We are being charged for an orc module because this particular year make and model only qualifies for a tipm reprogram, although makes and models of the previous year and latter years qualify for free orc module replacement and tipm reprogram. We are now being charged $375 for something we had no control over.
2012 Jeep Liberty airbags complaints
Page 4 of 7: complaints 71 to 100 of 169, newest first, as owners wrote them.
The airbag warning light stays on. This vehicle was never in an accident. The light just came on and stayed on when the vehicle was started. An appointment has been made to have this checked, but after investigating online I have found multiple complaints about this. I wish jeep would cover this as it seems quite expensive to repair.
Tl* the contact owns a 2012 jeep liberty. The contact stated that while driving at various speeds, the air bag warning light was illuminated. The contact stated that the vehicle was taken to a dealer where it was not diagnosed or repaired. The contact referenced the federal safety agency campaign number: 13v282000 (air bags, electrical system) to the dealer but was informed that the recall remedy would not repair the air bag warning light failure. The manufacturer was not made aware of failure. The failure mileage was 36,000.
The airbag warning light appeared on the dash and remained lit while driving. The vehicle was taken to a chrysler jeep dodge dealer where the n38 recall to repair the active head restraints was completed. After which the airbag warning light remained lit. After diagnosing the problem, it was determined that the occupant restraint control module needed to be replaced. The vehicle is out of warranty and there is no current recall on the orc module however, this is a safety issue which should be covered by the manufacturer. Fca USA llc was contacted regarding the issue and reported that unless the vehicle was under a third party service contract, chrysler could provide no coverage on this safety matter. In addition to the two most recent safety issues (the n38 recall and the orc module), this vehicle also had an additional safety problem in march 2014. While driving on the highway, the vehicle completely shut off. After towing the vehicle to a chrysler jeep dealer it was determined that the PCM (the cars computer) had gone bad and needed to be replaced. Although the car was under warranty at the time, this was still an additional safety issue. This car was purchased new from a certified chrysler jeep dealer and has had no major accidents or water damage and has been well kept with regular scheduled maintenance.
Tl* the contact owns a 2012 jeep liberty. The contact received a notice for the federal safety agency campaign number: 13v282000 (air bags and electrical system). An appointment was scheduled and the dealer stated that the recall repair was completed; however, the contact felt otherwise. The contact had not experienced a failure until the vehicle was taken to the dealer for the recall repair. The air bag warning light illuminated shortly after the dealer's repair. One dealer indicated that the dtc flashed and the module was not replaced. A second dealer indicated that the air bag module was replaced. One of the dealers contacted the manufacturer to order the part and the contact was still awaiting the repair solution. The manufacturer was notified. The VIN and failure mileage were not available.
Tl* the contact owns a 2012 jeep liberty. The contact stated that the air bag warning light remained illuminated. The dealer diagnosed that the orc module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.
Tl* the contact owns a 2012 jeep liberty. While driving 55 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer where it was repaired per the federal safety agency campaign number: 13v282000 (air bags, electrical system). The technician re-flashed the tipm; however, the failure persisted. The vehicle was taken to multiple independent mechanics who diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 10/19/16*lj
Orc module needs replacing passanger air bag light stays on all the time
Light is on , 22,000 miles , but more 3 year garanty not cover, 2008 at 2011 have recall.
The air bag light came on at about 55,000 miles. I just paid $700 at the jeep dealership to replace the orc module, and I'm told they replace these routinely.
Tl* the contact owns a 2012 jeep liberty. The contact crashed into the rear of another vehicle and the frontal driver's side air bag failed to deploy causing the contact to suffer an injury to the neck that required medical attention. The vehicle was repaired however, the air bag warning light remained illuminated the vehicle was not taken to the dealer. The manufacturer was not notified of the failure. The failure mileage was 30,000. Updated 08/30/16*lj
Cluster light came on prior to having the recall for the federal safety agency campaign number: 13v282000 completed. I took in the jeep to have the recall completed, but it did not solve the issue. I was informed that the occupant restraint module was defective, and not covered on the 2012 jeep liberty recall, only the 2011. The estimated price to replace the module is $580.00. I have seen multiple other reports from 2012 jeep liberty owners who are experiencing the same issue. I believe the recall should be expanded to include the 2012 model for module replacement, and not just reflash.
Air bag warning light on in instrument cluster
Defective occupant restraint control module. There is a problem with this module and fca knows about it and has recalled several vehicles to replace the orc except this one. It is well documented and many complaints of failure. Our 2012 jeep liberty's airbag warning light came on at about 37,000 miles. We thought the n38 recall would fix it but it only did an update. The dealer advised us the orc needed to be replaced at a cost of $400. We do not have the $400 at this time. Contacted fca and they basically said they would not replace the defective part and cannot guarantee our airbags would safely deploy during an accident and from what I read it does not guarantee it won't deploy inexpectantly while driving.
