I have had my car just under 2 year, purchased new. When purchasing the car I asked if they would install a remote start and was told to just take it to car toys. We did almost a year later. We are at 1 yr 10 mths and just over 26,00 miles. Just recently the car stated stalling in the middle of traffic. I would have to put it in park to be able to start going again and then it lags to get going and quits shifting. The check engine light comes on and stays on. Sometimes it flashes though several errors, too fast to read them all. I have had the car in to the original dealer 3 times and another dealer once. I was told it needed a computer update, the wiring harness needed fixed and other things. They said it was fixed the first3 times. This last time they are telling me it is the after market starter, they think. They cannot guarantee it will fix the problem but now they are saying nothing is under warranty. The after market starter has been on there 11 months without issue. The first time this happened was 9/26.19. The current date is 11/13/19. This is a safety issue. Most times I have small children but have been luck to be by myself each time the car has stalled.
2017 Jeep Renegade transmission complaints
Page 3 of 4: complaints 41 to 70 of 95, newest first, as owners wrote them.
Auto trans, periodically on same trip, coasting down speed, clicking noise @28mph mostly but other speeds does it too. Had to dealer yesterday, reprogrammed module transmission control (TCM) and drive train control module (dtcm) started around 17000 miles (current mileage 19,500). Took short drive today, and 1 click at 25mph while stopping at stop sign. Back to work tomorrow and I will start noting the clicks.
After about one & 1/2 yrs from buying jeep...brand new, it started shifting gears really hard. This seems to occur at 29-32 MPH, it feels like the transmission is slipping and the jeep will jerk very hard.
The vehicle loses power while driving. Slows down as the gas peddle is depressed then abruptly begins to speed back up. The transmission also jerks sometimes while increasing or decreasing speed. While driving on the highway.
I bought 2017 jeep renegade 1/2018. First 6-9 months ran good no issues noticed. When I reached approx. 28k miles, the jeep started severe hard shifting with a clunk & car jerk anytime I was driving in speed range of 27-32 MPH. Over next 5 mos. 10/2018'feb/mar 2019, I took my jeep to same dealer purchased/serviced 5 different times. Each time same complaint of hard shift 27-32mph. This sporadically happens with no rhyme or reason to when only that it occurs during that speed range. I could be accelerating or coasting in town to decelerate and will happen. I filed a formal complaint to jeep chryselr 1/2019 after 3rd dealer service visit not resolved. Dealer every time said all normal, no transmission issues. Now both dealer & jeep insist hard shifting is normal claiming it is an electronic transmission that has a 'clutch' engagement around that speed and normal to feel when it engages or disengages. Both dealer & jeep claim this is also common and more noticeable when it reaches colder weather but refuse to acknowledge any issues. I advised my jeep didn't do this first few months when bought new during winter season jan 2018, but still I am told by both dealer & jeep that this is normal. I still have the problem today and no one has resolved. Now they just say nothing they can do. I even stopped driving distances may-july afraid to go over my 36k warranty. I am getting close to my 36k warranty exp. Now and asked for one last time to please figure out the hard shifting issues before something happens. I won't even let my 3 teen driving children behind wheel of the jeep for fear that the hard shift & car jerks would potentially cause them to have an accident. I owe too much for trade-in value so am stuck with a new jeep that has insane shifting issues and jeep will not acknowledge, take ownership, or recall to fix even after multiple consumer reviews show same issue
Car would not give gas and completely stalled out on me, and cut off!! It would not turn back on for several minutes. I almost got reamed by a large dump truck because this happened in the middle of a back windy road!! Also, my car is slipping out of gear from 1st, 2nd, and 3rd! Dealership tells me I was almost out of oil???? How can this be? I get regular oil changes, and funny thing is, they always tell me I'm low!!?? I'm first owner, purchased in november 2017! Only have 36,000 miles! Now dealership telling me this is "normal" for renegade? Why wasnt I informed before purchasing!!! This is a major sadety hazard! I was almost seriously injured, the dump truck screached to a halt by a matter of inches!!!!
While in motion, the transmission clunks randomly into a gear or, and sometimes miss shifts. When in sport mode, transmission won't shift whether shifted up or down leaving the car at speed dangerous in traffic.
