Dt*: the contact stated while driving 15mph across the railroad tracks, the left front lower ball joint fractured without warning. The vehicle was towed to an independent repair shop who replaced the lower ball joints. The manufacturer was not contacted.
2004 Jeep Liberty suspension complaints
Page 14 of 16: complaints 371 to 400 of 456, newest first, as owners wrote them.
My husband had been saying that the steering was really tight and when you turned you actually had to turn the wheel to straighten the car back out normally the wheel will come back on its on in all other vehicles that we have had. I was exiting a shopping mall parking lot when all of the sudden it sounded and felt like the bottom had fallen out of my jeep. So I stopped there in the middle of the road. My mother who was with me suggested that she thought I had a flat tire. I got out of the vehicle and did not have a flat tire instead my lower left ball joint had fallen out and was sitting in the inside wheel well on the drivers side. It was towed to the jeep dealership where it was purchased and repaired the following monday. Of course it was not covered under the extended warranty that came with my car so I had to pay out of pocket.
Hi, I was driving on i405 north next to right most lane on 28th april in a 2004 jeep liberty sport and lost control because of the steering problem, when I tried to gain control the steering wheel became jammed and I wasn't able to gain control and hit the concrete divider after crossing all the lanes . I came to know the ball joint defect after reading the recall news of jeep liberty vehicles. I put forward 3 theories behind the accident to the insurance company. I clearly mentioned them the steering wheel was jammed so I didn't able to steer. The police cruiser pushed my vehicle to the break down lane. The vehicle was a total loss. The vehicle is with the century 21 insurance company. The 3 theories I put I) steering failure. Ii) tire burst iii) hit and run by some other vehicle. The insurance company is still investigating the accident. I got a report from them where they mentioned nothing wrong with the tires. The third option police report tells nothing. I told the insurance company to look in to steering failure as the vehicle still with them. I have not heard the investigation result from them yet. When I read the news article today, which confirms my first theory. My jeep was a 2004 model and has 26,470 miles at the time of accident. I can provide the jeep company any information they need.
Vehicle was diagnosed after only 50k miles that ball joints and sway bar was "bad". Vehicle was in reverse, going less than 5 MPH when the vehicle suddenly dropped on the front passenger side with a loud thud and a grinding. Upon observation, the ball joint had come loose from the wheel, dropping the axle to the ground. This caused the wheel to push up on the fender, bending it out of place. Ball joint and lower control arms was replaced.
Dt*: the contact stated that while driving 10 MPH, control of the vehicle was lost. Since the vehicle was traveling at a low speed the vehicle could be stopped. The service dealer determined that the front ball joint separated from the steering knuckle.
Right front ball joint broke on my 2004 jeep liberty. Fortunately we were travelling at a slow speed. Service manager at dealer reported no corrosion.
1)loud noise in the front 2) then a jerk of the car to the right 3)loud bang, sounded as if something just dropped to the ground 4) could not control the vehicle.
2004 jeep liberty - lower passenger side ball joint broke while in motion. This caused a considerable amount of damage and repair of the vehicle and nearly caused my death.
On sunday morning, I noticed that the car was pulling oddly to the left. While driving home from dinner in the evening, I stopped at a store and when leaving heard a loud thump and scraping noise. The right passenger side tire was rubbing up against the steering well. A tow truck was called to tow the vehicle to the local jeep dealer and in the process he mentioned that this was a ball joint issue. In speaking with the dealership today, they have determined that this was a failure of the right ball joint which caused separation from the steering column. This vehicle has only 41,000 miles on it. The vehicle has not yet been fixed but it has been recommended that both the right and left ball joints be replaced in the car. This vehicle is 5,000 miles from factory warranty and therefore I'm told that this will not be covered by the manufacturer. It was also mentioned to me that a recall was conducted for the 2002 and 2003 models of this same vehicle but nothing for 2004. Chrysler is still investigating the situation with the dealer but they have already told me that this was not an issue that I could have prevented and was not caused by normal wear and tear. We were 5 minutes from getting on the highway where, if this failure had occurred at that high rate of speed, would have caused a rather major incident. Chrysler, at best, has told me that they will investigate with the dealer further but that they are not fully liable because this vehicle is outside of the manufacturer's warranty.
While leaving a parking area the ball joint dropped off. Nothing LED up to this major problem. A tow truck was called to deliver the jeep liberty 2004 to the local jeep dealer in wilmington, nc (neumirth jeep) dealer states it is not a warranty item. We will pursue legal action if necessary. A very dangerous crash could have happened if it was on a major highway.
