Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number 13v234000 (power train , steering) and was informed by the dealer that the parts were not available. The manufacturer was not contacted about the issue. The VIN was unavailable. The contact had not experienced a failure.
2012 Jeep Wrangler steering complaints
Page 6 of 8: complaints 131 to 160 of 204, newest first, as owners wrote them.
2012 jeep wrangler. Consumer writes in regards to transmission oil cooler tube recall notice. *smd the dealer informed the consumer, the part(s) for the recall, were not available.
2012 jeep wrangler. Consumer writes in regards to transmission oil cooler tube recall notice. *smd the consumer was informed the parts were not available. The consumer stated she finds it unacceptable, since she received the recall, last year. The dealer stated, they were only allowed to order one part, per week.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number: 13v234000 (power train , steering). The contact attempted to have the vehicle repaired but was informed that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the part unavailability. The contact had not experienced any failures.
Since december 2013 I had taken my vehicle into the dealer for recall repair and was told that the part to do the repair had to be ordered. Now it is february 2014 and the dealer is still stating that they have not received the part from the factory to do the repair yet.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and was informed by the dealer that they only received one recall kit every two weeks. The contact stated that she was listed as number 56 on the list for the remedy part, which the contact believed surpassed reasonable time to repair a defect. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. The dealer was only receiving one recall kit per month. The contact felt that since the failure was reported june 2013, there should have been a remedy available before february 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Please help. I have received many chrysler notifications regarding a safety recall on my jeep. (one component rubs up against the transmission and causes it to leak). I started getting these recall notices in november, 2013. I have called grapevine jeep many times to get an appointment. They continue to tell me that there are not enough parts from chrysler and I am on a waiting list of over 40 people. Why are there no parts and chrysler continues to send out notices of safety issues. This concerns me very much. Please help resolve this issue and put the heat on chrysler to make us safe. I will be happy to contact the local news stations here. I love my jeep, however, I'm far from excited about the sales/service that chrysler (my nearest dealership) offers. I dread dealing with them. Thank you in advance for your prompt needed attention to this matter.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notification august 2013. The dealer advised that they only received one part per week and the contact would be placed on a waiting list that could push the repair back out until the following summer. The contact had not experienced a failure. ..updated 03/25/14 *bf the consumer stated it has been 8 months, and she was still unable to get the recall completed. Updated 04/01/14
I received a letter that there was a recall on the transmission oil cooler tube (safety recall n28/ the federal safety agency 13v‑234). I took my vehicle in oct 30, 2013 and was told the parts were ordered and I would be notified when parts arrive. 2 months later I was still not notified of the parts arriving. I called the dealership and was told there was a 2 year waiting period for the part. I was told it was supposedly on order already and to see if it had come in. They said it was never ordered and would call me right back. It has been nearly 3 weeks and I have received no call back. On my recall letter it stated that if a dealer fails or is unable to remedy this defect in a reasonable time, that I may file a written complaint. That is what I am here to do.
Safety recall n28/the federal safety agency 13v‑234 notification code n28 notice received approx. 4 months ago. Went to the dealership this am 2/5/2014 to have the repair done. Dealer said that they only get one part per month so they put me on a wait list. Apparently there are 15 ahead of me at jones ford/chrysler in wickenburg az. So it looks like a year plus wait. Can't be much of a part regarding the issue so am at a loss at the delay. The failure however can result in a incident. Some prodding to get parts out to the dealers may be in order.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealer was only receiving one part every two weeks. The contact felt that because the failure was reported june 2013, there should have been a remedy available before january 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that in late january 2014, he received a notice for the federal safety agency campaign number: 13v234000 (power train , steering ). The contact stated that he contacted the dealer who mentioned that the parts were unavailable. The manufacturer was not notified. The contact had not experienced the failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign id number 13v234000 (power train , steering) but was unable to have the vehicle serviced because the remedy part was unavailable. The dealer informed the contact that the manufacturer issued only one part every fourteen days. The contact was placed on a massive waiting list, which he was advised could be approximately seven months before her vehicle could be repaired. The manufacturer was notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that in july of 2013, he received notification the federal safety agency campaign id number: 13v234000 (power train , steering). The contact attempted to have the vehicle repaired but the dealer stated that the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering ) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notification december 2013. The manufacturer advised the contact that the dealer only received one part per week. The contact had not experienced a failure. Updated 03/12/14
Tl* the contact owns a 2012 jeep wrangler. The contact attempted to have his vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. The contact stated since the failure was reported in june of 2013, there should be a remedy available before january of 2014. The manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
Letter to the administrator from constituent re recall n28/ the federal safety agency/3v-234 on a 2012 jeep wrangler. *smd the dealer informed the consumer, they only received parts once a week, and her name should have been placed on a list. However, the consumer stated no one informed her of that. The consumer has since received a second notice.
