While driving down the highway, the rear driver-side window began to open of its own accord. Trying to stop the window from lowering further using the control button on the console did nothing but make a terrible grinding noise inside the door. Within five miles of driving, the window glass had disappeared into the door panel. This has happened twice now. The first time was a year ago, mid-april 2010, also while driving on the highway. This year it happened to the same window again, mid-april 2011, which means the replacement parts failed, too. The wind in the car was awful, not to mention the cold! It certainly made for a noisy, freezing, and uncomfortable drive. When I arrived at my destination, I had absolutely no way to close up my car, since the window glass had disappeared into the door. I was very afraid someone would steal my car.
2004 Jeep Liberty visibility complaints
Page 4 of 5: complaints 71 to 100 of 121, newest first, as owners wrote them.
Normal use of the vehicle. Normal use of the power windows. No bumps, accidents, rough driving, inclement conditions, rough terrain, unusual external force applied or anything that would constitute replacing the third power window regulator in approximately 2.5 years. I've fortunately only had to replace the right side of the vehicle's window regulators. Both the front and the rear have gone out, the rear twice in the past 2.5 years. Jeep has apparently only acknowledged the issue because of the part number revision of the part 6 times since 2004. It would be great to have this problem fixed once and for all and to have all the regulators replace by an authorized dealer with a part that can be guaranteed for the life of the vehicle. I don't want money since this hasn't cause and personal or property damage but I would not like to pay hundreds of dollars every 6-9 months to replace a part that technically should last 5 times as long as it does.
My spouse was driving on the highway when the left window fell into the door of our 2004 jeep liberty. On further research I became surprised to find hundreds of complaints about the same problem. The costs for repair are nuts and unwarranted because of poor design by chrysler. How is it that the ones to pay for all the mistakes created by manufactures ends up being the consumer. We have done enough for the big corporations it is time to do something for the people. I'm going to recommend to all that I know not to purchase chrysler products.
Tl*the contact owns a 2004 jeep liberty. While driving approximately 65 MPH the rear passenger window rolled down on its own. The vehicle was taken to the dealer where the technician stated that the window regulator unit needed to be replaced on all four windows. The failure occurred nine times on all four windows intermittently. The repairs were made to the window regulator unit eight times. The manufacturer was contacted and stated that they would pay for the parts. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 30,000.
I am a 2004 jeep liberty owner. While driving my vehicle, I attempted to lower my passenger window on a clear sunny day. My passenger side window made a loud pop and then my window fell down. It would not go back up. I finally pulled over and tugged it up in to position and got it to close. It now will not raise or close properly. I called the dealership service department and they tell me it is the window regulator has failed. This sudden collapse of the window caused me to look immediately right to see what I thought was something hitting my vehicle. Then the surprise of my window dropping while driving in traffic. This could have caused me to make a sudden driving error causing an accident as it scared me when it happened. It was a very loud pop sound ! I called the dealership service department and I was told it would be about $500.00 to fix. After researching this on the web, I see I am one of thousands with defective windows that drop for no reason in these doors of the jeep liberty. Some 6-7 times. We as consumers deserve better from chrysler. If you check the service records for this problem it should stand out like a sore thumb. We desperately need a recall of for this part of the vehicle that the dealerships are willing to replace while under warranty and acknowledge there is a problem and replace the defective ones but once the warranty expires then we are on our own. The problem is in the design itself. The window regulator is causing problems that are a safety concern and hazard. Please investigate this issue with the jeep liberty. Customer service is no help. They tell me to pay the repair expense (caused by the manufacturer's cheaply made product) then send in my receipt and it may get reviewed. This is a safety issue. There are too many that are having to be replaced. This is a problem. I urge someone to launch an investigation into this. This is not jeep quality that I thought I was purchasing when I paid the huge amount for this vehicle brand new.
Within months I have had all four of my window regulators break in my vehicle and all four windows fell completely into door. Two of the times I was driving down the road when window fell. Very expensive to repair already repaired one, now all four broke. Cannot get window to go back up. My extended warranty which I paid alot of money for does not cover these expensive parts. How many complaints does it take before making this a recall.
Tl*the contact owns a 2004 jeep liberty. The contact stated that the windows fell down on their own. The vehicle was inspected by a dealer who informed the contact that the regulator had failed. The vehicle was not repaired. The failure mileage was 160,000.
2004 jeep liberty. Consumer states regulators for the rear power-windows regularly fail, causing the windows to fall into the door panels at which time they cannot be closed. *tgw the consumer stated since 2006 he and his wife have experienced the problem a total six times, three for each rear window. *jb the consumer stated the driver side window fell into the door panel while his wife was driving on the freeway. The is now the seventh incident. Updated 10/20/11.
