Constituent is concerned about the length of time it is taking to replace a part on his 2013 jeep freedom edition due to a safety recall from chrysler. *smd recall # 13v234000.
2013 Jeep Wrangler steering complaints
Page 6 of 7: complaints 131 to 160 of 167, newest first, as owners wrote them.
Safety recall n28 / the federal safety agency 13v‑234 transmission oil cooler tube. Dealers (multiple), are unable to remedy within a reasonable time. Put on list on 10-10-2013 @ fitzpatrick jeep ansonia, ct told 3 weeks,still no part from chrysler. Put on list on 1-18-2014 @ wetmores jeep new milford, ct. Told I am seventeenth in line for the part as chrysler releases only 1 per week. This is unaccebtable. Thank you.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign id number 13v234000 (power train , steering) and stated that the part needed for the repair was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified. There are no failures at this time.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he received the federal safety agency campaign number: 13v234000 ( power train , steering) in mid january 2014. The contact stated that he took the vehicle to the dealer for repairs but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact did not experience a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that while attempting to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train, steering), she was informed that the parts were not available. The contact felt that since the failure was reported in june 2013, there should have been a remedy available before january 2014. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that while attempting to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering), he was informed that the parts were not available. The contact felt that since the failure was reported june 2013, there should have been a remedy available before january 2014. The failure was not experienced.
I keep taking my vehicle in for safety recall n28/the federal safety agency 13v‑234 transmission oil cooler tube, but the dealer says they don't have the part, and to come back later. It has been three and a half months since I received the notice for the recall, and they have failed to inform me when they have the part, and to fix it. The dealer is: farrish dealership in fairfax virginia.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that she received a recall notice for the federal safety agency campaign number 13v234000 (power train, steering) and was informed that the parts were not available and it would be approximately four years before her vehicle could be repaired with the current distribution schedule. The manufacturer was contacted about the issue. There are no failures at this time. Updated 2/11/14
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number 13v234000 (power train, steering) and was informed that the parts were not available for the repair. The manufacturer was contacted about the issue. The contact had not experienced a failure. Updated 02/11/2014
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he received notofication of the federal safety agency campaign number 13v234000 (power train, steering) several months ago and was informed that the part was not available. The manufacturer was not contacted about the failure. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the federal safety agency campaign id number: 13v234000 (power train , steering ) had exceeded a reasonable time for repair. The contact received the recall notification june 2013. The contact stated that the dealer stated that they were not repairing more than one vehicle per week. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed the reasonable time for repair. The dealer was contacted and stated the part was not available. The manufacturer was contacted and stated the dealers were provided one repair kit a week. The vehicle was not repaired. The contact stated that she had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the federal safety agency campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notice three months ago and the manufacturer stated the part was not available for repair. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he received a recall notice for the federal safety agency campaign number 13v234000 (power train, steering) several months ago and was informed that the parts were not available. The manufacturer was contacted about the issue. The VIN was not available. There are no failures at this time.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and the part needed to repair the vehicle was available. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and called the dealer several times. The dealer was unavailable to provide an expected date for when the part needed to complete the recall repair would become available. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 04/16/14
2013 jeep wrangler. Consumer writes in regards to transmission oil cooler tube recall notice. *smd the dealer informed the consumer, it would be a minimum of 40 weeks before they would have the part in, because they could only order one every two weeks.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the engine warning indicator illuminated intermittently upon starting the ignition. There was a recall associated with the federal safety agency campaign id number 13v234000 (power train , steering) however, the contact was not able to have the vehicle repaired under the recall because the required part was unavailable. The manufacturer was notified of the problem. The approximate failure mileage was 13,000.
This pertains to the federal safety agency 13v‑234. I was first notified of this by chrysler in august/2013. Finally in november, I was allowed to bring my jeep in to the dealer for inspection. They confirmed parts must be replaced and they were ordered. Now I am informed by the dealer and a phone call to chrysler, that they will only allow their dealers to obtain replacement parts once every 14 days. I am further informed that there are many people in front of me on the dealer's list so with only being able to order 2 replacement parts per month, it could be months before my jeep is repaired. My wife is afraid of driving the vehicle with this issue looming. Can this safety recall really be treated this way by chrysler? Is there something the federal safety agency can do?
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the vehicle was included in the federal safety agency campaign id number 13v234000 (power train , steering) but was unable to have the vehicle serviced under the recall because the part was unavailable. The manufacturer was notified and they recommended that he be placed on the recall waiting list provided by the dealer. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering). The contact attempted to have the vehicle repaired on numerous occasions but the dealer and manufacturer stated that the parts were unavailable. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that he received a notice for the federal safety agency campaign number 13v234000 (power train, steering) several months ago and was informed by the dealer that the parts were not available. The dealer was unable to provide a date in which the parts would become available. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2013 jeep wrangler. The contact received notification of the federal safety agency campaign id number 13v234000 (power train , steering) and stated that the part needed to service the vehicle was unavailable. The dealer informed the contact that there was a two year waiting list for the recall repair and the manufacturer was only sending one remedy part to the dealer every two weeks to perform the recall repairs. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the vehicle was included in the federal safety agency campaign number: 13v234000 (power train , steering). The dealer was contacted and stated that the part was not available for the repair. The manufacturer was not contacted. The vehicle was not repaired.
Re: safety recall n28/the federal safety agency 13v‑234 transmission oil cooler tube in contact with the power steering fluid tube which may cause a loss of transmission fluid and result in a loss of transmission function which will increase the risk of a crash. I received recall notice approximately 2 months ago. I contacted the dealer (billy bender chrysler jeep dodge) where I purchased the vehicle. They stated that they had me on a waiting list to get the required parts. It has been one month without notice that the safety recall parts were supposed to be ordered so I contacted the dealer again to check on parts. Dealer advised me that I was currently 9th on the list to receive the safety recall parts. However, chrysler jeep was only sending the dealer one (1) set of parts per month so it would be approximately 9 months before they will have the parts to fix my vehicles' safety recall. This is unacceptable for a safety recall to go 2 months without repair let alone for chrysler to only supply only one part per month to dealers which will add 9 additional months (since I'm 9th on the waiting list) to get a safety recall fixed!!!!
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the vehicle was included in the federal safety agency campaign number: 13v234000 (power train, steering). The dealer was contacted and stated that the part was not available for the repair. The contact stated that he noticed a smell of burning oil while driving for extended periods of time. The vehicle was not repaired. The failure mileage was 10,000.
Tl* the contact owns a 2013 chrysler jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train, steering) and took the vehicle to the dealer for repairs. The dealer stated that the parts needed to complete the recall service were not available. The vehicle was not repaired. The manufacturer was made aware of the problem. The contact had not experienced the failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated that the federal safety agency campaign number 13v234000 (power train, steering) had exceeded a reasonable time for repair. The dealer advised that the manufacturer provided only one part per month and the contact had to be placed on a waiting list. The contact had not experienced a failure.
Tl* the contact owns a 2013 jeep wrangler. The contact stated there was a recall associated with the federal safety agency campaign id number 13v234000 (power train , steering) however, the vehicle was not serviced under the recall because the part was unavailable. The dealer also could not provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
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