My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway.
2024 Jeep Wrangler engine complaints
Page 3 of 15: complaints 41 to 70 of 420, newest first, as owners wrote them.
Vehicle: 2024 Jeep Wrangler 4xe (VIN: [XXX]) Complaint Description: My vehicle is currently under active the federal safety agency Recalls 25V‑766 and 26V‑363. Following the 25V‑766 software flash designed to detect internal engine bearing failure, the vehicle has experienced a sudden, unrecoverable loss of propulsion (Limp Mode) on the highway at 60 mph on three to four separate occasions. This has nearly resulted in high-speed rear-end collisions, making the vehicle incredibly dangerous for my family. The vehicle is currently grounded at Criswell Jeep in Maryland. Despite the vehicle experiencing the exact catastrophic failure outlined in 25V‑766, Stellantis corporate and the local dealership are refusing to authorize the mandated engine block replacement. The dealership claims their local technicians cannot physically replicate the failure and do not know how to extract the historical freeze-frame data from the vehicle's computer. Instead of dispatching a Stellantis Field Technical Specialist to pull the internal Uconnect logs—which Jeep Cares corporate admitted on a recorded line is the required next step if the local tech cannot duplicate the issue—the dealership has put over 150+ unnecessary test-drive miles on the vehicle and consumed half a tank of gas trying to blindly trigger the failure. Conducting 150 miles of highway test driving on a vehicle with a documented history of suddenly losing propulsion while it simultaneously has an active, unpatched fire risk (26V‑363 "Park Outside" advisory) is a severe safety liability. Furthermore, Jeep Cares explicitly refused to reimburse me for the gas and mileage, stating this excessive driving is just part of their diagnosis and quality control. The manufacturer is negligently failing to execute a federal safety recall by refusing to utilize proper engineering diagnostic tools, leaving INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After performing the 68c recall vehicle no longer drives the way it was designed. When in hybrid mode pushing the accelerator to the floor results in a 2-6 second delay waiting for the gas motor to kick in and then it slams the power into the car. This car is extremely unsafe and impossible to merge into the highway correctly now. Car does not show any warnings and dealer claims this is normal operation.
Was traveling approximately 55 MPH down the highway for 15 min in electric mode. Moved to the shoulder and stopped quickly using regenerative braking for an oncoming emergency vehicle. I got back on the highway and I suddenly lost almost all pedal response and it would not accelerate. I kept pushing the accelerator pedal harder and harder. That's when the ICE kicked on and there was a sudden violent lurch forward and the engine was screaming at over 5000 RPM. There were cars approaching behind me and they had to suddenly stop and they honked horns and avoid hitting me. This sudden throttling of the battery/electric and very erratic switch over to ICE is dangerous.
When I am driving I will lose power and not be able to drive while I am in the middle of a road driving. And I have to turn my car completely off to let it start back up. The dealership doesn’t not seem to have any more suggestions or recommendations. I feel unsafe driving this vehicle. This keeps happening
I have a 2024 Jeep Wrangler 4xe plug in hybrid. When I first got the vehicle I could drive in the electric mode without kicking over to the gasoline mode. The manufacturer issued a recall for the battery due to fire danger. I had an update 68c performed by the dealer to address the recall issue. Upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode. This happens at different times, slow speeds or fast speeds. The jeep does hesitate or bogs down prior to engaging the gas mode. After takinThe 68C recall was issued because the high-voltage battery cells have a defect (separator damage) that causes them to short-circuit and catch fire. To avoid replacing hundreds of thousands of expensive batteries all at once, Stellantis implemented a "fix" via a software flash. Here is exactly what that software is doing to your driving experience: Aggressive Battery Throttling: The new software heavily restricts how much power can be drawn from the high-voltage battery to keep it from getting warm. If you push the pedal enough to draw more than roughly 40–50% power—or if the battery temperature hits a strictly lowered threshold—the software abruptly chokes the electric motor. The "Bogging" Sensation: When the software chokes the battery, the vehicle experiences a sudden drop in power. This is the hesitation or "bogging down" you feel. The Violent Engine Surge: Because the electric motor just lost its punch, the computer frantically fires up the gasoline engine to make up the difference. Because there is an inherent delay while the gas engine starts up and matches the transmission speed, it engages with a sudden, frustrating lurch or surge. Because this clunky, unrefined behavior was intentionally coded into the 68C update by corporate engineers to limit fire risks, your local dealer's computer diagnostics read "No Errors Found" and "Operating as Designed."
