Tl* the contact owns a 2011 jeep wrangler. The contact received a recall notification for the federal safety agency campaign number: 16v352000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2011 Jeep Wrangler airbags complaints
Page 4 of 6: complaints 71 to 100 of 146, newest first, as owners wrote them.
I've taken my jeep in to the dealers since the recall and the dealership is telling me that there is no remedy to the problem. It's been over 6 months since the recall and I would like to have it replaced, or repaired before devastating happens.
Airbag light comes on intermittently
Takata recall (recall date july 1, 2016) of recall number s43 for a front passenger airbag, and I have called jeep/mopar on at least 3 occasions. On the last call they assured me that I would have the airbag inflator replaced on or about january 31, 2017. There will most certainly be a recording of this call, which was on or about december 24, 2016. On february 17, I again called mopar at 1‑800‑853‑1403, and was told by [xxx] (employee/[xxx] number ri183) that the parts would not be available until march 31, 2017. I am in one of the hottest and most humid areas of the USA, southwest florida, and my vehicle, a jeep wrangler unlimited, VIN # [xxx], is a 2011 model, so it is among the older vehicles in the recall. I asked the call center representative named above to transfer me to a supervisor, and first she told me that no supervisor was available, them that no supervisor could be located, than that the supervisor was in a meeting. She said I would have to receive a call-back, or I could hold. I was on a cell phone, so I asked for a call-back. That was at about 10:30 in the morning and I did not receive a call at all that day. Auto makers can, with impunity, continue to put airbags and sensors in new vehicles, and continue to sell them, while not standing behind those they have already sold. Sensors needed for those consumers who previously put their trust in this component manufacturer and in jeep. I am asking for your help, as I don't expect to get a return call as I was promised, and I do expect that when I call again, mopar will walk back the promise of a march 31, 2017 parts arrival. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2011 jeep wrangler. The contact stated that the dealer failed to inform her of the federal safety agency campaign number: 16v352000 (air bags). The contact was unable to sell the vehicle due to the parts not being available. The recall repair was not completed prior to the contact owning the vehicle. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure VIN tool confirms parts not available. Updated 04/28/17 *lj
Jeep has recalled 2007-2010 wranglers for replacement and shrouding of clocksprings due to mass failure. This problem exists in later models as well. My 2011 and 2012 wranglers have both recently had their clocksprings fail.
Tl* takata recall. The contact owns a 2011 jeep wrangler. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 jeep wrangler. The contact received notification of the federal safety agency campaign number: 16v352000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My 2011 jeep wrangler sport has less than 50,000 miles and my airbag light is on and has been on for at least 6 months or more. Why is the recall only for rh drive wranglers, from what I am reading there are several lh drive wranglers with the same issue. Also every time it rains front driver and passenger floors are wet underneath floor mat. I have read several owner complaints on this issue but manufacture does not seem to care.
I received 2 emails from the federal safety agency in may 2016 regarding the failed air bags due to failed clockspring assembly. Two (2) weeks later my indicator light came on because the airbags failed. The jeep dealership said if I got into a crash, the airbags would not deploy. However, I was forced to pay for this manufacturer's defect. This was clearly a manufacturer's defect and a safety issue. I shouldn't have had to pay for this. The information your agency provided is as follows: the federal safety agency campaign id number :16v288 manufacturer :chrysler (fca us llc) make / model years :jeep / 2011-2016 subject :clockspring assembly may become contaminated.
Tl* takata recall. The contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign number: 16v352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. ...updated 03/13/17 *bf the consumer stated the airbag light illuminated. Updated 08/10/2017
Tl* takata recall. The contact owns a 2011 jeep wrangler. The contact received notification of the federal safety agency campaign number: 16v352000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
On my 2011 jeep wrangler unlimited dashboard, the airbag warning light flashes on every other minute with a chime while driving. This is an indication that there is something malfunctioning or interfering with the vehicle's airbags. This appears to be a recurring situation, based on research in jeep forums, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel.