I received a recall notice n28 transmission oil cooler tube from chrysler. I reached out to the dealership to schedule the work on the recall and was told they didn't have the parts and were receiving 1 part every 2 weeks and they had 400 people on a waiting list. I called another dealer and was told a similar story and at best case would be 6 months before they could have a part for me. The recall mentions potential for a transmission issue which could result in increased risk for a crash. I called chrysler as well and all they could tell me was sorry they don't have enough parts. So I am supposed to drive an unsafe vehicle and hope that nothing goes wrong in the 6 months before they maybe have a part? This is unreal that a notice is sent out warning of increased risk and then I am told by chrysler they cant do anything and that they are sorry. Regardless of why, the fact is there are hundreds of unsafe vehicles out there that can not be fixed and notices are being sent out telling the consumer to take them in and get them fixed? Why send the recall notice if you cant fix the problem? What is being done to protect me as a consumer with a vehicle that the manufacturer has told me could be unsafe and now has a higher potential risk for a crash and their only answer is "sorry"?
Tl* the contact owns a 2012 jeep wrangler. The contact received recall the federal safety agency campaign number: 13v234000 (power train, steering). The contact attempted to have the remedy repaired; however, he was informed that the part was unavailable. The manufacturer was notified of the delay. The contact stated that the transmission cooler line was previously replaced in 2013. There are no failures at this time.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received a notice for recall the federal safety agency campaign number: 13v234000 (power train , steering) and the dealer was not planning to perform the repair in a timely matter. The dealer informed the contact that the parts were not available and he had to wait another six months in order to have the vehicle repaired per the recall. The manufacturer was notified. There are no failures at this time. The current mileage was 16,580.
This is a safety recall complaint n28/the federal safety agency 13v‑234 transmission oil cooler tube. First notice received in 6/2013, parts to fix not available at the time. Second notice received 1/2014 indicating parts available and to contact dealership "right away to schedule service appointment." contact was made with dealership and they indicated there is a 4 month waiting list because they are only provided one set of parts per week needed for this recall, which means, only 4 jeeps a month are receiving the repairs for a 2 hour fix. This is absolutely ridiculous. Dealerships should be provided these parts as soon as a customer contacts them on this safety recall. I have been put on the "list" and will be called when I move to the top. A 4 month waiting list means only 16 jeeps will have this safety recall taken care of before I am scheduled. Solution: dealerships need to have these parts available to them as customers call to schedule an appointment. They should not be rationed nor should a complaint be filed against the dealer. The complaint is with chrysler group for not being able to supply parts for a safety recall that could potentially present a life threatening situation if the defect is not taken care of.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed a reasonable time for repair. The dealer stated that the parts were not available for repair. The manufacture was not contacted. The contact had not experienced a failure. ..updated 02-28-14 *bf updated 03/18/2014
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and on back order. The contact felt that since the failure was reported in june 2013, there should have been a remedy available before january 2014. The contact had not experienced a failure. Updated 02/27/14*lj updated 02/27/14
Submission from constituent re safety recall n28/the federal safety agency 13v‑234 transmission oil cooler tube - 2012 jeep wrangler. *smd the dealer informed the consumer, they were only receiving parts to repair one vehicle every seven days, and that he was 47th on the wait list.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train, steering) in late 2013. The vehicle was taken to the dealer for repair but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received a recall notification of the federal safety agency campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. The dealer informed the contact that they only receive one part per week. The dealer put him on a waiting list. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received recall notification of the federal safety agency campaign number: 13v234000 (power train , steering) however, the part was not available to repair the vehicle. The dealer was contacted and stated that the part was not available for repair. The manufacturer was contacted and confirmed. The contact had not experienced a failure.
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