This is apparently an ongoing problem with all Jeep 4xe's that have passed the 68c recall. The vehicle will no longer operate in "Electric" mode in normal driving conditions, this is our second Wrangler 4xe and we have a total in excess of 50k miles of typical driving in "Electric" mode. The vehicle will no longer function safely in "Electric" mode as it did prior to the recall, it now fails to accelerate for minor hills and slows down to the point of causing following vehicles to come dangerously close to the rear of the vehicle. After a long delay with the pedal now to the floor and the vehicle slowing further as it's trying to go up an incline the ICE (gas engine) violently starts and lurches forward in an unnatural manner. The response by Stellantis is that this is "Normal" operation of the vehicle. I can 100% tell you this is not normal as neither of our 4xe's operated in this manner prior to the recall. I can only imagine what would happen if we attempted to merge into traffic or try to cross an intersection and this "Normal" operation happened.
Since having the battery recall done in January, my Jeep is a completely different car. In electric mode, it can no longer go up hills without losing significant power to the point where it slows down a lot. I have to manually change it to hybrid mode so that I don't get rear ended. It will no longer quickly and effectively change by itself like it did before the software update. It has also been having issues with power when going around turns or accelerating from a stopped position. In order to go more than 20-25 mph, I have to floor the pedal after completing the turn. This creates a problem when trying to merge into traffic and/or turning into the far lane and crossing traffic to do so. This puts myself and others in danger when trying to merge/cross. I have taken it back to the dealer twice now for power issues and this past time (June 2026), even though the techs could tell there was an issue, Jeep is saying that it's "normal" functioning after the recall update. There is no specific date for this incident, as it happens everytime I drive it. I can no longer trust this car to keep me safe in normal driving conditions.
1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer. 2. The instrument cluster defect could prevent the driver from viewing critical safety information, like speed, odometer, and warning indicators. The Electric Hydraulic Power Steering defect poses an even greater risk, as a loss or reduction of steering assist could impair vehicle control and increase the likelihood of a crash. Additionally, the recalled steering system may overheat and cause a fire, whether the vehicle is being driven or the engine is off, creating an immediate life-threatening hazard to occupants, nearby persons, vehicles, and property. This is especially concerning as a Texas resident driving in the summer months with extreme temperatures. 3. The instrument cluster issue was addressed through recall service performed by an authorized Jeep dealership. The radio/internal failure was reported to the dealership, which acknowledged the malfunction. The power steering issue has also been recognized by the manufacturer through the issuance of a safety recall on 6/11/2026. 4. The vehicle has been inspected and serviced by authorized Jeep dealerships in connection with the instrument cluster recall and the reported radio malfunction. Additionally, the vehicle underwent multiple routine service inspections before the Power Steering recall was issued, and no steering-system defects or safety concerns were identified or disclosed. 5. No warnings or messages appeared before the failures. Radio failure caused infotainment screen to go blank while instrument cluster and power steering issues were identified by manufacturer recalls instead of vehicle warnings.
My safety, as well as the safety of my children and family, is under constant, severe threat. We are being forced to make financial payments on a vehicle that the manufacturer admits is a dual fire hazard and unsafe to park inside near our home, with no engineering fix currently developed to resolve the engine defect. Furthermore, the manufacturer has failed to provide a comparable, safe, or adequate utility rental vehicle to mitigate our loss of use while we wait indefinitely for these remedies. There were no warning lights or prior symptoms before the recall. This vehicle is actively subject to three major, concurrent manufacturer safety recalls carrying critical safety risks: the federal safety agency Campaign 25V‑741 (Stellantis 68C) for high-voltage hybrid battery fire risk; the federal safety agency Campaign 25V‑766 (Stellantis 78C) for engine casting sand contamination causing catastrophic engine failure; and the recently issued June 04, 2026 recall, the federal safety agency Campaign 26V‑363 (FCA 21D), for an Electro-Hydraulic Power Steering Pump (EHPSP) electrical short circuit and fire risk. The combined safety risk of these defects is severe, including spontaneous vehicle fire while driving or parked, and sudden, catastrophic engine seizure leading to an unrecoverable loss of propulsion at highway speeds. The vehicle is currently available for inspection upon request and has been evaluated by an authorized manufacturer dealership. The dealer confirmed that the safety recalls apply to this specific vehicle. Out of an abundance of caution, the manufacturer has issued strict, overlapping instructions for both the battery and the EHPSP defects, advising owners to park the vehicle outside and away from structures or other vehicles until a remedy is obtained. Furthermore, for the engine sand contamination defect, the manufacturer has explicitly stated that a definitive repair remedy is not yet available, leaving the vehicle with a permanent risk of sudden mechanical failure or an engine-compartment thermal event.
