I am submitting this complaint regarding a critical electrical issue and potential safety hazard that occurred immediately after the 68C safety recall software update was performed. Since the 68C recall completion, my vehicle has experienced significant overnight High Voltage (HV) battery drain, losing approximately 10% of its state of charge while parked and powered off. I have returned the vehicle to the dealership three times for diagnostic testing. On the most recent visit, the dealership, working with Jeep engineers, claimed that the radio system fails to sleep, causing a continuous power draw from the battery. However, the dealership and Jeep engineer attributed this failure to a dash cam plugged into the factory 12V auxiliary power outlet (cigarette lighter socket). I believe this diagnosis is technically flawed and incorrect: The factory 12V outlet is off when the vehicle is powered down, meaning no current is drawn by the accessory once parked. The dash cam has been in continuous use since I purchased the vehicle without any issues; this battery drain issue began exclusively after the 68C software update. Blaming standard user accessories for the infotainment system's failure to enter sleep is unacceptable and ignores a likely software bug introduced by the 68C update. If the vehicle's electrical control modules fail to power down properly overnight, it poses unpredictable electrical and thermal risks. I escalated this issue to an FCA Case Manager, who upheld the engineer's assessment without addressing the underlying software defect. FCA has failed to perform due diligence in resolving this issue.
Jeep Wrangler battery drain problems
27 of the 15,954 owner complaints about the Jeep Wrangler describe battery drain or dead battery, most of them for the 2022 model year.
- owner complaints
- 27
- worst model year
- 2022
- typical mileage
- 44,850
By model year
- 20251
- 20241
- 20231
- 20226
- 20212
- 20201
- 20191
- 20183
- 20171
- 20131
- 20122
- 20111
- 20091
- 20081
- 20071
- 20011
- 19991
- 19951
Often reported together
Check engine light 5Won't start 4Headlights 3Stalling 2Harsh shifting 2Warning lights 1Tire blowout 1Won't shift 1
Trouble codes mentioned
U1003 1U0402 1U0101 1P1E75 1P1AE2 1
What owners say
When driving the vehicle down the highway it just randomly hard shifted out of know where almost causing us to be rear-ended. The dash then said service transmission continue in drive do not shift or turn engine off until you reach a desired location. You may not be able to shift again until services. It then limited power to the vehicle. It was show codes U1003, U0101, and U0402 multiple times. The vehicle was taking to a dealer where it was "parked" only it wouldn't go into park. We had to put the e-brake up holding it in place at the dealer so it wouldn't roll. Then when attempting to shut the vehicle off it only stopped the engine from running. It stayed in ACC mode all night until the dealer could mess with it the next day. The dealer is now saying it's just a dead battery. This is unsafe and could have ended very badly just for a dead battery that showed no signs of issues before hand. For a vehicle that on has approximately 57k miles and is 4 years old this is horrible.
The 12-volt auxiliary battery and related electrical system in my 2025 Jeep Wrangler 4XE plug-in hybrid (leased new 8/25/2025) repeatedly fail. The battery completely discharges after the vehicle sits plugged into a standard home charger, undisturbed, for several consecutive days, leaving the vehicle completely inoperable. The vehicle is available for inspection upon request and is currently at a dealership. Failures to date (5): 11/05/2025: found dead after charging; required jump start. No warning lamps or messages precede the discharge events; the vehicle is simply dead when approached. 01/26/2026: dead after charging; would not jump start; towed. Dealer replaced the 12V battery and performed recall 68C software. 04/27/2026: check engine light illuminated while driving and the vehicle became stuck in electric mode; it would not switch to hybrid, gas, or E-save despite attempts, and a restart did not resolve it; towed. Dealer could not reproduce the fault. 05/17/2026: dead after charging; towed. 12V battery replaced a second time (same part number) and media hub replaced; vehicle was dead again at dealer pickup. 06/13/2026: dead after charging (plugged in undisturbed 6/9 to 6/13); towed. Tow operator noted the rear tires dragged during loading. Dealer/manufacturer confirmation: dealers have observed and documented the dead-battery condition multiple times, including a vehicle dead at pickup, but no dealer has reproduced the underlying failure or confirmed a root cause across five repair visits and approximately 56 cumulative days out of service as of 7/6/2026. The manufacturer's customer care team is engaged; it suspects a parasitic electrical draw, and the dealer is awaiting specialized test equipment. No police or insurance inspection. Safety risk: inability to leave electric mode while driving with the check engine light active; repeated complete electrical failures stranding occupants; an undiagnosed electrical draw in a plug-in hybrid that charges overnigh
On 2/2/26 I took my vehicle to Thomson Motor Company to have the 68c recall repair completed. On 2/5/26 my car wouldn’t start and I was stranded. My vehicle was towed back to the same repair facility. On 2/6/26 they told me that my regular battery died and had to be replaced. After researching when the hybrid battery is re-coded/reprogrammed from the recall, it causes the regular battery to die due to and system overload to the regular battery. The dealer wouldn’t take responsibility or Jeep wouldn’t take responsibility. The dealer wanted to charge me $500 so I had the local Auto Zone replace the regular battery with a new battery for $238.00. I sent in a copy of the slip from the dealership to show what they had recommended and submitted a copy of the credit card receipt to Jeep and they are refusing to cover the replacement. I would not have had to replace the regular battery if the 68c recall didn’t cause my regular battery to die due to the overload. From my understanding they should have been replaced at the same time to keep this from happening. I want to be reimbursed for replacing the battery, for the cost of the tow and for the diagnostic at Thomson Motor Center.
