Tl*- the contact called in to inform the federal safety agency that he didn't receive recall notice 06v288000 for the lower ball joints. The contact stated that while pulling vehicle on a clear day and another vehicle flagged him down to inform him that driver's front fender came off ,and driver's front tire was damaged as well. The contact was driving about 50 MPH. The contact took the vehicle to a dealership who informed the contact of the recall. The dealership informed the contact that it would cost him $100.00 for the deductible to have ball joints replaced. The contact paid the deductible. The contact contacted chrysler, and was told that he was responsible for the damage to the fender , and that they would not reimburse him for the damage or the tire.
2004 Jeep Liberty suspension complaints
Page 12 of 16: complaints 311 to 340 of 456, newest first, as owners wrote them.
Tl* - while driving at 25 MPH the engine on a 2002 hyundai santa fe completely lost power. The contact stated that the vehicle lost the power for the steering, and the power brakes. The contact stated that weather at the time of the incident was cold with some light snow on the road. The contact had the vehicle towed to the dealership and can provide a copy of the invoice once the repairs are done on his vehicle.
Tl* - the contact receive a recall letter 06v288000 for a 2004 jeep liberty. The contact does not know the current mileage on the vehicle. The contact called the dealer and was told they could not give him a time frame for the lower ball joint part. The dealer took his name and number. Presently, there has been no failure of the ball joints.
Tl* - the contact received recall 06v288000 concerning the ball joints. She contacted the dealership in her area ,and they stated that it could take several weeks in order for them to set up service.*ak updated 2/16/2007 - as of 1/27/2007 the ball joints still weren't available. The tires were wearing on the outer sidewall. *nm.
Tl* - the contact received a recall for lower ball joints. He contacted dealership in his area , and they stated that it could take 20-25 weeks in order for them to set up service.
Tl* - the contact received a recall f23 for lower ball joints. The contact called the dealer, and was told it will take approximately 6 weeks for the part to arrive. The dealer would not take her name and number. She was told to keep calling back. *ak updated 2/16/2007 - as of 2/3/2007 the part was still not available. The dealer did however place the consumer's name on the waiting list.
Tl* - the contact received a recall letter f23 for lower ball joints. She called the dealer and was told it will take 6 weeks for the lower ball joint part to arrive. The contact has presently not experience a failure.*ak updated 1/19/2007 -
Tl* - the contact received eca; 23 recall l on december 11, 2006 for 2004 jeep liberty. The recall letter stated: the ball joints can cause loss of steering control or crash without prior warning. The dealer explained that daimler chrysler was sending 2 to 3 parts per week. The dealer told her that this vehicle could be serviced in march 2007. Ak the consumer has not experienced a failure. Updated 01/29/07.
Tl* - the contact has a 2004 jeep liberty thatwas involved in the ball joint recall f23. She contacted the dealership in her area, and they stated that it could take 8-12 weeks in order for them to set up service.
Tl* - the contact received the recall 06v288000 for lower ball joint. The contact went to the dealer, and they told him that it will be a three month wait. The dealer told the contact that they only get three parts a week.
Tl* - the contact stated that her 2004 jeep liberty was recalled for an issues with the lower ball joints( f23 ), she has called 3 dealers and they told her that it will take three weeks before they have the parts in to repair her vehicle.
Consumer letter concerning the 2004 liberty recall. *ts the consumer never received the recall notice for the ball joints. The consumer found out about the recall on the jeep website. The consumer contacted the local dealer who informed him that since he did not purchase the vehicle from them that they could not get the replacement parts until next april.
Consumer has been told by dealer it will take approximately 6 weeks for the lower ball joint to arrive for her 2004 jeep liberty. She has safety concerns.
We own a 2004 jeep liberty that we purchased used in 2004 from a jeep dealer. This vehicle has a ball-joint recall. We never received a contact from jeep regarding this recall. I contacted the local jeep dealer on november 13 2006 and asked to be put on the list. I did not feel that the gentleman that took down our information really cared and it concerned me because as of today we had received no contact back from jeep. I called jeep and was told that our information had not been taken down and I was told that we would be added to the list. Per the instructions in the recall your site is listed on the web to go to if you feel that jeep is not doing their job properly regarding this recall and with what I have experienced I do believe that they are in fact not handling this properly.
Tl* - the contact received recall notice f23 (lower ball joint). The contact has taken the vehicle to the dealership (pleasant hills jeep), and they told her that it will be a two month wait for the repairs. They offered to check her lower ball joint but would not replace it.