Vehicle at first was not turning on then the following day on my way to work it stalled in the highway I was pressing the gas but it just wouldn't accelerate. It was extremely dangerous could have cause an accident. Just on side note I just bought this car from a used car dealership about 2 months ago
Tl* the contact owns a 2017 jeep renegade. On several occasions, while attempting to start the vehicle, the push to start button was depressed; however, the vehicle failed to start. Additionally, on several occasions and while driving various speeds, a warning indicator illuminated suggested that the gear shift lever be shifted to the park position before shifting into a drive gear. The vehicle was taken to coughlin marysville chrysler jeep dodge ram (located at 15777 watkins rd, marysville, oh 43040, (937) 246-5386) where it was diagnosed that the failure may be due to the type of fuel and that the vehicle was two quarts low on engine oil. The dealer also stated that the fuel suction door was misaligned. The vehicle was repaired; however, the failures recurred. The manufacturer was notified. The failure mileage was unknown.
This is related to the federal safety agency recall 18v731000. Temperatures have been high in august and the vehicle sputters while in park, in drive, in motion, at red lights, while accelerating, while decelerating or simply cruising at steady rate in town or highway speeds. It has been consistent for two to three tank fills of gas (mid and premium grade). The air filter was recently replaced and looks normal. We discovered the recall mentioned above and the symptoms certainly seem similar.
Took my car to the dealer twice, first they told me it was my new tires. This time they told me it a rear drive axle module chrysler know about it and trying to find a fix.I have had to deal with this noise problem for over a year, with them looking at me like I don't know what I'm talking about.the noise gets louder and louder the faster I go. Have not been able to go on the freeway without sounding like my tires are going to fall off. I had to replace my tires because the rear ones wore out in the middle of the tread on both rear tires could this be because of the problem?
Gas pedal/acceleration will not engage when vehicle is in reverse, in a certain circumstance. This happens every time after I first start the vehicle, place it in reverse, and coast/roll backwards (out of my driveway, into the road, into traffic). Slamming my foot on the gas pedal results in no acceleration, so I just roll slowly into the road. Vehicle will accelerate normally after I then shift to drive. Not being able to quickly accelerate in reverse when leaving for work every morning is an obvious safety concern. I took this to my dealership, and they were able to replicate the issue. They then tested this issue on 2016 renegade, 2017 renegade, and 2018 renegade. The 2016 and 2017 renegades had this same issue. The 2018 renegade reportedly did not have this issue. My dealership spoke with a jeep engineer that has investigated this issue before, and tried replacing the entire transmission system as a solution. That didn't fix the issue, so the engineer claims that it's "working as designed." clearly it's designed unsafely. I have included my dealership's notes indicating that they were able to reproduce the issue and my (and other) renegades. And that they ended up diagnosing this as "issue is normal no problem found."
Tl* the contact owns a 2017 jeep renegade. When the contact attempted to start the vehicle, it shook and the engine seemed to rev on its own. After some time, the vehicle adjusted itself and operated normally. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The vehicle was included in an unknown recall. The failure mileage was 25,000. The VIN was invalid.
Fuel pump module: issues addressed by recall remain unresolved. Was told by dealer that there was a part available, then had our appointment cancelled because they had run out. Driving the car with this issue is dangerous as the car tends to stall when accelerating onto a highway or when making a turn. We have barely avoided accidents on several occasions due to stalling, including one with a semi-truck. Engine: hard idle when cold. Engine rattles loudly. Power train: when car is accelerated to 30 MPH range, it "hiccups" or jerks when accelerator is pressed. We have taken the car in for this issue numerous times, but every time we are told that the "computer isn't picking anything up" and problem remains unresolved.
My vehicle has been shifting hard when taking off from stop or driving along and it happens it races when driving and then stalls it want go sometimes. Its been to two dealership and worked on it still is not working. It's in the shop again. I don't want this vehicle anymore. I need to be safe. It almost got me hurt two times. I need it replaced. I am disabled. I wish this didn't happen I need a vehicle that want be disabled. Let me know asap. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Cooling fan went out some electrical power outlets weren't working oil change signal light won't reset when making turns car skids and the 4x4 control kicks in vehicle is shaking, engine problem
First breakdown check engine light and air bags light came on then the engine locked up and I could not switch gears and could not accelerate. Second break down emergency break locked up and would not release and check engine light and check airbags came on again. Third breakdown emergency break locked up and would not release again and the check engine light and air bags light came on again and could not switch gears. Fourth breakdown would not start had to be towed turns out battery needed to be replaced. Fifth breakdown engine stalled had to pull over and restart the car. Sixth breakdown remote start the car did not start up and then would not start manually. Seventh breakdown engine stalled again had to be towed would not start backup. 8th breakdown jeep was shifting really hard took to delaership now has to have transmission replaced. This car is a year and a half old and has had all these problems I just found out that jeeps that are 2017 and 2018 have recalls this vehicle has the electrical problem and the boby is falling apart. All of this has affected the gas mileage. All these break down were city streets and highway.