Dropped kids at the movies after traveling on the saw mill parkway at 50 MPH. Went to a shopping plaza and parked. Returned an hour and a half later and when I tried to put my jeep liberty in reverse and move out from the spot my front drivers side wheel fell forward while making a very loud grinding sound at the same time. I had the vehicle towed to the nearest dealership and the tow truck operator said he sees a lot of this with the 2003 and 2004 jeep liberty's. Since I am under warranty they are fixing the problem. I investigated this online and there has been recalls on the 2002 and 2003 jeep liberty's but nothing on the 2004's. I found a site online where people have had the very same problem. Just by typing in the search box "problems with 2004 jeep liberty's." my concern is that there may be people driving this model and may have a wheel come off. I was lucky since mine occurred after I parked. The dealer called me today and said my jeep is ready to be picked up and that the ball joint and the axle was replaced and that I shouldn't worry because they replaced it with an updated ball joint -- the best that they have and the same type that was used on the recalls for the 2002's and 2003's. So I guess they will replace if the warranty is still valid and if not, people will have to pay out of pocket. I want to know why they are not putting into place a recall for the owners of 2004 vehicles? Someone may be seriously injured or even killed due to lack of knowledge of this faulty ball joint problem. As a result of the ball joint breaking - the axle broke and the brake line was punctured.
Put 2004 jeep liberty with less than 29000 miles on it in reverse and heard loud noise. The ball joint had broken and wheel was falling off. Towed to dealer where it was replaced under warranty and hopefully with a good ball joint, but dealer refused to replace left ball joint until a recall is issued by daimler chrysler for the 2004 jeep liberty's.
Hard constant pulling to right and grinding. Some times a popping noise.
I own a 2004 jeep liberty sport. I love it! I bought it from a jeep dealership & get all the service work done at the dealership as well. There have been no troubles with my jeep until recently. While I was backing out of a parking space I heard a noise and the front passenger side seemed to drop. I parked the jeep into my parking space with a terrible grinding noise as to not get hit since I was blocking the drive. I called for road side assistance to have it towed as it was not drivable. The front passenger side was sitting much lower than the driver side. When the tow truck arrived, the driver couldn't believe what he saw. The lower front ball joint had completely separated from the control arm and the tire was on the line of completely falling off. He was not equipped to remove it from the parking space without causing more damage to it at that time, so I had to have a different tow truck dispatched that would be able to raise it on a dolly and remove it from the parking space to tow it. The next day I spoke to my dealership & they said the 2002 & 2003 models had been recalled for this exact same problem. Thank goodness that this happen while I was just backing out of a parking space! I drive 35 miles one way to work on the highway at 55-65 miles per hour every single day. This would have been deadly if the ball joint had broken while I was driving on the highway! My factory warranty had expired since my jeep has over the standard 36,000 miles so I had to pay for the expensive repairs on my own. The dealership suggested that I contact chrysler customer service to pursue reimbursement of this repair bill that totaled over $2,000 for the new lower ball joints on both front tires, replacement of the axel and a new wheel as it was damaged when the ball joint broke. I have called chrysler customer service and they have not said they won't reimburse me for the repairs, but contacting the dealership for more details before they decide.
I noticed that the steering was becoming a little vague on the vehicle so I checked the lower ball joints for wear as I had heard that there were problems with them. I found that they were very loose with almost a half inch of play in them. I took the vehicle to the dealer since it was still under warranty. The dealership tech said that nothing was wrong with the ball joints. I then showed him that there was play and looseness. It turned out that he was not checking them by the service manual procedures. The vehicle has been at the dealer for over a week and a half and assuming that they still have the bad parts I will be sending them to d.c. To be examined.
While exiting a parking lot at about 10 MPH the 2004 jeep liberty I was driving made a loud banging noise and then a grinding noise. I stopped the vehicle and got out to inspect the problem. I found that the lower ball joint had separated and was shocked to see that on a vehicle with 40,000 miles. I had the vehicle in the shop at 35,000 miles complaining of a creaking noise while turning and a clunking noise over bumps and they said they could not duplicate the problem and did not see anything wrong. I would highly suggest that this be a recall or at least a technical service bulletin for the mechanics. If nothing is done to worn the owners of these vehicles more people will be killed!!!!! I know the 2002 and 03 models were recalled and reading all these problems with the 04's it is painfully obvious that the problem was not corrected by the engineering dept. At dm. I just had the vehicle towed to my local dealer and if this problem (and the torn cv boot, trans seal and rim) are not repaired under warranty I feel there is a lawsuit in order. I think it should be an auto manufactures primary goal to keep there customers safety priority #1.
2004 jeep liberty only 43,000. Was backing out of driveway, heard loud bang, right front tire fell to ground. Could not move vehicle. Damage was done to right front fender. Car was towed. Right front ball joint fell out. Was told by dealership that this was not covered under drive train warranty. Notified chrysler of incident, was also told by chrysler corp. That this was not covered under drive train warranty. Ask about a recall, and was told about a 2002 jeep liberty recall on ball joint but not on 2004 models. Found out there is a large number of other 2004 jeep liberty owners having the same type of problem.
