The windows in the jeep fail anytime and generally starting under 50,000 miles. What happens is the window will roll down, but then you will not be able to get it back up and it stays down, even manually raising it, it will still fall down. Chrysler is aware of the problem and has made a repair kit for the windows. The problem is to have someone repair the windows it costs $300-$400 per window. I have had my driver side window fail, the driver side back window fail and the passenger side front window fail all within a 3 year time frame. Chrysler recalled this problem on the 2007-2008 jeep liberty and after reading multiple message boards, this is a huge issue with the 2004-2005 models as well. Several people have had multiple repairs on the same window. 3 out of 4 failed windows is unacceptable.
2004 Jeep Liberty visibility complaints
Page 3 of 5: complaints 41 to 70 of 121, newest first, as owners wrote them.
From march 5 2004, 2 months after purchase of brand new jeep liberty the windows have fallen down a total of 14 times. After the warranty expired I have had to pay a total of over $780. For repair. I am 76 & on social security. The back window has fallen again 2 days ago & I can't afford to have it fixed.
On 01/02/12 my passenger front window fell down and would not roll back up. Now, since that time, on 03/16/12 my driver's side window has fell down too and will not roll up. Within, two months both of my windows have failed. There is some kind of malfunction going on here. Does this mean in four more months, that all of my windows will fail? Something should be done about this, because obviously this is a problem that not just I am having. There are a lot of others having this same problem with their jeep. Updated 04/02/12
While driving on the highway at approximately 65 MPH the passenger side front window fell into the door. The window regulator was what went wrong. Did alot of looking on the internet regarding this and found that it is a common problem with jeeps. I did not know how common until driving in 20 degree weather last week and the drivers side rear window did the same thing. I have contacted chrysler about this and was informed that it is not covered under any recall. So I now have two windows braced in the up position with 2x4's and a total loss of respect for a company that I have supported by owning their products for well over 20 years.
Power window regulator fails causing window to unexpectedly fall into the door panel. Front and rear windows failed within 3 months of each other. Multiple complaints filed on this vehicle for the same issue.
Power windows fail and window slides down and cannot be brought back up in order to close the window. Have had three of my windows fail in exactly the same way, all of them needing to have the entire window regulator and motor assembly replaced, costing over $500 in each of the three time that this happened.
Tl* the contact owns a 2004 jeep liberty. The contact stated that all five window regulators were defective. A local mechanic replaced all the window motors and the regulator, but the failure recurred. The dealer was not contacted. The manufacturer was contacted, but denied any assistance with repairs to the failure. The failure mileage was approximately 30,000 and the current mileage was 162,000.
Tl* the contact owns a 2004 jeep liberty. The contact stated that the passenger side window failed and fell down into the door panel abnormally. The vehicle was taken to an independent mechanic for diagnostic testing where the technician advised the contact that the cable that was attached to the motor was fractured. The motor was replaced but the failure recurred. The failure also occurred on the front and rear driver side window as well as the passenger side window. The vehicle was not repaired. The approximate failure mileage was 80,000. Updated 03/12/12 *bf updated 04/26/12
2004 jeep liberty window regulators. Replaced left rear window regular ($450) in 2009. Replaced left rear window regulator in july, 2010 at cost of $96 (goodwill warranty). Right rear window regulator needs to be replaced but hasn't because of cost. Now front left window regulator has to be replaced for $350. This causes hardships in inclement weather conditions while driving the windows get stuck or fall down while driving causing distractions as well as financially having to pay labor and parts costs each repeat time.
Tl* the contact owns a 2004 jeep liberty. The contact stated that the regulator in the driver side rear window would constantly fail. The dealer replaced the window regulator numerous times, but the failure recurred continuously. The manufacturer was notified, but denied any assistance with repairs to the failure. The failure mileage was 27,844 and the current mileage was 107,925.
Tl* the contact owns a 2004 jeep liberty. The contact stated that the rear window regulator became inoperable. The dealer replaced both regulator units, but the failure recurred. Since the repair, the second rear window became inoperable. The manufacturer was notified and made an attempt to repair the defect. The failure mileage was 75,000 and the current mileage 84,000. The VIN was unavailable.
