(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.
2011 Jeep Wrangler airbags complaints
Page 2 of 6: complaints 11 to 40 of 146, newest first, as owners wrote them.
The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the brakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.
I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.
My airbag light has been on and off but mostly on for months. After searching online I see that there's been hundreds of thousands of recalls for the exact part that had malfunctioned according the dealership and I will still have to pay for diagnosis, parts, and service, out of pocket.
I have a 2011 Jeep Wrangle that has multiple airbag issues and 17 yr that is Autistic driving it. I request proof that recalled have been done by Jeep and was told we have no open recalls but they are unable to prove they even looked at the truck. What is frightening is the airbag light and seat belt light have come on and we have checked there is no record of any recalls being done. The truck was built on the day, date, location of where the recalls are from in the same building time. This seems shady that not myself or out dealer can acquire proof these this have been done. I think it is very conserving that a car company can claim a recall and decide that only 5,300 of 10,000 Jeeps made do not apply to a recall. Then let’s add a manufacturer can not prove any recalls have been done at all and I have a full history report never one mention but yet there are no recalls. This is dangerous as an airbag can be a a Grenade if it deploys. I think this is something that should not be hidden from consumers and manufacturers should have to supply this information of proof. Also we should know why only 1 car is not recalled while every other one is recalled. I would like your involvement is getting our family recall information. To ensure my child will not be killed if he is in accident. We are NOT looking for something free we are looking for proof the manufacturer is doing what they should be. [XXX] [XXX] ---Ge6cZIZlZqVFqInquKDCcS6_GDrblpsv3R2skjE7CselV5YpyTTpNaW9i3rGPua510dathdv2UCD2D-97y4cWO4D9_F4yaUc9kfNb8kwRxkYDihMVVsTSbE7oAQSVzzxxkFNlGRfljNjSRy32TX0V Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated and then turned off independently while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,420.
I have a bad clockspring in my Jeep Wrangler causing my airbag indicator to come on
Air bag light on check Engine light on diagnosis says clock spring is bad passenger airbag may deploy or may not deploy. Chrysler refuses to make repairs claiming my vin number doesn’t show any recalls for the driver side just the passenger side which was repaired.
Air bag lights on traction control light on the clock spring is bad dealer won't fix is dispite recalling a haft million jeeps
The airbag light is on. I believe it is caused by a faulty clock spring that is dirty/ dusty from driving. There are recalls for other 2011 Jeep Wranglers but it appears that my vehicle is not part of it.
Air bag warning light will intermittently come on and chime a warning signal, then stay on. I am concerned that the air bag will not deploy if there is an accident.
Airbag warning lights and chimes go off dozens of times a day as the steering wheel moves slightly off center. I am guessing that the airbag will not deploy during these warning times. This is a safety issue. I have read that it is a common clockspring issue.....but LHD vehicles are omitted? What are you doing about it?
Driver side airbag light and sound indicator continually goes on and off. Dealer states that there is no recall for my vin number and will not entertain fixing unless I pay out of pocket. There was a recall for the RHD models during this year, how were the left hand models not included in this? I’ve read numerous complaints of Jeeps with the same issue post 2010 models. This is a safety issue and should be addressed by the manufacturer/dealer.
Clockspring is bad. Right hand drive vehicles have recall, left hand doesn't. How is it different because if the problem is dust and/or moisture and the clocksprings are the same it effects both sides of the passenger compartment. Dealer is in the process of ordering the parts.
While driving down the highway the airbag light came on with no warning. The airbag light would go off and on. Turning the steering wheel when stationary will also make the light come on and off.
My airbag light keeps coming on intermittently. Took it to a dealership and says the clock spring has gone bad. I see there is a recall for jeep's that are right handed for this same issue. I also see on the forums and this website that it is happening to a lot of left handed jeep wranglers. I think the recall should be for both. This is a safety hazard as I learn my drivers side airbag will not deploy if I am in a wreck.
My air bag light keeps coming on randomly. I took it to a friend who works for chrysler as a mechanic and his code reader mentioned the steering wheel air bag is the culprit. We've determined that the clock spring is the root of the issue. Although not of the same recall group, this is exactly like the 2016's recall of 2007-2010 us wranglers, and over 7k+ right-hand drive wranglers. Im sure my wrangler is not the only 2011 having this issue. Considering we've been dealing with tons of dust and soot in california due to wildfires everywhere, it is likely the dust triggering this; nonetheless fitting the profile of the recall in 2016 exactly as it is. I believe chrysler/fiat should honor vehicles built in that year range as it seems they are still affected by this design flaw.
