I was driving home after picking up my kids from school and noticed that my back end was swaying slightly. I thought it might be from a wet road surface but then noticed a crack and groan when I drove up my curb on to my driveway. I got out and looked under the vehicle and noticed that my passenger side lower control arm was completely rusted through and my rear axle was slightly skewed with the passenger tire slid forward in the wheel well. I noticed that chrysler had a recall for this very problem (safety recall l27/the federal safety agency 12v‑085 rear suspension lower control arms) but mine was not covered because I don't live in a 'salt belt' state. I live in omaha, ne and our roads are salted every winter. I believe this is directly associated with the previous recall and would like chrysler to replace my lower control arms.
2005 Jeep Liberty suspension complaints
Page 5 of 10: complaints 101 to 130 of 262, newest first, as owners wrote them.
Timken corporation had recall 12e047000 but [xxx] is a non working number. As new owner of jeep need verification recall was complete on jeep. Need help to verify if recall correction has been completed or not. Need valid contact information for timken corporation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2005 jeep liberty. The contact stated that while driving 20 MPH, the rear suspension control arm failed and caused the contact loose control of the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the rear suspension control arm was corroded and the wheel alignment needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 113,000.
Corroded upper control arm needs to be replaced.
Tl* the contact owns a 2005 jeep liberty. The contact stated that while driving at various speeds, the rear of the vehicle continuously swayed from side to side making it nearly impossible to control the vehicle. The contact mentioned that the failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the rear control arm and bushings needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 177,000.
Hi there, I am taking my jeep liberty for a recall on the rear suspension lower control arms to my local chrysler dealer tomorrow june 27, 2013. Apparently the recall was made because the control arms are made out of a material that can corrode and break without warning causing a crash. I find this interesting because on june 26, 2012 almost a year ago to the day, I had the jeep in for a replacement of the transfer case and the mechanic replaced my front control arm noting that he had never seen such a thing, it was rotted almost completely through and those almost always outlast any vehicle they are on. I paid $549.00 to have that replaced and I would think it was the same cheap metal as the rear control arms...why wouldn't it be? Anyways, I would like to be reimbursed for the repair of their cheap parts. I am also very concerned about the pending recall on the gas tank placement of my liberty which can cause a fire or explosion. I am not a mechanic and trust auto companies to keep my safety and that of my family to be paramount. If I had of known that there was a potential danger to our lives that could have been avoided I would never, ever have purchased this vehicle. I might also mention that besides the front driveshaft, the rear control arms, the transfer case replacement, I have also had the rear end redone twice now. I have the original bills for all of this work. If chrysler had any decency at all they would recall these vehicles without question. I am in ontario, canada and your sheet does not allow me to choose this option so state and zip will be incorrect.
Tl* the contact owns a 2005 jeep liberty. The contact stated that she received notification of the federal safety agency campaign id number 06v288000 (suspension: front lower ball joints) and took the vehicle to the dealer for recall repairs. The dealer refused to perform the recall service because the driver and passenger side upper ball joints were corroded. The vehicle was not repaired. The failure was reported to the manufacturer, but the manufacturer refused to provide any financial assistance for additional repairs outside of the recall. The failure and current mileage was 83,000.
Tl* the contact owns a 2005 jeep liberty. The contact stated that while driving 20 MPH, the front driver's side ball joint malfunctioned, making the vehicle difficult to steer. The contact was able to move to the side of the road and the vehicle was towed to a local mechanic. The mechanic stated that the malfunction was caused by rusted ball joints. The mechanic replaced both front ball joints. An authorized dealer was contacted and advised that the vehicle was previously repaired under the federal safety agency campaign id number: 06v288000 (suspension). The failure mileage was 130,000.
Tl* the contact owns a 2005 jeep liberty. The contact stated that while driving 5 MPH, the vehicle became uncontrollable. The vehicle was towed to a mechanic for inspection where the contact was advised that the driver's side rear control arm was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 122,000.
Tl* the contact owns a 2005 jeep liberty. While driving approximately 20 MPH proceeding to make a turn, the vehicle loss control without any warning. The contact was able to regain control and continue driving. The failure occurred sporadically. The vehicle was not repaired. There was a the federal safety agency recall campaign id number 12v085000 (suspension:rear); however, the VIN was not included. The manufacturer was notified of the problem. The approximate failure mileage was 100,000.
Tl* the contact owns a 2005 jeep liberty. The contact was driving approximately 55 MPH when the steering wheel became difficult to maneuver. The contact stopped the vehicle on the shoulder where it was towed to the dealer for diagnostic testing. There was a recall under the federal safety agency campaign id number: 12v085000 (suspension:rear) however, the manufacturer was made aware of the failure and advised that the VIN was not included in the recall because the recall did not cover the state in which the contact resided. The vehicle was not repaired. The approximate failure mileage was 128,000.