THIS IS 2012 Jeep Wrangler its 14 years old and for 14 years the previous owner renewed the registration put insurance on it and it passed the emission tests despite the fact that it was recalled. Now the parts were in back order and they replaced my airbags but when the tow company went to the dealership to pick up my car the dealership wouldn’t release it This is absurd how does a 14 year old car go unnoticed that long. I had to stop driving the car for months because of this recall and the battery died you know a car can’t stay parked too long I took this recall seriously unlike Stellanis who murdered 29 people by refusing to flag these vin numbers to the DMV like the jeep I had and it’s sick how your agency has enabled this behavior truly sick
We took the car in for the death shake and were informed there was a recall on the Jeep (25V741000). The dealership performed the maintenance work. The 12V battery was also inspected and listed as good. Since the repair, the 12V battery has shorted multiple times and finally ceased running yesterday. It has been two weeks since the dealership recall repair. While the recall specifically impacted the HV battery, the 12V is interconnected and the liklihood of that battery being impacted is high. The safety impact is the car temporarily not being able to gain power after stopping at red lights and the battery draining when stopped or turned off. The check engine light appears every time.
The battery died multiple times and has been replaced costing multiple days without transportation. Battery caused additional part repair and has been recently repaired. This is the 5th time going into shop for recall/issues on my vehicle with only 10k miles on it. Now with the safety recall with no solution I do not feel confident that this vehicle is safe and reliable for my family and daily life.
The engine/power shut off while I was driving on the interstate (70mph). I had to use the remaining momentum to pull over to safety and get it towed to the dealer. It ended up the battery died, but I wasn’t notified in advance before this incident.
Since purchasing my 2021 Jeep Wrangler Rubicon, the vehicle’s radio system has been defective, creating a significant safety hazard. The original radio (Radio 1) had a short that drained the battery and was replaced by a dealer. The replacement radio (Radio 2) has never functioned properly: the Bluetooth system fails to stay paired, requiring manual re-pairing every time the vehicle is started. Multiple software updates have been attempted, but the issue persists unchanged. This defect prevents reliable hands-free phone operation, which is critical for safe driving. My wife uses this vehicle daily to transport our children to school, and the lack of a functional hands-free system forces her to either forgo phone use entirely or risk distracted driving, violating Georgia’s hands-free law (O.C.G.A. § 40-6-241), which prohibits holding a phone while driving. This malfunction endangers my family and other road users, as it compromises the driver’s ability to communicate safely in emergencies or navigate without distraction. Repair History: * Initial Defect: Radio 1 shorted and drained the battery; replaced with Radio 2 (date unknown, within first year of ownership). * Ongoing Issue: Radio 2’s Bluetooth has required re-pairing every drive since installation, despite multiple dealer visits and software updates. * Recent Action: Dropped off vehicle on April 11, 2025, at Rick Hendrick Duluth (mileage: 48,177). Dealer staff (Heather Kratky and Matt Otis) stated Jeep has not authorized a fix and considers the issue unresolvable, leaving the defect unaddressed. * Mopar Escalation: Escalated to Mopar. Safety Impact: The persistent Bluetooth failure eliminates hands-free capability, a standard safety feature in modern vehicles. This defect directly contributes to distracted driving risks, particularly in a family vehicle used for school transportation.
Jeep wrangler has 46k miles, 2 years, but battery died while car was running. Would not start once car engine shut down. I was stuck in the middle of a busy intersection and was out ant risk of an collision. Upon running diagnostics, battery is fully drained and alternator is not starting. Online forms suggest it could be the alternative battery, charging the start/stop function, that died and drained the charge from the main battery. Prior to the incident, there was a low voltage warning which got worse over 2 days, until ultimately it died completely.
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 6, 2025. Vehicles that were previously recalled for the same issue under the federal safety agency Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recall number 25V741000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30B.
Recall number 24V652000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by the federal safety agency Recall 24V‑720.
Recall number 23V787000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
- Risk
- Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V‑768.
Recall number 23V303000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
- Risk
- Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is Z71.
Recall number 22V768000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Electrical system
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P61.
Recall number 14V631000 · Recall details
Electrical system
- What is wrong
- On certain vehicles, the totally integrated power module (tipm) was programmed with software that may allow the engine to stall under certain operating conditions.
- Risk
- This could cause a crash without warning.
- Remedy
- Dealers will reprogram the tipm. The recall began on july 5, 2007. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 07V291000 · Recall details
Electrical system: ignition: switch
- What is wrong
- On certain sport utility vehicles, water and impurities can enter into the ignition switch, causing a short circuit.
- Risk
- This could result in a vehicle fire.
- Remedy
- Dealers will replace the ignition switch with a redesigned switch. Owner notification began april 8, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V075000 · Recall details
Questions about the Jeep Wrangler battery drain
Which Jeep Wrangler years have battery drain or dead battery problems?
The model years with the most reports are 2022 (6 complaints), 2018 (3 complaints) and 2012 (2 complaints).
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