At around 40k miles the airbag light in the dash came on and would not turn off. When we took the car to get it inspected it failed inspection due to the airbag light and the mechanic told us we would have to take the car to the jeep dealer to have them diagnose and fix the issue. We took the car to the dealer and they said the issue was the orc module and it would have to be replaced and it would cost $650. This part was recalled on the 2011 jeep liberty and I have read a lot of complaints online about this part on the 2012 liberty. We have no choice in replacing this part or our car will not pass inspection and our only option is to take it to a jeep dealer to replace.
2012 Jeep Liberty airbags complaints
Page 5 of 7: complaints 101 to 130 of 169, newest first, as owners wrote them.
The airbag warning light was on and remained on every time the vehicle was on. I took the vehicle to the dealer and was told that there was a recall on the active head restraint but that the issue causing the warning light to be on was due to a fault orc circuit. The service advisor informed me that this was not covered and that I had to pay $500 to have it repaired. I went online and noticed this is a common issue with this vehicle. So the options for the consumer is to pay to have it fixed or risk your airbag not deploying. This is a huge safety concern if someone does not have the means to pay $500 to replace the faulty circuit. This should be considered a defect and a recall posted for this orc circuit.
Tl* the contact owns a 2012 jeep liberty. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer to be serviced under the federal safety agency campaign number: 13v282000 (air bags, electrical system). The recall remedy was performed; however, the occupant restraint module also failed and was not included in the recall remedy. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.
The airbag warning light came on my car one morning when it first started. A few days later I took it into the dealer and was told that the module occupant restraint had failed and needed to be replaced. The repair cost $390. After doing a bit of research online it appeared that many other people reported the same malfunction with the exact same model year around the same millage. .. Updated 09/30/15
Recently I took my 2012 jeep liberty in for a recall repair on the active head restraints. The airbag dash light has been on for about a month and a half, and it hasn't really bothered me until today. I was called by rancho jeep/dodge during my recall repair today, and the mechanic took a very aggressive sales type persona regarding me fixing the airbag light, which he quoted me at over $400 for everything. I said no, and he persisted to try to sell me on fixing this light. I also work in sales, so I was very well aware that he was following some company instruction to push hard to get me to fix this issue. Then I noticed there is an open investigation regarding exactly this problem. I also read the below articles and found that many people are currently having issues with airbag failures on their jeep liberty vehicles. Please get chrysler to fix this, it seems they may even be following poor business practices by trying to get customers to fix this issue by spending their own money before a recall is issued by the federal safety agency. Http://www.carcomplaints.com/jeep/liberty/2012/seat_belts_air_bags/airbag_light_on.shtml http://www.npr.org/sections/thetwo-way/2015/07/26/426557128/fiat-chrysler-hit-with-record-105-million-fine-for-safety-defects http://www-odi.the federal safety agency.dot.gov/owners/recentinvestigations
Tl* the contact owns a 2012 jeep liberty. The contact stated that while driving at any speed, the air bag light remained illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 13v282000 (air bags, electrical system). The failure mileage was 50,000.
I have a 2012 jeep liberty limited 4x4 and the airbag light will not turn off a couple of months ago it will come on stay on then turn off but all of the sudden it just stayed on all the time. I have called the dealer and chrysler to tell them about the problem but since I didn't buy the extended warranty they want to charge for me to take it in and for them to get a code. I feel like it's a safety issue and they should take care if the problem .the car has not been in an accident or anything like that I don't see why they can't take care of that problem. Updated 09/25/15*lj updated 11/22/2017
Turned on ignition. The air bag light flashed on and warning indicator caught my attention because the airbag warning light went on and stayed on.
Tl* the contact owns a 2012 jeep liberty. The contact stated that the air bag light was illuminated. The dealer diagnosed that the occupant restraint control module was defective, but they could not replace it unless the contact purchased the part. The contact received notification of the federal safety agency campaign number: 13v282000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 37,625.
My air bag light has come on, and remains on, for no reason. No accidents, which could possibly cause any possible electrical malfunction. The air bag has not deployed. It appears to be an electrical malfunction. Also, the clock seems to run two minutes slow every month.