Passenger side, back window is stuck in the down position on my 2004 jeep liberty.
2004 jeep liberty, rear driver side electric window drops down into door, jams door lock, runs down battery-all due to a tiny plastic part breaking repeatedly. I paid to have this fixed in 10/15/08 ($205),read on internet all jeep owners all models with electric windows having same problem. So, did not use window or door ever since. Same clip broke and was replaced under warranty 9/18/09. Still don't use door or window. Same clip broke again 10/25/10. No longer under warranty so dealer won't repair. Called jeep corporate. They refuse to even consider working with me or explaining what they will do until I get "an official diagnosis" from a jeep dealer which will cost me $94.50 to get. Only then will they even talk to me about this problem. Everyone is having this problem.a tiny plastic clip into which the fuzzy cable connects gets worn over time and breaks. No rocket science there, take a thin piece of plastic and put metal against it and even if not used will vibrate if you drive the car and it will break. Costing jeep owners big time.first time it stranded my daughter in the middle of the night,jamming the door and running down the battery as electric window kept trying to engage. Now it is sitting in my yard,cannot secure my car as windows is down inside door,and have plastic over window to keep out the rain. This is ridiculous. Case # now with jeep is [xxx],case manager casey, 1‑800‑763‑8422 but like I said,until I'm willing to pay $94.50 for "official diagnosis" of a broken ten cent part,they won't tell me if they will work with me at all or to what extent. Only that without the diagnosis, nothing can be done further. First time it broke, sitting in driveway. Second time I pulled up in parking lot and exited front door when window in rear door crashed down inside, I hadn't even touched the door. This time broke in parking lot, no one in car. Window just falls down into door. Costing jeep owners big time, you have to change entire window regulator, jeep won't sell clip.
2004 jeep liberty. Plastic bracket on window regulator breaks. Have replaced both front and back door regulators. From internet postings - appears I am one of several thousands with this problem. Chrysler dealerships want to replace entire piece along with window. $500 repair over $4 plastic bracket.
Tl* the contact owns a 2004 jeep liberty. The contact stated that the vehicle was parked when front passenger window fell into the door panel abnormally. The vehicle was taken to the dealer where the contact was informed that the window regulator would need to be replaced. The contact stated that the vehicle was repaired fro the exact same failure seven times. The vehicle was not further repaired for the most recent window failure. The failure mileage was 49,000 and the current mileage was 69,000.
My 2004 jeep liberty continues to have problems with the door regulator. This is the fourth time it has happened and chrysler will not recall the defective part. The glass on the door will slide down, and the window will not operate. This has happened twice on the highway and it is very dangerous. The repair cost is approx $500 each time this has happened. It keeps happening to the windows that I have even gotten repaired already. The dealer stated that it was a defective part, they changed the part and now they are going back to the original as that one was no better. So even though I am getting the windows repaired, it continues to happen to all three of the windows. There is only one that it hasn't happen to.
Tl*the contact owns a 2004 jeep liberty. The contact stated that the front passenger window regulator failed and the window dropped inside the door. The vehicle was taken to an authorized dealer where the contact was informed that the regulator needed to be replaced. The contact called the manufacturer who stated that someone would call him back; he was currently awaiting the call. The current and failure mileages were approximately 47,000.
My 2004 jeep liberty had all 4 window regulators snap within a week of each other. The windows fall into the door, and I am worried about theft.
2004 jeep liberty in good repair, drivers side window fell into the door and could not be raised. Motor makes a grinding sound. There was no crash, the window worked the day prior.
Was driving down the interstate and noticed the back window came down about 4 inches. Tried to raise the window using the power button and heard a loud pop. Tried again and heard another pop. The window does not roll up. I can raise it by hand but it does not stay up.
Left rear window regulator keeps breaking. Has been replaced twice. Now the driver's window is starting the same thing. Very costly. Chrysler dealer won't help with the cost.
I have owned my 2004 jeep liberty for since november of 2003. Since that time I have replaced the rear window regulators 6 times. Now that my extended service contract is running out, I contact jeep and was told that they would consider helping me on an incident by incident basis. I don't understand why this isn't a manufacturing problem and should not be addressed by the company. I have $600 invested in this problem and don't feel that I should have to invest more of my hard earned money for a manufacturing defect.
My 2004 jeep liberty driver's side rear window opened on its own while driving on highway. I never open this window. It seems to be a well-known issue to jeep but because no one seems to have died as a result (yet), they refuse to issue a recall.
Tl* the contact owns a 2004 jeep liberty. The contact stated the rear windows suddenly fell down due to a broken regulator. This occured while the vehicle was parked in a parking lot. The contact stated this has happened six times. The contact took the vehicle to the dealer to have them replace the regulator. The manufacturer had assisted the contact with the cost of the repairs but the contact stated the repair is not remedying the problem. The dealer informed the contact the regulator is made of plastic and it melts due to the heat and that's what causes the regulator to malfunction. The failure mileage was 110,000.