Received third notification of recall for the vehicle that I purchased from Don Jackson Jeep Cummings, GA on March 2024 by the federal safety agency. The first two recall warnings were 68C and 78C that Jeep stated was remedy via software. Software cannot guarantee that no electrical battery nor engine/transmission issue b/c the check engine light came on and vehicle kept at JEEP Morrow dealership for approximately 6 weeks. Notified approximately June 20, 2026, of third recall 26V363. I have requested and had several cases open with Jeep Customer Care requesting a buyback or trade in assistance due to negative equity in the vehicle due to uncertain of fire safety issue and concern that could potentially affect the general public, neighbors, daughter, self, and dwellings (e.g. home and community). The vehicle makes loud sounds, smell like smoke due to electrical fire, decrease in speed during acceleration, etc. Constant fear of family, neighbors, public safety, and self. "Begging" Jeep Customer Care to help me transition into another safe vehicle. Constantaly met with opposition and excuses like being told by two different managers (Darrel and Michael) that they have the final decision and no one that I can escalate my legitimate complaint. Requested in writing several times from Jeep customer care to put in writing why I am not eligible for a buyback, trade in assistance, help with negative equity, etc. No response. Cases closed. Due to the multiple recalls on Jeep 200-2024 wranglers for fire safety issues and no guarantee that a fire nor transmission or motor issues will occur, requesting the federal safety agency mandate that Stellantis remove these vehicle off the road and recall all these vehicles and make each customer who purchased these dangers vehicles whole instead of investing 71 billion dollars to revamp a company. Start with removing the vehicle that they knew had these issues into the market for the general public to purchase before someone gets serious injured and/or killed.
My Jeep Wrangler 4xe experiences an intermittent loss of propulsion and acceleration while operating in Electric Mode. Prior to the issue, the vehicle often exhibits surging and inconsistent power delivery. When the issue occurs, the vehicle may hesitate, provide significantly reduced acceleration, or fail to respond appropriately to accelerator pedal input. In some cases, a message appears stating that Electric Mode is unavailable and the gasoline engine starts. In other cases, the vehicle does not transition to Hybrid Mode and provides little or no propulsion from either the electric motor or gasoline engine. Despite pressing the accelerator pedal, including significant throttle input, the vehicle will continue rolling slowly and fail to accelerate as expected. This has occurred multiple times, including while entering roadways, crossing traffic, making left turns across oncoming traffic, and merging with traffic. On several occasions, I was unable to clear traffic as expected and was forced to take evasive action to avoid a potential collision. The condition creates a serious safety concern because the vehicle does not consistently respond when acceleration is needed to safely enter or cross traffic. The issue is intermittent and can occur multiple times during a single drive. It occurs regardless of battery charge level, battery temperature, or operating mode conditions. No warning lights or check engine lights remain illuminated after the event. I have noticed the issue may occur more frequently during rain or adverse weather conditions. My vehicle has been subject to multiple recalls, including recall 68C, but this concern has not been resolved. I am reporting this issue because I believe the intermittent loss of expected propulsion presents a safety risk to vehicle occupants and other motorists.
While driving in EV mode my Wrangler 4XE starts to limit power when the battery falls below 50%. The dash display which shows power output clearly starts to limit around 75%, then 50% once the battery hits 40-45% and then even lower as the battery depletes. This makes the car barely powerful enough to hold 50mph and it cannot even climb a hill and hold speed. Then the engine abruptly kicks on in the high 30% battery SOC and EV mode is locked out until you charge it or park, turn it off and let it cool off. This is after the latest battery recall that Jeep performed. They seem to be limiting the battery output at lower SOC to protect the battery but this means I am no longer able to operate the car I purchased in the way it was designed to originally, the way it was marketed, or even safely on a main road with moderate speeds without the engine kicking on. It is also limiting overall power which means I'm not getting the advertised HP and Torque ratings. Jeep needs to do a real fix for the battery issue and not just a software band-aid.