Started jeep and air bags light came on and stayed on
Airbag light came on. I took it to the dealer. Dealer said it is not covered under any recall and therefore will cost me ~$600 to repair. The manufacturer should repair faulty airbags free of charge.
Started the jeep one morning and the airbag light came on and has been on ever since.
Tl* the contact owns a 2012 jeep liberty. The contact stated that the air bag warning lamp remained illuminated after the vehicle was repaired under the federal safety agency campaign number: 13v282000 (air bags, electrical system). The contact mentioned that the dealer only reset the head restraint and did not flash the tipm or replace the occupant restraint control module. The manufacturer was notified of the failure and refused to repair the vehicle. The vehicle was not repaired. The approximate failure mileage was 62,000.
Tl*the contact owns a 2012 jeep liberty. The contact stated that after starting the engine, the air bag sensor light had illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
Tl* the contact owns a 2012 jeep liberty. Upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was made aware of the federal safety agency campaign number: 13v282000 (air bags, electrical system); however, the VIN was not included. The failure mileage was unknown.
Air bag light is on. Was advised that clock spring needs replaced and that air bags may not deploy in a crash.
Tl*the contact owns a 2012 jeep liberty. The contact stated that while driving at unknown speeds, the air bag warning light illuminated. The recall notice for the federal safety agency campaign number: 13v282000 (air bags , electrical system) was received in october of 2014. The vehicle was taken to the dealer where the tipm flashed and the contact was informed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
My air bag light has come on, and remains on, for no reason. No accidents, large pot holes hit to cause any possible electrical malfunction. The air bag has not deployed. It appears to be an electrical malfunction.
Air bag light came on, will not go off. Taking it in to dealer, told not a warranty item. Online forum indicates this is a common problem from a defective component, what if someone cannot afford the $1000 repair?
Tl* the contact owns a 2012 jeep liberty. The contact stated that the air bag warning light was continuously illuminated. The failure recurred once. The vehicle was not taken to a mechanic for diagnosis of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 32,200...updated 12/29/14 *bf updated 01/12/15.
We bought the 2012 jeep liberty last year and the airbag light came on randomly last week when I started it and hasn't turned off. I called the dealership and they said it would be $125.00 to diagnose the problem then more money to fix it. After researching online and not having the money to fix this issue I am afraid that the airbags might deploy while I am driving.
The airbag light came on while driving. We later received a recall notice for the airbags. We took the 2012 jeep liberty to spitzer jeep in brookpark oh on november 5, 2014. They called later that day and said they were fixing the recall issue, but the airbag light was on because the module needs replaced and as of now the airbags are essentially "offline" meaning they will not deploy in the event of an accident. They said it would be $350-$400 to replace. One would think chrysler would handle any issue with the airbags given they have thousands of vehicles with airbag issues. We do not have the money to currently fix this and so are having to risk safety over cost.
Airbag light came on while driving. (this is first time) then it went off for a few minutes and came back on again. Concerned that airbag could blow up in my face while driving!! Also received recall notice for head restraint and then a notice that dealer will contact me when part is in. That was over 3 months ago!!!
Safety recall n36 (nht#13v‑282 calls for flashing tipm & replacing occupant restraint control module. This VIN was not included in the recall, so when I took it in today (SRS light on) , the charge was 400$. Why was this VIN not included when others (ka, kk, etc, not kx) were. Seems fairly related.
Air bag warning light is on. Jeep would not stand behind this in a one year old vehicle. They want me to pay $400 to repair and told me that I am in danger. If I don't repair then the airbag will not deploy in a collision. Since this is a safety item I think jeep should correct at no cost to me. Also, the back window wiper stopped working and changing of fuses did not correct. I am assume electrical and maybe the airbag thing is also electrical.
Tl* the contact owns a 2012 jeep liberty. The contact received a recall notification for the federal safety agency campaign number: 13v282000 (air bags, electrical system); however, the part needed to remedy the recall was unavailable. The VIN was unavailable. The manufacturer was aware of the issue. The contact had not experienced a failure.
Air bag warning light came on when car was started. Accordingly, air bags will not deploy if in an accident.
Air bag is on and won't go off. It's been on since august 1st 2014. I want this fixed before it's blows up in my face or one of my family members. If that happens then there will be a lawsuit.
Air bag light stays on. Concerned because jeep has a history of airbag problems.
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