Tl* the contact owns a 2004 jeep liberty. The contact stated that all four windows fell down into the dorr panel. The vehicle was taken to the dealer where the dealer confirmed that an unknown plastic part needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired and the VIN was unavailable. The failure mileage was 30,000 and the current mileage was 88,000.
Tl* the contact owns a 2004 jeep liberty. The contact stated the drivers side window fell into the door and she was unable to place it back in position. The vehicle was taken to the dealer who diagnosed that the window regulator and motor needed to be replaced four years after the previous failure occurred. The manufacturer was made aware of the failure but only advised the contact to contact the federal safety agency. The vehicle was not repaired. Updated 11/03/11*lj updated 11/14/11
Tl* the contact owns a 2004 jeep liberty. The contact stated that both windows on the drivers side fell down into the door panel. The vehicle was taken to an authorized dealer, who stated that the regulator lift plates failed. The dealer replaced the front regulator lift plate, but the rear window was not repaired. The manufacturer informed the contact that the failure was not covered under warranty or recall. The failure mileage was 60,000 and the current mileage was 68,000.
Tl* the contact owns a 2004 jeep liberty. The contact stated that the passenger side rear window fractured into the door track and she was unable to open or close the window. The contact mentioned that the failure occurred three times prior to the most recent failure. The vehicle was taken to a local mechanic who diagnosed that the window regulator was defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was out of warranty. The VIN was not available. The vehicle was not repaired. The failure mileage was 68,388 and the current mileage was 92,400.
Tl* the contact owns a 2004 jeep liberty. The contact stated that as he drove over a road bump at 35 MPH, both rear windows fell into the door panel and fractured. The dealer was notified of the failure who advised that each window regulator would need replacing at a cost of $400 per window. The vehicle was not repaired. The manufacturer was notified of the failure who offered no assistance. The VIN was unavailable. The failure mileage was 110,000.
Power window regulator failure. This is the fourth time in 2 years. This is a major problem that is very expensive to fix. The regulator fails when the car is not even in motion. The window will fail to roll up or down when the regulator fails and it makes a grinding sound when you try to roll the window up or down. This is obviously a huge problem judging by how many complaints are listed on this website. Jeep needs to recall the power window regulators in these vehicles and take care of their customers. Who has three hundred dollars to fix an ongoing problem two times or more a year. I am a very upset customer and I think something needs to be done about this problem.
The window regulator for the rear driver's side window has failed, leading to the window unable to roll up and loss of window control that leads the window to fall inside the door and glass to shatter.
Re: failure of passenger side power window (1) while driving to work, I attempted to roll down the passenger side door window and the window just fell down inside the door. At that point, I was unable to roll up the window. (2) the window could not be operated by the power switch and therefore, I had to remove the door panel and secure the glass with a piece of wood. (3) the failure has not been corrected at this time. While researching this problem - I have found that this is a reoccurring problem across the country with jeep liberty's and I feel that this is a great safety problem. The glass in the window is for protection and should it fall out while driving at a normal rate of speed - this could potentially cause damage to the driver, passengers or other cars on the highway. I feel like chrysler corperation should bear the costs to correct this problem and not leave it up to the owners to correct this defect in the liberty. There are pages and pages online with liberty owners who have had this same problem. Just entering (jeep liberty window problems) will take you to numerous complaints about this issue. It is disheartening to still be paying on a vehicle that is like new but is falling apart. I was already involved in an accident in which the faulty ball joints just gave way. Thankfully, I was not on the interstate when this happened. Now this failure of the window is another recall I would like to see happen. It would be appreciated if you would make chrysler corporation stand behind their products. The jeep liberty is not a cheap vehicle to buy but it is certainly cheaply made and it is sad to wonder what is going to happen next while driving this vehicle.
I have a 2004 jeep liberty in which 3 of the window regulators have went out. The reason this is an issue is driving down the freeway my driver window regulator quit working, the window fell down into the door. I almost wrecked because of the distraction and sound of my window falling.