Tl* the contact owns a 2005 jeep liberty. The contact stated that while pulling out of the driveway the rear driver side control arm broke. The contact stated that the failure was due to the control arm being completely corroded. The manufacturer was made aware of the failure who stated that the vehicle was not included in the federal safety agency recall campaign id number: 12v085000 (suspension rear. The contact was told to take the vehicle to the dealer to see if the failure was in fact consisitent with the recall and the dealer stated it was, but the manufacturer refused to pay for the repair. The failure and current mileage was 100,000.
Tl* the contact owns a 2005 jeep liberty. The contact stated that he received a recall notice for the federal safety agency campaign id number: 12v085000 (suspension:rear). The contact attempted to have the vehicle repaired but was told that there was a waiting list for recall repairs. The contact made several attempts to have the vehicle repaired and was told that the manufacturer was only shipping the necessary parts one at a time. The vehicle was not repaired. The failure mileage was unknown.
2005 jeep liberty. Consumer writes in regards to safety recall concerning rear suspension lower control arms *tgw the consumer stated he has been trying to get the recall done with no success. The dealer informed him, that he would be placed on a list, due to the limited availability of parts.
Tl* the contact owns a 2005 jeep liberty. The contact stated that the vehicle was serviced under the federal safety agency campaign id number:12v085000(suspension:rear). Several months later while driving 25 MPH, the contact encountered difficulty steering and maintaining control over the vehicle. The vehicle was towed to the dealer who confirmed that the driver's side ball joints needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and the current mileages were 100,698. ...updated 10/17/12 *bf updated 11/27/12*lj the consumer stated another ball joint fell off. Updated 11/28/2012 *js updated 12/04/12
Tl* the contact owns a 2005 jeep liberty. While driving up an incline at approximately 25 MPH, the rear of the vehicle began to sway across the road. The contact was able to gain control and resume driving. The vehicle was taken to an authorized dealer who stated the rear upper control arm was severely damaged due to rust corrosion and would need to be replaced . The vehicle had not been repaired. The manufacturer was notified and they informed a case manager would follow up with a call to assist with the suspension defect. The approximate failure mileage was 80,000.
Tl* the contact owns a 2005 jeep liberty. The contact stated that after receiving notificatino of the federal safety agency campaign id number: 12v085000 (suspension:rear) he contacted the dealer to schedule an appointment. The dealer stated that the manufacturer had not shipped them the parts needed in order to remedy the recall problem. The manufacturer was made aware of the problem who advised the contact to locate another dealer. The contact believed that the vehicle was not repaired in a reasonable amount of time. The failure mileage was 68,000.
2005 jeep liberty. Consumer writes in regards to safety recall l27/ the federal safety agency 12v‑085 *tgw the consumer stated when she called the dealer to make an appointment, she was informed there was a parts shortage and they were taking names, vehicle identification numbers, and phone numbers and she would be contacted when the parts arrived. The consumer stated it has been two months and the parts were still not available.
Tl* the contact owns a 2005 jeep liberty. The contact stated that the vehicle was taken to an independent mechanic for unrelated repairs and they detected that the front upper control arm, lower and upper ball joints would need to be replaced. The failure resulted in the inner tread belts on both front tires wearing prematurely. The vehicle was repaired with the replacement of four tires. Six months later, the tires exhibited the identical tread wear failure. The vehicle had not been diagnosed or repaired. There was a recall under the federal safety agency campaign id number 06v288000 (suspension: front: control arm: lower ball joint); however the part was on national back order and the dealer was unable to provide an estimation on when the part would become available. The manufacturer was notified of the problem. The approximate failure mileage was 97,000.
Tl* the contact owns a 2005 jeep liberty. The contact stated there was a recall the federal safety agency campaign id number: 12v085000 (suspension:rear). The contact had not experienced any failure on the vehicle or in relation to the recall but stated that the recall was issued for vehicles in the salt belt states. The contact stated that the vehicle was moved to a location in a salt belt state from georgia to chicago, illinois and was concerned that the vehicle could be affected by the recall. The manufacturer was contacted and advised the contact that they were not responsible since the vehicle was purchased and registered in georgia, which is not part of the states listed on recall. The VIN was unavailable. The approximate current and failure mileage was 110,000.
The federal safety agency campaign id number: 12v085000 the federal safety agency action number: ea11013 component: suspension:rear rear corrosion on rear lower control arm. Catastrophic failure of left rear lower control arm. Chrysler states that because I don't live in listed states in this recall, that I am not covered. Incidentally, I live in kentucky, less than 10 miles from ohio border, which is covered. I owned this vehicle since new and always garaged kept. I can provide pictures, etc. Of vehicle. It is evident that the under carriage of vehicle is rust free except these control arms. Please expand current recall as this is a known problem, but reaching further than suspected.