The consumer received a recall letter (f23) for front lower ball joints. She called the dealer and was told it will take 2 months for the part to come in. Cosumer is concerned with vehicle safety.
Tl*- the contact received a recall letter regarding his 2004 jeep liberty lower ball joints. The contact has tried to get several dealerships to do the repairs on his vehicle, unfortunately no one can do any repairs until february 2007. On 12/13/06 the contact had 4 new tires replaced on his vehicle, mechanic that replaced the tires stated the alignment could not be done because of the condition of the lower ball joints. The contact also stated that his vehicle is due for inspection next month and it will not pass. The contact has contacted chrysler corporation and they gave him a reference number 15779532.
Tl*- the contact has a 2004 jeep liberty that is involved in ball joint recall. He has contacted his dealership on several occasions to no avail. The dealer still does not have the part in. He has contacted chrysler hot-line asking if he can take his jeep to an outside mechanic. Chrysler hot-line has advised him against this. He took the vehicle to have it looked at and was informed he definitely needs new ball joints. His wife drives this vehicle about 20 miles a day and he is very concerned about getting the problem corrected.
Tl*- the contact stated that his vehicle, a 2004 jeep liberty, has been recalled due to the lower ball joints. The contact has stated that the dealership has order the part but thinks that the dealership is taking their time. This part was ordered right before thanksgiving. Contact feels that he's getting the run around from dealership and wanted the federal safety agency to be informed of this situation. The contact also call the chrysler corporation and did not get any satisfactory response. The contact is concerned about this safety issue, because his wife is still driving the vehicle
Tl*- the contact called about the federal safety agency campaign id number : 06v288000. The contact called the dealership and the dealership explained that due to the lack of parts they will not be able to work on vehicle for another 2 months.
Tl*- the contact called regarding the federal safety agency campaign id number : 06v288000. The contact took the vehicle to dealership in bangor, maine and they stated that they will not able to perform any work until spring of 2006, which the dealer stated is the approximately date the manufacture will be sending the parts for the recall.
Tl*-in august of this year the drivers ball joint ruptured causing the driver to loose control of the vehicle. When driver contacted daimler-chrysler she was informed that a recall letter would be coming out soon, they were waiting for parts to be stocked in there national warehouse. The customer is upset that she is just received recall letter in december. The contact also stated that her front bumper fell off the vehicle.
Tl*- the contact is calling about safety recall for his jeep liberty. Lower ball joint, safety call f23. He is concerned about the delay in repairing the vehicle.
Used car 2004 jeep liberty, bought august 2005 with 17,000 miles and it now has 33000. October 2005 right rear axle needed to be replaced, contact was accused of hitting a curb. In early 2006 the left axle went out, and the contact was accused of hitting the left curb. 24,000 miles front rotors needed to be replaced. Contact accused of causing problems with car by driving to fast. Finally, contact received a recall notice for the front ball joint of car 12/09/06.
Dealer quoted me 47 weeks to replace jeep liberty lower ball joint, refer to safety recall f23. Contacted jeep hotline and they indicated this was an acceptable waiting period. A waiting period of 47 weeks is a serious safety hazard.
Dt*: the contact stated while driving various speeds, there was a pronounced vibration within the front suspension. There was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available.
Dt*: the contact stated a the federal safety agency recall letter # f23, for the suspension: front: control arm: lower ball joint was received; the service dealer was called for an appointment. The service dealer informed the contact the vehicle was 194th on the wait list and only 3 replacement kits were delivered each week. The manufacturer was notified.
Dt*: the contact stated a the federal safety agency recall letter # f23 was received on 12/05/2006, for the suspension: front: control arm: lower ball joint. When the sales/service dealer was called, the contact was informed a name and number would be added to the wait list, but there was no time frame to when the parts would be available. The manufacturer was not contacted.
Dt*: the contact stated when a the federal safety agency recall letter # f23, for the suspension: front: control arm: lower ball joint was received; the service dealer was called to set an appointment for the recall repair. The service dealer was unable to service the vehicle due to a delay in receiving parts. The manufacturer was not contacted.
Dt*: the contact stated the vehicle had been on a waiting list for recall # f23 for the suspension: front: control arm: lower ball joint for over a month. The service dealer had not received any replacement kits in over a week and a half. There was noise coming from the front end of the vehicle, when making turns, that may be attributed to the lower ball joint problem. The manufacturer was notified. Updated 2/12/2007 -
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