This complaint is based on four separate safety recalls affecting my vehicle — Recalls 56C, 68C (the federal safety agency Campaign No. 25V‑741), 21D (the federal safety agency Campaign No. 26V‑363) and 78C (the federal safety agency Campaign No. 25V‑766) — which collectively demonstrate a pattern of serious, unresolved manufacturing defects involving both the high-voltage battery system and the gasoline engine. Stellantis has materially and permanently diminished my vehicle's performance and value through undisclosed recall remedies, left my vehicle subject to dual fire risks with no complete remedy available as none of the recalls actually made any functional repairs but rather reduced the risk to Stellantis, and subjected my engine to a potential catastrophic sand contamination defect for which the recall did not actually repair along with additional wear and tear on the combustion engine beyond the original design specifications of the vehicle. Perhaps no single fact better illustrates the magnitude of what Stellantis has taken from me than this: post-68C, my 2024 Jeep Wrangler 4xe — purchased at a significant price premium over standard Wrangler models specifically for its hybrid efficiency — now achieves no better real-world fuel economy in charged or depleted mode than the base 3.6L V6 Wrangler that costs thousands of dollars less. The EPA-rated combined gas-only MPG figures for the 2024 Wrangler lineup are as follows: •3.6L V6 (automatic, four-door): EPA-rated 19 MPG combined (17 city / 23 highway); •3.6L V6 with eTorque (automatic, four-door): EPA-rated 19–20 MPG combined; •2.0L Turbo (four-door): EPA-rated 20–21 MPG combined; •4xe PHEV (charge-depleted, gas only): EPA-rated 20 MPG combined — now further reduced by the 68C software restriction. All of which came at an $8-12K premium due to the PHEV vs. a standard V6 engine.
Engine turns off while driving down road, have to pull over, restart vehicle to unlock gear shifter. Taken to Deery Iowa City three times to fix the dangerous problem and Deery Iowa City are only resetting the computer and turning off while driving down road continues happening. I have not been provided a safe loaner vehicle for over 12 days in shop. I cannot risk me and my daughter's safety resulting from this dangerous problem refusing to be fixed.
See attached document for complaint.
I own a 2024 Jeep Wrangler 4XE High Altitude (VIN: [XXX]) with three open safety recalls, two of which involve fire hazards: the federal safety agency ID 25V741000 – High Voltage Battery May Fail and Cause Fire (parts available) the federal safety agency ID 25V766000 – Engine Failure May Cause Fire or Loss of Drive Power (parts not available) 2.0L PHEV Engine recall (parts not available) I have been trying to schedule a recall repair appointment for several days. The dealership failed to confirm parts availability, gave no clear answers, and ultimately hung up on me during our conversation. Despite the federal safety agency website confirming that parts for recall 25V741000 are available, the dealership was unable to schedule an appointment and provided no solution. I am being forced to drive a vehicle with an active fire hazard while the dealership refuses to take responsibility or provide timely service. This is a serious safety concern and I am requesting immediate action. The dealership has shown complete disregard for customer safety and has failed to fulfill its obligation to complete open safety recalls in a timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
the federal safety agency Complaint Description What Happened & Safety Risk: While driving a 2024 Jeep Wrangler 4xe at highway speeds on Interstate 84, the vehicle suffered a catastrophic, unrecoverable loss of motive power. Without any warning, the vehicle completely seized up, shut down, and turned off entirely while moving in active traffic. This exact life-threatening failure has now occurred twice. Operating a vehicle that completely dies at highway speeds places the driver, passengers, and all surrounding traffic at an extreme risk of a high-speed rear-end collision, as the vehicle loses all ability to accelerate or safely clear the roadway. Component/System Malfunction: The failure lies within the hybrid propulsion system and electrical/software communication network (specifically relating to active Federal Recalls 25V710 for Hybrid Control Processor software shutdown and 25V766 for engine sand contamination). The vehicle is absolutely available for inspection upon request. Dealer Confirmation & Inspection: The problem is currently being evaluated. The vehicle is currently held at an authorized Stellantis dealership service department, where it was brought immediately following the most recent highway shutdown. Warning Symptoms: There were no advance warning lamps, diagnostic messages, or performance symptoms prior to the failure. The loss of propulsion and complete vehicle shutdown occurred instantaneously and without warning while traveling at highway speeds.