Tl*the contact owns a 2005 jeep liberty. The contact stated that she received notification of the federal safety agency campaign id number 12v085000 (suspension:rear) and an authorized dealer was notified to secure an appointment for recall repairs. The contact was informed that the necessary parts were on back order. The manufacturer was then notified and the contact was referred back to the dealer. The vehicle was not repaired. The failure mileage was 54,000. Updated 06/25/12
Tl* the contact owns a 2005 jeep liberty. The contact was traveling 25 MPH when the left front ball joint failed and caused the engine to fall. The contact had the vehicle towed to a mechanic and was told that the ball joint failed and as a result, the upper control arm also failed. In addition, the mechanic advised the contact that there was a recall for the ball joints. The mechanic replaced the left front ball joins and the vehicle was taken to the dealer for repairs under the manufacturer's recall. The dealer advised that the driver side ball joints would be replaced under the recall, but not the upper control arms. The failure and the current mileage was 130,000. Chrysler denied the consumer's request for reimbursement, by stating the work was not performed by an authorized jeep dealer. Updated 05/17/12 updated 05/21/12 updated 05/31/12
Tl* the contact owns a 2005 jeep liberty. The contact stated that while driving 10 MPH, the vehicle became uncontrollable had to be towed to the dealer. The contact had previously received notification of the federal safety agency campaign id number: 12v085000 (suspension:rear). The contact was awaiting diagnosis of the failure to determine what repairs were needed. The manufacturer was maded aware of the failure. The failure and the current mileage was 199,802.
Tl* the contact owns a 2005 jeep liberty. The contact stated that while driving approximately 75 MPH, a loud metal to metal noise emitted from underneath the vehicle. The vehicle began to travel uncontrollably; however the contact was able to regain control and came to a complete stop. The vehicle was towed to an independent mechanic, who stated that there was a recall associated with the federal safety agency campaign id number 06v288000 (suspension: front: control arm: lower ball joint). The mechanic advised the contact to take the vehicle to an authorized dealer. The vehicle was then towed to the dealer. The recall part was on a massive back order and the technician was unable to provide an arrival date. The contact had significant concern of a potential safety hazard while waiting on the part. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.
Received notice about the recall of rear suspension lower control arm and the details of approximately how long it would take to fix given an appointment has been made and part was ordered. Made an appt. With dealer two weeks in advance and according to the recall statement the work would take approximately an hour but give it more time in case of a congested schedule oat dealer. At no point was I made aware that the work would apparently take half of the day. This dealership is approximately an hour from my home and was not prepared to spend half of the day sitting in the dealership, nor was I made aware that I should be prepared to spend half the day there when the recall notice says the work only takes an hour. Therefore, my car is still not fixed and I will have to find another jeep dealer that will better adhere to the appointment time they had me make.
No parts may fix by end of may and it is now the mid of april I received a safety recall notice from chrysler for my jeep liberty 2005. "safety recall l27/the federal safety agency 12v‑085" rear suspension lower control arms" informing me that rear suspension lower control arm may be corroded and could break without warning and it could cause a loss of control and cause a crash. The local jeep dealers inform me that they have no parts and chrysler send them few and will not fix my car by the end of may and it is now the middle of april.
Tl* the contact owns a 2005 jeep liberty. The contact stated that while driving 30 MPH, the vehicle started to jerk violently causing the driver to loose control of the vehicle. As a result, the vehicle rolled over several times. The contact mentioned that none of the air bags deployed and no warning lights were illuminated. A police report was filed and no injuries were reported. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure and the current mileages were unknown.
Tl* the contact owns a 2005 jeep liberty. The contact stated that the front driver side ball joint separated from the vehicle, causing the control arm to bend. The dealer and manufacturer were notified of the failure, but advised the contact that they were only required to repair what was stated in the federal safety agency campaign id number: 06v288000 (suspension:front:control arm:lower ball joint) one time, and denied any assistance with any further repairs to the failure. The vehicle was not repaired. The failure and the current mileage was 134,755.
While merging onto route 17 in nj ( a highway) in my 2005 jeep liberty and going approximately 45mph the upper ball joint on the front drivers side broke causing that drivers side wheel to come off and become wedged between the lower control arm and the road . Luckily I managed to get the jeep to slide to a complete stop on the shoulder of the road without colliding with any other vehicles. Unfortunately this same type of incident occurred just 7 months earlier in august of 2011 while I was driving south on the taconic state parkway at 60mph the front passenger upper ball joint broke apart causing that wheel to fall off and under the jeep, once again a miracle that I managed to get the truck to slide off the road without involving any other cars !
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