2020 Jeep Wrangler driver assistance problems

Filed Jan 20, 2026 · Driver assistance, Electrical · 49,272 miles · MA

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under a recall. The contact referenced an unknown recall howeve,r the VIN was not under recall. In addition, the contact was informed that most likely the failure was the result of rodents chewing on the wires, and that the repair was not covered under the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under a recall. The failure mileage was approximately 49,272.

Filed May 28, 2025 · Driver assistance, Electrical · CA

The vehicle will randomly show service shifter then it will loose power steering, gears won’t change. It happened while driving on a winding road. Scary. The instrument cluster will show random erratic readings like mileage will be off. Temperature goes to zero fuel gauge misread vehicle get stuck into a higher gear and won’t downshift doing research online I found a recall bulletin for 24V652000 and in that bulletin, it describes what my vehicle does, but my vehicle is not considered part of the recall bulletin. This vehicle is dangerous to drive on the road with the situation that can happen at any time.

Filed Apr 25, 2025 · Driver assistance, Engine · 124,000 miles · IL

The contact owns a 2020 Jeep Wrangler. The contact stated while driving 35 MPH and decelerating while approaching a stop light, there was misfire coming from the engine, and the traction control activated, causing the brakes to become inoperable. The check engine warning light was illuminated. The “Service START/STOP System” message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined there were metal shavings in the oil. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty or recall coverage on the vehicle. The failure mileage was approximately 124,000.

Filed Feb 23, 2025 · Driver assistance · OR

The instrument panel cluster failed in my vehicle. It is the only source of information for most systems. It is a major safety concern that this is not working. I saw there is a recall for Jeep vehicles in my model year range, but my vin is not included in the recall. can my VIN please be added? My vehicle is now inoperable because of this and has been so for over 3 weeks.

Filed Dec 16, 2024 · Driver assistance · 38,000 miles · IN

The contact owns a 2020 Jeep Wrangler. The contact stated while the vehicle was being operated, the digital screen blacked out and then showed a blue screen while shifting into reverse. The failure occurred occasionally. No warning light was illuminated. In addition, the contact stated that the failure became a consistent failure. The local dealer was contacted and advised the contact to detach the negative battery cable as a temporary repair; however, the failure reoccurred. The vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact related the failure to the federal safety agency Campaign Number: 24V436000 (Back Over Prevention) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 38,000.

Filed Jan 29, 2023 · Driver assistance · OH

I was driving on the highway merging on a bridge before entering a tunnel, there was a car in from of me that was rolling slow. My Forward Collision Warning did not go off when the car was in front of me but when the car was about 3-4 car lengths away and was driving away the warning went off and the emergency automatic brake engaged and there was nothing in front of me. I was almost rear ended and could not get my Jeep to move. The automatic brake disengaged and I was then able to drive normally.

Filed Oct 4, 2021 · Driver assistance, Electrical · NC

*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.

Filed Jun 7, 2021 · Driver assistance, Electrical · AZ

The AutoPark sensors, ( Park Collision Warning), in my 2020 Jeep Wrangler randomly triggers and engages AutoPark. The false triggers randomly occur when the vehicle is in reverse. The condition occurs at very low speed after the brake is touched. The false triggers occur during daylight or night conditions. Once AutoPark is engaged the vehicle will not move. The engine must be turned off and sometimes the AutoPark switch must be turned off before the vehicle will move. There is usually no object within 15 feet of my vehicle to trigger the autopark sensors. I videotaped some of the occurrences using my cell phone. The Jeep service department is not able to diagnose the problem. In addition, the false triggers are not creating system log entries to prove the event occurred. Jeep service department will not use my videos as evidence the event happened. Jeep Service will not escalate the problem unless their service department can recreate the condition. My video is 200MB, exceeds your upload limits.

Filed Sep 5, 2020 · Driver assistance, Electrical · 589 miles · WA

On 8/3/2020 with 300 miles battery is dead. On 8/13/2020 took to dealership and found nothing. 8/13 engine died at a signal and radio shuts down. Jeep is fine for 9 days without engine light on. 8/24 engine light returns on. 8/25 engine dies at a signal,and the radio shuts down. While on the freeway, battery lights, ABS, and traction/stabilizer lights come on. The power steering goes out, and was hard to steer. The heater comes on via defrost vents blasting hot air and unable to turn off. Power acceleration goes out. Very scarey and dangerous. All lights are flashing on dash panel and the car is dies. Jeep towed to dealership. On 8/27 the technician tried to charge batteries for one and half hours on 1st attempt with no success. Technician said battery severely discharged and they could not retrieve information. On 8/31 after hours on a charge on the 2nd attempt, the batteries charge and technician cleared all codes technician drove it a couple of days (mileage is now 670) and because no codes returned "on", says the jeep is fixed. On 9/3 we pick up the jeep. The next day 9/4 new panel lights come on for the parksense system. The dash panel says to wipe clean. They are clean. The turn on/off button light continues to blink. Opened a case # 77098337 with jeep care on 8/31 and have had no help and sent detailed documention and videos of the problems. The cause is definitely electrical with the batteries not being able to hold a charge. We are in fear of driving this jeep and being stranded somewhere remote and have what happened to us happen again ending in an injury accident or death because of the loss of power to steering and acceleration. Extremely dangerous. We thought the jeep was going to catch fire because of the heat coming out of the vents. Please help! I have videos but cannot upload here so took screenshots from the videos.

Filed Mar 14, 2020 · Driver assistance, Steering · 300 miles · TX

I purchased this new 2020 jeep in december 2019; the jeep now has about 800 miles on it. When driving the vehicle at any speed the jeep will dart to the left into on-comming traffic with no warning and for no appearant reason. The faster the speed the more radical the swerve into traffic the incident. I have not been in accident but had lights flashed, numerous hand signals and horns blown at me in the jeep for reckless driving. The dealership - cecil jeep of burnet texas has verified the problem and is troubleshooting potential issues with a factory engineer. Software and damper upgrades have been confirmed properly done and up to date.