While driving the power steering went out in the car, causing me to temporarily lose control and almost causing a collision. The light came on and a message saying service power steering. Took it to the dealership it’s a common issue and Jeep has a software update for it. Well considering how significant of a safety issue it was and is, no one should have to pay for that. However the dealership said take it up with Jeep.
Jeep Wagoneer power steering loss problems
22 of the 429 owner complaints about the Jeep Wagoneer describe loss of power steering, most of them for the 2022 model year.
- owner complaints
- 22
- worst model year
- 2022
By model year
- 20244
- 20231
- 202217
Often reported together
Loss of power 9Check engine light 6Stalling 5Start-stop 3Brake failure 2ABS 2
Trouble codes mentioned
U0111 1P1618 1P0EEC 1P0B32 1P0008 1
What owners say
I am writing to formally submit a dangerous and sudden electrical system failure on my 2024 Jeep Wagoneer. I purchased this vehicle brand new from Lee Jeep in Wilson, NC and it currently has only 38,000 miles—just 2,000 miles past the standard factory bumper-to-bumper warranty. This issue represents a severe safety hazard and appears to be a direct, consequential chain reaction resulting from a dealer-performed service and software flash completed just 1,000 miles ago. Chronology of Events: 37,000 Miles: The vehicle's thermostat failed. Lee Jeep replaced the thermostat and performed a required computer system software update. 38,000 Miles: Immediately following these updates, the vehicle began completely shutting down and stalling at stoplights and stop signs. Simultaneously, the Electric Power Steering (EPS) completely cut out, leaving me stranded in active traffic with heavy, unassisted steering. Current Status: The dealership diagnosed a blown main engine fuse and is demanding $450 to replace it. They have refused to cover this under a goodwill adjustment, claiming their local branch "cannot do it." A full vehicle shutdown and loss of power steering at intersections puts my life and the lives of my passengers at immediate risk. Unresolved Root Cause: A high-amperage engine fuse does not blow without an underlying cause. I am deeply concerned that charging $450 to swap a fuse without diagnosing the systemic current spike—likely tied to the recent software update or the auxiliary stop-start battery logic—will leave me stranded again. Proximity to Warranty: Given that the vehicle is a 2024 model and barely past the 36,000-mile mark, a catastrophic electrical failure of this nature should be covered by the manufacturer.
I recently had an oil change at the dealership I purchased the Wagoneer from. Three days after the oil change was completed, I was sitting at a stop light when the vehicle completely shut down, and the power steering went out. I started the vehicle back up and a power steering service notice popped up. That same day, the large central display screen kept flashing on and off, when it finally shut completely off. Six days later, I was driving home from work when I noticed the engine kept running up into the 6-7000 RPM's if I tried to drive over 40mph. I drove under 40mph the rest of the way home (about 10 minutes) and started noticing how loud the engine sounded and the temperature gauge was increasing. I was about 1 minute from home when my daughter and I could feel the heat coming from the engine inside the cab of the vehicle. It was so hot, I was concerned the vehicle was going to catch on fire. I parked it away from my home and called the dealership. They sent a tow truck and inspected it the next day. They stated the engine thermostat went out, and the auxiliary battery failed. There were never any warning lamps or messages displayed while this was happening. If I would not have been paying attention to the gauges and would have been further away from home, this vehicle could have overheated completely and potentially caught on fire putting my kids, myself, and others on the highway in danger. There was a Campaign Reference: 26B issued by Stellantis in April 2025 stating this exact issue and noting the repair to be performed, however, they only included specific Wagoneer's equipped with a 3.0L GMET6 engine. My engine is a 3.0L I6 Hurricane and was not included in the campaign, even though it is the exact same issue and this could have all been avoided.
The engine shuts off unexpectedly when the automatic start stop system engages. At the same time the engine shuts off, the power steering warning light illuminates and steering assist is lost. The vehicle must be restarted to regain power steering and continue driving. This has occurred on multiple occasions, including while the vehicle was slowing to a stop in traffic. The sudden loss of steering assist while the vehicle is in motion presents an immediate safety risk to the driver, passengers, and surrounding traffic. This appears to be a widespread issue. Other 2024 Jeep Wagoneer owners have reported the same combination of symptoms, sudden stalling paired with power steering warning lights, in complaints already on file with the federal safety agency. Suspected causes reported by owners and dealers include a failing 12V or auxiliary battery, a Powertrain Control Module fault, and a Power Distribution Center or wiring fault.