First my horn stopped working then the buttons on the steering wheel quit working then the radio started getting all static but at first when radio started being static the cd player still worked and then the cd player would play intermittenly and not a sound in radio mode now now cd , no radio, no steering wheel button and no horn. The cruise control light comes on if the button is pressed but that is it. It is important to have a working horn safety!!! I was told it is the clockspring going out and causing all these issues and causeing the amplifier to fail and the stereo malfunction and needing to be replaced. Costing a couple thousand dollars.
I am a rural carrier I was on the job working and my seat belt broke on my rhd 2011 jeep wrangler! I work for usps I am required to use my jeep on a daily basis this is costing me money could of cost me my life also! I use my jeep run like 250 mile plus per day. I contact my dealer ship they say there is no eta time I'm like what that's she like I don't know when we get you a seat belt I'm like well I need it's my work vehicle and that's my driver side and still they didn't help me! I also had a air bag issues same as an axle issue my jeep leaks water also my whole jeep is poorly made I demand on a replacement jeep or sponsor me with the usps! My job is to delivery the mail not to risk my life to drive a poorly made vehicle. Please help . I was driving on hwy going 55 MPH broke!!
Tl* the contact owns a 2011 jeep wrangler. The contact stated the air bags warning light illuminated and the horn became inoperable. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective clockspring. The vehicle was not repaired. A dealer was not notified of the failure. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 108,000.
Air bag clock spring does not work. It is a safety hazard....airbags, horn and cruise control, will not work without this part. In texas, it will not pass inspection. This is a safety issue and needs to be advised to becoming a recall for jeep wranglers that were build in the same plant as mine jeep.
I brought my jeep in for the air bag light being on and a recall for tge inflator, and was informed that the light was on do to the drivers side air bag and there could be a potential problem tgat isn't a recall for the clock spring
Complaint number: 1299598 the print out of my filed complaint is incorrect in that I did check the box to not share my complaint with the manufacturer I have photos of this fact on another camera not connected to the internet. Please make not of this complaint as I have.
Vehicle stationary, flooding front driver and passenger floorboards. 3+ inches. Not a drop of water anywhere else. 6 attempts at dealership service department by (the waterman), until completed. The service department has no record of this in their system according to them, I do. Caused electrical, rusting, carpeting buckled now loose bunching under gas and brake pedals. Received the federal safety agency recall notification, of the seatbelts in my 2011 jeep wrangler, ,have not received any notification from manufacturer. Last recall for drivers airbag, takata dangers, the dealerships repair department insisted no such recall existed, and claims to have replaced the passenger airbag that had already been replaced. My VIN # pulls up all recalls completed. This is not true. I have records of dates of service and photos. I don't have a scanner to upload them. Flooding occurred while vehicle was stationary and parked in driveway of home.
So they (mopar/jeep) have had this jeep clock spring recall issue for a while now... We have had it replaced twice now under the recall and it is still doing the exact same thing... So the recall fix was nothing but a sham... It did not fix the problem and the problem still persists and I am not fixing it for a third time when the solution they came up with for the recall is not a solution it just masks the problem for a little while... So now once again the clock spring is out in it and I am at my wits end with it!
Tl* the contact owns a 2011 jeep wrangler. After the vehicle was serviced per an unknown air bag recall at bachman chrysler dodge jeep ram (located at 630 broadway st, jeffersonville, in 47130, (812) 282-4356), the air bag warning indicator continued to illuminate. The manufacturer was not notified. The failure mileage was 91,000. *dt contact stated he had a faulty clockspring causing the airbag light to stay on. Contact's VIN was not on the recall.
During the evening of october 16, 2019 while driving on interstate highway 84 near the eagle road exit 46 with my 5 year old grandson, my jeep had a catastrophic electrical failure. I could not get the turn signals, headlights, windshield wipers, or horn to work. Later I learned that at least the drivers air bag was also inoperable. The next morning my local jeep dealer (larry h miller, boise, id) diagnosed the problem as a failure of the 'clock spring' the service manager called me and said that due to the ongoing recall of certain right hand drive jeep wranglers (the federal safety agency campaign numbers:16v288000, 13v176000, and 11v528000, all involving the clock spring) a new, redesigned, clock spring is not available for non-recalled vehicles. He to install at my epense a new clock spring, but of the old design, which would eventually fail.
Tl* the contact owns a 2011 jeep wrangler. The contact stated that the air bag warning indicator illuminated. The contact called marino chrysler jeep dodge (5133 w irving park rd, chicago, il 60641, (773) 777-2000) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 78,000.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Jeep Wrangler?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history