule an appointment to have it repaired. They advised that there was a waiting list as they only received a few kits per week and that they would call when they could schedule an appointment for me. It is now may 20th and still no phone call. Although the defect from the recall notice seem serious, I suppose it must not be since it's almost 6 months later and they still have not called. I will be calling the flemington jeep dealer again this week to check the status and if they cannot help, I will call another dealer to see if this is something they will be able to address.
Tl*the contact owns a 2003 jeep liberty. The contact received recall notice#06v288000: suspension:front:control arm:lower ball joint in february. The mechanic stated that there was damage to the tie rod and steering knuckle. The dealer stated that they would repair the vehicle at no charge; however, they advised her at the appointment that she was responsible for paying $600 to repair it. The dealer also stated that the recall repairs are only related to the lower ball joints. The failure mileage was 77,000 and the current mileage was 77,310. The dealer stated replaced left outer tie rod, left knuckle, wheel speed sensor, and fixed hub assembly. The consumer provided invoices of repairs for vehicle. Updated 07/05/07
Tl*the contact owns a 2003 jeep liberty. The contact stated that his vehicle has a safety recall on the upper and lower ball joints and he has been trying to get the recall repair done since december of 2006. In december of 2006, the vehicle was involved in a crash while traveling 35 MPH. The vehicle spun out and crashed into another vehicle while making a left turn on a wet road. A police report was filed and the contact has reports and receipts of the work performed on the vehicle. The current mileage is 45,000 and failure mileage was 43,080.
Champion chrysler-jeep inc safety recall f23 customer is very upset that after getting recall fixed that she had to pay out of pocket for the upper ball joints**cc the dealer stated the rear right seatbelt does not latch and the left right power window does not work. The consumer has provided the invoices for repair. Update
2003 jeep liberty customer states that it has been months regarding the recall on the lower ball joint and her car is still not fixed**cc
I had a safety recall from daimlerchrysler (safety recall f23 - lower ball joints). I keep trying to get my car serviced from larry h. Miller chrysler jeep dodge (801‑553‑5550), but each time I get a short answer that they don't have the parts and will call me back. I started this process in february. Thanks, brandon
I have a 2003 jeep liberty with 95,000 miles on it and the upper ball joint on the passenger side broke in half today while I was pulling out of a filling station. The tow truck operator who also owns a garage stated that he had never seen one of these break like this one did. I was lucky that I was only going 2 miles an hour when it broke because if I had been going faster, I would have wrecked the vehicle. My jeep has never been off-road since I have owned it. Jeep does currently have a recall in place for the lower ball joints which they say get corroded and separate from the control arm. The upper ball joint did the same exact thing but does not appear to be included in the recall. I could have been killed or maybe even injured someone else had this happened on the highway.
Tl*the contact owns a 2003 jeep liberty. While turning into the driveway at 15 MPH the vehicle produced a loud noise. The contact lost control of the vehicle and struck the side of a curb. The contacts head struck the dashboard. While attempting to drive the vehicle after the crash the contact was not aware that the tire detached from the vehicle, and noticed that it had flattened and the axle failed. In december 2006 the contact received recall notice # 03v460000 for the repair of the lower ball joints, and was currently on the dealers waiting list. The failure mileage was 61,215.*ak the consumer has provided pictures of the vehicle and the invoices for repair. Updated 06/14/07
2003 jeep liberty the consumer has not been able to get the recall fixed due to the parts not being available**cc
Customer states that she is still on the waiting list for parts to fix the recall and wants information on how this problem can be resolved**cc lower ball joint recall.
Tl*the contact owns a 2003 chrysler jeep liberty. The contact received recall #06v288000 and, since december of 2006, has been on a waiting list to have the lower ball joint replaced. The contact had not experienced any malfunctions with the vehicle at this time. The current and failure mileage were 23,000.
Don hill pontiac jeep ,2523 e,stone drive, kingsport, tn stated they do not have the parts to replacesafety recall f2 concerning ) lower ball joints on my 2003 jeep liberty.