My Jeep Grand Cherokee 4xe has an active safety recall involving possible catastrophic engine failure, fire risk, and sudden loss of propulsion. The manufacturer recall states that sand contamination inside the engine may lead to engine failure and vehicle fire. The recall remains incomplete and the manufacturer states the repair remedy is still under development. I was informed that repair parts or a permanent repair are not currently available. This creates a serious safety concern because the vehicle may suddenly lose propulsion or experience a fire risk while driving or parked. I am concerned for my safety and the safety of my family. The vehicle is leased and I am still required to continue making payments despite the unresolved safety defect and lack of repair availabilit
Still no remedy for the engine recall. Vehicle gives me issues. Currently will not start, can not move the vehicle away from my driveway. Has bunch of electrical errors.
Yesterday evening we were driving and the orange check engine light came on. Followed by a red battery light, the red turtle and an exclamation point with a car and a speedometer symbol. It would not let me switch to electric e-save and kept me in hybrid mode. Regenerative braking would not work either. Once safely parked it was making a loud high pitched whining noise. It would also drop RPMs while idling and then they would rev up quickly. Once the tow truck arrived he tried to drive it up on the flat bed but it had no power to make it up the ramp and had to be pulled with the tow cable up the ramp. Another thing I have noticed as of the last 68c update is that when in electric mode and merging onto a freeway for example, it gets really sluggish at about 65mph and the gas engine won't kick in like it used to before the update. It doesn't go above 65 and slows down to about 62 even if my foot is pedal to the floor before ice kicks in. Makes it pretty dangerous to be merging with traffic going 70+.
Started car and check engine light was on. Started to drive it and the battery and other lights came on. Engine sounded funny and electric motor was not available. As I was trying I needed to pull off because it was not moving smoothly and was jerky. I pulled over into a parking lot and put in park and the lights indicated it was in charging mode. After repeated attempts to turn the vehicle completely off I was able to. When I was able to finally turn it back on it the engine was very loud. While driving the car would accelerate when I did not have my foot on the brake and was getting warm inside the cabin. At random times the battery light and a red turtle would appear saying the speed was being limited. This happened repeatedly. The following day on the way to try to bring it to the dealership to fix it the speed was increasing while on flat ground unless I had foot on break and then the red turtle would come back on. I determined it was unsafe to drive and requested a tow to the dealership.
I am the lessee of a 2024 Jeep Wrangler Sahara 4xe currently subject to the active manufacturer recall involving engine contamination that may cause catastrophic engine failure, vehicle fire, and sudden unrecoverable loss of propulsion. This recall presents a substantial safety concern for continued daily operation of the vehicle. I am concerned for my personal safety and the safety of my passengers due to the manufacturer’s acknowledgment that this defect can occur without warning. In addition to the safety risk, this unresolved defect has substantially reduced the value and marketability of the leased vehicle while I remain contractually obligated to continue high monthly lease payments through May 2027. I am filing this complaint due to serious concern regarding the safety, diminished value, and continued financial burden associated with this unrepaired manufacturer defect.
This is the third recall on my vehicle. First two were fixed. This one has no repair and no eta in sight. Ridiculous.
Unknown. I was driving and my jeep started making g a very loud rattling sound it kept getting louder. Eventually it made a screeching sound and the dash board lit up and it stopped and the engine began to smoke really bad. The engine light came on but I tried my best to make it home. It was towed to the dealership and they said that the engine needed to be replaced because there was a hole in it.
My vehicle was purchased brand new and currently has only about 13,000 miles. Despite this, it is already being recommended for a full engine replacement. The dealership has diagnosed coolant seeping into cylinder 4, indicating a failing head gasket. I do not understand how this could be attributed to me, as the car is still very new and has never overheated. I first noticed the issue in April 2025, when I had to begin regularly adding coolant. I have kept receipts documenting all coolant purchases since that time. However, the dealership is refusing to cover the repair, claiming that I am at fault because I replaced the coolant expansion tank. The timeline clearly shows otherwise. The coolant loss began in April 2025, while the expansion tank was not replaced until July 2025—months after the issue had already started. While the expansion tank is part of the cooling system, it would not cause a head gasket failure. This situation has also created a safety concern for my family, as my wife and child are now afraid to drive the vehicle due to the risk of being stranded where most hawaii roads do not have safe shoulder to pull over on. According to the traffic safety of Honolulu, there are numerous cases where people were killed for being on the side of the road. Given these facts, I am requesting that this matter be reevaluated and that the necessary repairs, including engine replacement if required, be covered under warranty.
