I have a 2018 Jeep Wrangler JL series. I was driving down the highway, and the soft top latches sheared off, causing the top to rip back off the top of the Jeep. These clips fell down inside the car and sharp plastic pieces hit my sunglasses. The place where they sheared off was not at any boat locations or latching sections. This year was at the curve where it boats on to the soft top roof frame. The flat section where the sheer occurred was about 2 1/2 inches to 3 inches by only a quarter inch thick. This thickness was not substantial enough to hold the roof locked down tight. This could have created an accident as I was going down the highway at 60 miles an hour almost losing control of the vehicle. I have visited the dealer and called Jeep. Customer care they offer no support. I feel like this is a substantial safety issue that could cause someone to lose control of the vehicle and endanger themselves and others.
2018 Jeep Wrangler body complaints
Page 2 of 4: complaints 11 to 40 of 97, newest first, as owners wrote them.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
See attached document for complaint
Water is inside passenger seat and driver side Always is raining water problem
My door and hood hinges are severely corroded; this is a known issue that has resulted in a TSB. However, dealers are unwilling/unable to complete the repair work due to the high volume warranty claims they receive related to this issue. My door hinges have corroded to the point that they’ve undoubtedly lost structural integrity.
The contact owns a 2018 Jeep Wrangler. The contact stated that while he was sitting at a stop light, the service shifter warning light illuminated. The contact stated that the service shifter was inoperable, and the vehicle would not move. The contact stated he turned the vehicle off and back on but the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed as a failed service shifter and the service shifter needed to be replaced. The vehicle was repaired. The contact stated that in addition, the vehicle had a corrosion failure. The contact stated that the engine fan continuously came on, and it prompted the contact to check the antifreeze level. The contact stated when he removed the antifreeze container's top he noticed a rust bubble on the opening of the container. The contact stated he inspected the vehicle and noticed corrosion on all the door hinges, the bottom of the door frames and the tailgate. The vehicle was taken to the dealer and the contact was advised that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Paint bubbling up all over due to aluminum usage for the body.
There is a missing weld on the lower passenger rear control arm bracket that looks like a manufacture defect. I recently started hearing a clanging noise and brought it to the mechanic. I was not put at risk of safety (for the tie being). The problem has been confirmed and looked at ONLY by a mechanic. There were no warning lights. How do i get the welding fixed? the dealer will not help me repair it.
Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of Jeep Wrangler JLs have experienced. The design of this connection has not changed. Please reference these Jeep owner websites for more examples. https://www.jlwranglerforums.com/forum/threads/sun-visor-broken.37957/page-21 https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
I purchased my 2018 Jeep Wrangler JL Sport S 4 door in May of 2021. During the summer, while riding down the road, I had my soft top convertible top back. Upon closing the top when reaching home, the cover had become detached from tent assembly. I am just wondering if this was a apart of the safety recall for 2018 Jeep Wranglers, and if it was, how can I tell if this problem that was addressed with the vehicle I own now and fixed. I have had to buy a replacement top which is being installed on 9-19-2022. The cost is $1764.22, which I will not have an invoice for until they have completed the install.
Rust is forming along the bottom of all of the doors (4 of them) and on or around some of the hinges. The rust seems to be forming inside of the door and what is visible from the outside looks like the paint in bulging slightly.
Frame Welds failed, causing the lower control arm to completely detach from vehicle while driving on highway. Yes, it is available for inspection upon request. Yes, my safety was put at risk. Dealer refused to acknowledge problem, did not wish to see photos or video. The repair was completed elsewhere. December 29th - While driving on the highway I hear a loud bang and pull over. Turns out my front lower control arm mount COMPLETELY BREAKS OFF my frame (See attached photos). I call my dealership (Zappone CDJR in Clifton Park NY), they can’t get me in for a few weeks due to their availability. I get a major favor and get an extremely reputable, nationally known, off-road manufacture to fix it for me. While I am there, they tell me - take it in to the dealership, a lot of your welds need to be looked at. Apparently someone attempted to touch up some of the welds by hand, but didn’t do a great job. I purchased this JLUR brand new, actually ordered it from factory so no outside work was done on it. Feb 21st - Finally get it in to the dealership, explain to them the situation and without even looking at it, I already get hit with the “well hopefully your lift didn’t cause it” by the service advisor (Jeff Coon). I even reference the TSB out about welds and get told “well TSBs aren’t covered under warranty its an out of pocket expense”. So I call the support center and get told the same thing frame is not covered under my extended warranty, and my standard warranty is out. Ultimately I get told “inspected frame from star cases and damage to frame is not a known issue and is caused by off reading abuse and aftermarket lift kit and would put pressure on welds. Technician found would not be considered factory warranty due to aftermarket lift kit installed.
Corrosion on all aluminum panel and hinges could lead to failure of hinge.
Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.