Tl*- the contact owns a 2003 jeep liberty which had been recalled. A crash occurred as a result of the faulty ball joint on the vehicle. On february 22, 2007 the contact was driving at 30 MPH on the highway, it was a cloudy but dry day and while exiting the highway the steering wheel became loose, it began to move left to right and the vehicle made a sharp left turn crossing into the left lane, ultimately striking the left guard rail on the ramp. The contact took the vehicle to the repair shop that chrysler recommended. An investigator for chrysler inspected the vehicle and reported that the vehicle did not have a loose ball joint, but the contact believed it was. The current and failure mileage were both 55,000. *ak consumer states she believes that a loss of lubrication which lead to corrosion, accelerated wear and separation from the steering knuckle in which resulted in the loss of jeeps directional control. Consumer also states known fact of defect in 2002-2006 around front suspension lower ball joint. *04/23/07tr
2003 jeep liberty upper ball joint failure (passenger side) - ball joint corroded and the ball pulled out of the socket during a left turn - wheel fell outward and laid down with vehicle resting on the tire vehicle is at dealer - awaiting word on proposed remedy this failure is exactly as described on a recall for the lower ball joints!
Tl* the contact owns a 2003 jeep liberty. The contact has been waiting to have the lower ball joints repaired. The federal safety agency campaign id number is 06v288000. Since november, the dealer in her area stated that they don't know how soon they'll receive the parts. The current and failure mileage were 55,000.
Tl*-the contact stated that his daughter was in a crash with her 2003 jeep liberty on 01/27/07. The airbags did deploy. He stated that early that morning, on a clear day she crashed the vehicle resulting in her death. The contact stated that from the pictures of the crash, the wheels of the driver side looked unusual. The vehicle was on recall, but he was not sure if the recall had been repaired prior to the crash. The contact was waiting for the investigation to be completed. He felt that the crash was due to a failure in the lower ball joints. He also stated that the his daughter constantly complained that the tires and brakes were functioning incorrectly. The contact stated that his daughter constantly took the vehicle to the dealership complained about these problems, but the dealership would not do any repairs without the contact paying for the repairs.
2003 jeep liberty customer is looking for reimbursement for repairs because customer never received recall notice**cc the consumer stated the ball joint separated and subsequently caused the vehicle to drop down on to the tire/wheel assembly to the point where complete control of the steering was lost. The manufacturer denied reimbursement, because the consumer did not have the work done at a chrysler dealership.
Tl*- the contact received recall notice 06v288000 on the 2004 jeep liberty with 69000 current mileage on 12/5/2006. The vehicle had been repaired on the previous recall, and the contact was not having any current problems. Her complaint was that chrysler should be making more parts available due to the seriousness of the recall.
We have a 2003 jeep liberty that has been recalled due to problems with the ball joints. The dealership is informing her that they do not have the parts in stock. The dealership informed the contact that the parts are in back order. It has been 3 months since the client has heard from the dealership. Also got hit with an extensive repair bill on the brake system due to corrosion - vehicle has only 32,000 miles on it.
Tl*- the contact owns a 2003 jeep liberty. The vehicle was taken to the dealership on january 2, 2007 due to receiving a recall notice for the lower ball joints. The dealership stated that the parts would be available in about 4-8 weeks. She was advised on march 14,2007 that therewas a waiting list to have vehicle repaired ,and it would be another 5-10 weeks. The current mileage on the vehicle was 59,000. There had been no failures to date.
I received a recall for lower ball joints on my 2003 jeep liberty. My dealership can't seem to get them. I have ordered them twice since december when I received the recall notice. Apparently they are on a national back order. When can I expect to get these replaced. I have a lot of clunking in the front. Especially when it is wet outside.
In october 2006, I received a safety recall notice for a 2003 jeep liberty, safety recall f23-lower ball joints. I called brunswick chrysler on 2060 route 130, monmouth junction, nj 08852 for an appointment on november 2, 2006, and was advised to call back in 3 weeks because the parts were in restriction. I called back on november 21, 2006, and was advised to call back in another 3 weeks because the parts were in restriction. In mid december, I called back and the parts were available and I scheduled an appointment for december 27, 2006. I left my car at brunswick chrysler for 6 hours before they informed me that they ran out of parts and to call back in 3 weeks to make an appointment. In january 2007, I called a different dealership, global auto mall in north plainfield, nj. I am still on the waiting list. Global auto says they only receive 2-3 parts from the manufacturer a week. I feel chrysler is not remedying this defect within a reasonable time.
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