Tl* the contact owns a 2004 jeep liberty. The contact stated that both rear window regulators failed to operate at different times, which caused the glass to unexpectedly release down inside the door panel. The failures occurred while driving over a railroad track and when the vehicle was stationary. The vehicle was first taken to an authorized dealer, where they were unable to perform a repair at that specific time. The vehicle was then taken to an independent mechanic, where they replaced the rear passenger side window regulator. The rear driver side window regulator had not been replaced and the window was temporarily secured in a closed position with tape. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,630.
Tl* the contact owns a 2004 jeep liberty. The contact stated the front passenger and driver side automatic window regulator failed. The rear driver's side window regulator also failed on a separate occasion. The vehicle was taken to the dealer where the window regulator was replaced for each failure at different times. Most recent the rear driver's side window regulator failed for the second time and had not been replaced. The manufacturer was notified and they were unable to provide assistance for the continuous malfunction. The approximate failure mileage was 45,000. The VIN was unavailable.
I have a 2004 jeep liberty. On june 7, 2011 the passenger rear window just fell down inside the door. Our extended warranty doesn't cover replacing window regulators. That cost $300 to repair. Then, on june 27, 2011 the passenger front window just fell down inside the door. It is in the repair shop and it will cost another $300 to be repaired. The driver side window regulator is also about to break. When I put the window down the whole inside door panel expands and the repair shop said it's about to break. I think its a big safety hazard if my windows just fall down inside the door especially when I'm driving and have small children in the car and weather conditions. Also, when the window falls inside the door it makes a loud noise which is a distraction from the driver. There needs to be a recall because my repair guy said that these regulators have to be replaced quite often at $300 a pop!!! I am not a satisfied customer what so ever.
Jeep liberty 2004. The window regulator of the rear driver's side window has now broken three times in the last four years. I have used that window less than ten times during the ownership of the vehicle. The window regulator will simply break without warning, causing the window to fall. This is a danger to the unsuspecting driver and any potential passengers; not to mention if this occurred in the cold of winter. This is a defective product with this occurrence happening to thousands of other individuals. The car cannot be properly secured as the window will not stay in the upright position and will open completely on its own. It is a safety hazard as you cannot have a child in the rear of the car. This part needs to be recalled.
Window regulators have been repaired 9 times on my vehicle. Please contact mack massey jepp in el paso and bill luke jeep in phoenix for details. This has been ongoing thing since 2008.
The rear drivers side window regulator needs replacement as it is defective. The extended warranty nor the dealership will cover this very common defect which will cost me $450.
2004 jeep liberty ~ the passenger side window regulator failed and the windows dropped. Window had to be taped to the door frame until we could get it to the dealership. Jeep is aware of this problem but fails to do anything about it.
Tl*the contact owns a 2004 jeep liberty. The contact stated while driving 70 MPH, the driver side window fell down and could not be closed. The dealers diagnosis determined that the regulator was defective. The two rear passenger and driver side windows were repaired numerous times, but the failure recurred. The manufacturer was contacted. The failure mileage was 27,000 and the current mileage was 69,000.
I'm working in a big city and park my car all day in a open parking lot. The left rear window of my car was open, not sure if it was open all day.. For right now im duck taping that window from the inside, nothing has been done yet waiting to order and have it fixed, part alone will cost at least $ 150.00 and then repair cost?????
I've now replaced two window regulators...well, not exactly the whole thing. After doing my research I found a person that fabricates the vinyl plastic piece that is always under strain that literally supports the window out of .... Metal! (genius). I've purchased one for all the windows and am installing them as needed. Who in their right mind would think that little piece of plastic is going to withstand the test of time? This was a very very poor engineering solution. A soft material like that should not be put under constant strain of pull and weight. This is truly a faux pas on chryslers' behalf. It's like the part was deployed to ensure constant income due to repair! I've read hundreds and glanced at thousands of issues regarding this design and part. I am just beside myself from the manufacturers lack of response. Shame on you jeep!
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