2013 jeep wrangler. Consumer writes in regards to transmission cooler tube recall issues. *smd the dealer informed the consumer the part was not available, and it would be a 2 month wait. Recall # 13v234000.
2013 Jeep Wrangler steering complaints
Page 5 of 7: complaints 101 to 130 of 167, newest first, as owners wrote them.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he received a notice for the federal safety agency campaign number: 13v234000 (power train , steering) about six month ago and the parts were still not available. The contact mentioned that he was very concerned for his safety. The dealer was contacted. The manufacturer was made aware of the problem. The vehicle has not experience the failure. The current mileage was 18,000.
I was notified of a safety recall (n28/ the federal safety agency 13v‑234) over three months ago. I have called the dealership several times and they keep stating that the parts are not available. What kind of recourse do I have?
I took my vehicle in for recall on the federal safety agency campaign id no. 13v234000 was told parts had to be ordered. Today (3 months later) I was notified that it will be several more months because the manufacturer is only allowing the dealership to order 1 part every 10 days and I'm still down on the list. I find this totally unacceptable. After 3 months I still need to wait several months to have a recall completed?
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign id number: 13v234000 (power train , steering) and attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train, steering) had surpassed a reasonable amount of time for repair because the part was not available. The manufacturer was also made aware of the problem however, declined to provide part availability information to the contact. The contact was concerned because the vehicle was exhibiting an abnormal reduction in transmission power. The failure mileage was 60.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealers were only receiving two recall repair kits per month. The contact felt that since the failure was reported in june of 2013, there should have been an adequate remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
2013 jeep wrangler. Consumer writes in regards to transmission oil cooler tube recall. *smd the consumer stated she received the recall letter in october 2013. To date, the parts are still not available.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number: 13v234000 (power train , steering ) in november 2013. The contact stated that he attempted to have the vehicle repaired but the parts were not available. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. Updated 05/12/2014
Went to dealership to have this issue fixed and was told they did not have the part to fix the problem. Not only did they not have the part but chrysler allowed them to order one part every 14 days! This means they are fixing 2 jeeps a month! I live in va beach where there is an abundance of jeep vehicles and several large jeep dealerships. How on earth can you expect to have the issue corrected when there are only 2 vehicles being repaired monthly! I couldn't believe this foolishness and had to contact chrysler myself. Bill confirmed they are only allowing dealerships 1 part every 14 days. Why you ask? Because they do not want to run out of stock! They are failing to make the parts available because they do not want to run out of stock! Really? We are driving these vehicles that cost nearly $40,000! And endangering our lives because they don't want to deplete their stock. Are they making the parts in somebody's basement?! If I get in an accident as a result of this complete incompetence chrysler will be held responsible. Fyi! Ridiculous!!!!!
Tl* the contact owns a 2013 jeep wranger. The contact stated that she received notification of the federal safety agency campaign number 13v234000 (power train , steering) and was informed by the manufacturer and dealer that the part was not available. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that she received notification of the federal safety agency campaign number: 13v234000 (power train , steering ) in january 2014. The contact stated that she contacted the dealer to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
2013 jeep wrangler. Consumer writes in regards to parts not available to complete transmission oil cooler tube recall notice. *smd the consumer stated it has been over 6 months.
Received safety recall notice n28 / the federal safety agency 13v‑234 transmission oil cooler tube which affects some 2012 and 2013 jeep wrangler vehicles equipped with an automatic transmission. I contacted our jeep dealer right away and the response I received from them was there is a national backorder on the part in question and get 1 part every 2 weeks. They have fixed 14 vehicles! We are number 45 on the list. 2015 for replacement when and if they get the part - this is not acceptable. How can they do a recall without sufficient parts available?
This website system does not seem particularly well-suited for this feedback. I have received repeated recall notices from chrysler regarding the transmission cooler tube. The federal safety agency 13v‑234. On those forms, it requests that we log onto if the dealer fails to repair the defect within a reasonable time. I cannot find any place to register that complaint except here. I have received a series of harcopy mailings between perhaps september 2013 and current (mar 2014). They suggest I call a local jeep dealer to schedule a repair. Each time I call the service department of the local jeep dealer, I get a different response, such as "we only have enough parts to repair vehicles on the east coast first. We will eventually call you when we have parts available to repair yours in colorado" the next time, the dealer said they still don't have parts, and that I must just keep calling back every week or so to see when they arrive. The third time I called they assured me that jeep will call me as soon as they are available. The fourth time the local dealer said they had no mechanism to contact me when parts become available, and the burden was indeed on me to keep calling. What a stupid system. My daughter also has a jeep (a 2003 gcherokee). She has undergone similar hassles with parts not being available for more than a year for a recall. Each time she calls it is a different story. I don't know what the federal safety agency believes is a "reasonable time". But it seems stupid to keep mailing me hardcopy recall notices if jeep doesn't have the parts or ability to make the repair. And when I call jeep, they should have a true and consistent story about what I need to do to get the repair completed.
