Chrysler had a safety recall (n28 / the federal safety agency 13v‑234) trans oil cooler tube may come in contact with the power steering fluid return lube. Prolonged contact could cause a leak in the tran fluid and loss of trans function and increase risk of a crash. I have called my local dealership suresky in goshen, ny and the parts are still not in and it has been over 2 months. I drive my two year old to school every day and this is not acceptable.
2012 Jeep Wrangler steering complaints
Page 7 of 8: complaints 161 to 190 of 204, newest first, as owners wrote them.
There is a recall on power steering for 2012 jeep wranglers with automatic transmissions. I have a manual transmission and am experiencing the same issues. Below is recall information: they are excluding manual transmission jeeps, which have the same issues and same pump. This is an issue that needs to be fixed.. The same dangers are faced with this vehicles. Recall date: june 04, 2013 model affected: 2012 jeep wrangler summary: chrysler group llc (chrysler) is recalling certain model year 2012-2013 jeep wrangler vehicles equipped with a 3.6l engine and an automatic transmission and manufactured january 23, 2011, through february 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid. Consequences: a loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash. Remedy: chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall is expected to begin early december 2013. Owners may contact chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is n28. Potential units affected: 180131 notes: chrysler group llc read more: http://www.motortrend.com/cars/2012/jeep/wrangler/recalls/#ixzz2pm1ozn6m.
Tl* the contact owns a 2012 jeep wrangler. The contact stated the recall under the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed a reasonable time for repair. The dealer was contacted and stated the part was not available for repair. The manufacturer was not contacted. The contact had not experienced the failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification for the federal safety agency campaign number: 13v234000 (power train, steering) several months ago but was informed by the manufacturer that the part was not available and would not become available for another few months. The contact had not experienced a failure. The VIN was unavailable.
Unable to get safety recall n28 / the federal safety agency 13v‑234 transmission oil cooler tube repaired. Have contacted multiple dealers and they are unable to get the part. Dealers report they are only allowed one recall part per week or two weeks, now backed up for months. They report 100's of persons waiting on their list. At this point I'm just told to call back and try again... I can't even get on a list to wait.
2012 jeep wrangler. Consumer writes in regards to transmission oil cooler tube recall notice. *smd the consumer has been unable to get the recall issue resolved.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train, steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was not notified of the problem. The contact had not experience a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed the reasonable amount of time. The dealer was contacted and stated that the contact would be placed on a waiting list because the manufacturer was only providing one part per week. The manufacturer was not contacted. The contact had not experienced a failure.
I took in my jeep to motor village la (2025 s figueroa st, los angeles, ca 90007). I brought it in for a recall of the transmission oil cooler tube (n28/the federal safety agency 13v‑234). Upon calling to determine if the work had been completed, I was told that they only inspected to see what parts would need to be replaced. They further explained that the parts requiring replacement would take a while to be received. When I pushed for more information, they told me that they are only allowed to order 1 part of this type every 14 days from the manufacturer. They said that I would be added to the waiting list for this part. When I asked how many people were on the list, he merely said that there were a lot. So I asked if it would be weeks, months, or what that means? He said he didn't have any further information for me. I believe that this situation fails to meet the requirement of replacement within a reasonable period of time. I could even live with a month or two, but an indeterminate amount of time is ridiculous.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v23400( power train , steering) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Safety recall n28/the federal safety agency 13v‑234 - chrysler corporation is not supplying the parts to dealers to complete the repairs necessary to prevent fires & crashes (per the recall notice). This is unacceptable. The waiting list for parts is very long and chrysler reported to me today that each dealer gets 1 repair kit every 14 days. If someone does the math, these means that it will take over 30 months to supply the parts for the necessary repairs, given the number of recalled wranglers (1800,000) and the number of dealers in the us. This is unacceptable and the federal safety agency has a responsibility to the traveling public to ensure that recalls such as n28 are completely in a timely manner.
Was driving on highway at approximately 55 MPH and hit a small bump in road. The front end started to shake violently and steering wheel went side to side. It felt like the vehicle was going out of control and I feared I might end up in a collision. I slowed the vehicle and applied brakes to bring the vehicle under control. Since that time, it has occurred often and it is very dangerous. To date, I have replaced the steering stabilizer and checked all other components for wear. Tires have been balanced and rotated. This alleviated the problem but the problem has since come back. According to my daughters, they have experienced the front end shake on various occasions while at school in albuquerque. I have researched on the internet and my vehicle problems has been termed "death wobble" by other jeep wrangler owners. I also found out there are a lot of complaints but chrysler jeep has not issued any recalls to fix this problem. If I can't fix the problem, then I will be getting rid of my vehicle for a safe vehicle.