Jerking/lunging of car during acceleration up hill or going down hill or sometimes taking off from a complete stop
We bought a 2017 jeep renegade in september 2017. Our renegade has a very hard shift problem and makes a loud clunk sound around the 25-30mph range...it hits so hard that it feels like someone hit you in the back of the car while driving. We had our car serviced 3 times at the dealership for this problem and it still continues. When we went back for the 3rd time on may 24th, the service advisor told us that it wasn't throwing any codes so they didn't know what to do to fix it. He also informed us that this was a big problem with the renegades and all they could do was to flash a software update even though he knows it will not fix the problem. Another tech said "is your car still under warranty?" we said yes, it only has 32,000 miles on it. He said to the other tech, we should just put a whole new transmission in the thing. The other tech said, if we do that, it will just be putting the same kind of transmission back in it (9 speed transmission) which would eventually have the same problem. We were told that most people just want to try to trade the car in for something else. The service tech advised us to talk with a sales person. So while talking with the sales person, she tried to get us into a certified used car. We bought a new car for a reason, to not end up with some else's problems with a used car. Then we ask to speak to the manager. He told us that any car he put us in would just have the same transmission and possibly the same problems. The manager actually told us that we would just be better off trading it in at another dealership. We went to the subaru dealership to speak with them about trading it in and they only wanted to offer us a trade in value of $10,000 when we still owe $15,000. It just doesn't seem fair that no one at the jeep dealership is willing to help its customers when they clearly know they have sold many customers faulty vehicles.
I purchased my 2017 jeep renegade brand new at the end of january 2018. I was told to bring my car in at 5000 miles for an oil change. Right before my oil change was due, while driving in a parking lot, I made a turn and saw a low engine pressure light and then my engine turned off while driving. My husband & I met with the jeep dealer and the shop manager said the engine was just "breaking in" and used up the oil. This wasn't something we had heard of before. They did an oil consumption test and after all that was done, they said it was fine and it wouldn't happen again. I've taken my car in like clock-work to have the oil changed. This week, with still 300 miles to go until my next oil change, my low oil pressure light came on and my car turned off while driving down a hill on a busy main road. The dealership is telling me again "this car just uses oil". They confirmed I was 2.5 quarts low. We have 2 renegades in the family, my daughter's 2015 renegade that we bought in 2017 with only 2500 miles on it doesn't have this problem. I am now getting a second oil consumption test run. This is dangerous and scary. I see there was a recall on 2017 jeep renegades for a cracked oil pump issue. My car is not included in that yet it has the same symptoms. I bought a brand new car so that I wouldn't have "used car" issues. This is unacceptable and I'm getting nervous my car will just turn off and I will be in an accident the next time as I've been lucky so far.
Tl* the contact owns a 2017 jeep renegade. While driving various speeds, the transmission slipped and caused the vehicle to jerk violently. The contact mentioned that the failure occurred periodically. The vehicle was taken to jim browne chrysler jeep dodge ram tampa bay (10909 n florida ave, tampa, fl 33612, (813) 280-5069), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was provided a case number. The failure mileage was 9,000.
My 2017 renegade jeep is stalling at stop lights, stop signs, or as I accelerate to leave a stop light or stop sign. I almost got hit by a 18 wheeler truck 2 weeks ago because the jeep stalled and I could not move out of the truck's way. My jeep also accelerates, or loses power. It is rattling since 3 months after I bought it. It has a problem with massive oil consumption and I am afraid I may have a fire. I have alerted russell westbrook jeep dealership where I bought it 9/10/2017. These problems have gotten worse since 3/01/2019.
My 2017 jeep renegade 4x4 sport is jerking possibly the transmission could be slipping. This occurs at approximately 20mph and it also occurs when idling.
