2022 Jeep Wagoneer: screen or infotainment failure

Filed Aug 8, 2026 · Body, Electrical · FL

Liftgate Latch Assembly Failure: The vehicle experienced an internal electrical short circuit and hardware failure within the power liftgate latch assembly. This defective latch caused a severe parasitic 12V battery drain that repeatedly rendered the vehicle completely dead, leaving it unexpectedly stranded. The hardware failure also triggered a software error loop that locked the power liftgate into an inoperable mode (3-beep lockout). Replacing the liftgate latch assembly successfully resolved the liftgate operation and eliminated the parasitic drain. Uconnect 5 Software Defects: Independent of the physical liftgate issue, the Uconnect 5 infotainment system (currently running software build U29.42, referencing TSB 08-230-24) exhibits significant software bugs and display stability issues. The primary central screen frequently flickers, displays line artifacts, freezes, and repeatedly drops wireless Apple CarPlay connectivity. Additionally, when shifting the vehicle into reverse, the rear backup camera feed fails to load, displaying only a blank black screen instead of the camera view. This disables primary vehicle setting controls, navigation interfaces, and rearward safety visibility while operating the vehicle.

Filed Nov 13, 2024 · Driver assistance, Steering · IA

I have had extensive issues with the 2022 Wagoneer Series III. Battery has failed, leather seats show wear and signs of peeling after 2 years, main car display blacks out repeatedly, moon roof rattles, heated seats have gone out TWICE in front seats and needed to be replaced, the list goes on. Most recently, the power steering went out while I was driving. I called the dealership and they told me it was likely a fluke and to keep driving it. 4 days later, an automatic update was installed and now the Forward Collision Warning light is on. I don't know whether the collision system will work or not - can't test it, obviously. My safety is obviously at risk. Power steering stops mid-drive. Anti-collision system errors out. These most recent issues started on November 1, 2024.

Filed Sep 4, 2024 · Driver assistance, Electrical · 4,000 miles · FL

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds, the camera and navigation screen went blank. The message “Uconnect need service take to authorize dealer” was displayed. The contact stated that the GPS continued to reboot. The fan underneath the seat was making an abnormal noise. The vehicle was taken to the local dealer, where it was determined that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Hollywood Chrysler Jeep (2100 N State Rd. 7, Hollywood, FL 33021); where it was diagnosed and determined that the infotainment screen needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and served with lemon law documents, but no assistance was provided. The failure mileage was approximately 4,000.

Filed Jul 29, 2023 · Electrical, Seats · ME

Purchased in Jan 2023 within a day we had to bring it back, hood latch open error, unconnect box error, lane assistance wouldn’t work. It went every week to the dealership for 2 and a half months; sensors have been replaced, electrical harness has been replaced, display has been replaced and the display still will just shut down and restart; the vehicle will just shut down and engage emergency brake when it was parked and has jumped the vehicle with this. Was then told we need a new co-ax cable we’ve been waiting on since April and the dealership won’t call us back. The air ride suspension is disabled now saying it won’t work due to payload but nothing is hooked to the vehicle. We’ve tried to shut the vehicle down and restart it and it won’t come out of it; the heated seats will randomly come on when it’s almost 90 degrees out and we’re getting the auto park engaged even though the car is already in park and we’ve shut it off, we have to restart the car change gears put it back in park and shut it off to get rid of the message

Filed Apr 18, 2023 · Driver assistance, Electrical · VA

None of the issues with this vehicle have ever been addressed by the manufacturer. We have had a STAR case opened and shut with no resolution. The infotainment system glitches, completely goes black, radio doesn't work and the back-up camera will fail on occasion. The blind spot warning is inconsistent and is therefore never relied on while driving. The heated seats have a Technical service bulletin for Jeep service departments. The heated seats shut off after 5 min. The rear brakes have locked up while applying pressure to stop almost causing an accident. Jeep client services and the dealer service department have done multiple updates both in shop and over the air without fixing any of the issues. They have refused to address even the safety concerns. Approximate incidents unknown as this is a daily issue with this vehicle. All service appointment dates can be provided.