Received safety recall n28 / the federal safety agency 13v‑234 and scheduled appointment for repairs (as requested on notification) at flagship chrysler dealership, bayamon, pr on 14nov2013. The mechanic confirmed the need for replacement of power steering return tube and the transmission oil cooler tube but the parts were not available. According to service rep the parts were ordered. On 04dec2013 called the dealership for status of order to be told that parts could arrive after 1 month but according to service rep the parts department could not tell when will they be available and I should wait until receiving communication by email. I contacted chrysler corporation (pr office) on 05dec2013 through 1‑800‑853‑1403 and service rep did not have information available related to the recall, took my vehicle's VIN # and agreed to call back. As of 14dec2013 neither the dealership or chrysler corporation has contacted me with expected date for parts' availability. Since the service date above I received the second notification to take my car for repairs.
Tl* the contact owns a 2012 jeep wrangler. The contact was driving approximately 55 MPH when the vehicle began to drift to the right without the contact moving the steering wheel. The contact stated the vehicle was diagnosed as the steering box needing to be replaced but the vehicle was not repaired. The manufacturer was not notified. The failure mileage was 15...updated 02/11/2014
Received 1st safety recall notice, n28/the federal safety agency 13v‑234, from chrysler group 09/10/2013. I immediately called the local dealership (bay dodge, panama city beach, fl) and was told to call back at a later date because the parts to repair the issue were not in stock and they were waiting for the inventory. 2nd safety recall notice received 12/07/2013. I called the same dealership on 12/09/2013 and was told I would be added to the "wait" list...that I was number 45 and could expect to wait a couple years for the parts to arrive at the dealership. The issue is that the dealership can only order one repair kit every 14 weeks from chrysler!! What?? So, if the transmission oil cooler tube begins to leak it may cause "damage to the transmission and a loss of transmission function which may increase the risk of a crash"...and it is ok to make me wait years for the repair???
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number:13v234000 (power train, steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the vehicle was included in the federal safety agency campaign id number 13v234000 (power train , steering) however, the contact was unable to have the vehicle serviced under the recall because the required remedy part was unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign id number 13v234000 (power train , steering) however, the contact was unable to have the vehicle serviced under recall because the dealer stated that the remedy part was only available to perform one repair per week. The manufacturer was notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received the notification of the federal safety agency campaign number: 13v234000 (power train, steering). The dealer was contacted and stated that the part was not available for repair. The manufacturer was also contacted and stated that they were attempting to source an additional vendor to obtain the part needed to complete the recall service. The vehicle was not repaired. The contact had not experienced a failure.
After receiving a recall notice (safety recall n28/the federal safety agency 13v‑234 transmission oil cooler tube) in the mail, I called my local dealership (clear lake dodge/chrysler/jeep, houston, tx) to schedule a service appointment to remedy the possible problem explained in the recall notice. Unfortunately, I was told that this dealership is only receiving approx. 1 - 2 of the parts needed for this problem per week and they have a list of customers for those parts already long enough that will take approx. A year to fill. I was told that I should continue to call the dealership approx. Once a week and see if they, by any chance, received enough of the parts to fix my vehicle. I find this unacceptable! I do not want to wait a year to get my vehicle fixed and feel that I (nor anyone else) should not have to wait that long to get a possible defect in my vehicle taken care of. Are there any other options for me? What can I do to get my vehicle taken care of immediately? I do not want to wait to get this problem taken care of and risk the possibility of the problem materializing and causing an accident that could result in my vehicle being destroyed or, even worse, injuring myself or others! I appreciate any help or advice you could give me in this matter! Thank you.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train, steering). The vehicle was taken the dealer, who stated that the part was unavailable and that the manufacturer was only sending one part per week. The vehicle was not repaired. The manufacturer was not notified. The contact had not experience the failure.
When I first received notice of the recall for the transmission oil cooler tube problem I contacted my dealer right away, they said they would not receive parts for at least 2 months. I called again in october and was told another two months.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the vehicle was included in the federal safety agency campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle serviced under the recall because the remedy part needed to perform the repair was unavailable. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering). The manufacturer was contacted and stated that the part was not available for repair. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of under the federal safety agency campaign number: 13v234000 (power train , steering). The dealer was contacted and stated that the part needed for the recall service was not available. The dealer was unable to provide a date of availability. The contact had not experienced a failure. ..updated 05/15/14 *bf updated 05/15/14
Tl* the contact owns a 2012 jeep wrangler. The contact stated there was a recall associated with the federal safety agency campaign id number 13v234000 (power train, steering) however, the contact was unable to have the vehicle serviced under the recall because the part was unavailable. The dealer stated that the manufacturer would only send one part every two weeks to perform the repair on the recalled vehicles. The manufacturer was notified of the problem. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number: 13v234000 (power train , steering ) in october 2013. The contact stated that he attempted to have the vehicle repaired but the dealer informed him that he would have to wait months in order to have the vehicle serviced per the recall because the part needed was not available. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle serviced because the part needed to correct the failure was on a massive waiting list. The dealer informed the contact that only one remedy part was being sent to the dealer every fourteen days. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Received safety recall notice n28, the federal safety agency 13v23400, and contact dealer in michigan city, in 46360 same day to get repair done. I have since contact the dealer in mc 3 more times and they still do not have the part (transmission oil cooler tube) in stock to do the repair. Advise me it is not receiving the tubes from chrysler and they will call me back the next day. They never call me back and I have to keep contacting them only to get the run around that they do not have the tube in stock.
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