Engine shuts off when turning. At approximately 23,000 miles october 2018, dash message briefly illuminated "check engine oil" only one time (then turn off) when in a sharp turn (left and right directions). This happened 3 different times. The 4th time, the engine complete shut off in the middle of the turn. I was leaving my work parking lot and decided to drive toward the dealership. The engine turned on without hesitation and no warning on dash. 1/10th mile from work, the engine turned off again in a turn, almost causing a rear-end collision. I pulled to the shoulder and called the purchasing dealership to explain and asked if I can drive to them. I explained the only issue was this and it was time to change oi. The technician said that changing the oil will resolve the problem. It did. It is now match 2019 and the vehicle has not shut off since october. I am not thrilled about this "so called" safety feature. Save the engine by shutting off.... But put passengers in danger. Not happy - especially since I am a single mom of 3.
At approximately 23,000 miles, the check engine oil light briefly flashed on once when taking a sharp turn (left or right). This occurred twice. The third time was when pulling out of a parking lot at standard speed (not a fast acceleration) but the engine completely turned off. I was able to to restart the engine with no delay and no warning lights on dash. 1/10th of a mile I was entering the interstate (same day) and the engine completely turned off again - almost causing a rear-end collision. Again, the car restart without delay and no warning lights. I pulled the car to the shoulder of road and called the dealership. I explained details and said the only other experience I had was it was time to change the oil. The dealership said change your oil and that should fix the problem. ??really?? I was confused of why & how but I'm no mechanic and I drove it directly to valvoline and it corrected the problem. I am deeply concerned about stalls with my 3 children in the car daily. Now I am experience transmission issues at 31,500 miles. I will supply details is a separate report.
At approximately 31,500 miles transmission is making a loud clunk sound and jars the vehicle. So loud and hard it startles the passengers. I believe it is happening between 20-30 MPH and when I remove accelerator and begin to coast. It seems to be when I coast downhill. No warning lights display on the dash. Seems to only happen at low speeds. Possibly has occurred 4 times before taking to dealership the first time. Took vehicle to purchasing dealership march 2019. Problem still occurring the same day I picked up. Has happened 3 more times in 2 days. Rescheduled with purchasing dealership 2nd attempt to repair. I am the original owner - purchased april 2017. One driver. Issue is new and started at approx 31,500 miles in march 2019.
I bought my jeep with 17miles on it. Since I have had it I have had many reacurring problems. 1st around the 8000 mile mark my jeep started skipping gears like when you shift a old ten speed bike. Brought it to dealership it took a week or so and got it back the had to reprogram the shifting module?? Then 2nd as I was driving my car it would just lose power and shut off, not fun when driving on the highway going 60mph. I called the dealer they said they didn't know why it did this. A few day later I was crossing a intersection and it did it again. And I almost got hit by a semi truck. This was at about 30000 miles. When I brought it to the dealership they said I had a oil problem. And that is why. They replaced top end of my engine?? Well what about the bottom? Now I'm at 50000 and all the problems that I had are happening again it is bucking when shifting. Randomly shutting off. I'm feed up. And my car isn't covered under a warranty any more. As of now I have a beautiful large car payment on a car that is two years old that I don't think is going to last as long and my payments. I'm scared to drive it. I'm scared to drive my daughter around in it.
I purchased this car new 0 miles since the first month, this automobile has had service after service, the first two months lighter wouldn't work, next month dealership had car for over a week would not start at all= new electrical panel, a few months later seat belts wont lock on back seat, next,hood wont open, then, needed new latch, now the car is 16 months old now hesitates to drive, who can go thought this with a car that is financed thought chrysler .I'm at the point I may just let them have it, im tired of the foolishness.
My renegade has repeatedly stalled out while driving. Unfortunately this last time resulted in a minor accident. The jeep has less 16k miles on it. I have notified fca but until it is resolved I have no vehicle.*dt consumer stated he had a vehicle control issue while making a turn engine stalled and hit a guardrail. Vehicle had stalled twice previously and 8 days after the accident. Consumer stated manufacture and dealer were not contacted.
Tl* the contact owns a 2017 jeep renegade. While driving various speeds, the vehicle would not accelerate past 35 MPH. When the contact pulled over and restarted the vehicle, the check engine and oil warning indicators illuminated. The contact scheduled a diagnostic appointment with normandin chrysler jeep dodge ram fiat (900 capitol expressway auto mall, san jose, ca 95136, (408) 266-9500). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 39,602.
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