While driving through congested traffic on the highway, the rear window of my 2004 jeep liberty made a grinding noise and unexpectedly fell down inside of the door, my dog nearly fell out and I nearly caused an accident while pulling over to safety. My family and I had to drive 45 minutes in the rain with no rear window. I have since learned this is a very common problem with power windows in the jeep liberty years 2002-2006 and there is even a company that stays in business selling replacement parts specifically for this problem (http://www.steigerperformance.com/products/sp13001.html).,
I bought a 04 jeep liberty for my son. The driver's window went out immediately after buying it. Research showed thousands of occurrences of this happening to people everywhere. The nylon support bracket is not strong enough to perform its designed function and breaks over and over again with no recall from chrysler. This is a safety issue and for that reason chrysler should issue a recall and fix this problem. Chrysler seems to be just getting rich off of fixing their badly engineered window regulator at the consumers expense. I am sure glad the government gave them bail out money but when will they accept responsibility for their poor design and recall this window regulator bracket. In my case, only the nylon support bracket that supports the window to move up/down the track is broken. This is a shameful way for a car maker to handle a problem that is obviously a design flaw. Some agency needs to force chrysler to own up to this and help the consumer get what he paid for - a vehicle with power windows that work as designed.
11 months ago my driver side rear window regulator broke and I had to have it fixed. They said it happens because of the heat. Fine, I forked out a few hundred dollars and a few hours of my time. Then yesterday I got into my car and sure enough the window was down, when I tried to roll it up and nothing happened I immediately called the dealership. They set me up with an appointment for this morning. They said it happens all the time and chrysler is aware of the problem, but is not doing anything about it, rather they are making more money off of the customers in the repairs. There are thousands of complaints about this online, and now this is the third regulator my car has had, with no guarantee I won't be back again next year for another.
I have a 2004 jeep liberty and on 4 separate occasions have had the driver's front and rear windows fall into the door unexpectedly due to a failed window regulator. On two of these occasions the window failure occurred while the vehicle was in operation. On all four occasions, the dealership charged me $325 to fix the window even though they admitted that it was due to a faulty part because I was no longer under warranty. The rear driver window has failed on 3 separate occasions, each time, within less than a year of having the regulator replaced at a jeep authorized dealership. The service manager at my jeep dealership has admitted to me that it is a faulty part and that the right thing would be if chrysler were to issue a recall for the parts.
My 2004 jeep liberty has had the same broken window three separate times. The regulator inside the window motor is poorly designed and snaps. I have just read hundreds of complaints on the internet about this and several other people said they filed a complaint as well. The window basically falls down, and it could have easily shattered all over my three year old who was sitting beside this window. Now it is 100+ degrees here and I have to try to unsafely rig this window so it doesn't fall and break. Chrysler will give an estimate of over $500 to fix this. This is the third time. Something needs to be done to fix this issue and now.
I have a 2004 jeep liberty. The passenger side window fell into the door. Took it to a repair shop and was told the regulator had failed. I have read several instances of this type of failure on this model vehicle. Why isn't the federal safety agency doing anything about this?
The driver's side window regulator failed and the window was inoperable. The regulator was replaced by a mechanic.
Jeep liberty window regulator breaks allowing window to fall down into door and remain inoperative until fixed. We own a 2004 liberty and have now had 12 regulators repaired/replaced over 6 years because of some executive decision to cut cost with a plastic part vs steel. Been caught in monsoon with broken window, 100+ degree temperatures with broken window. This can happen at any time/mileage, moving or stationary, using or not using windows.
Purchased vehicle used, low miles 32,764, january, 2009. Around early august, 2009, the passenger window fell down and wouldn't go back up. You could hear motor running when window switch was pressed. Called chrysler on 8/10/09. They advised window regulator was known issue with chrysler (they assigned case number). Advised me to call dealer. I did. Out of stock. Too, they would have to open door panel and charge me $59.95 just to take panel off. He would then have to call chrysler once the panel was off to see if they would agree to fix it. Ridiculous. Told him to call back when in stock. When I didn't hear back, I phoned a couple more times and then gave up. Went ahead and had it fixed by a repair man 9/2/09 at a cost of $230. The third week of october, 2009, the rear driver side window fell down a few inches and wouldn't go up or down. The rear passenger side window would not go up or down. You could again hear the motor running when the window switches were pushed. The two rear windows cost me $400 to have fixed with my repair man. I had given up on the dealer. In all three instances, I was shown the broken part that was taken out of the door panel. The cables are breaking free in the window regulators.
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