While driving the power steering went out in the car, causing me to temporarily lose control and almost causing a collision. The light came on and a message saying service power steering. Took it to the dealership it’s a common issue and Jeep has a software update for it. Well considering how significant of a safety issue it was and is, no one should have to pay for that. However the dealership said take it up with Jeep.
2022 Jeep Wagoneer: loss of power steering
17 of the 214 complaints about the 2022 Jeep Wagoneer describe loss of power steering.
- owner complaints
- 17
- of this car's complaints
- 8%
- recalls
- 0
Loss of power steering by model year
- 20244
- 20231
- 202217
What owners say
While my wife was operating our 2022 Jeep Wagoneer Series III (5.7L HEMI eTorque, ~44,700 miles) at highway speed, the vehicle suffered a sudden and complete electrical power failure. Electric power steering cut out completely while the vehicle was in motion, creating an immediate safety hazard and nearly causing an accident. The vehicle was disabled and required towing. The dealership (Safford Jeep) diagnosed fault code P0B32: catastrophic internal hardware and voltage failure of the 48-volt eTorque Hybrid Battery Pack. The 12-volt battery was also destroyed as a consequence of the 48V pack failure — the 12V charges exclusively via a DC-to-DC converter fed by the 48V loop; when the pack failed, the converter lost power and the 12V battery was starved of charge. NOTE: This incident is consistent with the active the federal safety agency ODI preliminary evaluation of 2022 Jeep Wagoneer and Ram 1500 eTorque electrical failures. FCA/Stellantis has acknowledged these failures are likely caused by an electrical concern. My P0B32 event represents a catastrophic failure of the exact system under investigation, with the additional safety consequence of complete loss of power steering at highway speed. Stellantis Corporate Case #96719164 is open. The vehicle has been repaired (48V battery pack replaced) but Stellantis has declined to address the warranty access barrier created by their diagnostic system architecture. The dealer's equipment required a new 12-volt battery installation before it could communicate with the covered hybrid system — a $645 mandatory prerequisite to accessing a Federal Emissions Warranty repair.
During normal driving in temperatures below approximately 20–27°F, the vehicle began losing electrical charge as indicated by the malfunction indicator light (MIL) and battery warning message. While my wife was attempting to return home, multiple vehicle systems progressively shut down, including electric power steering, ABS, auto-leveling suspension, and lane departure assistance. As she was pulling into our driveway, the vehicle completely shut off, resulting in total loss of propulsion and power steering. The vehicle had to be towed to the dealership. This was the second occurrence of this failure. A third incident occurred the following day under similar temperature conditions. During that event, MIL and battery warnings appeared again during normal driving. She was able to reach our driveway before complete shutdown occurred. On the most recent incident, the following diagnostic trouble codes were present: P0EEC, P1618, P0008, and U0111. These are the same codes that were recorded during the previous two incidents. After the first two failures, Kernersville Dodge stated the issue had been repaired and charged us for the repairs. The same failure condition has now reoccurred. This failure results in sudden loss of propulsion and loss of power steering while driving, creating a significant safety hazard.
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
We were bringing our 2022 wagoneer to the dealership to have them investigate an issue with the battery light coming on this morning. While driving on interstate 95 north, all power cut out on the car, the power steering stopped working and the brakes failed. My husband had to navigate across 4 lanes of traffice with now power or brakes or steering to get to the shoulder. The car was towed to our dealership, and they indicated our alternator died and battery died. There were no check engine lights indicating we had an alternator issue or that we should not drive the car in for service. We talked to the service department about the batter light the morning of 12/2/2024 and they had us drive it in. This needs to be looked at as it was a very dangerous situation to navigate on the interstate.
I was driving on the highway when suddenly, my car started acting up. The lights on the dashboard started flashing one by one, from the check engine light to the battery light, and then everything went black. The infotainment system also went out, and I couldn’t control the car anymore. I was going at 65 miles per hour, and I had no steering or brakes. I did some research and found out that this is a very common problem with this vehicle. It’s a serious safety hazard for my family and me. I would really appreciate it if Jeep could look into this issue and do a full recall until it’s fixed. If they don’t, someone could get hurt or even die.