Tl- the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign id number: 13v234000 (power train , steering) and stated that the parts were not available. The dealer advised that part was not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable estimated date for when the contact?s vehicle would receive the recall repairs. The contact had not experienced a failure. Dyd
2013 jeep wrangler. Consumer writes in regards to parts not available to complete transmission oil cooler tube recall notice. *smd the consumer received the recall notice, last summer. As of february 13, 2014, the repairs still have not be completed.
Tl-the contact owns a 2013 jeep wrangler. The contact received a recall notification of the federal safety agency campaign id number 13v234000 (power train , steering) and stated that the vehicle have not been serviced under the recall because the needed part would become available until thirty eight weeks. The manufacturer was not notified of the problem. The contact had not experienced a failure. Js
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and was informed by the dealer that they were only receiving one recall part every ten days. The dealer was unable to provide an expected date for when the part would become available. The manufacturer had not been notified. The contact had not experienced a failure. Updated 09-04-14
I received a recall notification in september, 2013 warning that the transmission oil cooler tube may come into contact with the power steering fluid return tube, causing a leak and possibly a failure or crash. The vehicle has been to the autonation dealership on 116th ave. In bellevue, wa a total of three times since september 2013 to address this issue. It is now almost march 2014 and it still has not been fixed. They are placing all the blame on chrysler for not being able to supply the parts. I called chrysler this morning to confirm the insane waiting time for the parts to remedy the recall. The idea that it takes in excess of 5 months just to get parts for a serious recall issue is preposterous, and the lack of action negligible.
Tl-the contact owns a 2013 jeep wrangler. The contact stated there was a recall under the federal safety agency campaign id number 13v234000 (power train , steering) however, the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part. The manufacturer was not notified of the problem. The contact had not experienced a failure. Js
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and was informed by the dealer that they only received the remedy kit once every fourteen days. The dealer was unable to provide an expected date for when the part would become available for the contact to have the defect corrected. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that dealers were receiving one part per week. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns 2013 jeep wrangler sport. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and stated that the recall repair had surpassed a reasonable time for repair. The contact took the vehicle to the dealer and was advised that the part needed for the repair was not available. The manufacture was not replying to the dealer to advise of when the part would become available. The contact stated that transmission fluid was leaking from the vehicle. The approximate failure mileage was 8,000.
Safety recall n28 / the federal safety agency 13v‑234 in october of 2013, I was mailed the above recall notice from chrysler. I was told in the mailing to contact the local dealership to schedule the repair. I did this and was told the parts had to be ordered and would be a couple of weeks. By december 2013, no response from the dealership. In contacting the dealership at that time, they had no record of my call and my parts had not been ordered. They said they would put the parts on order again for me and that the parts would be available mid-january since chrysler is releasing a limited amount of the recalled parts each week. As of february 4th, 2014, I had not heard back from the dealership. I called them the morning of the 4th and got this reply. They said my parts are still on order and that chrysler is still only releasing a limited amount of the replacement parts. It does not make any sense to me if a recall is issued and the manufacturer says there are no parts available. This is frustrating and I feel like I am getting the "run-around". I would appreciate if the federal safety agency could follow up on this and find out what is going on.
Tl* the contact owns a 2013 jeep wrangler. The contact received the federal safety agency recall campaign number 13v234000 (power train, steering). The contact attempted to have the vehicle repaired but was informed that the parts were unavailable. The manufacturer was notified and confirmed the unavailability. There are no failures at this time.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed the reasonable time for repair. The dealer and manufacturer were contacted. The manufacturer stated that the part would not be available for 10 months. The contact had not experienced the failure described in the recall.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification the federal safety agency campaign number: 13v234000 (power train , steering) and stated that the part needed to repair the vehicle was unavailable. The dealer informed the contact that the part would not become available for another two months. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 02/24/14*lj the power steering line was replaced. Updated 02/25/14
2013 jeep wrangler. Consumer writes in regards to unable to get recall repairs done on vehicle. *smd the dealer informed the consumer, the parts were not available.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Jeep Wrangler?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history