The vehicle experienced a sudden, catastrophic, un-commanded emergency braking event while moving in active traffic.Despite the driver's seatbelt being securely buckled, the vehicle overrode its own safety programming, dropping all propulsion, violently engaging the electronic brakes, and forcing the transmission straight into Park at low speeds at an intersection. This occurred immediately after the vehicle received an official factory high-voltage hybrid safety recall remedy last month.The vehicle was taken to an authorized dealership, where a diagnostic scan logged a false 'Door Ajar / AutoPark' fault code. The safety system critically malfunctioned by ignoring a buckled seatbelt to execute a dangerous emergency stop in traffic. The vehicle is completely unsafe to operate on public roads due to an unpredictable brake and powertrain safety override defect. The manufacturer is currently refusing to provide direct-bill rental assistance while the vehicle sits undiagnosed on the dealer lot.
Jeep Wrangler seat belt problems
114 of the 15,954 owner complaints about the Jeep Wrangler describe seat belt won't latch or retract, most of them for the 1995 model year.
- owner complaints
- 114
- worst model year
- 1995
- typical repair cost reported
- $1,000
- typical mileage
- 50,700
By model year
Often reported together
Door locks 8No deployment 6Water leak 5Airbag light 4Grinding brakes 2ABS 2Won't start 1Sudden acceleration 1
What owners say
Drivers side seat belt will not retract back into place it just stays completely out.
From the moment I drove off the lot, I encountered problems. The battery light came on immediately, requiring a replacement within weeks. I returned to the original CarMax location for this service. However, this was only the beginning. Over time, I discovered the following: The driver seatbelt was not functioning properly The right rear passenger seatbelt buckle was completely missing The filters were filthy and had not been cleaned or replaced in well over a year, according to a trusted mechanic The engine may now require replacement at just 38,000 miles When I called CarMax to report the missing seatbelt buckle, I was incorrectly told that my vehicle was not under warranty. This was untrue — I was well within the warranty period at the time. Despite this, I was ignored, and the safety concern received no follow-up or correction. This points to either a falsified or negligent vehicle inspection at the time of sale. Your "125+ point inspection" failed to catch multiple clear safety hazards and wear issues — or worse, they were deliberately overlooked. What’s most disturbing is that I only discovered the missing seatbelt after my sister drove the vehicle with my [XXX] and [XXX] nephews in the backseat. One child had to sit in the middle because the rear right buckle was completely missing. That realization — that I unknowingly placed children at risk in a vehicle that your team labeled "safe" — is devastating. Now I’m being told that the engine may be failing — and it hasn’t even hit 40,000 miles. I was recently asked by the Southlake service team to provide oil change records, which I am willing to share. But let’s be clear: An oil change receipt does not explain why a newer engine is failing at this mileage — unless something much deeper is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I received a safety warning about my air bags specifically via my Jeep app on my iPhone about 1 1/2 hours after I had been rear-ended in a motor vehicle accident. The rear-end impact pushed me into a van in front of me. The safety notice notified me to take my 2022 Jeep in to have the air bags checked. There were no prior warnings. I am concerned as to whether or not the air bags should have employed upon impact. My seatbelt did totally lock into place after impact, but the air bags did not activate. My vehicle is currently still being repaired at a collision service, per the direction of my auto insurance carrier.
Seat belt pretensioner failed at less than 34,000 miles. Will not lock or retract
The passenger seatbelt locking mechanism is stuck and won't release, rendering the seatbelt unusable. When attempting to release the seatbelt, it locks and tightens, potentially choking the passenger. The dealership is unwilling to fix the issue for less than $1000.
During a high-speed collision/accident the vehicle had a high speed impact and rolled several times during the accident. The airbag system did not deploy as it should have the airbags in the seats for the sides, and the back did not deploy the driver of the vehicle myself was injured severely and ejected from the vehicle due to the airbags, not deploying, I sustained multiple injuries the only airbag that deployed was from the steering wheel which cause multiple rib fractures, and no other airbags were deployed The drivers seatbelt was locked, and could not be removed, unable to open the seatbelts.
The seatbelt retractor did NOT work on my driver seatbelt. I almost got into an accident and the seatbelt never tightened across my chest. I hurt my wrist in the process by being pushed into my steering wheel. There is already a recall on this exact part for SOME Jeep Wranglers manufactured in 2019, but mine did not fall into the active recall. Clearly it should be.
The front seat belt retractors do not lock as intended to prevent increased risk of injury in the event of a car crash Jeep wobbles when hit a bump on highway going 50+ mph (no customization or modifications)
We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.
Related recalls
Seat belts: pretensioner
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
- Risk
- A seat belt with pretensioner failure may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the front seat belt retractors. free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is Z95.
Recall number 22V766000 · Recall details
Seat belts: front: retractor
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
- Risk
- In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W67.
Recall number 20V580000 · Recall details
Seat belts: front: anchorage
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
- Risk
- A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
- Remedy
- FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is VA6.
Recall number 19V680000 · Recall details
Seat belts: front: anchorage
- What is wrong
- Vehicle description: multi-purpose passenger vehicle. The front seat belt shoulder turning loop anchors were not properly heat treated and are not properly hardened.
- Risk
- In the event of a vehicle crash, the front seat occupant may not be properly restrained increasing the risk of serious injury.
- Remedy
- Dealers will replace the front seat shoulder belt turning loop on these vehicles.
Recall number 98V048000 · Recall details
Questions about the Jeep Wrangler seat belt
Which Jeep Wrangler years have seat belt won't latch or retract problems?
The model years with the most reports are 1995 (11 complaints), 1994 (10 complaints) and 1997 (9 complaints).
How much does it cost to fix seat belt won't latch or retract on the Jeep Wrangler?
Owners who mentioned a price put the repair at about $1,000 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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