Two concerns - the first being safety related. There is metal grinding noise when braking. All speeds - slow or fast, and in all "drives", two wheel or four wheel drive. No mechanics I have visited have been able to diagnose it. There are hundreds of other jeep liberty owners experiencing the same problem. I have spoken in person with several and read hundreds of complaints online of the same thing. Secondly, three of my windows have now failed to operate. Also a widespread jeep liberty issue with a piece in the lifting mechanism. The motors are operating just fine, but there is a piece inside the door that breaks and the windows fail to open or close thereafter. Sometimes, a lifting mechanism spring-looking piece grinds upwards into the cabin of the vehicle when the "broken" window mechanisms are accidentally activated. Also concerned these spring mechanisms could snap in the cabin and cause extreme harm.
2004 Jeep Liberty body complaints
Page 2 of 5: complaints 11 to 40 of 128, newest first, as owners wrote them.
Fuel tank straps rotted & broke off
Tl* the contact owns a 2004 jeep liberty. The contact stated that the swing gate failed to open intermittently without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 131,000. The VIN was not available.
Tl* the contact owns a 2004 jeep liberty. While driving 15 MPH, the contact noticed an abnormal noise underneath the vehicle. Upon inspection, the contact noticed that the lower control rail on the front passenger side fractured. The contact also noticed corrosion underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.
While driving, the sunroof motor assembly suffered a catastrophic failure while closing. The plastic rail assembly made a loud cracking sound and the glass wedged firmly against the roof, half open. This occured shortly after my replacing all 4 door window regulators (for the second time) due to what can only be described as negligence in the engineering design of the plastic carrier assembly that cannot support the load of the window as it is intended to. The failure to properly design these components has LED to the windows falling into the door unexpectedly while driving, each time causing an unnerving distraction to me as a driver, and unnecessarily endangered myself and the general public in the vicinity when these events occurred. It appears there are countless instances of this issue being described on line, and a recall needs to occur.
Tl* the contact owns a 2004 jeep liberty. The contact stated that the recall notice for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) was received in may 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/6. Updated 3/28/2016
Tl* the contact owns a 2004 jeep liberty. The contact received a notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and the dealer stated that the frame had extensive rust and needed to be replaced by the contact to receive the recall repair. The dealer refused to supply the oem trailer hitch unless the contact replaced the framing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 7/21/15
Tl*the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/22/15*cn updated 10/11/2017
Tl* the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.... Updated 06-02-15 *bf the consumer stated the vehicle was repaired. Updated 7/2/2015
Tl* the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
We received a recall for our 2004 jeep liberty. It is a safely issue where these vehicles often ignite when rear-ended. We have been contacting the dealership since last august and they claim not to have the parts. We have notes on the number of times called and their various vague responses. I don't know if it is jeeps shortcomings or the dealership, but they are each blaming one another. Meanwhile we are driving an unsafe vehicle. Is there anything else we can do? This seems to be quite a long response time.
2004 jeep liberty. Consumer writes in regards to trailer hitch reimbursement. *smd the consumer stated he has been waiting over a year, for reimbursement. Recall # 13v252000.
2004 jeep liberty. Consumer writes in regards to lack of parts for trailer hitch recall. (fuel leakage). *smd the consumer referenced recall # 13v252000.
Tl* the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact was concerned about the length of time it was taking for the recall repair. The contact wanted the recall repair completed as soon as possible. The contact had not experienced a failure.
Tl*the contact owns a 2004 jeep liberty. The contact stated that the recall notice for the federal safety agency campaign number 13v252000 (fuel system) was received in january of 2014. The dealer was contacted on multiple occasions and was informed that the part needed to repair the vehicle was not available and no estimated time for receiving the part could be provided. The VIN was not available. The contact had not experienced a failure. ...updated 05/14/15 *bf the consumer stated the vehicle was repaired. Updated 05/26/15
Tl* the contact owns a 2004 jeep liberty. The contact received a notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/17/15*lj the consumer stated the part was installed on feb 19, 2015. Updated 03/23/15.
All problems happened on city streets no more than 15/20 miles per hour, I cannot imagine what would've happened on the freeway. 1) since october (do not recall date) the fishtailing has happened 2 times like it was on ice. 2) once slid to the left almost 1/2 circle; 3) spinning and not advancing/going forward has happened many times even before the first fishtailing incident (for a few years now) and it happens going up a hill or when trying to go forward after stopping on stop/light, the tires spins.
Tl* the contact owns a 2004 jeep liberty. The contact received a notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Recently I heard on the news that only 3% of recalls have been repaired. Fyi. On 10/22/ 14 I called sea view jeep in ocean, nj for recall repair. I was told since I didn't buy my jeep from them I would be put on a list as they were doing repairs their customers first. Thinking, I called chrysler corp.on 10/23/14 and spoke with [xxx] who made a 3 way call to sea view and confirmed my conversation that I would have to be put on a list. [xxx], from chrysler corp, set up an appoint with another dealer who accommodated me very well. Still being on sea view list since 10/22/14, I still have not been called. I being a senior citizen living on social security and a very small pension, bring this incident to your attention in the event there is a whistle blower reward due me or at least a reward from chrysler corporation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr...updated 05/14/15 *bf updated 10/22/15.*jb updated 9/7/2017
Tl* the contact owns a 2004 jeep liberty. The contact received a recall notice for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. The contact stated that while installing an oem towing hitch, as directed under the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure), an unknown component connected to the towing assembly became fractured and prevented the recall repair from being able to be performed successfully. The manufacturer and the engineering department were contacted and advised that it was possible to repair the vehicle. The approximate failure mileage was 107,801.
Tl* the contact owns a 2004 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. The contact received a notification for the federal safety agency campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the part was not available. The dealer was contacted and was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact did not experience a failure.
2004 jeep liberty. Consumer writes in regards to the federal safety agency recall and lack of parts. 13v252000.* ld the consumer stated it has been more than six months, since the recall was announced.
2004 jeep liberty. Consumer writes in regards to vehicle recall due to possible gas tank leakage and potential fire in a low level collision. *tgw the consumer stated after the vehicle was inspected, it was determined chrysler would not complete the recall repair, due to what the industry called level 5 corrosion. The dealer gave the consumer a $3,146.35 estimate to repair the vehicle, before they would perform the recall.
Tl* the contact owns a 2004 jeep liberty. The contact received a notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline and structure). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Tl* the contact owns a 2004 jeep liberty. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
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