Backing out of my mother's driveway and the driver's side front ball bearing broke into. The front of my jeep was damages severely as well as the rim etc. My jeep only has 50,000 miles on it. Very upset to read that other's have had this same problem and there is no recall on this vehicle. This is a major problem and chrysler needs to recall this 2004 jeep if it has happened to even one family.
In the weeks leading up to the lower ball joint failure, we noticed problematic steering (turning harder) and weird noises coming from the front end. (specifically "creaking" noises while turning the wheel at low speeds) on 6/17/06 we noticed the liberty pulling hard to the right. Later there was a loud "clunk" and steering was lost. Got vehicle over to the side of the road and got out to inspect, didn't see anything. Got back in and turned the wheel to the left and right and the driver's side front wheel fell off of the liberty. This was due to a lower ball joint failure. Luckily, no damage was done to the fender. Extended warranty (liberty had 44,100 miles at the time of incident) covered ball joint repair.
My 2004 jeep liberty tire broke off. The mechanic's all said it was a right lower ball joint and cv joint on the passenger side. There was no suspension damage or tire nor wheel damage it has approx. 37,000 miles on it, leaving me with the shop bill of over $600.00.
The ball joint of my left front wheel of my 2004 jeep liberty cracked causing the vehicle to collapse to the left front.
Previous | next | back to messages call or instant message deletereplyforwardspammove... Printable view this message is not flagged. [ flag message - mark as unread ] subject: jeep stuff date: wed, 21 jun 2006 12:47:22 -0400 from: "rastgoufard, shirin" add to address book add mobile alert to: [email protected] I was leaving a parking lot in my 2004 jeep liberty when I heard a bang, and my car stopped moving. I pushed the accelerator but the car did not move, it only shook and made a loud noise. When I got out of my car I noticed that all the tires were still inflated and that there were little pieces of curled metal underneath my car. The tow truck driver stated that my suspension had broken, and that the tire fell off my car, but was caught by something, hence the curled pieces of metal. The tire finally fell off the car when we towed it to the dealership. The dealership where I had bought the car from sold, and is now under new management. The car could not be fixed at that location because the mechanic was not skilled enough to handle the damage. The car then had to be towed down the street to the dealerships other location. I was told that the left and right ball joints were replaced on the car and that a new wheel was order, but is on back order. The service department stated that even without the new wheel, my car was ready and safe to drive.
A wobbling sound heard in front of vehicle while driving, along with noticeable wear on the inner portion of the front tires at 35,000 miles (or less), as well as the car pulling to the right, LED me to bring the car into the dealership for servicing at which point they replaced the lower ball joints for both front tires. Wobbling still exists as an alignment or replacement of worn tires was not performed under warranty.
2004 jeep liberty lower ball joint failure. I had to replace (at my cost) the lower ball joints at approximately 40,237 miles. I believe the oem part is defective because failure was such low mileage. Original unservicealbe ball joints are in my possession.
At a recent visit to the chrysler/jeep dealership, (16021 miles on the odometer) I had them inspect the lower ball joints on my 2004 jeep liberty. They told me that they were leaking fluid and would replace them under warranty, which they did. They explained that there was no chance of failure, but felt it was better to replace them.
2004 jeep liberty sport 2wd - front right ball joint broken 1) regular driving with nothing out of the ordinary other than creaking from the front axle. Only 38,000 miles on the vehicle. We took a turn in a residential area at about 10 MPH when a loud pop sound occurred and the vehicle skidded to a halt as the front right tire was lodged by the failing components. 2) right front ball joint failure. Car was rendered inoperable and had to be towed. If this had happened when we had been on the highway, it would have caused a (potentially fatal) crash. The car skidded to a halt at 10 MPH, and it was luck alone that had us on a residential street rather than a highway at the time we were driving. 3) we had the vehicle towed to the dealer service location (klaben chrysler, kent, oh) and are awaiting service. This issue seems very frequent after having researched on the internet! Chrysler/jeep needs to be held accountable!
2004 jeep liberty sport with only 37k miles. Driver's side ball joint fell off while driving. Subsequent hole in wheel caused blowout & had to be towed. Fortunately vehicle was going only 30 MPH and traveling straight, otherwise, serious injury or death could have resulted.
I was backing out of a parking spot, and the lower ball joint gave way. From this the inside wheel was scored, the lower control arm scraped the ground, the axle came free from the drive, leaking fluid, and damaging the boot.
The front suspension ball joints fell out while driving. Although the car was stopped immediately, damage was done to one wheel as well. The tow driver had to perform some service in order to tow the vehicle to the dealer service center. Once there, both ball joints and wheel were replaced.
The front suspension lower ball joint separation while driving,the arm came down onto the rim of the car, causing the rim to shread,my husband turn the wheel and the car veered to the left hitting the curb, and the left tire blew out,have asked the dealer before if there was any recalls on this car and the answer was no.
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