While my wife was operating our 2022 Jeep Wagoneer Series III (5.7L HEMI eTorque, ~44,700 miles) at highway speed, the vehicle suffered a sudden and complete electrical power failure. Electric power steering cut out completely while the vehicle was in motion, creating an immediate safety hazard and nearly causing an accident. The vehicle was disabled and required towing. The dealership (Safford Jeep) diagnosed fault code P0B32: catastrophic internal hardware and voltage failure of the 48-volt eTorque Hybrid Battery Pack. The 12-volt battery was also destroyed as a consequence of the 48V pack failure — the 12V charges exclusively via a DC-to-DC converter fed by the 48V loop; when the pack failed, the converter lost power and the 12V battery was starved of charge. NOTE: This incident is consistent with the active the federal safety agency ODI preliminary evaluation of 2022 Jeep Wagoneer and Ram 1500 eTorque electrical failures. FCA/Stellantis has acknowledged these failures are likely caused by an electrical concern. My P0B32 event represents a catastrophic failure of the exact system under investigation, with the additional safety consequence of complete loss of power steering at highway speed. Stellantis Corporate Case #96719164 is open. The vehicle has been repaired (48V battery pack replaced) but Stellantis has declined to address the warranty access barrier created by their diagnostic system architecture. The dealer's equipment required a new 12-volt battery installation before it could communicate with the covered hybrid system — a $645 mandatory prerequisite to accessing a Federal Emissions Warranty repair.
During normal driving in temperatures below approximately 20–27°F, the vehicle began losing electrical charge as indicated by the malfunction indicator light (MIL) and battery warning message. While my wife was attempting to return home, multiple vehicle systems progressively shut down, including electric power steering, ABS, auto-leveling suspension, and lane departure assistance. As she was pulling into our driveway, the vehicle completely shut off, resulting in total loss of propulsion and power steering. The vehicle had to be towed to the dealership. This was the second occurrence of this failure. A third incident occurred the following day under similar temperature conditions. During that event, MIL and battery warnings appeared again during normal driving. She was able to reach our driveway before complete shutdown occurred. On the most recent incident, the following diagnostic trouble codes were present: P0EEC, P1618, P0008, and U0111. These are the same codes that were recorded during the previous two incidents. After the first two failures, Kernersville Dodge stated the issue had been repaired and charged us for the repairs. The same failure condition has now reoccurred. This failure results in sudden loss of propulsion and loss of power steering while driving, creating a significant safety hazard.
We purchased a Jeep Wagoneer L from Liberty Jeep in Libertyville, IL in May of 2024 and have had issues since. The first issue was on August 25th 2024 when I was driving my vehicle it stopped in the middle of the road and turned off. I had to turn my car back on and thankfully was only a block away and drive it to my driveway with the steering stiff the whole way. After this, the Jeep had to come tow my car on August 26th. There was no warning until after it happened. Dealer had the car for one day and then said to come get it on August 27th it was fixed. My husband went to pick it up and as soon as he drove away the engine light went back on. So he turned around and brought it back in. It was in the shop from the 27th-Sept 13 2024. They said it was a catalytic converter that needed to be replaced. Since purchasing the vehicle the trunk had never fully worked. We would always need to mess with it to open or close. On Nov 1 2024 the car was brought in for trunk repair. It was there until Nov 6th 2024. Well they said they fixed it and then in Feb 19 2025 it was brought back in again for the trunk. It stayed in the shop till March 4th 2025 for trunk repair. They said they fixed it again. November 3rd 2025 car was brought back in for stiff steering. When I went to turn the car steering went stiff and I couldn’t turn. I had my daughter and her three friends in the car. On top of that the navigation screen was freezing and the camera’s weren’t working. They said it needed updates with the technology and all was good. On Dec 14th 2025 the trunk wouldn’t close. It would open when I was driving my 3 kids in the car. I had to have my [XXX] son sit in the trunk to hold the trunk closed so I could get us home. Jan 17th 2026 I would be at a stop light and my car would alert me to put the car in Park, Turn car on and off then put it in drive then it would say ABS service. This happened on a highway at a light multiple times. Someone could seriously be injured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
We were bringing our 2022 wagoneer to the dealership to have them investigate an issue with the battery light coming on this morning. While driving on interstate 95 north, all power cut out on the car, the power steering stopped working and the brakes failed. My husband had to navigate across 4 lanes of traffice with now power or brakes or steering to get to the shoulder. The car was towed to our dealership, and they indicated our alternator died and battery died. There were no check engine lights indicating we had an alternator issue or that we should not drive the car in for service. We talked to the service department about the batter light the morning of 12/2/2024 and they had us drive it in. This needs to be looked at as it was a very dangerous situation to navigate on the interstate.
Related recalls
No recalls on record for this model year.
Questions about the Jeep Wagoneer power steering loss
Which Jeep Wagoneer years have loss of power steering problems?
The model years with the most reports are 2022 (17 complaints), 2024 (4 complaints) and 2023 (1 complaints).
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