I purchased the jeep wrangler as the first owner in 2018. I immediately felt inconsistencies with the steering. The steering felt loose. At the time I expressed my concern to the dealership that I purchased the jeep from, I was told that there was a recall on my jeep for the 'death wobble' and that it was likely the result of that. The recall work was completed within the first 12 months of purchase. The recall repair did not resolve the issue. The steering continued to feel loose and as time went on became more evident. When driving on the expressway onto an exit at 40-50mph I followed the slight curve and the steering felt unstable and wandered. The best way to describe what occurred would be that it felt like the frame was falling off the wheels. This continued more frequently and last week became unmanageable. While driving 70mph down the expressway, I was unable to maintain control of the vehicle. It felt like I was driving a boat on water. I felt confident that the frame of the jeep was leaving the wheels. At this time I noticed that the gears were slipping as well. I made an appointment to have my transmission examined. The earliest available appointment is 6 days out, so I decided to sneak under the jeep to see if there was a transmission leak. What I observed was shocking to find on a 2018 vehicle and considerably overwhelming. My degree is criminal science, so far from having any automative/engineering experience and knowledge, but contextual clues are evidentiary clear to me. The feeling of the frame being displaced from the body of the vehicle is a probable result. I have a deep concern with the current condition of the welding of the frame and the condition of the underbody.
Poor quality welds on the whole frame of my jeep. Not only that but it is a 2 year vehicle that is rusting away. California vehicle keep in mind so rust should be very minimal. Also the 5' uconnect radio freezes often and shuts on and off.
Was driving on the freeway with my wife and five yr old son when we heard a loud pop underneath our 2018 jeep wrangler and instantly saw a trail of smoke behind us. We immediately pulled over to find transmission guild gushing from underneath with tons of smoke as well. We were hoping the smoke was probably just from fluid on the manifold but we small flashes of fire starting at the transmission and clutch area. I quickly grabbed my son sitting in back and we jumped over the concrete barrier on the side and ran away from the jeep as it quickly became engulfed. It still had the temp tags having only had it three weeks. It was a 2018 with 15k miles.
2018 jeep wrangler has terrifying steering issues. Consistently while steering a highway curve at 40-55 MPH my jeep steering disengages and results in an unsafe inability to maintain the steering column. The steering can be described as loose and commonly described by passengers as the unsettling feeling that the frame of the vehicle is coming off the wheels. Please look into this safety issue. I have not been injured yet but if this continues I don't think it will remain that way.
My 2018 jeep wrangler was purchased in july 2019 and the first week of owning I noticed that the bottom of the jeep's frame appeared to be rusty. First owner, had not been through a michigan winter... Yet. Recently the jeep started having issues with leaking coolant and once I got under the vehicle, I was in complete shock with the appearance of the frame. It still is rusty but the entire frame looked like a 6th grade aspiring engineer designed the vehicle and used parts from grandpas garage to construct the frame. There has got to be a serious issue with the frame of 2018 jeep wranglers.
I was driving on the interstate highway when I heard a loud pop and saw an arc flash and pulled to the side emergency lane. I then saw flames dripping from my jeep and the entire front end of the jeep went up in flames and caught fire.
Water intrusion in passenger compartment - driver and passenger floor area.
While my 16-year-old daughter and I were driving on the fl 528/beachline expressway the entire clutch pressure plate assembly exploded off my vehicle. Fluids drained and ignited. The entire vehicle was burned to ashes. The full accident investigation report is included in the upload.
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the frame welds on the vehicle was rusted throughout the subframe of the vehicle. Additionally, some welds were not completed and not connected to the joints. The vehicle was taken to johnson dodge chrysler jeep ram dealer (481 us-46, budd lake, nj 07828), and an inspected. The mechanic informed the contact that there was no issues with the vehicle. The manufacturer was made ware of the failure. The failure mileage was approximately 41,000.
Rust on the frame (mainly the welds) and hubs. The doors leak on drivers and passengers floor when opened during rain. Steering has play when going through turns while maintaining highway speeds.
A significant amount of frame welds are rusting less than 1 year after purchase.
Body: water leak from hardtop (right front passenger) and (front center - where hardtop meets windshield pillar). Multiple attempts to correct (replaced all seals) and there is still a leak from front center (where hardtop meets windshield pillar). Suspension: loud 'clunk' or 'thump' coming from rear when accelerating from both a dead stop and while moving at less than (5) MPH and accelerating.
Weld quality on frame are very questionable. When my jeep twists while off-roading, it sounds like it wants to tear itself apart and the doors dont want to shut close when the vehicle is fully flexed. This doesn't happen to the newer 2019+ models with obvious better welds on frame. It gets annoying with all the crunching noise the body makes when I drive on uneven roads. Again, not seen on newer models. Also, the steering stabilizer was replaced and still my steering wheel start shaking when I drive on uneven roads. I have taken my jeep to the dealer 4 times complaining about the radio and it keeps shutting off and volume freezing.
While inspecting the vehicle I noticed several (many) welds on the frame of the vehicle that was very poor. However, in addition to poor weld quality, I noticed several welds that were poorly painted/treated and raw metal and rust are visible to the naked eye. Having contacted the dealerships in the area no one will return my calls. I will be personally treating the areas and repainting to avoid worsening condition.
Nothing happened per say. Saw a news story regarding the investigation into jeep for poor workmanship on frame welds. Had my jeep looked at and realized mine has faulty frame welds, as well. See attached photos.
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