I have had extensive issues with the 2022 Wagoneer Series III. Battery has failed, leather seats show wear and signs of peeling after 2 years, main car display blacks out repeatedly, moon roof rattles, heated seats have gone out TWICE in front seats and needed to be replaced, the list goes on. Most recently, the power steering went out while I was driving. I called the dealership and they told me it was likely a fluke and to keep driving it. 4 days later, an automatic update was installed and now the Forward Collision Warning light is on. I don't know whether the collision system will work or not - can't test it, obviously. My safety is obviously at risk. Power steering stops mid-drive. Anti-collision system errors out. These most recent issues started on November 1, 2024.
Vehicle lost brakes for the second time while driving and also lost power steering. Vehicle was serviced at dealership after first incident and was supposedly fixed by replacing the battery. It was obviously not fixed since it happened again 12 days later. Both times the vehicle randomly, and with no warning, lost braking ability and power steering.
I was driving 35mph and my breaks and steering were not working. The car started to rattle and in order to stop the car I had to start pumping on the breaks as hard as I could and have it slow down but I had no steering control. I was luckily close to my house without turns so pulled over to my driveway by pumping the breaks and screaming for a neighbor to help me not hit other cars on the road. the week prior I had brought my car in for a recall for the electric side board that comes down when the doors are open to step into the car. It was a recall then they said I already had that looked at when I brought it in last year for recalls and so this time I would have to pay 1400 for the motor and I was told by the mechanic the electric issues would continue to arise now and to get rid of this car
The vehicle shut down while driving around 25 to 30 mph. Instrument cluster and radio screen turned off. Loss of power steering and brakes. I didn't notice possible other items that may have also shutdown at the time as I was concentrating on keeping the car in lane to a safe stop. Called dealer to discuss issue, brought in for check out they said possible software issue so they reloaded it and said vehicle was now okay. Don't recall any warning lights or messages.
Hi - I was driving on the highway and battery light turned on and then power steering failure light & brake failure light turns on and I pulled over going 60 mph across 3 lanes of traffic and then as soon as I got to side of road the car turned off and auto shifted into park. I don’t even know how I avoided what could’ve been a deadly accident. I was so lucky it didn’t shut off with people behind me going 70 mph. I wasn’t even braking to get to the side of the road, it just shut off completely. It wouldn’t turn on and couldn’t even use emergency flashers. I sat on the side of the road for 2 hrs for a flat bed tow truck who had to charge the vehicle to get it on. The dealership said they couldn’t find any codes for what went wrong. After spending so much money on this vehicle, I feel 100% unsafe for myself, my passengers, and others on the road. I really don’t think this is right - what will it take for someone to recall these vehicles and make sure they are safe? In all my years, I have never experienced a scarier moment. How will I know this will not happen again and potentially harm or cause death to myself or other passengers on the road? Imagine a semi truck right behind you and the car just coming to a complete stop? Dealership has no idea what caused it because they said no codes occurred.
Service bulletins that may apply
- Service Electric Power Steering (EPS) Message On Instrument Cluster
- Service Electric Power Steering Message On Cluster
- Module - steering control
- Module - steering control & column
- Service Electric Power Steering (EPS) Message On Instrument Cluster.
- Service Electric Power Steering Message On Cluster.
- Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
- Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up
Related recalls
No recalls on record for this model year.
Questions about the 2022 Jeep Wagoneer power steering loss
Is loss of power steering a common problem on the 2022 Jeep Wagoneer?
17 of 214 owner complaints about the 2022 Jeep Wagoneer (8%) mention loss of power steering. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2022 Jeep Wagoneer?
There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Jeep Wagoneer
Check engine light 25Stalling 21Loss of power 19Brake failure 10Start-stop 10ABS 8Lane assist 7Collision warning 6Headlights 6Warning lights 6Adaptive cruise 5Battery drain 5Fire or smoke 5Screen failure 5
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