Vehicle started missing at around 2000 miles, also a check engine light came on. Took it to Rick Hendrick Jeep and they ended up replacing an oxygen sensor and telling me the Vehicle was not missing even though I have OBD reports showing the engine missing. At around 7000 miles I performed the second oil change on the vehicle, when inspecting the old oil filter I found larger particles of metal in it. I took the vehicle back to Rick Hendrick and the mechanic looked at the filter that was new (only 500 miles) and said he only found glitter. The mechanic said this is normal for break in. The pieces I see in the oil filter are larger and some look like lathe shavings. I have pictures of the metal particles. So I was given back the vehicle and told it's ok. I know it isn't ok with that amount of metal in the engine and am afraid it will leave me stranded on the highway.
On April 17th 2024 my vehicle received a recall update 68C regarding the plug-in hybrid electric vehicle battery. Two days later, I was driving on a major freeway in Southern California, noticed that the EV battery was not being depleted as it remained at 100%. Shortly thereafter, a check engine light came on, and the power was severely restricted. Within a few minutes, the vehicle completely lost power in the middle of the freeway and I was able to get over to the right shoulder. At this point, the vehicle had no power and I could not turn the vehicle off either regarding the electronics. I had the vehicle towed to the dealership in San Diego, and by the time it was at the dealership, the vehicle was in full lockout mode and had zero battery power left and could not even lock the doors. This caused a significant safety hazard as I was with my [XXX] child and the vehicle just completely lost power on the freeway. The vehicle is now at the dealership and they are giving me a very hard time saying that there is nothing wrong with it, but I have read that there have been many problems with this recall update. The dealership told me that the problem was a bad 12 V battery and that I needed to pay to replace that and I argued with them that that was not the problem and they are not addressing the major issue with a complete power loss on the freeway after a required software update that has known problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving approximately 35 MPH on a 4 lane major roadway, the vehicle suddenly shut off in motion, resulting in a complete loss of power. This included loss of power steering and the ABS system. The vehicle effectively locked up, and a message appeared on the display instructing me to place the vehicle in park. As a result of the shutdown, the vehicle lost all propulsion and came to a complete stop in an active travel lane of a high-speed roadway. There was no ability to maneuver the vehicle out of traffic. I could not steer it to safety, restart it, or shift it into neutral. The vehicle was fully immobilized in the roadway. This left me and my family stopped in an active lane of traffic, exposed to oncoming vehicles traveling at highway speeds, creating an immediate and serious risk of collision. At the time of the incident, I had two children in the vehicle. We remained in this dangerous position until police arrived and an hour after. The vehicle ultimately had to be removed from the roadway with assistance, as it was not operable. During the event, there was a total loss of electrical power. The critical safety systems, including brake lights, were not functioning during the shutdown. After attempting to reset the battery, the vehicle continued to malfunction. It would not properly turn on or off, wouldn't shift into neutral and remained unable to be moved. This is the third occurrence of this; once was while driving at highway speeds. All warning lights, including the battery light, were illuminated. The vehicle is subject to an active recall; however, I have been informed that there is currently no available remedy . Despite this, the dealership and Stellantis advised that the vehicle was safe to operate. Given the repeated loss of power while driving, the inability to move the vehicle out of an active roadway, and the absence of an available repair, this vehicle presents a serious safety risk and I should be able to turn this vehicle in with refund.
Vehicle shut off while driving. Luckily we were in right lane and we just drifted into breakdown lane with no power steering or power braking. These cars are unsafe 2500-4000 lb missiles going down the roadway and the government is continuing to allow them on the roadway with serious life jeopardizing known defects. The dealers point at Jeep, Jeep points to dealers, both point to Stelantis and it an endless run around. All we want is out of the lease and nobody will help. We can’t drive the car as it’s unsafe. Our dealer is trying to help and gave us a loaner car (of much less value) but we are paying a lease on a much higher cost car while driving a low value loaner, meanwhile Stelantis just ignores the request to be let out of the lease without paying the full lease value on turn in. That’s over $13,000 if we turn it in now. Stelantis says work with your dealer. The dealer says we can’t do anything until they come out with a fix. We just want out of the lease. These cars are unsafe, by their own admission, and should not be on the roadways.
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