Around 91,100 miles the airbag light came on the dash board upon starting the car. The light stayed illuminated constantly for approximately 3 days until it was put in the shop. This car has never been wrecked. I was told by jeep dealership that occupant restraint module was out. I had it replaced for $491.15 with parts and labor. This really bothers me. I have two small children in the car so of course I wanted it taken care of...but after reading how many complaints there are I feel that this should be a safety recall.
Driving vehicle when airbag warning light went on at about 67000 miles. Pulled into parking lot. Tried stopping and restarting engine. Light would not clear. Did a google search - this appears to be a common issue with 2012 jeep liberty. Appears to be occupant restraint module failure; many people are being charged $400.00 on average to get this fixed, when it appears to be a manufacturing defect.
Tl* the contact owns a 2012 jeep liberty. While driving at various speeds, the air bag warning light illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,929.
The airbag module gave our at 51000 miles. Reading the internet this is a common problem on jeep liberty 2012 models. Yet the jeep corp refuses to come clean on the matter. Collection well over $500 per customer for the module and installation at the dealerships
Module controlling the airbag system non-functioning. Airbag warning light in instrument panel stays lit.
Airbag warning dash light stays lit, all of a sudden. Vehicle miles approximately 46000. Vehicle has never been in an accident.
Tl* the contact owns a 2012 jeep liberty. The contact started the vehicle and the air bag warning indicator illuminated continuously. The vehicle was repaired under the federal safety agency campaign number: 13v282000 (air bags , electrical system) and the tipm was reprogrammed. The dealer confirmed that the occupant restraint control module was faulty however, refused to replace the part as mentioned in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
The airbag light is constantly on. Started at around 40000 miles. Dealer told me it's 500 to replace the ecu for it. No warranty coverage and chrysler won't help. I find this really disturbing since it's a safety item. I had a 2004 mazda 3 with over 200,000 miles and no airbag ecu problems.
I bought this car in october 2015, with only 27,680 miles on it and I'm already experiencing issues with it. Last week the airbag light came on out of no where. When I took the car yesterday to get the recall fixed, the tech. Told me that the light stayed on and that it had nothing to do with a recall so it would not be covered. He also said that this was a module (not sure what that is) but if I wanted to fix it I would have to pay a deductible because it is not covered under warranty. My second issue is the driver's side window control buttons do not work properly, I literally have to pull really hard to get the window up. Now I know that from reading other complaints, this is a common issue in this car, I just don't want to experience a fire in the panel or any other malfunction. Is there something that can be done, I feel that I shouldn't have to pay out of pocket for manufacture issue that are not wear and tear.
Tl* the contact owns a 2012 jeep liberty. While operating the vehicle, the air bag sensor light illuminated indicating a possible failure with the air bags. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 39,000....updated 02/02/16 *bf
36000 miles the air bag light stays on. The service rep at the dealership says the airbag module needs to be replaced and it's not covered by the extended warranty. The cost to repair it is $468. How can a car this new need a repair like this so soon?
Tl* the contact owns a 2012 jeep liberty. The contact stated that while starting the vehicle, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the sensor in the passenger side seat failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000.
Tl* the contact owns a 2012 jeep liberty. The contact stated that while driving approximately 10 MPH, the air bag warning light illuminated continuously. The contact received notification of the federal safety agency campaign number: 13v282000 (air bags, electrical system). The vehicle was serviced under the recall but the remedy failed to correct the failure. The contact was informed by the dealer that the occupant restraint control module needed to be replaced but that specific component was not covered under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 45,133.
Airbag warning light on dash is permanently illuminated. The vehicle was taken and tested at my local jeep dealership where they advised that the ocr module was faulty and would need replacing at a cost of over $440. Although there is a current recall on some 2012 jeep liberty regarding active head restraints and some models requiring replacement of the ocr module my vehicle was not on the list for replacement of the module.
There was a recall on the liberty so I took it to the dealership and before april 26,2015 the airbag light was not present the liberty was backed into at a high speed and the airbags did not deploy. The company that repaired my car after the wreck told me the airbag light was on, the airbags tried to deploy but malfunctioned. They fixed the light I guess by resetting it. Now 5 months later the light is back on for the airbags and it will not go off.
Started up the car around 8/24/2015 and the red airbag light came on in the middle of the dash. It remains on at all times while the vehicle is on.
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