Air bag chime and light come on if I turn the wheel
Takata recall - received a safety recall notice prior to july 2016 regarding front airbag. The notice was not dated so can not give specific mailing date. I called the dealership july 25, 2016 concerned that we had not been called to schedule replacement, was advised they would call as soon as product was available. Called dealer again on august 16, 2016 - advised to call back at later date still did not have parts. Called dealer october 27, 2016 they advised that they still did not have parts and that they would call me when parts arrived. It is now december 13, 2016 still have not heard from dealer. The car dealer is: auburn chrysler dodge jeep ram, auburn california. Phone# 530‑885‑2900 would appreciate any help you can provide in getting the car dealer to make the repair as soon as possible. Thank you
Air bag light is on and steeringwheel controls for the radio and computer step do not work thus a clock spring defect
Clock spring went out on my jeep and airbag is non functional. Recall only goes to 2010 but mine is a 2011 with the same design and part so why is it not covered in recall. Airbag light is illuminated and non funtioning.
The airbag warning light is on, but it appears it's actually the clockspring that is faulty. I don't actually know that it's the wiring that is faulty or the clockspring it's self, either way, a local dealership want $500.00 to fix it. With all the recalls on this particular part, this vehicle is not included in the recall. After market warranties won't touch it.
Tl* the contact owns a 2011 jeep wrangler. The contact received notification of the federal safety agency campaign number: 16v352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jeep does not go into reverse. When in reverse it is like park.. All the positions are off and not what they should be . Could it be shift control. Also why wasn't passenger airbag inflator problem notified to jeep owner ? Will a loaner auto be giving while jeep is being repaired ?
My 2011 rubicon left hand drive has never been in an accident and has an airbag light on.... I took it to the jeep dealer and I can have the clock spring and wiring repaired for $810... This is a common problem as I was told by the dealer.....
Tl* the contact owns a 2011 jeep wrangler. The contact received notification of the federal safety agency campaign number: 16v352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Clock spring recall s33 does not cover jeep wrangler 2011 left hand drive models! Warning this is unsafe and a 10 on the oem's dfmea! Unfair. This 2011 clock spring failure causes airbag light and same code as the 2007 - 2010 and 2011 right drive recalls. I have dealer repair receipts to prove. Why aren't the left hand 2011 jeep jk wranglers included in this safety recall? Keep all your documentation and report to fca and to the federal safety agency if you have same issue to get reimbursement when they do recall the left hand model.
Tl* the contact owns a 2011 jeep wrangler. The contact stated that the clock spring fractured and caused the steering wheel functions to be disabled. The vehicle was not diagnosed or repaired. The failure mileage was 57,000.
Takata recall waiting months for the repair of something that could cause fatal injury is an abomination! And it's still not available!
Tl* the contact owns a 2011 jeep wrangler. The contact received the federal safety agency campaign number: 16v352000 (air bags) however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The approximate failure mileage was 70,000. The manufacturer was not made aware of the failure. Vin tool confirms remedy not yet available.
2011 jeep jku clockspring faulty why only 2007-2010 recall when all yrs are crap!
Airbag light comes on consistently and started about 55,000 miles. Dealer tested and says it is code b1b02. After researching online I saw where this has been an known issue for some time.
Takata recall we feel we cannot safely use this vehicle until it is fixed. When do they anticipate having a proper fix?
Takata inflators. After calling jeep chrysler regarding the recall notification I was informed that the company does not have a fix, other than not allowing passengers. As they do not have a repair I inquired about the other options (buy back and trading for a non affecting vehicle) and was informed that jeep chrysler would not perform either action in accordance with the federal safety agency guidelines. If companies are required to comply with federal guidelines, how can they arbitrarily chose not to honor them? We are a single vehicle home and now we cannot use it to transport our family without risk of injury or death and jeep chrysler has no repair in place and they will not accept a return or a swap to a safe vehicle.
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