While driving on the freeway at approximately 65 mph with my family in the vehicle, including my fiancée, my [XXX] son, and my fiancée’s mother, the engine suddenly began making a grinding noise that lasted approximately 10 seconds. The engine then began knocking, and the vehicle abruptly shut off, leaving me unable to continue driving. I was forced to maneuver toward the nearest available safe location, but there was no immediately safe place to pull over. I narrowly avoided being hit by other vehicles while trying to get off the freeway and ultimately had to stop on an offramp. This sudden engine failure created a serious safety hazard for my entire family and other motorists. I had to arrange an Uber to transport my fiancée, my young son, and my fiancée’s mother home while I remained in an unsafe location near the freeway waiting for a tow truck. The incident was frightening and emotionally distressing for everyone involved. I believe the failure may involve internal engine components, but the exact cause has not yet been determined. The vehicle has not been driven since the incident and is currently at a Carvana-owned Jeep dealership awaiting diagnostic inspection. The problem has not been reproduced or independently confirmed because the vehicle has not been driven since the engine shut down. To my knowledge, the vehicle has not been inspected by the manufacturer, law enforcement, or an insurance representative. There were no warning lights or warning messages that I noticed before the failure. The engine noise was the first symptom I observed. The engine and related components should be available for inspection upon request. I am requesting that this incident be investigated because the sudden engine failure at highway speed placed my family, including my [XXX] child, and other motorists at significant risk of a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jeep Renegade knocking problems
15 of the 2,215 owner complaints about the Jeep Renegade describe engine knocking or ticking, most of them for the 2017 model year.
- owner complaints
- 15
- worst model year
- 2017
- typical mileage
- 27,000
By model year
- 20184
- 20176
- 20164
- 20151
Often reported together
Stalling 2Oil consumption 2Engine failure 2Check engine light 2Windshield crack 1Seat belt 1Overheating 1Jerking 1
What owners say
The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown
Radio screen turns on off freezing doesn't connect and switched into kilometers (still waiting for replacement) codes.popping up nothing was fixed by dealership just cleared codes. Engine when driving seems like it has hard time picking up and.shifting into next gear making a jerking motion happening at random times dealership updated PCM and TCM still does it. Blows threw oil fast dealership says its normal for a 2018 jeep renegade makes a ticking sound seems like fan comes on alot more. Would randomly smell burning of plastic addressed with dealership (no fix)
My front right wheel completely snapped & my tire was perpendicular to its normal state. They had to replace a host of parts including the fr axle, strut, strut mount, most of the suspension. Roughly 6mo after the repairs my jeep started having a troubling sound & feeling while driving. Upon going over any kind of bump turn regardless of breaking speed, I could feel & hear a part knocking around like a joint was hitting the walls of its bracket & it affected everything about how the car handled any change in driving conditions. I went to the tires plus I have been using for a decade to diagnose & they recommended I get the strut mount replaced but cautioned that their diagnosis was a guess as they would have to take apart the suspension to see if the mount was indeed the culprit. I recognized that that part was replaced after the incident & immediately said wait, let me check w/my insurance. I returned to the facility that did the repairs & was told that my strut was 'brand new' & 'perfectly fine' but that my shocks needed to be replaced. I sought a 3rd opinion - who deduced that the problem was neither parts but was actually that my all of my sub mount bolts were loose & it was causing my entire engine to move around... I was like ok, and went home, however the issue slowly returned over the course of 6-8 weeks & then 1 mo after the anniversary of the original repairs I heard a loud pop/crack. My front right strut completely snapped! I cannot shake the feeling that its more. Almost 6 mo since final repairs (nov-dec2020) I am hearing & feeling wobbling/banging in the fr & the same handling issues on bumps and turns. **events above summarized full account of complaint attached with images/docs**
Vehicle will stall out when driving, going less than 40 miles per hour. System does not shut down. Does not seem to be a battery or electrical issue. Had this happen 3 times in a month. Pulled over into park & had to restart the car. Low oil pressure light came on. Took in for a routine oil change. Mechanic referred me to dealership as they could only determine a low oil consumption/ pressure. Terrible knocking sound in front as well. Very concerned as other jeeps have been recalled for similar issues, but my 2017 renegade latitude is not under the recall. Huge safety concern.
Tl* the contact owns a 2017 jeep renegade. The contact stated that while driving at various speeds they would hear a rattling and knocking noise coming from underneath the front passenger seat. The vehicle's rear middle seat belt failed to latch and lock into the buckle. The rear driver side seat belt failed to retract. The vehicle's oil change/ check engine light remained illuminated despite recently having the motor changed, therefore oil levels being met. The braking park assist warning light was illuminated as well. The contact took the vehicle to the dealer (larry h miller colorado jeep located at 350 s havana st. Aurora, co 80012; phone number 720‑262‑2215) who stated the lower transmission mount was fractured and needed to be replaced. The vehicle was repaired. The seatbelts were repaired. The manufacturer was made aware of the issue and opened a case regarding an issue. The approximate failure mileage was 11.
Started having problems with the car shifting very hard at random times and at various speeds while driving. Dealer said there was no problem the first time we had it inspected and could not reproduce it at the shop. We continued to have these problems and started to hear our valves knocking so we checked to oil. The oil was two quarts low and barely on the dip stick. We were only midway through oil change and we only service our car at the dealer. We took car to dealer and they said that using a quart of oil every 2000 miles is normal. It may be normal for this car but it is not normal for any car we have ever owned. It is unacceptable that they did not inform us at oil changes that we were having trouble maintaining our oil levels. This would eventually cause our car engine to fail and create a safety hazard while driving as the engine could turn off from lack of oil. This is unacceptable for jeep to keep this manufacturing defect a secret because the research I have done has shown that this is a systemic problem with this vehicle.
Engine has knocking sound. ( detonation) when accelerating . Constantly. Dealership respond was : no issue found. I've been requested diagnostic twice. Same respond. Even my wife could hear this sound.
Gear shifter moves out of gear while in motion causing car to stall and rpms to red line has happened several different times first time at 70 MPH car stalled looked down to see shifter had jumped to the neutral position on 2nd small (less than 2lbs) dog jumped across shifter knocking it to n 3rd 45-50mph stalled rpms redlined car died no apparent reason but shifter was in n position when recranked also paid $2088.00 for extended service agreement which was denied by seller on 2 separate occasions.
The engine on my 2016 renegade with only 32000 miles on it began making a loud knocking sound while idling. After researching online, I determined it was most likely the radiator fan that had either come loose or was bent. It appears that this is an extremely common problem with this make and model due to the multiple online complaints. Of course it happens right past the original warrant expiration so that it is not covered. The cost to fix this was $620 and they had to replace my whole fan assembly.
Related recalls
Engine and engine cooling: engine
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the oil pump for its production information, and replace the BSM as necessary, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U18.
Recall number 18V131000 · Recall details
Questions about the Jeep Renegade knocking
Which Jeep Renegade years have engine knocking or ticking problems?
The model years with the most reports are 2017 (6 complaints), 2016 (4 complaints) and 2018 (4 complaints).
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